SwipeGuide Erfahrungen

One must have tool for your digitalization journey

Kommentare: What you will have here is probalble the most user-friendly digitalization tool or soulution for not only instructionsand guides but almost all elements in operation and even beyond operations. Simple yet powerful, quick and easily learned, easily transfer of knowledge. Personally, this should have been introduced waaay earlier for most of the organizations if not all in reaping the benefit of Swipeguide.

Vorteile:

Quick and easy ROI (Return of Investment), SImplicity yet effective, Scalable and Listens to the users for improved functionality.

Nachteile:

A little slow on the support or inquiry requested, need to frequently follow up.

Silver bullet: Solving many issues with one solution

Kommentare: Very positive, so far: the chat box created to exchange tips and problems with a specialist has been very helpful to solve our biggest struggles. Meanwhile, we have been putting effort into sharing improvement ideas as a sort of teamwork with that very same customer support - on our case, with Ingrid.

Vorteile:

Incorporation of many aspects people wanted to see solved. In fact, there had been a few ideas presented, from different players, to act on those very same problems. This software seems to have gathered all the best ideas and applied its principles in order to answer everyone's expectations.

Nachteile:

There are callenges to be overcome, obviously. I think it is yet to soon to focus on some smaller details we came up with, around here: especially because customer support have been keen on answering our claims.

SwipeGuide

Vorteile:

Easy to use, a nice layout, great customer support

Nachteile:

Only one picture per step would be nice to have more to be able to show more one what needs to be done, Getting a good quality picture in there sometimes is hard.

Use of swipeguide

Kommentare: We are implementing work instructions that are now in excell. The biggest advantage is that we have all the instructions in one place and not all over the computers.

Vorteile:

It is very easy to use. Every operator can work with it, even the older operators are positive about the program. Very clear steps to follow and the possibility to add extra information are handy.

Nachteile:

It's very hard to adjust the pictures in every step. Sometimes the pictures aren't visible because they are too large. Maybe it's possible to add an extra feature to zoom in and out on the picture when making a step.

Less is More

Kommentare: For the users is it very easy to implement and use this.

Vorteile:

Its very simple to use. Drag and drop the pictures, put some text for additional instructions and you're ready.

Nachteile:

It would be niceif we can more organised the many instructions in more layers wich you can devine by ourselves.

Excellent software that helps us make a step in training employees

Vorteile:

Easy and intuitive to use, for both creator and user of instructions. Nice visuals. Expertise of SwipeGuide on how to make good instructions has helped us improve our instructions.

Nachteile:

Editing of Pictures/creation of GIF's partly Needs to be done before uploading. Ability to share and translate instructions.

SwipeGuide

Kommentare: SwipeGuide has been an unprecedented nice system to make sure that instructions are available and accessible to every and each one in the organization.

Vorteile:

Creating instruction is simple and it gives tips to do it.

Nachteile:

When reading the instruction on phone, the system asks to give the feedback but the feature is not working

Bringing simplicity into content creation

Vorteile:

Fast to learn tool that requires no previous skills on content creation. Good feedback & analytics in-built for collecting user insights.

Nachteile:

A bit too complex campaign setup for otherwise such straight forward solution

Great UX for both user and creator

Kommentare: We've reduced time on customer support

Vorteile:

Great UX for both user and creator Very intuitive Great tools to help improve instructions

Nachteile:

It would be great if it would also offer decision tree functionality so that you can make one instruction that involves the different options that users could choose.

From "Stone Age" to 21st Century

Kommentare: We use SwipeGuide to keep operation work instructions for manufacturing stations. We also use it to store reference quality criteria.

Vorteile:

Document control! Easy to create. Easy to edit. Feedback. QR code generating. Quick response by customer support. Helpful Skype meetings and training. Seen as a positive when presenting to potential customers. Brings manufacturing instruction "out of the stone age" and "into the 21st century"

Nachteile:

No notification generated when feedback is received. Edit history comments are not descriptive to what exactly was changed.

Visual guides

Kommentare: Visual guides that are easy to design, fast to deploy and can be viewed on any device. Usage stats and users feedback help improve.

Vorteile:

Very easy to use, intuitive, great user experience.

Nachteile:

Possibility to guide users based on selected options through different possible scenarios not yet possible.

Alken-Maes

Vorteile:

Very easy to make a set of instructions. Very easy to use.

Nachteile:

at the moment no real cons, it is really helping.