Bewertet am 22.4.2019
Lost without PathSolutions TotalView
Kommentare: TotalView has definitely helped me from day one. We originally purchased the software to assist with mapping out our network as we were migrating to a VOIP phone system. It has now been the go to software for anything network related as the Rx descriptions have helped my team greatly in keeping our network operations and not turtled.
Vorteile: I love the fact that I have a network monitoring system that help me keep on top of my network. Receiving daily health reports as well as a heads up on items needing to be looked into help me greatly in my daily tasks.
Nachteile: There are no real cons to the software. All portions work great and the latest version has gotten a much improved user interface.
Bewertet am 24.4.2019
Great network focused troubleshooting tool
Kommentare: TotalView gives us the complete visibility to troubleshoot network issues quicker than before. Stats overtime with explanations of issues in plain English help senior team members quickly gather data that would otherwise take longer and jr team members leverage tools without having to involve anyone else as the tool contains all required data and explanations.
Vorteile: Complete view of the network with minimal effort to setup. Gathering valuable data within 20 minute - this product does what the vendor promises from the onset.
Nachteile: Some customization are hard to setup or maintain but that does not detract from the main focus as well, the customization are well documented and the support team is always willing to help.
Bewertet am 14.6.2019
PathSolutions TotalView - A Great Product
Kommentare: Overall, PathSolutions TotalView has been a game-changer for retrieving network diagnostic information for our infrastructure. The ease of use and versatility of the application allows for quickly retrieving network diagnostic information as well as a consolidated location to view a variety of our connected devices.
Vorteile: TotalView is a strong, simplistic network management tool that allows for quick and concise network diagnostics. The per-interface historical data is extremely useful and allows for retroactive management. Additionally, the ability to monitor VoIP traffic and calls has proven to have been beneficial to my organization.
Nachteile: I currently do not have any cons with the software. The level of support has been phenomenal.
Bewertet am 17.11.2017
Very bad experience.
Nachteile: I tried numerous times to get this software working and it just never worked. I needed the software to go onsite for network evals and it was a waste of monies.The software never worked and the customer support just wasn't there. I paid for the software and it never worked at all.
Antwort des Softwareanbieters
von PathSolutions an 20.6.2019
We're sorry you felt you had a poor experience. You may have our software confused with another vendor's solution, as we handhold our customers through deployment to ensure success. Unlike others, we provide people with direct telephone (no phone trees) and email access to our support engineers. If you have SNMP community strings set up on your network equipment, a deployment and auto-configuration is quick and easy (typically under 12 minutes). If you had problems configuring SNMP and contacted us, we could have helped walk you through this.
Bewertet am 9.4.2019
Replace your other expensive monitoring tools with TotalView
Kommentare: These guys are awesome! If we call or email them with a couple questions, they will block out time to review everything we need. They keep adding new features that are immediately beneficial at no extra cost. They are truly most concerned about providing absolute value and service. They are engineers who want to help engineers. I can't say enough great things about PathSolutions!
Vorteile: The product team, support, and sales folks are all very awesome. They care about putting out a high value tool that doesn't break the budget. There are so many features to this product and more being added. They take direct feedback from customers and use that feedback to develop new features they are included in future versions of the software for no additional cost to existing customers!
Nachteile: The network diagram tool requires a bit of manual effort if your network address scheme is not exactly straight-forward but is still useful for quick view of trouble links.