Sitejabber Erfahrungen

A Website That Saved Me From Scams

Kommentare: I've earned many times on different online opportunities because of their reviews. I can determine whether they are scam or not. Sitejabber for me is phenomenal.

Vorteile:

I am using Sitejabber as a review website to see different online opportunities that will not fool me. For many years I've been using this and they have very accurate in reviews. In the past, I have been scammed many times because I don't know this yet. They have high standards in reviews which is very helpful in finding the legitimate and scam online opportunities. Whenever I search for an online opportunities, I always go to this website and check their reviews. This website is a gold for me.

Nachteile:

There is nothing I don't like about this website because it saved me from different online scams lurking across the internet.

Excellent value, and the best response rate I've seen.

Kommentare: From implementation, to everyday use, we have had excellent experiences with Sitejabber, it's services, results, and employees.

Vorteile:

Our driving factor for switching to Sitejabber after using three other review services for years, was simply that it proved to be an effective all-in-one solution that drove better results that the other three services combined. It was the most expensive of the four, however, since it allowed us to save by rolling everything into one platform, this was an obvious choice.

Nachteile:

The on-site badging could be more useful if it was smaller, and on a transparent background.

The WORST tech company I have had the displeasure of dealing with.

Kommentare: Anyone that is considering paying for or using Sitejabber's services—I would heed caution and consider other review platforms. Be careful of unethical business practices, lock-in contracts and blackmail to continue using their services. Probably one of the worst experience I have ever had with a tech company as a small business owner. We spent thousands of dollars to use their services to collect reviews through their platform from mid 2021 to mid 2024. After deciding to discontinue using their services—almost 2-3k of our 5 star reviews were removed from our profile, and we were left with an extremely poor business rating due to their broken rating system. We requested Sitejabber to remove our listing from their site, fix our listing or refund us the money that we spent to use their services. They took no accountability, refused to remove our listing and then said the only solution to fix the issue is to continue paying full price for their services with a 1 year lock in contract? Now we are left with no other option, and unfortunately forced into continue paying for the services.

Vorteile:

That it had a great process for collecting and soliciting reviews.

Nachteile:

Their lock-in contracts, unethical business decisions, lack of support / accountability for their clients and

Pretty good reviewing platform

Kommentare: If you want a reviewing system that is reliable and amazing at preventing fake stuff, go with them.

Vorteile:

Hi like how serious they take reviews. They have standards and verification like requiring actual proof before letting someone post a review. They have a system that really puts pressure on anyone who tries to do fake reviews. I really love that about them, they take fake reviews seriously.

Nachteile:

It just doesn't seem too mainstream or used as much as Yotpo or TrustPilot. They sadly seem to be a rarely used reviewing platform so they aint suggested.

Great tool!

Kommentare: I've been using Sitejabber to gather reviews for my small business for a year now and I'm very happy with it.

Vorteile:

Once it's set up, it runs itself. There's very little work to do after you've installed their features.

Nachteile:

Setup was somewhat difficult for me as I don't have a lot of experience with coding. However, I had help from Sitejabber every step of the way. It was intimidating at first but actually ended up being a very simple process.

Sitejabber: Online Reputation Done Right

Kommentare: Sitejabber lets me know how well a website's rate is before transacting with them. It is easy to use and has powerful search features to enable me to narrow down my selection.

Vorteile:

- Easy review management- Reputation management tools organized and within access.- Easy to use and interact with.- Powerfully detailed dashboard.

Nachteile:

The negative feedback section can be improved.

Sitejabber is great for reviewing sites, an especially social media sites.

Vorteile:

Sitejabber is one of the few sites where you can do an honest review of a social media site free of the big tech collusion that tries to suppress public awareness of concrete examples of its censorship on social media sites. Sitejabber is also great for reviewing other sites as well, as for example those of businesses that engage in bad business practices. Sitejabber also allows you to post updates to reviews you've made, which is a very good feature.

Nachteile:

I've had no problems using the Sitejabber website.

Great review site

Kommentare: in general good reliable service that is there for long time

Vorteile:

We are usign their free plan but this plan still provides you good options on how to deal with negative reviews

Nachteile:

their fake review monitor doesn't always work

Great functionality

Kommentare: Sitejabber makes it easy to automate customer review requests and displaying reviews for incoming customers.

Vorteile:

Easy to use and automate. It’s basically a “set it and forget it” type of app.

Nachteile:

Personalizing functionality is behind a paywall but that’s less of a con and more of me being cheap.

Good website for customers

Vorteile:

- Very easy process to upload reviews to the website - Nice user interface - Huge catalog of websites reviews

Nachteile:

- Sometimes reviews can be overtly negative and I find that my experience is way more positive than the reviews.

Sitejabber deletes years of genuine reviews when you do not pay.

Kommentare: Sitejabber scam: I collected over 150 legitimate reviews for 12 years. Sitejabber notices your success & pressures you to subscribe to their (totally unnecessary) "review collection tools" costing $1000's.When you decline the subscription, the Sitejabber scam algo suddenly decides most of your reviews (which have been there for years) are not genuine and are deleted. They don't even notify or inform you.Proof with screenshots of communication with customers is rejected. However if you pay, you can create fake reviews, no problem.Don't waste your time.

Vorteile:

Nothing. I wasted years gathering genuine reviews

Nachteile:

Sitejabber deletes years of genuine reviews when you do not sign up to pay for their subscription services - they will favour companies in your category who are paying to ensure you fall down the list. Sitejabber will ignore the evidence you provide to prove your reviews are from genuine customers, if you do not pay their subscription

Sitejabber . More productive than not. Allows the people the opportunity to be heard.

Kommentare: I have enjoyed using sitejabber to read the reviews and write reviews for other companies.

Vorteile:

There are more pros than cons to this software. I like that people can select certain companies to review and that companies are allowed to respond objectively.

Nachteile:

There really wasn't anything to like the least in regards to the software. It is helpful all around to the customer and the company

Not maintainable

Kommentare: I really appreciated the customer support, they were friendly and helpful. I think Sitejabber is a service a company should only pay for if they have no other choice and have a high-volume of new clients monthly that they can pull reviews from. Companies with few new clients every month will find themselves paying for a services without seeing a ROI.

Vorteile:

I like that Sitejabber allows you to bulk upload and send customized requests for reviews. I liked that you could moderate reviews and require that a reviewer provide proof that they've used your service.

Nachteile:

The biggest thing I did not like about Sitejabber is their rating model because your rating goes down not just for poor reviews, but also if you do not gain a review in the previous 30 day period. Also, once you've sent a request to one customer you cannot send them a request again in the future.

They are greedy

Vorteile:

Easy to use interface and has good SEO for searches.

Nachteile:

They do not allow you to ask your customers to write reviews on Sitejabber. If they see that the reviewer came from you, they will block it. If you want to unblock positive reviews from your customers, you must pay them for their expensive plan...

Great tool!

Kommentare: Great experience!

Vorteile:

We like:Ease of use Features we needAbility to connect with clients

Nachteile:

Nothing comes to mind Sitejabber ticks all the boxes

Sitejabber Review

Vorteile:

Easy to use and fairly easy to setup.

Nachteile:

It is extremely expensive to upgrade to the pro version - The exchange rate from the ZAR to the Dollar makes it unaffordable for a small business to upgrade. Maybe you can consider special pricing for countries with poor exchange rates.

Reliable Source for Consumer Feedback

Vorteile:

I have used Sitejabber for checking reviews on various companies before making purchases. I find the platform user-friendly and the vast database of reviews helpful in making informed decisions. Overall, I highly recommend it as a reliable source of consumer feedback.

Nachteile:

While I generally have a positive experience with Sitejabber, one potential drawback is that not all reviews on the platform are verified. Some businesses have been known to post fake positive reviews, while others have been accused of suppressing negative reviews. As a result, it's important to take some of the reviews with a grain of salt and to look at multiple sources before making a purchasing decision.

honest and reliable

Kommentare: The site has reliable and honest reviews. Varying views and opinions are insightful.

Vorteile:

It is easy to use. The views expressed are reliable and honest.They are helpful in making purchase decisions.

Nachteile:

Nothing is unlikeable about the software.

Love it.

Kommentare: Having positive reviews about your customers experience definitely has driven our sales up. Giving potential customers that peace of mind.

Vorteile:

Easy to use. Easy to install. Easy to customize.

Nachteile:

To remove any negative feedback you will have to pay.

Sitejabber really improves my retail website

Vorteile:

It has to be said that price is king. As a small sole trader operation I couldn't afford to use the big review schemes, the price is out of my range. Sitejabber has allowed me to have positive recommendations added to my website without me having to risk cost at the start up stage

Nachteile:

It is unfortunate that the other add ons cost what they do when I only need them rarely. Maybe one time use cost would help

Great website for showing the success of your company

Kommentare: I am very satisfied with Sitejabber. It is the main way that we show to users our satisfied customers.

Vorteile:

Easy to receive reviews for your business.

Nachteile:

Nothing. I believe that the FREE version includes almost everything a business needs.

Perfect tool!

Kommentare: I will definitely always recommend this to my fellow business owners!

Vorteile:

Sitejabber is the perfect tool for my business! The app is so easy to use and I’ve never had any issues!

Nachteile:

I love it all! There really is nothing I can complain about!

Identify and fix problems with your company with ease

Kommentare: Before Sitejabber our customers would leave their reviews and we wouldn't be able to really address or personally reply to them unless they came directly to us. Now that we have this wonderful software we have access to customer issues and complaints and are able to individually respond to them accordingly which results in overall happier customers and a better experience for them.

Vorteile:

Sitejabber has allowed my company to identify and resolve issues that customers may have had in order to optimize our overall customer experiences and better our company as a whole.

Nachteile:

False reviewers that drop review scores.

Business Review

Vorteile:

The ease with which I was able to access and use

Nachteile:

Nothing so far, software is compatible

Sitejabber is number 1.

Vorteile:

Easy to use and easy to locate what you are looking for. There are thousands of reviews and if there is not a review for a product or service, I would usually provide my feedback after using that service. People need to know what they are using.

Nachteile:

No dislikes. I use this service to help me and others.