WorkTime Cloud Bewertungen

von NesterSoft

4 / 5 12 Bewertungen
WorkTime Cloud

It worked Great Until it Didnt. Lack of Customer Support Caused us to Cancel Service

Mit Google übersetzen Bewertet am 13.4.2019
Brad H.
Manager of IT
Bau, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Dont waste you money unless you are OK with weird errors in your data, and no response back to try and fix them.

Vorteile: We were able to Install to run silently on all users machines. Could have daily reports sent as csv files to feed into our analytics systems.

Nachteile: The Software did not provide its own update mechanism. We were having some weird errors that did not make sense about what devices it was showing a user login time on. When choosing users to not monitor, the system kept adding them back, so we still had to pay for a license for them, even though the system was not collecting monitoring data from them. Reaching out to tech support provided no response. Even the CEO of the company ended up responding saying that he would check into it. But then failed to ever respond. This went on for 3 months with me sending him multiple emails, but he never responded. we ended up letting our subscription lapse because we would not ever get tech support to get back to us.

Antwort des Softwareanbieters

von NesterSoft an 14.5.2019

Dear BRAD!

Thank you for your feedback!
It is very important to us.
We are sorry for any misunderstanding!
We will check our SPAM folder for your emails.
About monitored users: if you delete a user from the system it will not be monitored and you do not have to pay for them. Usually if the user keeps reappearing in the system it means the user logs in on the computers that are being monitored. All your questions will be investigated asap and we will get back to you!

Sincerely,
WorkTime Team
info@worktime.com

Great for constant monitoring!

Mit Google übersetzen Bewertet am 12.4.2019
Corey D.
Owner / President
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Have helped pick out and implement Work Time Cloud for a few different organizations now, some started with free trials and have bought in now, and others have started with paid options right away based on my recommendation. It's a nice, easy to use, easy to manage, and super fast to implement due to all being cloud based, no local servers needed!

Vorteile: Constant monitoring, very intuitive cloud based interface, LOTS of reports and customization as well. Gives you a peace of mind that you can check back in on anyone at anytime even after the fact to see what they were working on.

Nachteile: Setup and communication is a bit limited at first glance, my first install wasn't silent and I wasn't sure how to fix that, but after contacting support once they got me sorted out and I was able to get silent installs rolling.

Antwort des Softwareanbieters

von NesterSoft an 14.5.2019

Dear Corey!

Thank you for your feedback!
We are always happy to assist you.
We offer support over the phone, via email and via remote sessions so we can help you to setup WorkTime easily.

Sincerely,
WorkTime Team
info@worktime.com

Great product for a reasonable price

Mit Google übersetzen Bewertet am 22.4.2019
Dmitriy V.
IT Consultant
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Pricing model is great compared to a lot of other similar products.

Nachteile: Web interface is very lacking and could be updated.

Antwort des Softwareanbieters

von NesterSoft an 14.5.2019

Dear Dmitriy!

Thank you for your feedback!
We would really appreciate if you provide use with more detaild on what can be updated in the interface!

WorkTime Team
info@worktime.com

Excellent way to track of your work time

Mit Google übersetzen Bewertet am 20.4.2019
Todd H.
Design Professionals
Architektur & Planung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Helps to determine what software and projects usage between laptop and Desktop

Vorteile: Helps to determine how much to charge by the hour

Nachteile: Needs more options, I wish I can separate the to select individual part of work to add up hours

Antwort des Softwareanbieters

von NesterSoft an 14.5.2019

Dear Todd!

Thank you for your feedback!
It is very important to us.
If you provide us with more details on what is inconvenient we'd really appreciate and we will work on improving it!

Sincerely,
WorkTime Team
info@worktime.com

Best activity monitoring tool

Mit Google übersetzen Bewertet am 19.4.2019
Froilan E.
Managing Partner
Computer-Vernetzung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Great reporting and charts. Helps me to be proactive in managing my staff. And, they have free version up to 3 employees so you can try before getting the licensed version which includes over 70 reports.

Nachteile: So far, I have not seen anything that I don't like about this product.

Antwort des Softwareanbieters

von NesterSoft an 14.5.2019

Dear Froilan!

Thank you for your feedback!

Sincerely,
WorkTime Team
info@worktime.com

Detailed Analytics of What Your Employees are doing

Mit Google übersetzen Bewertet am 29.4.2019
Tony B.
Owner
Finanzdienstleistungen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have cut down on social media usage and video streaming usage from our employees and its a solid product.

Vorteile: The software is hidden within the employees computer and tracks all programs and webpages that the employees open. Its a solid situation.

Nachteile: Pricing can be a slight turn away especially as numbers increase. But its a solution will worth the money.

Antwort des Softwareanbieters

von NesterSoft an 14.5.2019

Dear Tony!

Thank you for your feedback!
About the pricing: we offer one of the best (if not the best) pricing on the monitoring software market. And we offer volume discounts!

WorkTime Team
info@worktime.com

Worktime Virus

Mit Google übersetzen Bewertet am 12.4.2019
Keeton S.
IT Director
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The only problem ive had to solve with WorkTIme was figuring out how to uninstall it off of an end user's machine while the computer is screaming and being slowly engulfed in flames. Thankfully, the client doesn't show up in the programs list! That would be too easy and convenient. Overall this software is a great way to punish any administration with the audacity to try to make sure their employees are being productive by actually destroying the very hardware the employers have sought to protect.

Vorteile: Ever since i was a little kid i wanted a laptop that could fly. Thanks to worktime, my cpu fan starts to spin so fast to compensate for the hardware requirements of a background app that the laptop ACTUALLY LIFTS OFF THE DESK like a drone!! Why waste thousands on a new drone when you can just install Worktime Cloud monitoring and turn your boring, functioning laptop into a spinning flying death trap!

Nachteile: It isn't free. Normally a minor nuisance, like stubbing your toe or running out of ice cream, is free. This nuisance comes with a monthly charge.

Antwort des Softwareanbieters

von NesterSoft an 16.4.2019

Keeton, sorry things aren't working as you'd expect them to.
Please, contact support@worktime.com to resolve all your issues.

One of the best software to track users monitor

Mit Google übersetzen Bewertet am 30.4.2019
Sachin N.
System Administrator
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: We are using WT last from 5 months, this software is very helpful to track the user's activity, and as compared to other monitor tools will get lots of reports in WT, every single click we can track.
now my every employee are on time without any idle time. so overall I can rate this software 5*

Nachteile: As of now, I am using this software there are no Cons

Antwort des Softwareanbieters

von NesterSoft an 14.5.2019

Dear Sachin!

Thank you for your feedback!

WorkTime Team
info@worktime.com

Great application. Trouble setting up.

Mit Google übersetzen Bewertet am 14.4.2019
Jack B.
IT manager
Rundfunkmedien, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
2 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This app has changed the way we look at KPI's and has increased productivity for both the Admin and IT teams. Sales have also seen some benifits however that was mostly staffing issues that WTC helped us pick up.

Vorteile: Feature packed. Could do everything I needed it to.

Nachteile: Configuring the application to work correctly on a terminal server was not easy. Out of the box it really had handling issues as far as resources went per user.

Antwort des Softwareanbieters

von NesterSoft an 14.5.2019

Dear Jack!

Thank you for your feedback!
It is very important to us.
If you provide us with more details on your concerns we'd gladly investigate and work on them!
In general WorkTime is designed to get installed very easy and fast and to work on large volumes of information and to use minimum of system resources.

Sincerely,
WorkTime Team
info@worktime.com

Poor support and unreliable data

Mit Google übersetzen Bewertet am 11.5.2019
IT Director
Versicherung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It was easy to setup and use with what looked like some great features.

Nachteile: We found a lot of the reporting to have incorrect timestamps and data. This prevented us from using the reports to provide data to managers. When speaking with support they want you to pay them money to fix their bugs. We have discontinued use.

Antwort des Softwareanbieters

von NesterSoft an 14.5.2019

Dear customer!

Our data and reports are field tested very successfully for years (20+). We are always openly communicate to our customers on any issues or questions and are always ready to help. And of course fixing issues is no charge. We are very sorry for any misunderstandings. Should you still have any questions we will gladly assist your representative.
WorkTime Team
info@worktime.com

Great tool

Mit Google übersetzen Bewertet am 19.4.2019
Scott C.
CIO
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall very positive. The software has helped identifying when a security breach happened to the minute and computer

Vorteile: The ease of setup combined with the detailed information/reports make this a valuable security tool for my company

Nachteile: Needs to support more versions of RDP software

Antwort des Softwareanbieters

von NesterSoft an 14.5.2019

Dear Scott!

Thank you for your feedback!
It is very important to us.
If you provide us with more details on what RDP version is not being supported we'd really appreciate! WorkTime is equipped to support all RDP versions. Please let us know more about your concern!

Sincerely,
WorkTime Team
info@worktime.com

Annoying at some point

Mit Google übersetzen Bewertet am 9.5.2019
BDE
Forschung, 201-500 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I liked the tool UI should be a little interesting. And the tool is not self-explanatory.

Vorteile: A unique concept which is user-friendly.

Nachteile: The tool is good but annoying sometimes when it starts showing up when I start my pc at home.

Antwort des Softwareanbieters

von NesterSoft an 14.5.2019

Dear customer!
Thank you for your feedback.
Showing up is optional. You can choose not to.

WorkTime Team
info@worktime.com