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Über ThankView

ThankView konzentriert sich auf den Aufbau dauerhafter Beziehungen durch personalisierte Videos im Namen derer, die die Welt zu einem besseren Ort machen.

Erfahre mehr über ThankView

Vorteile:

The ease of using the platform, as well as the integrations with other technology makes ThankView one of my most used tools.

Nachteile:

The only thing that has proven difficult with this software sometimes is extracting campaign summary data, but I believe that is user error and I just need a bit more practice.

Bewertungen zu ThankView

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
4,9
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

9,7/ 10

ThankView hat eine Gesamtbewertung von 4,9 von 5 Sternen basierend auf 213 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (213)

Amanda
Amanda
Assistant Director in USA
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great tool!

5,0 vor 2 Jahren

Vorteile:

ThankView makes it super easy to communicate with constituents. For me, that's alumni, donors, and students. You can customize messages with whatever your goal is, and it is very easy to do that. People also love receiving ThankViews; we always get great feedback. It makes us stand out. The platform is very user friendly, even for those not technically included.

Nachteile:

We recently hit the maximum number of contacts uploaded. Thankfully, we will be able to upgrade, but in the meantime we had to delete some old contacts. If costs are an issue, that may be burdensome.

Nick
Senior Director of Advancement Operations in USA
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ThankView is a really great product for our College

5,0 letztes Jahr

Vorteile:

Our students and coaches love making videos to show their impact of donations made to their programs. We have great open rates and get exceptional feedback from our donors!

Nachteile:

Honestly, not much. It is easy to use and we get great feedback from our donors. The worst thing is the increasing costs of all of technology platforms and ThankView is also in that boat.

Almamy
Responsable Digital & Business Planning in Guinea
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

ThankView

5,0 vor 2 Jahren

Vorteile:

The only tool I use in my online business I recommend

Nachteile:

Customer service takes a long time to respond to needs

Tami
Marketing Team in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

This is the good stuff

5,0 letztes Jahr

Kommentare: So far so good! We have used it quite a few times in the few months we have had it.

Vorteile:

I like the ease of use. Very easy to figure out functionality, add contacts, create videos, etc.

Nachteile:

It is really expensive for a small non-profit. Definitely have to make lots of use of it to make up for the cost.

Celena
Donor Engagement Manager in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

ThankView is great for non-profit fundraising and donor engagement

5,0 letztes Jahr

Kommentare: I have been using ThankView for donor stewardship and recognition. It has been so easy to learn and use. I use this tool weekly as a way to thank new donors and at other times to keep donors informed about what we are doing.

Vorteile:

Ease of Use Options for design Reporting and Tools are very easy and helpful

Nachteile:

Nothing - I have found that ThankView is very easy to use and the support is great!

Kanisha
Assistant Director of Annual Giving in USA
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Features are amazing

5,0 letztes Jahr

Vorteile:

I love to see the features before and after emails are sent. I enjoy learning about individual campaigns and all campaigns. Thankview allows you to see everything about the contacts you sent an email to and it's great data.

Nachteile:

All videos are saved in Thankview once someone records it and that creates a large library. Also, it can be hard to search the library because videos aren't saved with a specific title.

Natasha
Associate Director of Donor Stewardship in USA
Hochschulbildung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

User-friendly, Fun, and Interactive Product

5,0 vor 2 Jahren

Vorteile:

ThankView is a user-friendly platform I employed to record student messages for our annual solicitations and send donor thank-you videos. It's s fun and personal way to thank donors and engage them with their scholarship recipients. ThankView has a selection of tutorials for each user group and their academy courses. Learning to create and personalize landing pages and record, upload, and edit videos is easy. And, if someone is stuck, there is a handy chat box to reach for help! I've been using ThankView for three years and loving it! Thank the ThankView team for their fun, interactive platform, and excellent customer service.

Nachteile:

It takes a while to send test videos during work hours. It could be due to many logging in at the same time.

Olivia
Digital Marketing Specialist in USA
Bildungsmanagement, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Thoughtful engagment

5,0 letztes Jahr

Kommentare: Great! Our audience loves it and it's very easy to use.

Vorteile:

It's a thoughtful way to connect with donors without having the standard email sent out. Donors love to receive videos of students that were impacted by their support and their success.

Nachteile:

Not much! If I have issues, their customer support team is on it,.

Lila
Development Director in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ThankView is a unique & effective stewardship tool.

5,0 vor 2 Jahren

Vorteile:

User-friendly tools to make basic edits to video. Tools for requesting videos from recorders is amazing -- includes panel for them to see script you've written while they record. Built it into standardized stewardship practices for groups like first-time donors and event-acquired donors, and it's been very successful to put a face to the name and deepen new relationships prior to an in-person visit.

Nachteile:

The gif feature needs to be improved so that you can pick from more than just the first few seconds of the video. The auto-captioning feature is very glitchy.

Darren
Development Director in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ThankView is affordable and easy to use!

4,0 letztes Jahr

Kommentare: ThankView has made a positive impact on our donor cultivation efforts!

Vorteile:

ThankView's features and step-by-step processes to create and send a campaign make it easy to send thoughtful messages to donors and advocates.

Nachteile:

I wish I had more accessibility for updating my envelope background at no additional charges or fees.

Sheila
Stewardship Coordinator in USA
Hochschulbildung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An invalueable tool for stewardship and engagement

5,0 vor 2 Jahren

Vorteile:

Video to masses of people all at once. The ability to customize messages with merge fields. Ability to put a face to the name of scholarship recipients to their donors really connects alums to campus and helps donors feel great about the impact they are having on their individual students. Our best campaign is our ongoing happy birthday message that is sent out daily on alums actualy birthdays. This is better than sending messages in the month of their birthdays, the actual day. we have great open rates on this extremely personalized message.

Nachteile:

We have yet to connect Raiser's Edge and Thankview in an easy to upload manner. We have to modify our excel spreadsheets to fit the system for ease of use. I am hopeful once we try using RE NXT that it will become even easier. I would like the ability to text people because emails often go unread or unwatched. I think texting videos to peoples phone AND emailing them would significantly increase open rates. Would like to have more merge field options as permanent.

Ryan
Director of Admissions in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to use

5,0 letztes Jahr

Kommentare: Easy to use and the personalization is great.

Vorteile:

ThankView is easy to use and perfect for personalizing all your emails to your prospective clients.

Nachteile:

I like everything about ThankView! I enjoy looking at the outcomes of my emails.

Shaq
Associate Director of Development in USA
Non-Profit-Organisation Management, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ThankView is awesome!!!

5,0 vor 2 Jahren

Kommentare: My experience with ThankView has been excellent! We just renewed our account for another year!

Vorteile:

I liked how used-friendly the program is. It allows me to be creative and send thoughtful touch points to our major donors. They like receiving the video messages — it’s nice to receive a custom video in your inbox among all of the other junk mail we receive on a daily basis.

Nachteile:

I wish we had unlimited characters in the email cover letter.

Jenna
Associate Director of Annual Giving in USA
Hochschulbildung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

W <3 ThankView

5,0 vor 2 Jahren

Vorteile:

The ability to connect our donors with students that are benefitting from the donations

Nachteile:

Nothing! It meets all of our business needs

Paul
Senior Director of Alumni Engagement in USA
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

it's great!

5,0 vor 2 Jahren

Kommentare: just great!

Vorteile:

it's ease of use and overall just easy to navigate and use

Nachteile:

haven't found it yet :) i hope it's ease of use keeps it up

Mike
Asst. Dir. Donor Relations in USA
Hochschulbildung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ThankView elevated our entire donor relations program

5,0 vor 2 Jahren

Vorteile:

ThankView allows for very easy collection of high-impact video content to send to our donors.

Nachteile:

The only thing I'd like to be able to do is bulk delete/archive contacts and videos.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ThankView is an excellent stewardship tool for higher education.

5,0 vor 2 Jahren

Kommentare: Overall, this is a great tool that has a great response rate from donors, to faculty-staff, and beyond.

Vorteile:

I love that this platform allows us to easily create customizable messages for our donors.

Nachteile:

It can be difficult to add new recipients to a current campaign since you have to click through the whole process again, but after a few times, you get used to it.

Jane
Senior Associate Director of Development in USA
Fundraising, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Feedback and Rating about ThankView - Video Email Platform

5,0 vor 3 Jahren

Kommentare: I absolutely love ThankView! I can't say enough about how amazing our emails/videos have turned out and how easy the platform is to use. Our constituents have told us how much they enjoyed getting these emails.

Vorteile:

What I like most about this software is that: 1) It is very easy to use. 2) The video emails are clean, professional, and fun (depending on your video and photos) 3) It allows me to send out a large batch of emails quickly and efficiently. 4) It allows me to record/request videos for the platform or other purposes very easily. 5) How their support team are responsive and knowledgeable with any questions or problems I may have.

Nachteile:

What I like least about this software are: 1) How I am able to (or not) organize the video library and campaigns. 2) How I can restrict other administrators from altering my videos/campaigns. I wish as a "creator" I can give access as requested. (Again, this comes from me being particular and OCD ;P)

Julia
Director of Annual Giving in USA
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use and impactful video tool

5,0 vor 2 Jahren

Kommentare: We wanted to increase the amount of personalized stewardship that our team sends without increasing the number of staff. ThankView has allowed us to use video at scale, sending personalized touches to many people with a small investment of time.

Vorteile:

ThankView is simple to use - the website walks you through the steps to creating a successful video landing page and makes it difficult to mess up. I love the ability to create custom landing pages with different imagery depending on the focus of the video. I also appreciate how easy it is to use a single video to send personalized communication to many people. Even if we don't say an individual's name in the video itself, the ability to include their name in the email and on the landing page makes it feel truly personalized. I also love that we can have users record videos directly in the ThankView system, which makes it easy to add them to landing pages.

Nachteile:

I find the system very intuitive on the whole. I did experience a small learning curve in understanding where within the system I can create branded landing pages and envelopes outside of creating them within a campaign, but that was easy to overcome.

Carrie
FVP, Commercial Sales Manager and Marketing Officer in USA
Bankwesen, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Expanding Thankview's market

5,0 vor 3 Jahren

Kommentare: We are building relationships and celebrating life events with our customers and prospects with customized videos. Our team adoption has been a little slow but a few power users are really seeing the benefits of sending videos and being efficient with their time.

Vorteile:

Our team liked how easy it was for our sales representatives to send relationship building videos to their customers or prospects. The impact we have received from recipients has been outstanding. They are impressed with our technical know-how. Little do they know how easy it is to do.

Nachteile:

Holiday theme templates seem to be a little "unprofessional" feeling for business-to-business communications. Library organization is a little cumbersome.

Shannon
Assistant Director of Donor Engagement in USA
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Loyola University Maryland: ThankView and Odder Review

5,0 vor 4 Jahren

Kommentare: Annual Giving is starting to use TV more, with solicitations - which is great. The feedback I receive from donors receiving their acknowledgment is positive - they like the videos from the students, the 'green' factor. We used TV to send ALL of the scholarship student videos to their donors this year - we only used mailed thank you letters for any donor with no email. This was our shining moment really! the donors loved it, I heard from some of our biggest supporters. WE then used Odder for the Impact Report, and honestly, separating the two like that, sending the videos a few weeks before in TV, then telling them to be on the look out for their impact report in odder really allowed our donors to be on the 'watch', I feel that's why we had super open rates. Plus, the Odder impact report campaign featured a video from the Senior VP, and it was all gratitude - this along with excellent digital reports - resulted in a $150,000 gift within 45 minutes of deployment with the donor calling the VP to tell him her thoughts - and then more gifts came in, with the donors directly telling the VP it was because of the Odder impact report. The VP called us and was astonished! He couldn't believe reporting (with NO ask involved), resulted in fundraising. I believe we are at approx $200,000 now. Not too shabby!

Vorteile:

Easy learning curve, layout is user-friendly, we purchased this coincidentally - at the beginning of the pandemic. It allowed me to turn my stewardship tasks on a dime and meet the moment so I could send all gift acknowledgments digitally, instead of in the mail. I think the integration with NXT will prove to be an asset. We are connected, and working out the kinks.

Nachteile:

Would love updated music and intro options (the template that pops out of the envelope - I am using Canva now as I've grown tired of the ones in TV) - just saying. Not many in this category tbh - the NXT workflows won't work for us right now, as there are still some determining factors playing a role in how to use this integration (ie: I've been emailing with TV to ask my questions, and they have been helpful, but things like the movement of the gift into a workflow does not change the 'acknowledged' field and I'd like that as a toggle option, also, I need the fund designation to be a field, and can't) But I do like the tracking metrics portion of this integration and think it will be great for the gift officers to see this up to date info. Odder: we used this for first time, lots of back and for with our MarComm to make the template we used accessible, but that's not really your problem, it's a sign of the times.

Heidi
Assistant Director of Loyalty Giving in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ThankView is great!

5,0 vor 2 Jahren

Kommentare: Overall, the experience has been awesome! Our customer reps are always great and friendly, helping us navigate what's worked well over the quarter and what areas we can focus more on to get the most out of the platform. I love that they're constantly acquiring new resources and always seeing what more they can do and offer for the user.

Vorteile:

I love the ease of sending videos to our audience. The platform is super easy to use and love that we can brand our messaging to look and feel like it's coming from the SDSU Foundation. I have also appreciated the ability to send out videos via text, creating more opportunities to connect with donors.

Nachteile:

This isn't something I don't necessarily not like, but one area that could be improved if offering a vertical template for importing videos on the platform. With social media favoring vertical videos, I feel like it would create a better user experience plus our students who create the videos are more familiar with

Carol
Director of Planned Giving in USA
Non-Profit-Organisation Management, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Deepening Engagement with Donors Thankview Is a critical partner

5,0 vor 3 Jahren

Kommentare: The business problems that we are solving especially since we are a very small team on the developmnent staff is the ability to scale, schedule, time, and peraonalize our outreach with donors so they feel connected to the mission and know that their input and engagement is critical and valuable.

Vorteile:

What is most impactful is the real time feedback on the donors engagement with the email/test and video. Our [SENSITIVE CONTENT] finds this critical in his next steps to deepen the relationships with the donors. The personalization of each message to the specific donor with the personalized impact they have made is also critical. Having the donors story through the many campaigns we engage them in makes a difference. It helps us know what and how and when to engage with them next.

Nachteile:

We are moving from NXT Raisers Edge to Sales Force. It is not clear how this integration will work. Looking forward to a seamless integration.

Jacob
Philanthropy engagement ambassador in USA
Philanthropie, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Jacob’s Review

5,0 vor 2 Jahren

Kommentare: Always great

Vorteile:

Easy to learn and use. I learned everything I needed to the first day.

Nachteile:

Nothing really. I’ve never ran into an issue that I thought needed to be fixed or could be fixed

Alexa
Annual Giving and Alumni Relations Coordinator in USA
Fundraising, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ThankView does it all!

5,0 vor 3 Jahren

Kommentare: Stewardship has improved immensely since we began using ThankView. Our donors have a much more direct way of viewing campus, especially those who don't get back often.

Vorteile:

What I love most about this software is the customization available. Each campaign is unique and distinct, and the process is so personalized for your company. The user friendly aspect of this software is AMAZING. It couldn't be easier to facilitate any video campaign you heart desires.

Nachteile:

I feel as though the video editing process could be improved. It is lacking in flexibility.