ConnectTrak Erfahrungen

Über ConnectTrak

ConnectTrak: Australia's most trusted GPS asset tracking, fleet & operations management solution for all businesses, in any industry.

Erfahre mehr über ConnectTrak

Vorteile:

Tracking seems to work well. Technical support solid.

Nachteile:

Dont like paying upfront for 3 months on a new unit as it complicates our accounts process.

Bewertungen zu ConnectTrak

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,5
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,1

Weiterempfehlungsquote

8,6/10

ConnectTrak hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 10 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (10)

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Nutzerbewertungen filtern (10)

Brent H.
Brent H.
Managing Director in Australien
Verifizierter Nutzer auf LinkedIn
Logistik & Lieferkette, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Highly Recommended

5,0 vor 3 Jahren

Kommentare: Honestly couldn't recommend high enough. Fairly priced and any help from the back end of the team that is required, the guys go above and beyond.

Vorteile:

The software is easy to use, very user friendly. Helps us track every vehicle we have on the fleet which helps the operations team manage daily jobs

Nachteile:

Erasing old GPS units that have been damaged

Antwort von Connect Fleet

vor 3 Jahren

Hi Brent, thanks for your review! I've passed your comments onto our team - we think they're pretty great too ;) We appreciate your feedback and love working with the team at Henry Transport Group!

Ashlen N.
Senior Executive, ICT in Australien
Metallabbau, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Connect Fleet Review

4,0 vor 3 Jahren

Kommentare: Overall the experience with Connect Fleet is good, they have a good team that are constantly developing thr product to meet the requirements of customers. The team is always contactable and willing to assist in problem solving. Excellent knowledge of GPS tracking equipment and solutions.

Vorteile:

Ease of use, excellent support team, personal interaction between vendor and client.

Nachteile:

Limited reporting, the product requires further development to cater for for complex organisations. While it provides good functionality for vehicle tracking, it does require attention for mining and crane operations. The security around the iOS application can be improved as well, the user can turn off tracking when they wish to, defeats the purpose for mobile tracking solution.

Antwort von Connect Fleet

vor 3 Jahren

Hi Ashlen, thank you for your review! I'm glad you've found our support team so helpful and product easy to use. Thanks for your honest feedback - I've passed your comments around mining/crane functionality to our development team.

Rob D.
Service Sales Manager in Australien
Eisenbahnbau, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

GPS software

3,0 vor 3 Jahren

Vorteile:

Tracking seems to work well Technical support solid

Nachteile:

Battery life isn't great. Maintenance scheduling data not what I expected. Not detailed enough to use as a maintenance program

Antwort von Connect Fleet

vor 3 Jahren

Thanks for your review Rob, I have passed on your concerns to our technical support team to see what we can do regarding the maintenance scheduling data you need. We appreciate your honest feedback!

Brent H.
General Manager in Australien
Tiefbau, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Connect Fleet Review

5,0 vor 3 Jahren

Kommentare: Great people to deal with.

Vorteile:

The app is great. quite simple to set up units.

Nachteile:

no reports on app. Dont like paying upfront for 3 months on a new unit as it complicates our accounts process.

Antwort von Connect Fleet

vor 3 Jahren

Thanks for the review Brent, we appreciate your honest feedback!

Peter D.
General Manager in Australien
Bau, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Connect Fleet Review

5,0 vor 3 Jahren

Kommentare: Overall we are very happy with what Connect Fleet offer

Vorteile:

I like the engine hours & trip reporting. Geo Fencing is a great functionality

Nachteile:

Sometimes I have found the reporting to be a little inconsistent.

Antwort von Connect Fleet

vor 3 Jahren

Thanks for your review Peter! We appreciate the feedback and I've passed your comments regarding reporting onto our support team who will be in touch with you. Many thanks!

Rachael R.
Office Manager in Australien
Transport/Güterfrachtverkehr/Schienenverkehr, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Peace of mind

5,0 vor 3 Jahren

Kommentare: Our overall experience with Connect fleet has been great. Always willing to help if we had any questions.

Vorteile:

Its user friendly and just peace of mind we know where our staff are when on the road.

Nachteile:

Its a little pricey but cheaper than most.

Antwort von Connect Fleet

vor 3 Jahren

Thank you for your review Rachael, We appreciate your feedback and love working with the Water Force team!

Mark F.
Plumber in Australien
Bau, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great service Great price

5,0 vor 3 Jahren

Vorteile:

The easy to use software is backed by friendly staff & is by far the best available as I've tried a few .I'm staying & want to add some more .Price is the best also .

Nachteile:

Not a thing to say about this company that I liked least .

Antwort von Connect Fleet

vor 3 Jahren

Thanks for the review team!

Daniel C.
Ops Manager in Australien
Bau, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Small Scale Application

4,0 vor 3 Jahren

Kommentare: Very professional and good support.

Vorteile:

Being a smaller company and needing an affordable solution that suited our scale I struggled to find options. The solution I arrived at with Connect Fleet was very affordable and fit our needs perfectly.

Nachteile:

Can be confusing to follow track back through the day if lots of overlapping runs.

Antwort von Connect Fleet

vor 3 Jahren

Hi Daniel, Thank you for your honest review - we're stoked we could help your business find the right GPS tracking solution for your needs. I've passed your track back comments onto our support team who will be in touch to see if they can assist in reducing the confusion there :) Thanks again!

Jade B.
Compliance Officer in Australien
Bau, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great company to work with

4,0 vor 3 Jahren

Kommentare: We are currently solving GPS tracking data on one of Melbourne's most iconic projects. The team have been so helpful and available during our integration with the system, we look forward to seeing what the future holds

Vorteile:

Great support team, open and honest with their product and its abilities.

Nachteile:

Features not as involved as they could be

Antwort von Connect Fleet

vor 3 Jahren

Thanks for this review Jade! Appreciate all the feedback :)

Fraser W.
Operations Manager in Australien
Bau, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Connect Fleet Review

4,0 vor 3 Jahren

Kommentare: Connect fleet has helped us track our vehicles and settle disputes with clients by giving us solid evidence of where we were at what time etc.

Vorteile:

Connect Fleet offers a good system for tracking our vehicles, clear and concise map and good history.

Nachteile:

A lot of features that i feel we havent used or taken advantage of because it seems a bit too complicated

Antwort von Connect Fleet

vor 3 Jahren

Thanks for your review Fraser, We appreciate the feedback, and would love to take you through any features you are unsure of or wish to take advantage of ;)