Hostify Erfahrungen

powerful PMS with swift customer service

Vorteile:

swift customer service, available 24/7 incl weekends. Reply rate is usually within an hour, which is phenomenal for a customer service in this industry! hostify itself has all necessary features to manage multiple properties across all essential OTAs and allows to integrate with most of the existing services in the industry (pricing tools, upsell services, etc). Realtime sync between calendars on different channels, no double bookings issues. You can meet them in person on trade shows and request features to be implemented. Using hostify since 2019.

Nachteile:

no app/no push notifications - current workaround by receiving emails to stay up to date about incoming bookings

Affordable and easy to use

Kommentare: As a medium size growing company, we found Hostify to be the best tool to automate all the operations, channel management, payments, etc.

Vorteile:

Many features included on the base product. Unlike other softwares we decided to use Hostify because the clear pricing and advanced features.

Nachteile:

Not that much about Hostify but sometimes was hard to get the actual channels support during the migration. For example Booking.com support was difficult to get but the Hostify team assisted through their internal channel.

In Betracht gezogene Alternativen: Hostaway, Guesty For Hosts, Hostfully Property Management Platform und 365villas

Warum Hostify gewählt wurde: Difficulty to use multi unit features and units assignment.

Zuvor genutzte Software: Beds24

Gründe für den Wechsel zu Hostify: Costs vs features

Great solution for my vacation rental

Kommentare: Great features and service.

Vorteile:

Hostify is really easy to use and has a lot of features. A bonus is that they are always improving and adding features

Nachteile:

Would be great to have a mobile application.

In Betracht gezogene Alternativen: Hostfully Property Management Platform

Gründe für den Wechsel zu Hostify: Price and support

Congrats

Vorteile:

The book form to book any property is the best form in Internet

Nachteile:

The API integration is the best form to integrate with Hostify

Great software - definitely reccomend!

Vorteile:

Exceptional support team - it's really 24/7 - very rare for the industry. The system is really easy to use, with great integrations. You can automate all the operations, channel management, payments, etc. And also great set of tools available for the price.

Nachteile:

Nothing to complain about. It met our expectations.

La felicidad ha llegado a mi vida , habia perdido la fe en encontrar un producto tan completo

Kommentare: No puede ser mas satisfactoria , he encontrado el software que necesito que cumple el 90% de mis expectativas y que ademas me permite plantear que necesito y tener un rapido feeback sobre la posiblidad de que se lleve a cabo. es sencillo de configurar , intuitivo , rapdio y agil y ademas tienes un gran equipo detras que esta disponible y encantado de ayudar.

Vorteile:

Aunque en principio no es algo que valoro, por que entiendo que un PMS debe cumplir con su cometido , el trato humano del equipo , el sentir que hay alguien detras para darte una respuesta rapida y que ademas descubres que te escuchan es impagable , realmente por encima del gran PMS que es Hostify el equipo humano que hay detras es aun mejor. El PMS es Super Flexible y Super adaptativo , si eres un gestor de viviendas turisticas y estas cansado de soluciones que prometen y no cumplen , te recomiendo hacer una demo y probar el software, de verdad yo alucine y a cada momento estoy mas contento por que tengo todo de forma sencilla. Gestion de tarifas y reservas Sencilla. Creacion e integracion de Website y plugin , Facil y comoda Alcuinante ¡¡¡¡¡ Importar los datos de tu anterior PMS, es posible ¡¡¡¡ y sencillo.

Nachteile:

No hay nada malo , igual pequeños detalles de usabilidad , como tener que hacer dos click cunado con uno bastaria , pero tu lo comunicas y ellos lo estudian y no te mienten, te dices si es posible o no.

Hostify has grown quickly and impressively

Vorteile:

Accounting module is impressive. Automation is so powerful.

Nachteile:

It does not have push notifications yet.

In Betracht gezogene Alternativen: Hostaway

Warum Hostify gewählt wurde: Accounting module

Zuvor genutzte Software: Guesty

Gründe für den Wechsel zu Hostify: SMS, Accounting module, price management

Great software

Kommentare: Before Hostify we were using a custom made CRM instead of a PMS, because of Hostify we were able to finally manage our properties more efficiently

Vorteile:

Being able to have different property owners for us was critical as well as being able to customize taxes and fees for each listing.

Nachteile:

We miss having more than one rate to display.

In Betracht gezogene Alternativen: Icnea und Bedloop

Great System to handle your properties Multiple properties

Kommentare: All ok i am using this software from last 1 year almost great and made our life easy to change rates stop sale or related issue

Vorteile:

Option of Rate Change in bulk via multicalander Option of make duplicate properties without waisting time to do the copy pasy Te and make property life

Nachteile:

Some price model and restrictions should be more advance.

Great Vacation Renting Software for multiple managing properties

Kommentare: You will need a few days time might a week/two to become a pro with the software but then everything is almost on autopilot :).

Vorteile:

The softer is very helpful and I highly recommended it if you are managing multiple properties and channels as Booking, Airbnb and others. defenses of your needs of course.

Nachteile:

Easy to be used. Can be used from web and mobile

The best PMS we've used - great functionalities, awesome CS!

Kommentare: Our experience with Hostify has been amazing from day 1 and we were among their first customers - usually new software solutions come with their fair share of bugs, but that was not the case.

Vorteile:

Hostify has all (maybe even more) of the core functionalities of its larger competitors, but it comes at a lower price and significantly better customer support. Apart from all the standard stuff like multicalendar, unified inbox, automations, etc., it also has a top notch Wordpress plugin, multiunit property handling and a Stripe integration with many useful features. Most of all, the live, friendly and FAST customer support is lightyears ahead of that of other PMS systems we've used in the past. Highly recommended!

Nachteile:

Not much to add here, we're very happy with the service overall. What we like the least are the colours, but that's not really a problem.

In Betracht gezogene Alternativen: Hostaway

Amazing channel manager software!!!

Kommentare: It does take a bit of time to get everything set up correctly, but it is a one time job. The sales team help you with basic set-up, and I would highly advise to take notes as each channel has specific niches

Vorteile:

Simply amazing, the channel manager met almost all our expectations and provided our work with so much automation. We are a small company managing 12 properties and Hostify gave us a centralised approach, this is the 3rd channel manager we have used, and are here to stay. We connected our properties to both airbnb and booking and all of the work is done from the hostify platform. We set up automated emails, payments, messaging system, price updates etc.

Nachteile:

There are points where the software shows small bugs (just like any), but nothing major. There is always the support team which replies pretty fast.

Outstanding technical support

Vorteile:

Very intuitive software with plenty of helpful features and automatons to save time. The technical support is really great!

Nachteile:

I like to connect to more platforms and channels.

In Betracht gezogene Alternativen: iGMS und Guesty

Review Hostify

Kommentare: Excelente. Como comente anteriormente es un software facil de utilizar, las funcionalidades son muy practicas y el soporte es excelente

Vorteile:

las diferentes funcionalidades, el soporte 24/7 asi como su atencion es muy profesional. El inbox unificado facilita la comunicacion con los clientes.

Nachteile:

Por ahora no he encontrado nada que no me guste de Hostify.

Awesome Product

Vorteile:

Easy to use, good technical support, good value compare to others on the market

Nachteile:

UI/UX still have more rooms to improve.

great results in a short time

Kommentare: this software has been a real discovery for my company.

Vorteile:

since we have started using this program our bookings have been "non-stop".

Nachteile:

We needed to connect to an application and they were able to contact them and carry out the integration very quickly.

Excelent software

Kommentare: Great experience. We recommend it 100%

Vorteile:

Everything we need integrated in one platform. It helped us to optimize most of our processes.

Nachteile:

It lacks of some functionalities for sending quotes to clients.

Happy Customer

Kommentare: Our response times to our guests have improved. Our revenue has improved through having more connections to different travel sites. We have saved time on managing house keeping tasks.

Vorteile:

Hostify is a very easy to use platform and the customer service desk is excellent. They're quick to respond and always willing to help. The transition to this PMS was easy and the support has been excellent.

Nachteile:

I would like a stronger integration with booking.com but this is down to booking.com really. The basics are there.

La herramienta todo en uno de gestion

Kommentare: Grstion sencilla y que ayuda a potenciar tu negocio de alquiler

Vorteile:

Muy buenas funcionalidades y automatizaciones para centralizar toda la gestion

Nachteile:

Por el momento cumple con todas mis expectativas

Makes your business profitable

Vorteile:

Thanks to Hostify VLCHost has increased its revenues a 15 % in the first two months. The listings are well-organized and connected directly with the main touristic channels that saves value time to your team. In addition, the Hostify support team always is ready to help. Amazing team.

Nachteile:

As an innovative software Hostify has to continue develop its invoicing or metrics feautures; however, Hostify is every day making terrific progress.

Great customer service

Vorteile:

Customer service and speed and dynamism of the multi-calendar

Nachteile:

occasional overbookings that require manual intervention

Really helpful tool

Vorteile:

The easiness of updating information on all used platforms from a single place

Nachteile:

I can't tell something that can be classified as a con

Great Property Management Program

Kommentare: it helps me to respond to hosts inquires in a timely manner, since formulas are already in place and information is stored

Vorteile:

The integration of the Air Bnb properties onto this program was easy. Once you understand where to find certain information it becomes user friendly. Joan, my account manager is always an email away. He always responds in a timely manner which is crucial to our business.

Nachteile:

the time difference makes the response time from customer service longer.

Amazing and usefull

Vorteile:

It is easy to use and productive, since i started to use it, sellings went up

Nachteile:

Not many things i didn't like, because the tecnical support is good

Good discovery of PMS/Channel

Vorteile:

All in one software of PMS, Channel, CRM, etc...

Nachteile:

Everything is fine. Sometimes it get stucked but very happy!