Channable Erfahrungen

"Great tool, great support"

Kommentare: I have discovered and used channable for multiple clients during my job as an SEA specialist at a marketing agency; the tool is also widely used in my current job at a retail company. I have always experienced the use of Channable as very easy, and as indicated earlier, I am very positive about the contact moments with support.

Vorteile: You have all the options you need to set up the perfect product feeds. Using the tool is very simple and intuitive. The support department is very helpful if anything is unclear.

Nachteile: Maybe I have overlooked a possibility myself, but otherwise it would be a welcome addition to be able to adjust rules in bulk. (for example: in all selected rules, replace the word "test.com" for "test.nl" or the "delivery" attribute for another attribute called "shipping_time".) In my case, this could save quite a bit of time. I would also find some more options for filtering in the overview of all feeds useful, because with more than 90 feeds you can easily lose the overview sometimes. But in this case too; maybe there are options that I myself have overlooked.

"Highly satisfied"

Vorteile: Former deceased client of Lengow we migrated to Chanable three months ago. Thanks to the support of the Chanable team we were able to quickly implement the solution and even create parent to child feeds on our different Amazon platforms. Since then we have been able to use the solution correctly and our sales have even increased. I recommend it!

Nachteile: Nothing to report the api provided the work requested.

"Perfect tool to automate your sales on market places and excellent support team"

Kommentare: We use Channable to connect with different market places in Europe. It's a tool with a very user friendly interface an also a an excellent customer support. When you face issues, errors or difficulties their support team will help you until everything is solved.

Vorteile: I'm not technical at all but even then it's no problem to learn working with Channable. Thanks to Channable our product information is always up to date on many different platforms and market places.

Nachteile: When you're new to Channable it looks like 'a lot'. But when you get to know the basics you will be over that feeling very soon :).

"Terrible Support - Impossible to implement"

Kommentare: Terrible support experience no accountability, ask for access to all tools and are not specific. Time goes by and the bills keep piling up but you cannot manage to get a proper implementation, we are trying for months and their WooCommerce to Amazon connector is simply not working. Escalated to people around the organisation and no movement. Prepare to not have support outside their office hours, nor on days (randomly) that they have 'trainings' you are not a priority in this organisation.

Vorteile: Interface is modern and works at an OK speed

Nachteile: Support of this software is the least reliable I have used

"Best feed management tool"

Vorteile: Channable is easy to use for beginners, but is also advanced enough for power users. Many times its plug and play: connect your shop, import products and connect to the service. We use Channable to manage different feeds for our clients and can tailor the feeds to their needs (for instance: exclude products, different pricing). Thanks to the API connection it is possible to get orders directly in your webshop.

Nachteile: For starting webshops with many products the pricing model can be a bit steep, but it is worth it, because it saves time.

"Using Channable as a SEA specialist"

Kommentare: As a SEA specialist I use Channable primarily to manage my Shopping feed en my feed that I use for campaign building. For this, Channable gives me the freedom I need. To add, remove, replace information.

Vorteile: Super-duper user friendly. I haven't tried yet; but I think I can teach a monkey to use Channable. In a PPC world where the use of feeds gets more and more important, it is of great value that there is a tool like Channable that enables me manage my feed, without having any programming skills. It allows me to give me a lot of freedom. And most importantly: I'm not stuck to boring source feeds, where my hands are tied. And, let's face it: to understand how a feed is build up takes quite some time to comprehend. The user friendly interface helps me to easily explain it to (junior) colleages.

Nachteile: I'm very happy about the feed-mangement part of Channable. And in that division, I think Channable is the best tool around. I am less excited about the other features. The text ads editor for instance. The basics here work fine. But when you want distinguish and really take a next step, the tool is too limited. And in that department there are quite some campaign building tools that are better.

"Happy customer over last 2 years"

Kommentare: Overall the experience with Channable has been great. We are pretty satisfied. We have never had an issue we could not solve. Support is great. And with Channable we can access new marketing channels quickly based on our feed.

Vorteile: Channable is easy to use. It has many useful features. And the integration was easy to set up.

Nachteile: For the "generating categories" step when setting up feeds, I wish there was an "exporting and importing"-option as well. Currently the auto category generation feature got us about half way through the set up. The rest is manual and we have to re-check if the auto generation was correct. If would be easier to work with if we could first auto generate as much as possible, then export to excel file, then make changes and even add new category lines, then bulk import everything.

"Saves me so much time"

Kommentare: This tool is very easy to work. Great customer service and it makes my clients grow through it's possibilities and connections.

Vorteile: Using Channable makes me create more effective campaigns and feeds, and therefore the ROI of my clients campaigns grows. Which in return makes them and us happy, since KPIs are met. It also creates a lot of opportunities like advertising on marketplaces and other platforms. Feeds can be created in an instant.

Nachteile: Order connections are not available for every CMS.

"Marthijns review"

Kommentare: Support is very well and almost no bugs.

Vorteile: Almost everything we would like to do with our feeds you can do with Channable. There are almost no limitations.

Nachteile: The pricing is getting to high if you do have many products.

"Amazing partner"

Vorteile: Always helpfull and if you can not find a way to make it work, their support does.

Nachteile: That my internet speed is so slow ;) haha so not their problem

"Perfect tool for feed management and Google/Bing ads creation based on feed"

Kommentare: We have tried many tools for both general feed management and building inventory management campaigns. But Channable is by far the best I have tried. They have all the features we need, it is intuitive to use and they have a reasonable pricing model that adapts to the size of your business and what you need.

Vorteile: Channable is very easy to use, but it still got all the features we need. A very intuitive setup for building template based inventory management campaigns for Google/Bing (based on your feed).

Nachteile: I have very few cons, and the few I once had have Channable fixed or built a solution for us. The only thing I still miss is the possibility to protect a feed export with username and password. But I think they are working on a solution for that as well.

"Great tool, easy to use and implement"

Kommentare: We use Channable mainly to prepare our product data in the right set up for our etailers/retailers and content providers. So, in Channable we have:
> direct feeds towards platforms as Google Shopping, Flixmedia, Icecat etc.
> specific sheets available for download (preferably XLSX) to transfer to etail/retail. In the second place, we use Channable to check our product data: we prepare a sheet so we can check all data for a specific product in a specific language.

Vorteile: 1. Intuitive way of working (very easy to start with)
2. Connector with inRiver
3. "Unlimited" amount of feeds to add

Nachteile: 1. Changing the labels of the (imported) attributes is not very practical: you need to adjust the labels per project.
2. I would like to download a feed directly as XLSX, instead of CSV.
3. I would like to see who has started/set up the feed; with multiple users on board it is nice to have contact with them about for examples changes.
4. I would like to have roles and rights within our account; now everyone sees (and could change) all projects/feeds but we use the account with different departments and brands (and it would be better to have some of the projects hidden for some).
5. Sometimes the inRiver connector is not steady (some attributes are not filled), then we need support from our partner Xsarus to have it fixed.
6. The rules are sometimes hard to set up and combine. Thanks to our partner, we could manage, but this tab in the system can cause a lot of irritation.

"Good feed management tool"

Kommentare: We use channable to split our "Master Feed" in individual feeds and also to import and convert external feeds to the format used by our backend.

Vorteile: 1. Easy to use
2. Fast
3. Reliable
4. Can handle huge feeds easily

Nachteile: 1. All changes go directly live when you hit save - there's no way to revert it, and no undo.
2. It would be great if there would be some versioning system in place so that one can always revert to a previous version of the feed config. (See Google Tag Manager for a great example of how it could be done)
3. There could be some more operators, like random number etc.
4. Import of JSON
5. Nesting of the feed goes only 2 elements deep, eg. Product->Features->Colour

"Channable is a great tool for enhancing your feed and continuous feed optimisations"

Kommentare: I am very happy with Channable, it allows me to enhance client's feeds and easily dissolve problems that would otherwise (without the tool) not be possible.

Vorteile: I really like the enormous amount of rules you can add to your projects, allowing us to make an 'ok' feed into a 'pretty good' feed. One of the things I use most is the rules part in which I create longer titles / description lines in which important columns are combined, adding rules for shipping price, adding custom_labels, filling in blanks with input from other columns, etcetera.

Nachteile: Sometimes it's difficult to combine multiple 'ifs' in a rule. Therefore, I would like to add multiple 'ifs' in just one rule, however sometimes this is not possible and then should be divided among multiple rules.

"Must-have tool for PPC marketeers!"

Kommentare: Channable enables us to do the work of +/- 10 FTEs with just the two of us. It's a great tool for feed management, automation and quality control!

Vorteile: Lots of filters, find & replaces, formulas, etc. available
Very easy to use
Works extremely fast compared to other tools
100+ feed formats for all kinds of online channels

Nachteile: It would be nice if an account manager or support would more frequently contact users
New features could be released a bit faster / more often

"Channable is top!"

Vorteile: It is very easy to use! The service of Channable is amazing.

Nachteile: There is nothing that I don't like, but de prices are a little bit higher than other feed management platforms.

"Best Feedmanagment Software in the market"

Kommentare: Channable is the solutions for a high quality feed. I use it to enrich feeds & API's and to run a zillion Google Ads ads, and the results is always a growth in revenue.

Vorteile: Channable is easy to set up and in use. You can use the software for a lot different feed & API based marketplaces and platforms. If something doenst work you just call with support and they will find a solution for all your (life) problems.

Nachteile: Not much! Maybe the pricing, there are a few great features but they can only be used if you have at least a Large Business plan.

"Awesome support"

Vorteile: Apart from being a wonderful product, I would like to highlight the absolute world class customer support. They are easy to contact and without exception find the solution within minutes. Highly knowledgeable, friendly and fast. This is really the best CS I have ever experienced.

Nachteile: They're not cheap, but worth it anyway...

"Easy to use"

Kommentare: Channable offers great customer service. In case of questions, they're easy to reach and most of the time have an instant solution.

Vorteile: It is easy to use and offers a lot of possibilities. Also connects with all platforms that we need and use.

Nachteile: So far, there are no things that I do not like or at least I can not come up with any of them right now.

"Excellent tool"

Kommentare: Channable helps us set up personalized feeds for a number of different channels from one master feed. This way we can get the right offers to the right people.

Vorteile: Great variety of channels to link your product feeds to. After the initial learning of the system it's easy to copy often used filters and values to different feeds. Many options to keep your feeds up to date with the right package.

Nachteile: Learning curve for setting up the system at the start.

"Great must-have for all smal to large e-commerce sites"

Vorteile: easy to use, within a day you got your entire world right at your fingertips. and more than once made huge revenue jumps within days.

Nachteile: Sometimes to do very specific things there is a lot of trickery involved, but that's to be honest the strength of this platform as well.

"Great support"

Kommentare: Very positive

Vorteile: Next to the product itself, the service is outstanding. The support team at Channable is great. No lead times, highly skilled people, supporting and friendly.

Nachteile: It takes a little time to get to know, all features.

"Channable in home&garden e-commerce"

Kommentare: I love the tool and easy contact with brilliant support team.

Vorteile: I love that the product is easy to use and integrate with our business.

Nachteile: It would be great to have the documentation with useful rules that you can copy / paste if needed.

"Best Product Feed Out There"

Kommentare: 11/10

Vorteile: Perfect for Google and Facebook Ads. Quality Support

Nachteile: N/A there was nothing I didn't like about this product

"Una servicio de soporte ENVIDIABLE"

Kommentare: Gracias a Channable vamos a poder tener un feed protegido por reglas. Esto hará tener el control de nuestro feed de forma fácil

Vorteile: La facilidad de la interfaz es algo muy de agradecer

Nachteile: Al principio la configuración de reglas es algo tediosa.