Strong, robust and flexible

Bewertet am 30.9.2019
Bruno D.
CFO
Maschinerie, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The application's flexibility allows us to tailor the application to very specific business needs and allow bringing creativity to address our needs

Vorteile: Deep functionalities in multiple areas
Flexibility in term of technology (UDFs, business rules and screen customization capabilities)

Nachteile: A bit late on the market for bringing a web base version and as far as mobility is concerned

Antwort des Softwareanbieters

von Epicor Software an 6.11.2019

Hi Bruno,
Thank you for your feedback about Epicor Prophet 21. We're glad to hear the solution has been flexible for your business needs. Your feedback is invaluable, and if you would like to send us an email to CustomerReferences@epicor.com, we would be pleased to receive additional comments and tell you about our customer reference program.
Sincerely,
The Epicor Social Team

Prophet 21 Review

Bewertet am 30.9.2019
Rod V.
IT Director
Groߟhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have experienced a exceptional partnership with Epicor. There have been some bumps in the road but ultimately Epicor listens and responds. We have participated in all of the User Conferences and User Group Conferences. There is an awesome World Wide User Group (WWUG) that is very active and supportive. We have tried to take advantage and apply all of the P21 features that we can and see great return on that effort.

Vorteile: The application is loaded with features and benefits, particularly on the distribution side of the software. Our business consists of both Light Manufacturing (35%) and Distribution (65%) which is one of the key areas of the P21 functionality. You can search the market and find excellent distribution software and also search the market and find excellent manufacturing software, but try to find one that is excellent in both. P21 is the leader in this area and they are continuing to enhance both "sides" of the application. We also like the Windows environment which makes it very easy for new users to learn the navigation. Epicor has a lot of third party partners and providers that can bring volumes of additional resources and functionalities to the table. The SQL database is open which provides a ton of value when it comes to additional functionalities. I also love the ability to modify the baseline software appearance with Dynachange, and basic functional logic using Business Rules, and many other similar features.

Nachteile: P21 was built on an older database structure and has become limited in modifications such as lengthening the Item ID, or improving speed, and other core database structure. This can be limiting, however the solution most of these has been introduced with the Web enabled P21 application. Otherwise we have had a great experience.

Antwort des Softwareanbieters

von Epicor Software an 1.10.2019

Hi Rod,
Thank you for your feedback on Prophet 21. We are glad you find it easy to use and rich in functionality and connectivity. We also appreciate your views on the partnership. Your feedback really is invaluable. Please reach out to us at customerreferences@epicor.com to share additional comments and find out more about our reference community.
Sincerely
The Epicor Social Team

Great Product - Great Staff

Bewertet am 30.9.2019
Brent C.
IT Director
Groߟhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Have been a P21 "Partner" for over 22 years. I believe that it is the best software fro Distribution on the market, although not the cheapest. They work closely with Microsoft and innovative 3rd Parties as well as internally to continually provide innovation and better performance.

Vorteile: Information at your fingertips - inventory, orders, sales. Ease of use and scaleability. Ease of forms modification. Keeping up with modern innovations such as cloud and AI

Nachteile: Overall system speed. Base reporting. You can always get what you want in reporting IF you know your Crystal and/or SQL.

Antwort des Softwareanbieters

von Epicor Software an 1.10.2019

Hi Brent,
Thank you for your feedback about Prophet 21. We're glad to hear that you find it easy to use and scaleable. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.
Sincerely
The Epicor Social Team

P21

Bewertet am 30.9.2019
Anthony G.
Operations manager
Kunst & Handwerk, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: P21 has allowed us to track our production needs, while seemlessly helping us to control on hand inventory levels. Accounting has full visability of all transactions and can easily powerdrill into transactions for support.

Vorteile: Prophet 21 offers a complete package with accounting, inventory and light manufacturing modules to businesses of all sizes. The intuitive ease of use, and the ability to customize as needed has made this a very versatile software package.

Nachteile: This software package is so robust, it feels at times that it is impossible to learn about all of the features within the application. this forces me to depend on consultants and onsite engagements with Epicor employees to find new features that may be applicable to your business process. These engagements while incredibly useful are expensive.

Antwort des Softwareanbieters

von Epicor Software an 1.10.2019

Hi Anthony,
Thank you for your feedback on Prophet 21. We are glad you find it robust and versatile. We also appreciate your comments on further learning. Please reach out to us at customerreferences@epicor.com to share further comments and find out about our reference community.
Sincerely
The Epicor Social Team

Prophet 21

Bewertet am 3.10.2019
John A.
Consultant
Groߟhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: P21 is very good in managing my warehouse and all that is in it. The openness of the system allows for easy integration of other product that help make the overall management of the business

Vorteile: Windows

Nachteile: Reporting , General Ledger are not very robust.

Antwort des Softwareanbieters

von Epicor Software an 9.10.2019

Hi John, thank you for your feedback about Prophet 21. We're glad to hear that the openness of the system is working well for you. Your feedback really is invaluable. Please email us at customerreferences@epicor.com to share additional comments. We would like to hear more about the general ledger and reporting and feed this back to the relevant teams.
Sincerely
The Epicor Social and Communities Team

Solid system for distribution business

Bewertet am 30.9.2019
Teresa R.
Controller
Groߟhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As a 12 year user I'm still learning functionality in P21. It's a good solid system for small to medium business and works well in and for single and multi-location businesses. Support could be a challenge at times but the solutions database and online training has a wealth of knowledge and most of my issues could be resolved there.

Vorteile: Automation of behind the scenes accounting functions (no more batch processing!!)
Navigation is intuitive once you learn the function menus.
User group and solutions database is extremely helpful for special applications.
3rd party apps for data query and CRM are easy to connect

Nachteile: Epicor is pricey on custom fixes/solutions
Canned reporting is not as strong as I would like

Antwort des Softwareanbieters

von Epicor Software an 1.10.2019

Hi Teresa,
Thank you for your feedback about Prophet 21. We are glad that you find it intuitive and easy to connect to. Your feedback regarding canned reporting really is invaluable. Please reach out to us at customerreferences@epicor.com to share additional comments and find out more about our reference community.
Sincerely
The Epicor Social Team

Distribution Software

Bewertet am 25.9.2019
Marilyn G.
CFO
Logistik & Lieferkette, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We use the software to run the business and it does fine, but we have to have a lot of other tools to allow us to do some of the critical pieces of the business like procurement . It is not designed to do a highly level analysis need in the supply chain.

Vorteile: The software is relatively easy to use and the on-line training making bring new staff on board easy.

Nachteile: The software needs to have a better ability to create custom reports and produce financial statements. The inventory module needs to have more stability to it. We find errors often. The purchasing system is not adequate for a high level supply chain.

Antwort des Softwareanbieters

von Epicor Prophet 21 an 26.9.2019

Hi Marilyn,

Thank you for your feedback about Epicor Prophet 21 We're glad to hear the solution has been easy to learn. However, we're sorry to hear the inventory module has not been stable. Please send us an email to socialmedia@epicor.com with your contact info so we can assist you in delivering a solution.

Sincerely,
The Epicor Social Team

Perfect for the Distribution Industry

Bewertet am 24.9.2019
Greg K.
VP Operations
Groߟhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been pleased with our choice of software and think Prophet21 is a good partner

Vorteile: Flexible and extensible
Priced right
Widely used in the Fluid Power Industry
Good 3rd party support.

Nachteile: Production order scheduling is missing at the current time but on the roadmap.

Antwort des Softwareanbieters

von Epicor Prophet 21 an 26.9.2019

Hi Greg,
Thank you for your feedback about Epicor Prophet 21. We're glad to hear the solution is working well for your business. Your feedback is invaluable, and if you would like to send us an email to CustomerReferences@epicor.com, we would be pleased to receive additional comments and tell you about our customer reference program.
Sincerely,
The Epicor Social Team

15 year user

Bewertet am 7.10.2019
James M.
President
Groߟhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We manufacture and wholesale products and this software is very capable

Vorteile: Robust software that has high end integration modules. SQL platform allows custom integration.

Nachteile: Does not easily allow mail or email advertising integration. Has a electronic payment module for credit cards, but lacks integration for ACH, Wire Transfers or integration to your banking platform

Antwort des Softwareanbieters

von Epicor Software an 9.10.2019

Hi James, thank you for your feedback about Prophet 21. We're glad to hear that the integration modules are working well for you. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments. We would especially like to hear about the electronic payments and email integrations in order to feed this back to the appropriate teams.
Sincerely
The Epicor Social Team

Prophet 21 Since 2004

Bewertet am 1.10.2019
Kevin K.
Quality Assurance and Compliance Manager
Groߟhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We incorporate more government regulation obstacles into the software. The software helps so we can plan our next strategic steps.

Vorteile: Adaptability makes the software current with economic trends. We can update with modern technology and still use with legacy equipment.

Nachteile: Glitches that occur during product revision updates. More proof testing, with novice and seasoned users prior to release date might expose issues before a release.

Antwort des Softwareanbieters

von Epicor Prophet 21 an 4.10.2019

Hi Kevin,
Thank you for your feedback about Epicor Prophet 21. We're glad to hear the software adaptability is working well for you. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.
Many thanks.

User Friendly

Bewertet am 30.9.2019
Michael A.
president
Automotive, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Pricing and ordering guidelines are accurate and easily set up. Processing speed is good. Reports are easy to create.

Vorteile: Ease of use and almost no down time. Inventory, A/R, and pricing are all "real time".

Nachteile: Newer versions seem to jump around e.g. trying to open one application and getting another.

Antwort des Softwareanbieters

von Epicor Software an 1.10.2019

Hi Michael,
Thank you for your feedback about Epicor Prophet 21. We are happy that it has been easy to use and set-up. However we would like to hear more about your issues with the newer versions. Please email us at socialmedia@epicor.com and we can assist you. We look forward to resolving it quickly.
Sincerely
The Epicor Social Team

Great option for distribution

Bewertet am 6.9.2018
Verifizierter Rezensent
Partner
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It is widely used by distributors of all kinds of industries. The independent user group is an incredible resource of users that are very helpful to everyone in the group

Nachteile: Costs and resources needed. This is a very robust software package and will need your time to get it setup the way you want it for your business. The good news is that it can be setup for your business.

Antwort des Softwareanbieters

von Epicor Software an 11.9.2018

Thank you for taking the time to post a review. We appreciate all of the feedback you have provided. It is great to hear you are involved in the independent users group.

Solid ERP, not great with customizing features

Bewertet am 24.9.2019
Miguel G.
IT Manager
Möbel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Is a solid system, can't remember the last time we had a problem in the last 3 years.

Nachteile: Is hard to find support outside of EPICOR and is not easy to customize.

Antwort des Softwareanbieters

von Epicor Prophet 21 an 26.9.2019

Hi Miguel,
Thank you for your feedback about Epicor Prophet 21. We're glad to hear the solution is working well for your business. Your feedback is invaluable, and if you would like to send us an email to CustomerReferences@epicor.com, we would be pleased to receive additional comments and tell you about our customer reference program.
Sincerely,
The Epicor Social Team

P21

Bewertet am 7.10.2019
Jeff S.
CFO
Groߟhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Easy to use and follow the menus. Very functional.

Nachteile: Weak on reporting capabilities.
Can be difficult to deal with credit card payments.

Antwort des Softwareanbieters

von Epicor Software an 9.10.2019

Hi Jeff, thank you for your feedback about Prophet 21. Your comments really are invaluable. Please email us at customerreferences@epicor.com to learn about our customer reference program. We would especially like to hear more on the reporting and credit card payment issues in order to feed this back to the relevant teams.
Sincerely,
The Epicor Social and Communities Team

A robust program with many different options

Bewertet am 15.5.2018
Verifizierter Rezensent
Inside Sales Manager
Groߟhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: There is so many thing you can do with this program as it relates to your business. Specifically with each customer, their orders, etc along with inventory.

Nachteile: As mentioned above with so many options, the complexity and different ways to locate the same thing can be overwhelming and take time for those new to the program.

Epicor Prophet 21

Bewertet am 9.1.2019
Amanda H.
Client Service Rep
Verbraucherdienste, 10.001+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I did learn the system really fast. I love the ease of access.

Vorteile: What I like most is how organized P21 is. It keeps all the orders organized and clean. It makes it easy to see what's happening with the order.

Nachteile: This software can be very glitchy at times. There are times where you can be in the middle of doing something and it will completely shut down on you and close you out of the application.

EPICOR Potential

Bewertet am 5.3.2019
Samuel H.
Sales Representative
Bau, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
3/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Because EPICOR uses windows base it makes navigation easy for first time users. Also its DOS orgins still offers the speed of keyboard fast paths.

Nachteile: What I like least is actually a function of the restrictions my company puts on us being able to reach peak potential. It takes a lot of training to truly understand the functionality

Epicor Prophet 21 is still around and breathing

Bewertet am 10.9.2018
Doug S.
Technology Services Manager
Musik, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
2/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Still functions and can help your company get business done.

Nachteile: Outdated and seems a bit de-emphasized by the software manufacturer.

Antwort des Softwareanbieters

von Epicor Software an 11.9.2018

Hi Doug,
Thank you for taking the time to post a review. We appreciate the feedback you have provided.
At Epicor, we are committed to the continual improvement and investment in Prophet 21.
We will share your feedback internally. Thank you.