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Über Crew Control
Einfaches Programm zum Organisieren von Zeitplänen, zur Beseitigung von Papierroutenblättern und zum Sparen von Zeit bei der Abrechnung.
The Support is quite user-friendly giving insights on the new features. The integration with Service Titain allows effective CRM management.
I haven't found any challenges with this software.
Nutzerbewertungen filtern (76)
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Nutzerbewertungen filtern (76)
In Betracht gezogene Alternativen:
Crew Control is great for new businesses
Kommentare: We've been really happy with it overall. As we continue to grow I think we'll be looking for more features - really dialing in profitability, etc. - but for our size right now Crew Control meets our needs. I'm sure we'll move up to Aspire at some point.
Vorteile:
Features I want and a pricing plan that's small business friendly
Nachteile:
Biggest issue is that there was zero on-boarding when I signed up. Customer support was always friendly and willing to answer questions, but I really would've appreciated someone walking me through setup. I felt like I was left to figure it all out on my own.
Helps me be efficient and earn more money
Kommentare: Happy overall. I am much more efficient and have more fully scheduled and productive days. I have been able to take on more jobs and make more money with the help of crew control
Vorteile:
The way it texts customers and helps me to be efficient. Before crew control I would end up getting busy on the weekend and not setting up work for Monday now that it automatic every day is scheduled the way I want it to be.
Nachteile:
You can not physically see all the customers on a map and group them together for routing. I also wish it would do chemical reporting records.
Crew control is a life saver
Kommentare: My experience with crew control is wonderful it’s efficient and effective
Vorteile:
It helps me create and also adjust my schedules in real time
Nachteile:
I only wish I found crew control earlier
For me this is the best aap
Kommentare: For me this is the best application i have ever used
Vorteile:
This is one of the best app for influencers,brand ambassador, and creaters to build a relationship and campaign
Nachteile:
Easy to use with excellent support and the part is strong focus on building campaign
In Betracht gezogene Alternativen:
Kevin Schofields review
Kommentare: Very good, have recommended to multiple people already
Vorteile:
Easy to use, good customer service, has greatly streamlined our communication with our customers and our scheduling for our crew.
Nachteile:
Some messaging functions are only available with a template and dont allow you to do a custom message
In Betracht gezogene Alternativen:
Awesomeness
Kommentare:
I have been with Crew Control since the early stages of development.
I could not run my business with out it
Vorteile:
Crew Control is very simple and easy to use. You can get up and running in minutes compared to these other programs where you need a degree in computer science.
Nachteile:
There is nothing I dislike about Crew Control.
In Betracht gezogene Alternativen:
We Love Crew Control
Kommentare: It was a challenge to get our foremen on board to use it. Now, they wouldn't want it any other way. They have their schedule sent to them early in. the day and changes can be made on the fly. After the learning curve and the ongoing updates as made it so much better. Thanks you!!!!
Vorteile:
Keeping schedules organized and the ease of changing when the weather isn't cooperative on getting work done. The ease for customers for their deposits and payments. It definitely helps to keep cash flow going smoothly.
Nachteile:
There isn't much. I would say that it does not work in bad cell reception areas, which is expected.
Crew comtrol review
Kommentare: Overall experience is great i have no compliants at the moment once ive been using a little bit longer if i fimd any i will update it here at a later time
Vorteile:
I love that i can keep.track of crew and time management. I love the w asy to use navigation and user friemdly platform
Nachteile:
Just started using this platform inwill update later if i find that i have any issues later while using platform
Good all of these
Vorteile:
Drag-and-drop scheduling for quick adjustments. Real-time updates to keep crews informed. Mobile accessibility so teams can access schedules from anywhere.
Simplifies Scheduling and Crew Management
Kommentare: Crew Control has streamlined our workflow, reducing scheduling conflicts and improving communication between teams. It’s a great tool for managing field service operations with minimal hassle.
Vorteile:
Crew Control makes scheduling and dispatching incredibly easy with its intuitive drag-and-drop interface. The ability to track crews in real-time and optimize routes helps improve efficiency.
Nachteile:
Some advanced reporting features could be expanded, and mobile functionality could be more refined for on-the-go updates.
In Betracht gezogene Alternativen:
Ease of Use
Kommentare:
1. The software allows me to modify schedules to meet customer change requests or weather delays.
2. The ability for crews to see next day work from the current day dispatch text allows them to start on next day tasks if time allows.
3. Customer support is very responsive and professional
Vorteile:
The ability to Drag & Drop Jobs from different crews within a work week.
Nachteile:
Crew Control does not have a Monthly View Function
Antwort von ServiceTitan
vor 4 Jahren
Hi Louis, Thank you for your feedback! We're pleased to hear your finding Crew Control easy to use and enjoy the drag and drop functionality. Your comment on a monthly view function will be shared with the team. Stay tuned for future updates, feedback like yours is what improves our software.
Functional
Kommentare: Overall, I've had a good experience with this program. It's made my planning and scheduling of the work much, much easier and quicker than the old pen-and-paper method I used to use. I no longer have to keep all the houses and scheduling in my head and now have a nice calendar view for all of our jobs to be done.
Vorteile:
This service was exactly what I was looking for. I run a landscape maintenance company, and we provide weekly service to roughly 200 clients. This program allowed me to set up reoccurring job cards for each client, and allowed me to split the clients amongst my crews. I can easily see the progress of my crews throughout the day which is crucial for me. I also was looking for a program that would optimize the route for the day, to get my guys to the houses in the most efficient manner. I like the calendar view and the ability to easy move job cards between days or crews. I do a lot of shifting of schedules on the admin side, and it has all worked seamlessly for me. I no longer have to use excel to manage the schedule which has saved me a ton of time. I also like that the program allows my guys to leave notes and pictures on the job card for anything they see during their time at the house. I can then see these on the admin side and address them as needed.
Nachteile:
I would like things to be a bit more customizable. There are various functions I would like to be able to do specific to the way I manage things that aren't possible with the current program. I would like an offline mode to be incorporated into the program as well. With everything operating on a website, if the guys don't have service at a house, the time won't log and it will sit on the job card window until they get service.
Antwort von ServiceTitan
vor 11 Monaten
Benjamin, Thank you for sharing your experience with Crew Control! We're delighted to hear that our service has been exactly what you needed for your landscape maintenance company. It's fantastic to know that Crew Control has streamlined your scheduling process and allowed you to efficiently manage your crews and client appointments. We're thrilled that features like recurring job cards, crew progress tracking, and route optimization have been instrumental in enhancing your workflow. Your feedback regarding customization options and offline functionality is duly noted. We're continuously working on improving our platform, and your insights help us prioritize our development efforts. We're honored to have earned your trust and to be your preferred scheduling solution. If you ever have further suggestions or need assistance, please don't hesitate to reach out.
Crew Control ! Highly recommend.
Kommentare: It has been great! The updates and ongoing upgrades are helpful and the support when i have ever had an issue is A+
Vorteile:
The only software I use for scheduling, billing And routing and keeping track of time in the filed by crews.No more paper to turn in or keep asking for.
Nachteile:
A little costly depending on how many crews you have.
In Betracht gezogene Alternativen:
Dock Guys review for Crew Control
Kommentare: Highly positive and encouraging with the pace of new releases
Vorteile:
Ease of use matched with powerful features. Mobile speed is excellent
Nachteile:
Lack of sorting, mass editing of customers.
We love Crew Contol!
Kommentare: Its been great! I love being able to see my schedule visually and its been extremely user friendly and easy to learn!
Vorteile:
I enjoy the ability to be able to create and track our work schedule.
Nachteile:
I wish there was an app to download for the crew to log into daily.
Easy to use, nice features, overall great for mobile
Kommentare: It does what i need it to do and love it
Vorteile:
Being able to communicate with the customers using automated texting. Great way to be able to communicate quick and easy.
Nachteile:
Only con I see is that you cant fully customize the automated text. And the fact that scheduling jobs like snow removal thats on a very irregular schedule is challenging because you have to manually input each person every time.
Antwort von ServiceTitan
letztes Jahr
Thank you for the review, Austin. We are glad to hear that Aspire makes communication with customers quick and easy.
Angler Lawn & Landscape
Kommentare: All Great------[sensitive content hidden] have been great!
Vorteile:
easy to load new clients, easy to schedule,, easy to use in the field.
Nachteile:
Quote Section---does not flow easily.---Too many back n forths.Not easy to modify schedule on Phone
Antwort von ServiceTitan
vor 2 Jahren
Pat - thank you so much for the review and feedback. Much appreciated! We'll be sure to share your experience with the Quoting section with the product team and explore options. Please don't hesitate to reach out to us for further ideas or discussions! Thank you.
Crew Control is great!
Kommentare: Very good tool to keep everything organized and the ease of use makes it easy for everyone of us to use.
Vorteile:
I love the ease of making work orders, scheduling and using a system that eliminates receipts, and all other paperwork. It’s nice to be able to upload our quotes as well so the guys can see exactly what is quoted
Nachteile:
The only con, would be it’s a little bit trickier to navigate on a phone. I really like on an iPad or a computer.
Antwort von ServiceTitan
vor 3 Jahren
Chad, thank you for the positive review, comments and feedback. Really appreciate your sharing your experience using Crew Control on your phone vs iPad vs computer. Our team is always looking to improve the mobile experience. Happy to hear Crew Control has eased the operational side of business and makes information sharing easy. If you'd ever like to share specifics or other ideas, please let us know! Thanks.
Highly Recommend - Will make YOUR work life easier!
Kommentare: Wonderful thus far
Vorteile:
Crew Control provides an easy way for us to flawlessly schedule our service calls. Ease of function and the dispatch system has lead to better communication with our service techs. We can see where they are in real time and submitting reports after the call is 100 times better! Thank you!
Nachteile:
I would like to drill down on the information a little bit more. Invoicing and Billing.
Antwort von ServiceTitan
vor 2 Jahren
Cindy - Thank you so much for the great review and thrilled to see work life getting easier with Crew Control. We're always open to feedback and ideas, so if there are any specifics you can share about drilling into more details, don't hesitate to reach out. Thanks!
Crew Control
Kommentare: Customer service has been very good
Vorteile:
We like the ability to dispatch technicians and to capture timely photos back throughout the day
Nachteile:
Reports and search could be better for us to look back at completed work.
Antwort von ServiceTitan
vor 3 Jahren
Carl, thank you for the review and positive comments. Happy to see that you and the team are getting value from Crew Control. We are always open to feedback about the user experience and product ideas, so please let us know if you'd like to share details with us. Thank you, again!
Organized scheduling and less stress
Kommentare: Crew control has been great for us. The ability to plan ahead, prepare better for our jobs and be sure they all get done more efficiently was a big step in the right direction for us. Crew Control has even allowed us to accomplish more without hiring another manager. Crew Control has become our “whiteboard schedule” at the office, but now it is with us all the time. No need to take a picture of the whiteboard when leaving the office.
Vorteile:
The software is easy to use, goes with all of us everywhere we go so when we need to make changes, we can make them immediately. Because it is easy to provide details and send photos for each individual job, we have less confusion, quicker response to customer requests and less call backs. Implementing this into our daily routine was well received with little to no resistance by our crews. Let’s face it, crews typically don’t like change, but our crews have liked this change. No need to carry paper schedules and no lost revenues due to the electronic paper trail on everything we do!
Nachteile:
There isn’t anything I really don’t like. There is always little things that can make processes better, but the good thing is the owner is taking any feedback we have and working towards making it better than it is.
The Perfect Software
Kommentare: The overall time savings frees up myself and my staff to focus on other activities from sales to customer service. Plus savings on ink and paper products is incredible.
Vorteile:
This software offered us the ability to move from paper and whiteboard scheduling company wide saving us hours of tedious work and tons of paper and ink from printing out daily work schedules for 14 crews.
Nachteile:
Actually, we haven't come across very many issues with the software. Those that we did encounter were minor and quickly resolved.
Antwort von ServiceTitan
vor 4 Jahren
Hi Clarke, Thank you for your feedback! We're pleased to hear that Crew Control has enabled you to move from pen and paper, saving both time and money. We are flattered to be referred to as "The Perfect Software!"
scheduling
Kommentare:
this has made my communication with my crews much better.
with real time instructions and adjustments, it has made communications with employees much smoother and quicker.
Vorteile:
easy to use and love the constant updates
Nachteile:
i would like to see more color to differential services and products.
Perfect scheduling app
Kommentare: Great experience, developers are extremely responsive to any issues that may come up
Vorteile:
Very short learning curve with well designed layout
Nachteile:
The fact that it took me so long to find out about them. Wish I found them years ago
Great Software
Kommentare: I love crew control. Made my life so much easier. The rep has helped me a ton with this. Being able to speak to him directly has made life so much easier.
Vorteile:
I love how easy it is to navigate through.
Nachteile:
Wish the start and stop notified the customer that you started and completed the property.