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Epicor for Distribution Erfahrungen

Über Epicor for Distribution

Nicht verfügbar

Vorteile:

It covers everything I need and is easy to use.

Nachteile:

Some features work differently on the sales side versus the purchasing side, which is quite strange.

Bewertungen zu Epicor for Distribution

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3,7
Kundenservice
3,7
Funktionen
3,9
Preis-Leistungs-Verhältnis
3,6

Weiterempfehlungsquote

7,4/10

Epicor for Distribution hat eine Gesamtbewertung von 3,9 von 5 Sternen basierend auf 77 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (77)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great option for distribution

5,0 vor 5 Jahren

Vorteile:

It is widely used by distributors of all kinds of industries. The independent user group is an incredible resource of users that are very helpful to everyone in the group

Nachteile:

Costs and resources needed. This is a very robust software package and will need your time to get it setup the way you want it for your business. The good news is that it can be setup for your business.

Antwort von Epicor Software

vor 5 Jahren

Thank you for taking the time to post a review. We appreciate all of the feedback you have provided. It is great to hear you are involved in the independent users group.

Bruno
CFO in Kanada
Maschinerie, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Strong, robust and flexible

5,0 vor 4 Jahren

Kommentare: The application's flexibility allows us to tailor the application to very specific business needs and allow bringing creativity to address our needs

Vorteile:

Deep functionalities in multiple areas Flexibility in term of technology (UDFs, business rules and screen customization capabilities)

Nachteile:

A bit late on the market for bringing a web base version and as far as mobility is concerned

Antwort von Epicor Software

vor 4 Jahren

Hi Bruno, Thank you for your feedback about Epicor Prophet 21. We're glad to hear the solution has been flexible for your business needs. Your feedback is invaluable, and if you would like to send us an email to CustomerReferences@epicor.com, we would be pleased to receive additional comments and tell you about our customer reference program. Sincerely, The Epicor Social Team

Mark
Mark
Data Analyst in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Mostly does what you need it to do

3,0 vor 4 Jahren

Kommentare: Customer service generally respond to tickets quickly, but oftentimes one representative will tell us something is impossible or not part of baseline functionality, only to have a different rep eventually tell us that it is possible and then show us how to do it. This has happened several times.
When putting in a request for a custom script (as we are told to do for many requests), it takes weeks or months to get the issue resolved.

Vorteile:

Through DynaChange, administrators have great control over which modules/screens their users can use. There are many ways to customize the various modules, either by groups of like users or user-specific. Once learned, the software contains everything needed to run the business; Accounting, Inventory Management, Order Processing, etc.

Nachteile:

Not user-friendly. Users have complained there are many steps (more than is typical) needed to do basic tasks. This is only an 'out of the box' product for very basic use. There are many customizations needed to make the product do what the salesmen say it can do. Hosted software has several drawbacks, such as updates to forms sometimes not being pushed through properly, or having changes to forms revert because the changes did not properly propogate to all clustered servers. The same can be said about changes to printers on the network; settings will be updated and the next day they will revert to the old settings. When a data import has an error, it is not always easy to decipher what the error means.

Antwort von Epicor Software

vor 4 Jahren

Hi Mark, Thank you for your feedback about Epicor Prophet 21. We're sorry to hear you have received mixed messages from support. We would like to learn more about the issue you are experiencing so we can deliver a solution quickly. Please send us an email to socialmedia@epicor.com with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it quickly. Sincerely, The Epicor Social Team

Brent
IT Director in USA
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Product - Great Staff

4,0 vor 4 Jahren

Kommentare: Have been a P21 "Partner" for over 22 years. I believe that it is the best software fro Distribution on the market, although not the cheapest. They work closely with Microsoft and innovative 3rd Parties as well as internally to continually provide innovation and better performance.

Vorteile:

Information at your fingertips - inventory, orders, sales. Ease of use and scaleability. Ease of forms modification. Keeping up with modern innovations such as cloud and AI

Nachteile:

Overall system speed. Base reporting. You can always get what you want in reporting IF you know your Crystal and/or SQL.

Antwort von Epicor Software

vor 4 Jahren

Hi Brent, Thank you for your feedback about Prophet 21. We're glad to hear that you find it easy to use and scaleable. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program. Sincerely The Epicor Social Team

Pranagnya
Business Process New Associate in Kanada
Computer-Software, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

One of the good ERP accounting Software

5,0 vor 4 Jahren

Kommentare: i) I was working for a medium sized plumbing company as a Solutions Providing Consultant and they were maintaining their records in Tally
ii) After some Google search and research I found this Software
iii) I really loved the Dashboards customization so that my client can customize it however he wants, he can see all the sales in a single place

Vorteile:

i) I personally like Linux OS and this software is specifically designed to work on Linux OS ii) Its overall price is cheaper as there is no cost for OS iii) The Dashboard and export functionality impressed me iv)

Nachteile:

While I was using it I couldn't import million records from Excel to this Software. I don't know whether they have upgraded the software or improved and made it to possible.

Antwort von Epicor Software

vor 4 Jahren

Hi Pranagnya, thank you for your feedback about Epicor Eclipse. We're glad to hear the customization is working well for you and your client. Your feedback is invaluable. Please feel free to ask your client to email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

mike
Systems Manager in USA
Großhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

People need to know before they waste their money and time

3,0 vor 2 Jahren

Kommentare: I could never recommend this software for anyone, unless you have lots of money to waste and lots of time fixing issues they create and like speaking to someone you can't understand from another country when you are trying to fix something. I am currently working to find a 3rd party for support. For the money we pay for support and the money we paid for the software, there shouldn't be this many issues.

Vorteile:

Integration from our old P21 system went pretty well.

Nachteile:

Training was horrible. A lot of things we were not shown and things we were shown weren't always the right way. Support is even worse. Most of the time I can't understand their broken English. That is when I actually get to speak with someone. They are rude and mostly not helpful. It is not 24/7 support. They put out updates that crash the system and cause down time. They make major changes without any notification. Like a new print server so when you come in on a Monday morning, no one can print. Over priced!

Leo
Leo
President/Owner in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Been with P21 product for 23 years. Have not wanted to change ever

4,0 vor 6 Jahren

Kommentare: The ability to communicate everything about inventory, sales, purchase with everyone on our team at the same time. It is rather intuitive so training is fairly easy. Month end procedures are documented and easy to do.

Vorteile:

The ability to see all facets of history in every ribbon/window and can go way back in time. The inventory module allows for us to go into our warehouse directly to where the item is and we can see costs, sales, quotes, etc.

Nachteile:

The accounting package is staid and doesn't allow for easy access to edit. Records are like pictures so you can't edit rather than documents you can. Also, support was by far the overriding reason I crowed about P21/Epicor but not anymore. To often I get people who tell me to look at a solution in their data base rather than assisting me with my current issue, or don't even realize that I am hosted.

Yoseli
Training Manager in Mexiko
Maschinerie, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

This tool is adaptable to your company needs

3,0 vor 3 Jahren

Kommentare: Easy to use when it came to placing orders, which is what we used the most.

Vorteile:

The fact that you can feed it and update it with all the information that is important to your company, you can customize it and the options as far as I've been seen are numerous.

Nachteile:

Sometimes reports were difficult to be pulled, took too long or were inaccurate. We had to pull them more than once and data wasn't the same.

Antwort von Epicor Software

vor 3 Jahren

Hello Yoseli, thank you for your feedback about Epicor Distribution. We're sorry to hear the reporting is not working well for you. We would like to learn more about the issue you are experiencing so we can deliver a solution quickly. Please email us at socialmedia@epicor.com with your contact information, so we can assist you.

Sharon
Controller in
Konsumgüter, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Epicor Prelude

3,0 vor 7 Jahren

Kommentare: We have used the Prelude product since 1995. It has served us well over the years but is no longer in active development. Had all the integrated features we needed at the time. Real time, Order Entry, AR, AP, GL, Inventory, Purchasing. Pay a lot in support fees that supposedly went towards development, but new modules have to be purchased. Only basic enhancements integrated with upgrades.

Vorteile:

Real time (as opposed to batch processing) based software solution with integrated modules. No redundant data entry needed. Visibility of data available throughout the company.

Nachteile:

Have lost the majority of good people with working knowledge of the product. Not in active development.

Wesley
Wesley
Head Of Information Technology in USA
Verifizierter Nutzer auf LinkedIn
Verpackung und Container, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use but hard to report

4,0 vor 5 Jahren

Kommentare: I am a user, administrator and analyst for Epicor AVP.

Vorteile:

AVP is very easy to use from a user standpoint, and not too bad from an administrators standpoint. You can easily maneuver through the software and update the areas you need to, and the support is fantastic. I have to say that Epicor has the best support from all of the different ERP systems I have used, well minus, Sybase/Optimized NALCOMIS support, but that is the US Navy.

Nachteile:

Reporting is difficult. There isn't a real place to pull reports. We have a Datapoint which can tell us how the tables are connected, but cannot pull real reports. I am using Power Query, and some of the things I want to pull will not calculate right.

Teresa
Controller in USA
Großhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Solid system for distribution business

5,0 vor 4 Jahren

Kommentare: As a 12 year user I'm still learning functionality in P21. It's a good solid system for small to medium business and works well in and for single and multi-location businesses. Support could be a challenge at times but the solutions database and online training has a wealth of knowledge and most of my issues could be resolved there.

Vorteile:

Automation of behind the scenes accounting functions (no more batch processing!!) Navigation is intuitive once you learn the function menus. User group and solutions database is extremely helpful for special applications. 3rd party apps for data query and CRM are easy to connect

Nachteile:

Epicor is pricey on custom fixes/solutions Canned reporting is not as strong as I would like

Antwort von Epicor Software

vor 4 Jahren

Hi Teresa, Thank you for your feedback about Prophet 21. We are glad that you find it intuitive and easy to connect to. Your feedback regarding canned reporting really is invaluable. Please reach out to us at customerreferences@epicor.com to share additional comments and find out more about our reference community. Sincerely The Epicor Social Team

James
President in USA
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

15 year user

5,0 vor 4 Jahren

Kommentare: We manufacture and wholesale products and this software is very capable

Vorteile:

Robust software that has high end integration modules. SQL platform allows custom integration.

Nachteile:

Does not easily allow mail or email advertising integration. Has a electronic payment module for credit cards, but lacks integration for ACH, Wire Transfers or integration to your banking platform

Antwort von Epicor Software

vor 4 Jahren

Hi James, thank you for your feedback about Prophet 21. We're glad to hear that the integration modules are working well for you. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments. We would especially like to hear about the electronic payments and email integrations in order to feed this back to the appropriate teams. Sincerely The Epicor Social Team

Chris
purchasing in USA
Elektrische/elektronische Fertigung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Epicor Eclipse

5,0 vor 4 Jahren

Kommentare: Inventory levels are easily corrected when setting the right parameters and product maintenance makes everyone's job easier.

Vorteile:

The abundance of information available and the ease of obtaining that info.

Nachteile:

So much information that you can get lost

Antwort von Epicor Software

vor 4 Jahren

Hi Chris, Thank you for your feedback about Epicor Eclipse. We're glad to hear the solution has been easy for you to use. Your feedback is invaluable, and if you would like to send us an email to CustomerReferences@epicor.com, we would be pleased to receive additional comments and tell you about our customer reference program. Sincerely, The Epicor Social Team

jeremy
warehouse/logistics/inventory manager in USA
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

always learning new bells and whistles

4,0 vor 6 Jahren

Kommentare: Due to customizable features, was able to eliminate keystrokes and mouse clicks.

Vorteile:

Great customizable features; custom columns, the ability to add tabs and add fields almost anywhere on any screen is a great feature. The master 'search' full-text search feature a plus.

Nachteile:

New windows take too long to load. Other than that, once a window is open, navigation is rather pain-free.

Lisa
Office Manager in USA
Buchhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

AP/AR orders

5,0 vor 6 Jahren

Kommentare: Easy access to information

Vorteile:

the connection between all the windows. going from orders to invoices and back. the pages are set up nicely

Nachteile:

it takes much too long to open a new window. When I want to open a new window, i have to wait almost 10=15 seconds. sounds silly, but in today's day everything is so immediate

mahmoud
BC in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

good to use difficult data extract

4,0 vor 6 Jahren

Vorteile:

functions are great and fits for distribution centers but not for service and repair orders in cases like this it falls short

Nachteile:

crystal reports are very difficult to use i refer to have my data extract all in regular excel where all the data are in the same line.

Derek
System Administrator in
Industrieautomation, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Easy to learn, use and expand

4,0 vor 7 Jahren

Vorteile:

We can have a new employee functional in under a week. Support is great. Extensibility allows us to customize what we need. Always room to expand, no constraints.

Nachteile:

The software seems to crash easily. Slightly quirky in terms of the software being very rigid (you can't do some things on the fly that would be beneficial).

Amanda
Client Service Rep in USA
Verbraucherdienste, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Epicor Prophet 21

4,0 vor 5 Jahren

Kommentare: I did learn the system really fast. I love the ease of access.

Vorteile:

What I like most is how organized P21 is. It keeps all the orders organized and clean. It makes it easy to see what's happening with the order.

Nachteile:

This software can be very glitchy at times. There are times where you can be in the middle of doing something and it will completely shut down on you and close you out of the application.

Justin
Systems Administrator in
Konsumgüter, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Excellent software for mid-sized distribution companies

4,0 vor 7 Jahren

Vorteile:

Epicor provides phenomenal support for their products. The Prophet 21 GUI (graphical user interface) is easily learned by users, even the most non-tech users.

Nachteile:

Determining which format (web based, hosted, self hosted) to purchase can be difficult to determine. The price breaks for user license is very expensive.

Roger
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: SoftwareAdvice
1,5 vor 11 Jahren

Kommentare: We updated from their Acclaim System to the P21 Operating System, and have had nothing but problems. For a system that is supposed to be a complete system, it is not! It does not have payroll or include a financial spreadsheet; we had to buy an Excel program, that is the only way to do a financial statement. The order processing is very, very slow, especially for non-stock items. On Acclaim it would accept a multiplier, on P21 you have to figure out the cost and enter them individually - no multipliers are available. And those non-stock items stay in the system forever! So you can resell them, but if the price is incorrect and someone does not check them, you are in trouble. You have to delete them manually. On the purchase requirements report, it does not show you inventory methods, usages, ect., so if you want to edit that information you have to do so manually as well, on each item! It does have some nice features, but if you are an Acclaim user I would highly recommend staying put!

Shawn
Stocker in USA
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Epicor Use

4,0 vor 3 Jahren

Vorteile:

Fast and the ability to inventory. Easy to use

Nachteile:

Sometimes would freeze up but few and far between

Antwort von Epicor Software

vor 3 Jahren

Dear Shawn, thank you for your feedback on Epicor for Dstribution. We're glad to hear you find it easy to use and it's supporting inventory management for you. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

Patty
USA
Verbraucherdienste
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: SoftwareAdvice

Prophet 21 ranks highest on the software I've used in distribution.

4,5 vor 9 Jahren

Vorteile:

What I like best about Prophet 21 is that is is SQL based, which gives you massive ways to get to the data for development and analysis. For the end user, the flow through screens is similar across the modules, making learning and supporting easy.

Nachteile:

Some of the add-on tools are a little under developed at roll-out for my liking. They are great ideas, but the under development has slowed our roll-out of the add-on.

Jason
USA
Industrieautomation
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: SoftwareAdvice

Epicor (Prophet21) Review

3,5 vor 9 Jahren

Vorteile:

It's an excellent out of the box distribution software. Epicor seems to have thought of every thing to meet distribution needs and included it in a tidy package.

Nachteile:

We are using the P21 suite which is catered to distribution, but we also have a fair amount of manufacturing with other entities and value-add production. Sometimes the production module can be cumbersome.

Mark
Kanada
Konsumgüter
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: SoftwareAdvice

Complicated, slow, and obtuse

1,5 vor 10 Jahren

Vorteile:

They're willing to program just about anything for you, as long as you are willing to pay.

Nachteile:

That you have to customize the software (expensive) to get basic functionality out of it.

Warren
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Midwest regional manager

4,0 vor 7 Jahren

Kommentare: Love the concept, like the capacity and future upgrade but implementation was difficult . Personnel presenting the product was very knowledgeable.