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Zeigt 70 Bewertungen

George A.
George A.
Portfolio Management in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Software

5 vor 11 Monaten

Kommentare: It has been great overall: saves me a lot of time, great price point, and customer service has reached out to me numerous times to tell me about new functions and to check in.

Vorteile:

The ease of use is incredible. I simply drop one of my invoices into the software and generate a check within seconds. So much easier than writing checks by hand. Melio has saved me hours in productivity.

Nachteile:

I would like more integration into Quickbooks. Also, sometimes when you drop a new vendor's invoice, the software doesn't read it correctly.

Antwort von Melio

vor 11 Monaten

Hi George, thank you so much for this wonderful review and for your important feedback. We are so happy to hear Melio is making your life easier and saving you valuable working hours - it's what we're here for! We will pass your input along to the relevant teams and continue to work to make our service even better. All the best, Team Melio

Ryan rey Y.
Accountant in USA
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Payment Solution that works

5 vor 6 Monaten

Kommentare: Melio has an excellent customer support and resolves any issues quickly.

Vorteile:

We choose this product since it seamlessly integrates with our accounting software. It also allows us to send paper checks without the hassle of printing and mailing them.

Nachteile:

There is nothing really to dislike about the software with how our company is using it right now. I do hope for a much better interface and a more informative dashboard in the future.

Antwort von Melio

vor 6 Monaten

Hi Ryan, thank you for taking the time to post this review. We are delighted to hear you find Melio useful and that our customer support team has been able to assist you. We appreciate your detailed feedback and will take it into account as we continue to improve our product and service. All the best, Team Melio

Richard W.
Owner in USA
Verifizierter Nutzer auf LinkedIn
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

A time saver for all small businesses

5 vor 2 Monaten Neu

Kommentare: So far, any issues were an my side, and they corrected any problem in 24 hours.

Vorteile:

Schedule payments in advance, so we are never late, user controls to allow the smaller bills paid that so not require my approval. Side benefit, saves on postage.

Nachteile:

Nothing, much better than any banks bill pay.

Antwort von Melio

letzten Monat

Hi Richard, thank you for taking the time to post this review. We are delighted to hear you find Melio useful and that our customer support team has been able to assist you. All the best, Team Melio

Angelo C.
Accounts Payable Coordinator in USA
Wein und Spirituosen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good for Small Volume Payment Processing

3 vor 3 Monaten

Kommentare: Overall, Melio has provided a great solution for our business to be able to easily send ACH payments to our vendors. This holds the highest value in their product for us. However, time to deploy new features is often far overdue, and leave the platform feeling lacking most of the time.

Vorteile:

Easy setup and deployment, connection with external accounting system began easily.

Nachteile:

Does not provide a great solution for medium-sized operations that need to batch out large quantities of payments or sorting and balancing this data.

Antwort von Melio

vor 3 Monaten

Hi Angelo, thank you for posting your review. We are very happy to hear Melio you find Melio useful. We appreciate your detailed feedback and will take it into account as we continue to improve our product and service. All the best, Team Melio

Bouapha T.
Diretor of Finace in USA
Medienproduktion, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Melio is amazing for small businesses

5 vor 4 Monaten

Vorteile:

I think that it syncs seamlessly with quickbooks and it gives us multiple options of how to pay our vendors.

Nachteile:

We can't do stop payments on our own or change payment method. While your customer support is amazing, I'd like do somethings on my own.

Antwort von Melio

vor 3 Monaten

Hi Bouapha, thank you for taking the time to post this review. We are delighted to hear you find Melio useful and that our customer support team has been able to assist you. We appreciate your detailed feedback and will take it into account as we continue to improve our product and service. All the best, Team Melio

Herbert R.
Owner in USA
Computer-Hardware, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Painless payments for painful payees

5 vor 12 Monaten

Kommentare: Excellent

Vorteile:

I was able to set up payments to the very few vendors that absolutely demand being paid via ACH rather than needing to consolidate my business transactions through a software suite to make it worthwhile. It is also incredibly affordable or free for the transactions, and there has not been problems.

Nachteile:

There was a feature that was pretty adept at picking up an invoice PDF and setting it up as a pending bill, but the accuracy has gone down. Nothing to cry about though as I have always triple checked things!

Antwort von Melio

vor 11 Monaten

Hi Herbert, thank you for the fantastic review. We are delighted to hear Melio has been able to take some of the pain out of making business payments - it's what we're here for. We would also like to thank you for your feedback which we will pass along to the team. All the best, Team Melio

Sue R.
Owner/ Founder in USA
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Invoice

5 vor 5 Monaten

Kommentare: Outside of the invoice problem, I can't find fault.

Vorteile:

I like the ease of use. I also like that it offers what PayPal doesn't...I can allow my clients/customers to pay using their credit/debit card without having to create a account. Thats what I'm looking for, at an affordable price...melio got it

Nachteile:

in order to complete a transaction the client/customer will have to add a invoice....ummmm...thats NOT going to work. I will loose money like that. Tried sending a message...NOONE is there to respond. Time to move on to a competitor

Antwort von Melio

vor 5 Monaten

Hi Sue, thank you for taking the time to post this review and provide us with valuable input that will help us make Melio even better. All the best, Team Melio

Kate B.
CFO in USA
Personalbeschaffung & -besetzung, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Melio Feedback

4 vor 12 Monaten

Kommentare: I am happy with the product, especially since it is free for the functionality I am using it for. I would be willing to pay a small fee (at least the cost of a stamp) to have live checks be processed and mailed on the same day that the payment is processed.

Vorteile:

I love that I can pay all invoices without printing and mailing checks. It is also great that the program completely integrates with QuickBooks so the bills show up automatically in Melio, and with a few clicks I can pay all of the bills.

Nachteile:

It takes over a week for a live check to be delivered to a vendor, which is a long time.

Antwort von Melio

vor 11 Monaten

Hi Kate, thank you for taking the time to post such an excellent review. We are glad Melio has been able to save you time and busywork. We are currently working on a fast check feature and it should be available soon, so stay tuned. All the best, Team Melio

Alan U.
owner in USA
Unterhaltung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good when it works, horrible when it does not

1 vor 2 Monaten

Kommentare: good idea when it works, horrible when it is does not.

Vorteile:

integrates well with QBO, pricing is great, easy to seup. When all work well is a good experience.

Nachteile:

Horrible, almost non-existent customer support. TWICE, in just a few months of using Melio, they have sent out duplicate payments that were only entered once by me. First time they caught it and notified me a few days later, second time (a few days ago), vendors started calling me saying they got paid for an invoice that they had already been paid for 2 weeks ago. First time dinged my account for $60K, this time $26K. No explanation on what happened either time. Spent 2 days on Chat with no help whatsoever and promises to call me never happened. No phone number to call to talk with anyone, just have to email and wait many days for replies. No one seems at all concerned that I can't pay my bills dues to vendors since they took $26K out of my account or may bounce a lot of checks. There MUST be a number to call someone in emergency situations like this.

Antwort von Melio

letzten Monat

Hi Alan, we are sorry to hear about your experience on our platform and would like to thank you for providing valuable feedback, which we will use to improve our product. Please send us your contact details to support@melio.com so that a team member can reach out and resolve your issue. Sincerely, Team Melio

Kelly Z.
Multi Family Apartments Owner in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

refunds for voided checks

2 vor 4 Wochen Neu

Kommentare: terrible

Vorteile:

i thought i was gonna like it for paying bills but boy was i wrong!

Nachteile:

the company hasn't returned my money on voided checks at all. Says its supposed to in 3-5 business days

Antwort von Melio

vor 2 Wochen

Hi Kelly, we are sorry to hear about your experience and appreciate you taking the time to provide feedback. Without publicly getting into the specifics of your case, we've confirmed that the issue has been addressed and resolved. Please feel free to reach out to us directly if you need any further assistance: support@melio.com. Sincerely, Team Melio

Kyle S.
NA in USA
Immobilien, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great system

5 vor 4 Monaten

Kommentare: It has been great, my only cons are relatively minor issues, and the system is very useful for my business.

Vorteile:

Melio is a great payment processor, I have a much better experience with them than with their only real competition, Plastiq. While Plastiq has IRS-esque customer service, Melio really go out of their way to ensure a positive user experience. Melio is also faster at processing ACH payments, which is a huge plus.

Nachteile:

It would be really helpful if Melio offered wire transfers, and aggregate payments (ie, charge 10k to card 1 and 10k to card 2 so as to issue a single payment of 20k). Also, sometimes compliance reviews cause payment delays. They could perhaps offer a cut off before which compliance reviews will not cause delays if the review is passed, that would make the system have more reliable timing.

Antwort von Melio

vor 3 Monaten

Hi Kyle, thank you for taking the time to post this review. We are delighted to hear you find Melio useful and that our customer support team has been able to assist you. We appreciate your detailed feedback and will take it into account as we continue to improve our product and service. We do have some good news on this front already: Partial payment options that will allow you to use multiple payment methods for a single bill and create installments are currently in development, and we hope to roll them out soon. Wire transfers are also in the works, so stay tuned. All the best, Team Melio

Jason H.
President in USA
Medienproduktion, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A Cut to the Chase Solution

4 vor 12 Monaten

Kommentare: Customer service is second to none. You really get the sense that the people speaking to you care about the product and care about how you are using it. I've had several people reach out to me just to make sure everything was okay and that we were getting the most out of the product. The interface needs a little work to make it easier to use, feels a bit clunky at times, that and the other things listed above are some issues that need to be incorporated in but other than that we love using Melio for our needs.

Vorteile:

Melio is a great product we recently had the opportunity to discover. I was very impressed at how easy it integrated to our accounting in Quickbooks. This is the main reason I found it so vital in our operation. Before we started using Melio there never really was a great solution for paying people by different means. We had some vendors who wanted printed checks and still others who preferred an electronic payment. Melio makes it easy for your company to pay people safely and quickly.

Nachteile:

I have to say I really like the software so far but there are a couple of items I would really like to see and these items almost stopped me from deciding to use the product. First, the paper checks really need an overhaul to look more professional and branded from a specific company. I've had freelancers who wonder if the check is legitimate because it doesn't have our logo or they can't see that it's coming from us. Paper checks definitely need some work...also, the ability to run a simple payroll out of Melio wold be helpful so that you can eliminate printing checks in your office completely. It would be nice to be able to simply pay employees through Melio as well as freelancers. I know that there are work arounds, but we need a dedicated way to pay employees added.

Antwort von Melio

vor 11 Monaten

Hi Jason, thank you for posting such an amazing review. We are very happy to hear you find Melio's various payment options useful and that our service is able to save you time and hassle. Also, thank you for your valuable insights into our product - we will pass them along to the relevant teams. All the best, Team Melio

Adam L.
Owner in USA
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Melio for Wine Retailers

4 vor 2 Jahren

Kommentare: See above.

Vorteile:

-ability to use credit cards to pay distributors via ACH -ability to earn triple points on Chase INK Preferred card since Melio is categorized as "shipping" for Chase. Don't mess around with this! -syncing to Quickbooks invoices -itemized credit card transactions with distributor name; easier for bookkeeper -wonderful and responsive account rep - [SENSITIVE CONTENT HIDDEN] Smart -simple interface

Nachteile:

THINGS TO ADD: -importing vendor credits from Quickbooks to Melio -ability to partially pay an invoice -ability to sort invoices by date, vendor, due date, amount, etc. -need to clearly display which store/account I'm logged in under; I have two stores and I have to click my name in the bottom left to see which store I'm logged in under ISSUES/IMPROVEMENTS: -better communication with accounts receivable departments at vendors; a lot of companies have Melio and have no idea what it is, don't trust payment, don't tell sales reps, etc. -improve the speed of emailing of payees after payments are made; there is a lot of confusion if/when a payment is made -Code for bonus categories for AmEx and Barclays business cards -Create an Android app -Find a way for credit card payments to hit vendors' accounts at open of business next-day -offer promotions to be more competitive with Plastiq. Currently, Plastiq offers tens of thousands of dollars every month with 1% fees. They also only charge 2.5%... -Find a way to make COD payments easier or more trusted with alcohol vendors

Zane B.
Chief Financial Officer in USA
Sportartikel, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A God Among Men

5 vor 2 Jahren

Kommentare: We use Melio to send all our ACH transfers. You can quickly upload and create bills and schedule payments for whenever they are due. when you send transfers via your business debit card, they arrive to your vendors NEXT DAY! It's super easy and actually fun to use. They also have the ability to pay your vendors via credit card, so they charge your card and deliver the funds to your vendor's bank account for a small fee. It really helps us keep up with cash flow, plus the 2% back from the credit card makes the fee almost non existent. And with the direct connection to Quickbooks Online, its super easy to sync all your vendors, bills and payments, making Melio a perfect bill management application. We'd recommend it to everyone.

Vorteile:

- Free to use - Free to send bank transfers - Low cost to send bank transfers by charging a credit card - Perfect bill management application - Gorgeous and responsive UI - Syncs directly with Quickbooks - Quick and responsive support staff

Nachteile:

No ability to pay international vendors via credit card transactions, but no one does that so not really a loss.

Barb C.
Bookkeeper in USA
Buchhaltung, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good System - Needs some tweaks

4 vor 12 Monaten

Kommentare: I have onboarded 2 clients. The first one went well. The second one did not. We had to verify the bank account the deposits did not come through. I kept getting different answers from customer service. Sometimes saying they had gone out, and sometimes saying they had not gone out yet. Back and forth. I think it took about 10 days for them to finally send them out. I still don't know why.

Vorteile:

Very inexpensive way to send ACH payments. ACH is free. Paying with a CC is not, but that's not surprising. Ability to sync bills/payments to/from Quickbooks Online.

Nachteile:

All payments/bills have to be paid one at a time even if it's the same vendor. Need a way to pay more than one at once to be more efficient. No good reports to see what payments have been sent out.

Antwort von Melio

vor 11 Monaten

Hi Barb, thank you for posting this review and providing us with valuable feedback. We will pass your input along to the relevant teams. We are sorry to hear about the issue you had but are glad it was finally resolved. Happy to hear you find Melio helpful and cost-effective. All the best, Team Melio

Markus M.
Owner in USA
Medienproduktion, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great payment tool

5 vor 2 Jahren

Kommentare: I'm excited to use this new platform, the customer service team is fantastic, they immediately respond and they're quick in understanding your 'concern' and will address it accordingly. If it's a new feature idea, they'll let you know that it's been on their list but that other features may currently have priority, appreciate that honesty to not create false hope.

Vorteile:

Ease of setting up all my vendors so they can be paid via ACH with a few clicks (for free) Upload/scan of invoices Quickbooks integration, crucial!! Customer service

Nachteile:

I look forward when they allow me to send out a link to new vendors so they can do their own onboarding (put in their contact & bank details) so that I don't have to chase them myself and input manually.

Wil S.
Owner in USA
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great website to get paid for your invoices

5 vor 3 Monaten

Vorteile:

Great software to get paid quickly on your invoices

Nachteile:

None so far in my almost year of using it. No problems so far

Antwort von Melio

vor 3 Monaten

Hi Wil, thank you for posting your review. We are very happy to hear Melio made your life easier - that was and remains our goal. All the best, Team Melio

Ryan A.
CEO in USA
Sportartikel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best Transfer Service Available

5 vor 11 Monaten

Kommentare: Compared to our prior way of making payments to vendors, Melio makes it extremely easier and even saves us money!

Vorteile:

Melio in my opinion is the best transfer service available. Simple and quick to use, it offers a tremendous value. Furthermore, customer service is one of the best I've dealt with.

Nachteile:

It would be great if there was an ability to send international wires in other currencies. For example, in Chinese Yuan.

Antwort von Melio

vor 11 Monaten

Hi Ryan, thank you for taking the time to post such a great review. We are happy to hear Melio has proved easier and more cost-effective for your business than your previous payment service. We will pass your kind words along to our hard-working customer support team. About international payments, we are currently working on this feature, so stay tuned! All the best, Team Melio

Corinne T.
Accounting and Operations Manager in USA
Buchhaltung, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

I lead teams with interns and newbies and Melio has saved my sanity!

5 vor 4 Monaten

Vorteile:

Simple to set-up, train and use - Melio has been a lifesaver in my accounting team processes. The approval functionality allows for training of interns and newbies with some control and the automated notifications help keep our suppliers informed and happy. Love being able to preschedule payments to pay per supplier terms which helps keep cash in the bank as long as possible yet avoiding late fees.

Nachteile:

Just wish that there was a notification for suppliers as soon as the payment was set up vs just when it’s sent.

Antwort von Melio

vor 3 Monaten

Hi Corinne, thank you for posting your review. We are very happy to hear Melio made your life easier - that was and remains our goal. We appreciate your feedback and will take it into account as we continue to improve our product and service. All the best, Team Melio

Kari S.
Bookkeeper in USA
Buchhaltung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Bookkeepers dream come true

4 vor 3 Monaten

Kommentare: It is a huge time saver and very convenient not to have to print and mail checks. It is also faster than many bank bill-pays.

Vorteile:

It easily integrates with online accounting software and helps me pay bills for multiple clients in one place.

Nachteile:

I wish it would not sync recurring payments into online accounting software until it occurs because I don't want to pre-record a whole year of payments.

Antwort von Melio

vor 3 Monaten

Hi Kari, thank you for posting your review. We are very happy to hear you find Melio useful for you and your clients. We would also like to thank you for providing valuable input that will help us make Melio even better. All the best, Team Melio

Marie K.
Owner in USA
Buchhaltung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Streamlined A/P and A/R

5 vor 4 Monaten

Kommentare: I first did an informational webinar with Matthew. From there, I wanted to move forward and he has been an excellent support person every step along the way to a quickly functioning site for all of my Clients! Matthew works directly with his awesome Melio tech team to get everything set up correctly and to answer all of my questions!

Vorteile:

It is great to have all my Clients on one easy platform to send payments on Bills and to receive funds on Invoices. It also makes it much easier on our Vendors as they have the option to receive a paper bill pay check, or an ACH transfer.

Nachteile:

I am not experiencing any negatives. This is a great program working with Quickbooks Online.

Antwort von Melio

vor 4 Monaten

Hi Marie, thank you for posting your review. We are very happy to hear Melio made your life easier - that was and remains our goal. We will pass along your kind words to Matthew and the rest of the team. All the best, Team Melio

Katherine M.
Office Manager in USA
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

High marks for ease of use and customer service

5 vor 12 Monaten

Kommentare: Overall I've been very pleased with Melio. We currently only use it to pay vendors which is all we need and for that it's perfect. The payments are fast, secure, and easy to set up. I should have signed up for this service long ago!

Vorteile:

Pros are user friendly, customer service, speed of payment.

Nachteile:

I don't know that I've found any cons yet. So far the program has given me exactly what I've needed it to. I guess the only thing is not being able to merge two vendors that are the same but accidentally created if both have a payment already made on them.

Antwort von Melio

vor 11 Monaten

Hi Katherine, thank you so much for this great review. So happy to hear Melio has been able to simplify your bill pay process and we're super grateful to have you as a customer. All the best, Team Melio

David T.
Office Manager in USA
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic, easy to use product

5 vor 12 Monaten

Kommentare: I have cut back on hand written checks by 90%, which saves me 2-3 hours and ACH transactions are more secure and immediate than mail.

Vorteile:

I like how easy it is to use and the product feels very secure.

Nachteile:

Copying vendors between stores under the same company would be a great feature. I found the Quickbooks integration clunky, as every time I made a payment it made several entries, but it's fast enough to manually enter payments.

Antwort von Melio

vor 11 Monaten

Hi David, thank you for posting such a great review. We are glad to hear using Melio saves your business so much time - it's what we're here for! We would also like to thank you for your valuable feedback and will pass it along to the team to see what can be improved. All the best, Team Melio

Sherry E.
Owner in USA
Buchhaltung, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Love Melio

5 vor 3 Monaten

Vorteile:

I found this on a podcast and love it. It is absolutely free for me and my clients. It also has approval capabilities that are needed for me.

Nachteile:

I wish that they would do batch processing instead of individual bills but I understand that is coming.

Antwort von Melio

vor 3 Monaten

Hi Sherry, thank you for posting your review. We are very happy to hear you find Melio useful for you and your clients. As you mentioned, we are currently working on the ability to pay multiple bills with a single transaction and hope to roll it out soon. All the best, Team Melio

Verifizierter Rezensent
Partner in USA
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Melio changed the way we pay bills and receive payments

4 vor 2 Jahren

Kommentare: - Reduce waiting times for customer payments (via check) to arrive
- Cash flow leverage - I can use a credit card to pay my bills
- Take advantage of credit card reward programs while paying bills
- No need for us to charge customers for credit card processing fees

Vorteile:

- I can use any payment method (all major credit cards, debit cards, bank accounts) to pay my bills - Easy ACH payment implementation for paying bills - I can receive payments from customers quickly, relieving them of the need to mail checks and providing various options to pay me

Nachteile:

- it seems that many features are still in development and not necessarily thought over yet - communication about incoming payments and their status needs to be more transparent