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Über Clerk.io

Die KI von Clerk.io optimiert deine Suchergebnisse, deine Produktempfehlungen und dein Marketing automatisch anhand des Verhaltens deiner Kunden.

Erfahre mehr über Clerk.io

Zeigt 16 Bewertungen

Andreoli R.
Andreoli R.
Head Of Ecommerce in Italien
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A great value product

5 vor 2 Jahren

Vorteile:

Easy implemantation and customabilization

Nachteile:

A retailer need a way to bypass the result of the search

Daniel J.
Director in Dänemark
Sportartikel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The most valuable tool out of 32 we use in Watery

5 vor 2 Jahren

Kommentare: As the headline descibes, we use around 32 different ecommerce tools in our bussiness to run and scale it. As i see the data today, no one of all the other tools make our average order value 96 kr. bigger compared between a customer that clicking on a clerk.io content and a customer that not do it. I think it says it all.

Vorteile:

Without a product that do as promised and give value to our bussiness - customer service, pricing, design and other things around the core product doesn't matter. As a customer through +2 years with Watery.dk, i can truly sign under that the product itself from Clerk.io really working and gives tons of value to my business. This is through website recommendations, website search and email recommendations, that day after day obtain more data and use it to view the best product for every single customer. And as a plus - customer service, pricing and design are just as good as the product.

Nachteile:

When i started using clerk around 2,5 years ago, there were several things with the product i missed such as catagories in search, ability to re-design the recommendations and easy interface for me as customer to use the product in backend. Today all these things are changed to the better, so as i see it today, there is not really anything i not like about Clerk.io - But as an online merchant, the price can always be better :)

Manuele M.
CTO in Italien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Almost perfect!

4 vor 3 Jahren

Vorteile:

First of all the support team is very responsive and happy to help. From a system integrator point of view Clerk.io is perfect. It allows to easily connect your store and start integrating recommendation sliders with quick plug-and-play solutions. But if you need more advanced features you can have it by integrating their well-documented API.

Nachteile:

It's hard to find a cons... There is one but it's very technical. When you add to your storefront Clerk's widgets like recommendations sliders, livesearch and so on, you do it by using their JavaScript library. This library should support more events than those actually supported, especially with search and facets feature.

Jay P.
Website & Marketing Manager in UK
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A fantastic application with a brilliant team behind it!

5 vor 2 Jahren

Kommentare: We've so far seen:
An increase in conversion rate
An increase in sales
Advise on best practices for both their app and ecommerce as a whole
An impeccable customer service
Responsive technical advise and service
Overall - this is a fantastic piece of software and a fantastic support team behind them!

Vorteile:

Ease of use to promote our products through search and recommendations! The setup process was smooth and flawless with the aid of the rep and the rest of the Clerk team being extremely responsive and understanding to our (often quite complex) needs and questions! The results speak for themselves - an increase in conversions and expert advise from the Clerk.io team on best practises - even those that don't directly involve using their app! If we have any issues - I contact them and so far we've had every issue resolved within one conversation!

Nachteile:

I find it hard to find a con so far! We've been using the service and tweaking and updating it from day 1 - and we've had no problems!

Christian G.
Digital chief in Italien
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Using clerk.io

5 vor 2 Jahren

Kommentare: The main problem solved is to reach the right users with a custom products.

Vorteile:

We have used since 2 years, and we really grew up, as using clerk.io makes the things really easy and visual. We can query, adding triggers, filters to our database without any code needed. We also start loving the "Audiences" new feature which allow us to segment and target the real users without borrow other users. The integration with Mailchimp and such make a real perfect solution and save a lot of time.

Nachteile:

Would be perfect to integrate a real CRM solutions to have a overall vision.

Robert A.
Developer in UK
Internet, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Strong overall product - time saver

5 vor 2 Jahren

Vorteile:

Clerk allows for so many features regarding products, best sellers, up sells, cross sells, exit intent and so on with minimal development time. So from a development / client perspective, the benefits are huge.

Nachteile:

There is no way to clear old error logs :)

Simon M.
E-Commerce Manager in Irland
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Instant Results & A Great Team To Work With

5 vor 2 Jahren

Kommentare: Very good. Added ease of use to our customer's online shopping experience and in turn added value.

Vorteile:

We saw an instant improvement to our website and results after installation and set up. Configuration was easy and I had great help and support from [SENSITIVE CONTENT HIDDEN] on the Clerk team. It's also great to have all the capabilities of this software under one dashboard so no need for multiple services or subscriptions.

Nachteile:

Hard to think of any cons. Perhaps the function to export dashboard reports. However I believe this is in the pipeline.

Emanuele R.
Consultant in Italien
Marketing & Werbung, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The best ecommerce reccomandations software

5 vor 2 Jahren

Vorteile:

The software is based on a sophisticated artificial intelligence system that also allows small and medium-sized ecommerce to create added value in the customer purchase process, and it's not exclusive reccomanded for the big player. It is extremely scalable and rich of features concerning the suggestion of products in a web site, in an newlsetter or in a search user experience. The backoffice intregrates sophisticated analysis tools about the main ecommerce kpi for each element. First Rate Assistance, not only of technical issue, but also to support the best use of the system with the aim to improve conversion rate.

Nachteile:

It's very easy to set up, but for who has a only a bussiness background (like me) is highly reccomanded few hours of technical support for its correct installation and integration with the site's css.

Mark G.
Digital Consultant in UK
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent!

5 vor 2 Jahren

Kommentare: Great! Excellent customer service and great software.

Vorteile:

The search recommendations function on the website is 10/10. This has helped us massively. The email recommendations are also very good and although it may seem quite complete at first this is fairly easy to navigate your way around and the customer support is excellent when you need any help.

Nachteile:

No complaints so far. All of the software has worked well for us so far and again customer service is great when you need any help.

Verifizierter Rezensent
eCommerce Manager in Italien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent solution

5 vor 2 Jahren

Vorteile:

-Easy integration - Scalable - Customizable

Nachteile:

Nothing, insert new features and keep it up

Beatrice M.
Ecommerce Manager in Italien
Gesundheit, Wellness & Fitness, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best Recommendation Service Ever

5 vor 2 Jahren

Kommentare: I have been using clerk for 1 year and our performance are improved.

Vorteile:

It's easy and the programmers supports you everytime you need them. The recommendations are truly consistent with the real user preferences

Nachteile:

The back end is made for coders, but I can use it anyway.

Andrea C.
COO in Italien
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Perfect services and really useful for our customers

5 vor 3 Jahren

Vorteile:

I really like recommendation service, it helps a lot our customers increasing order average value. Customer Success Manager support is always ready to answer to all my questions.

Nachteile:

Hard to find some cons. Products are stable

Giulia L.
Magento Specialist in Italien
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Clerk software is complete and useful!

5 vor 2 Jahren

Vorteile:

useful complete of guide and forum for solutions customer care very fast and clear in explanations.

Nachteile:

At the moment it's all ok..and I didn't find anything wrong.

Andrea P.
Developer in Italien
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A great produt!

5 vor 2 Jahren

Vorteile:

With this software I increased the average cart amount in our ecommerces.

Nachteile:

Maybe the initial configuration takes could be more easy, but the customer support is excellent, so... really good!

Erik F.
FE developer in Italien
Internet, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good and rapid support

5 vor 3 Jahren

Kommentare: very good support

Vorteile:

Customization easy with HTML and CSS and docs are done very well

Nachteile:

some configuration is a little bit tricky

Lone søndergaard C.
Partner in Dänemark
Internet, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic support and software

5 vor 3 Jahren

Kommentare: It is an easy software to use and it makes you sell more products.

Vorteile:

It makes it easy to sell more products.

Nachteile:

The configuration with our DanDomain platform.