Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Über RallyUp

Erstelle ganz einfach professionelle Spendenaktionen, einschließlich Verlosungen, A-Thons, Veranstaltungen, Auktionen, Verkäufen, Gewinnspielen und mehr.

Erfahre mehr über RallyUp

Vorteile:

Online platform for fundraising. Ability to incorporate other participants to help with fund raising.

Nachteile:

As a non-profit, the increase may make it difficult to justify using them in the future.

Bewertungen zu RallyUp

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,6
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

8,9/10

RallyUp hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 52 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (52)

Meaghan
Meaghan
Communications and Administrative Director in USA
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simple and effective

5,0 vor 2 Jahren

Kommentare: As a nonprofit, we appreciate the options to allow ticket buyers chip in a bit extra to cover the cost of using RallyUp. We have yet to need to pay RallyUp directly!

Vorteile:

As a tiny nonprofit, we don't have the staff to implement a complicated silent auction or raffle. WE have used RallyUp for our annual raffle twice now, and find it easy-to-use and effective, for both back-end use and our ticket buyers. There are lots of ways to customize the raffle and getting paid was easy.

Nachteile:

Sometimes the back-end interface was a bit confusing. It wasn't obvious how the items you are editing are going to appear on the final screen, so there is a bit of back and forth to get everything just right.

Emma
Marketing & Development Coordinator in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Project Koru's review for RallyUp

5,0 vor 2 Jahren

Kommentare: I honestly couldn't say enough good things about this company! They are amazing people and so wonderful and helpful to work with. They actually came to us, because someone that works there used to volunteer at our fundraising event (Kiteboard 4 Cancer). They helped me set everything up, hopped on a meeting with me any time I had questions, they took our feedback seriously and changed some of the UX on the platform to make it easier for our users, they came to the event to help me run the raffle, they taught me how to use features I was confused about, and so much more. I have never felt as supported by a company as I have by RallyUp. If you're considering them for your event management, I would 1000x recommend - especially if you're looking for peer to peer fundraising functionality. That feature alone helped us to raise a ton more money, not to mention all the other awesome features.

Vorteile:

Easy to use as an admin and for our constituents Integration of many fundraising features in one place helped us to raise more money Fostered a healthy sense of competition between P2P fundraisers Access to tons of features and extreme customization without having to have any coding knowledge 24/7 customer support for admin + users

Nachteile:

UX could be confusing to an older audience at times, some things didn't feel completely intuitive High amount of options + customization = a bit of a learning curve for admins, could be overwhelming to some

Antwort von RallyUp.com

vor 2 Jahren

Hello Emma, Thank you for choosing the RallyUp platform! We are so happy to hear you had an amazing fundraising experience with us. We are constantly improving the product and think you will love the changes to the interface that are coming later this year. We hope this will make it easier to navigate in the future. We look forward to seeing your next campaign with RallyUp. Please don't' hesitate to reach out if you have any questions at all; our support is available 24x7. Mireilys Ramirez | Customer Happiness Manager, RallyUp.com

Carly
Administration Assistant in Australien
Automotive, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Zero Customer Support

3,0 vor 12 Monaten

Kommentare: After successfully running a few fundraisers they froze our current fundraiser with zero warning and zero explanation, I didn’t find out until users could not purchase tickets and I followed up RallyUp. Nobody is ever available on chat, they then show up in chat, say hello and disconnect immediately. After finally getting onto them via email they advised their legal team had flagged us, they claimed they sent us an email but this is false and after requesting that they re-send the email so we could send them all of our appropriate approvals to fundraise as requested it’s been crickets, no email, no response from customer service, they have now impacted our fundraising amount and deadline and made us look stupid to our donors and we now have to cancel the fundraiser, issue refunds and start over again - such an unnecessary headache just because they lack communication and customer service. This has hurt our charity and wasted a great deal of our time.

Vorteile:

We ran a few fundraisers with no issues, the auto-draw for raffles is a handy feature.

Nachteile:

Severe lack of communication and customer service.

Antwort von RallyUp.com

vor 12 Monaten

Thank you for sharing your experience. We see you've run several successful fundraisers with us in the past, and we're sorry to hear that you were frustrated with your last campaign. Although we see that we responded quickly to all your inquiries, it clearly didn't feel like that to you. We'd love to connect and make sure we square this away so that you can continue to do the great work your organization does. The reason your campaign was frozen is that we are required to enforce compliance with raffle laws and regulations, and your raffle was in violation. The good news is that this is easily resolved! We would love nothing more than to get together and help you set up a raffle or other fundraiser. (We can only dream about joining one of your rallies one day.) Please reach out at your earliest opportunity. Sincerely, The RallyUp Team

Karen
Vice President Financial Services in UK
Großhandel, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Create professional raffle campaigns and home page in hours -- easy to replicate and repeat!

5,0 vor 2 Jahren

Kommentare: I used the Chat feature 3 times during initial start-up. I was always provided with very timely and accurate responses. I was impressed.

Vorteile:

Creates very professional-looking and easy to use raffle and home pages. Extremely easy to "copy" previous campaign to start a new one (saves a lot of time). Our company just had a significant merger and changed logos / color schemes, so within 1 hour, I was able to update the home page and a campaign (copied from old one), so ease of use (once you get through the options) is VERY EASY!

Nachteile:

The "con" would be the fee structure, but I guess RallyUp has to make money. We chose to allow the "extra donation / extra tickets" for users, so that is how RallyUp makes money. I am not real happy about it, because I do think it is cheaper than the alternative of a flat rate. The same feature is used by GoFundMe, but I personally do not contribute extra (and maybe because they do not offer anything in return). I just think it degrades the raffle experience, but we have not found anything else, so we live with it.

Antwort von RallyUp.com

vor 2 Jahren

Hello Karen. Thank you for this amazing review! We understand your concern with the fee structure, we do offer two pricing plan options for you to choose from. As always, you can reach out to us at any time, and we can walk you through the best payment checkout options for your campaign. Thank you for being a valued member of the RallyUp community. Allison Winter | Customer Experience Manager, RallyUp,com

Regina
Founder and President in Malaysia
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best online donation platform for nonprofits and charities (especially smaller ones)

5,0 vor 5 Jahren

Kommentare: The customer and tech troubleshooting services are amazing - turnaround time is usually within 24 hours for small issues and within 1 week for bigger tech issues that need fixing. So if we are stuck etc, we never panic because we know RallyUp has our back and is there to answer questions and fix any issues! RallyUp is also always looking for ways to boost the fundraising efforts of small nonprofits and this in itself is unusual because in our experience, many donation processing providers would raise their platform fees, be unresponsive to smaller clients etc. Not RallyUp - they understand what small nonprofits need.

Vorteile:

The Pixel Project is a completely virtual and digital nonprofit so we've always raised funds online. Based on our decade of experience dealing with online donation processing providers (including Razoo/MightyCause and Indiegogo), we can say without reservation that RallyUp is the best one that we've worked with because: 1. They provide every format we could possibly need on 1 platform. And it's easy to set everything up too - it's all designed to be used intuitively. 2. It's super easy to set up your fundraiser. Once it's all set up, it automatically tracks how the fundraising is going and also auto-creates a downloadable database (in Excel) of donor details. 3. It works seamlessly with Stripe so that payments are processed on time and accurately.

Nachteile:

Unlike Indiegogo, there is no region-lock for listed treats/goodies/rewards in the crowdfunding format as yet which may cause minor issues for international nonprofits who need to restrict their treats/goodies/rewards to donors in a certain geographical region. However, we have made a request to RallyUp and they have listened to us and put it on their list of features to look into.

Nikki
Colour Fun Run Co-ordinator in Australien
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

RallyUp for a school colour fun run - crowdfunding

5,0 vor 2 Jahren

Kommentare: We are an Australian based primary school and by using RallyUp for our Colour Fun Run campaign. We have used other sites before but our profit margin using RallyUp greatly increased. They are amazing for non-profits. The site was very easy to manage, it was easy for users to navigate, the reports were excellent and the support was second to none

Vorteile:

This product was VERY easy to use. It was very easy to set up. The most telling part of how easy this was that we got NO QUESTIONS at all from users about how to set up or that they were stuck on any step. We loved being able to export reports. This is not really software based, but the SUPPORT was also brilliant. The FAQs are very clear and there are a lot of them to get any answers you need. If you could not find your answer, it was very easy to email and the responses were very prompt and efficient.

Nachteile:

I would like to see a report for registrations that were not completed. We had a drop down box for registrants to choose their class and this was an "optional" field and I would have loved to have made this "mandatory".

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The start to a great product

4,0 vor 5 Jahren

Kommentare: The overall experience was quick and positive. We learned a lot, we've only run the one campaign but we will likely run another online auction and potential other donation or sweepstakes types programs across the campus for various fundraising needs.

Vorteile:

I loved that this product was so easy from a UI and marketing perspective. I was able to extensively brand the experience to look as close to our website and other event marketing materials with little to no direction. The support team was responsive, even on the weekend, when we were in a rush to make a campaign live. It did what we needed it to do, quickly and with little lead time.

Nachteile:

From a bidder and donor perspective, it needs a little work. First the auction method it uses "proxy" which only matches the second highest bidder not what someone at the winning bid says they are willing to pay. For a non-profit there was a potential loss of revenue that we weren't truly getting all that someone was willing to pay for an auction item. Also, it asked the bidder to enter their credit card each time they placed a bid, even though they had an account. The product needs to recognize an account and someone that has already "entered the game" and simply increase their bid. Also, some of the confirmation email to bidders/donors were thanking them for their donation, but at this point, they were only a bidder so we had some panic calls. A few mixed message for those in the auction process. Also, the reporting was confusing and didn't give me, the campaign manager, a single view to see everyone that has bid by item and what the current highest bid was. I had to look in a few different places to piece together what I wanted to see.

Antwort von RallyUp.com

vor 5 Jahren

Hi there! Thanks so much for taking the time to leave us a review and feedback. I'm happy to report that in early July we're releasing an entirely new version of our Auction platform that adds features for every point you mentioned (plus much more). The new release includes a choice of English or proxy bidding, a streamlined bid checkout process, outbid notifications by text, entirely new reporting, and dozens of other improvements and new features. You'll be notified of the release in the update widget in the header of the site as well as in our monthly update email. If you want to learn more about the update or provide more feedback, please feel free to contact me directly by sending a message to hello@rallyup.com. Thanks again, Kevan Mann | Product Manager, RallyUp.com

Stephanie
Development Coordinator in USA
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

RallyUp is AWESOME!

5,0 vor 5 Jahren

Kommentare: Using RallyUp these past couples of years to facilitate our fundraising events has been an absolute breeze! With all of the current amazing features and all of the new features that keep evolving- It was almost as if this software was made and tailored specifically to what we needed! I think the GREATEST part of using the RallyUp software is the tremendous customer service from the RallyUp TEAM! [SENSITIVE CONTENT HIDDEN] and his team are AMAZING! They were there to guide us each and every step of the way, and were able to answer every single one of our questions (and there was a LOT)! THANK YOU RALLYUP!

Vorteile:

The RallyUp.com software works PERFECTLY with our annual #HourPushUpChallenge fundraising events! Having the ability to completely customize all team and individual pages, AND collect monetary donations before, during and even after event day is SO important. All of the upgraded RallyUp features collectively help us to reach and surpass our fundraising goals, while also providing a, easy, step-by-step user experience!

Nachteile:

Any/all feedback that my team and I had from our experience with using the RallyUp software was addressed and adapted as needed. The only downside we had, from being a non-profit and not being integrated with a Stripe account (due to accounting purposes) it takes a considerably longer amount of time to receive our fundraising money.

Nia
United Way Special Events Coordinator in USA
Verifizierter Nutzer auf LinkedIn
Öl & Energie, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great fundraising solution.

5,0 vor 5 Jahren

Kommentare: I had a great experience! It helped me to more than double the amount of money we raised and they provide outstanding back end support. We are looking to use their online auction service this year in addition to the raffle. Thanks!

Vorteile:

We conducted manual raffles until we found the RallyUp platform last year. I choose this software because of the leaderboard functionality. We had a lot of volunteers who were passionate about selling, so this functionality made it fun for them. The system was easy to use and helped us to double our raffle sales vs the previous years with this system. The RallyUp team was very responsive which is what stood out. They were very accommodating and helpful throughout the entire onboarding and after raffle process.

Nachteile:

Very few issues with the site. I like that they have added Google and Apple pay to increase payment options. There is an opportunity to make the final purchase screen more clear, but they have agreed to review it since 90% of our donors didn't have that issue. Just some.

Illa
Committee Chair in USA
Verbraucherdienste, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great vehicle related to fundraiser

5,0 vor 2 Monaten Neu

Vorteile:

Customer Service Guidance Detailed Instructions

Nachteile:

None to report based on my experiences.

Lysandra
Fundraising Coordinator in USA
Bildungsmanagement, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

RallyUp for school Fun Runs

4,0 vor 5 Jahren

Kommentare: We took over our school's fun run and ran it ourself, instead of paying outrageous fees to an outside provider. Using RallyUp we were able to keep the majority of the money we raised at the school and ultimately had a more successful fundraiser.

Vorteile:

Absolutely the best software out there for school fun runs, as it's completely free (non counting credit card processing fees). It's a little clunky to set up but not difficult to use at all.

Nachteile:

Pledges aren't added into the totals on the site, for either participants or the grand total, unless the donor puts an upper limit on the amount donated. For events like ours, where we have a cap on the number of laps that donors pay for, it makes it hard to keep track of where we are on meeting our goals. This didn't used to be a problem, as administrators could edit the pledge to add the upper limit. This year that functionality was removed and it made everything more confusing for everyone.

Antwort von RallyUp.com

vor 5 Jahren

Hi Lysandra! I appreciate you taking the time to leave us a review. A-Thon fundraisers are a customer-favorite so we're always looking for feedback on how we can improve them. A-Thon fundraisers depend on participant activity to calculate a final amount raised, so an estimate is shown on your page until you enter and process the results. You can read more about how this works in this article in our help center: https://bit.ly/2GtoGgF. You can also edit the pledge to add a limit if the donor didn't provide one when they donated. This can help calculate the estimated amount raised until the final results are known. As always, please feel free to get in touch any time using the message widget on our website or by emailing help@rallyup.com. We'll be happy to help. Thanks again! Jimmy Yao | Product Manager, RallyUp.com

Denise
Volunteer Lead in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent Fundraising Platform

5,0 vor 2 Jahren

Vorteile:

We have done 3 different types of fundraisers using RallyUp. Each platform was easy to set up. Customer support is excellent and response time is great no matter what time of day or night! We've received compliments from donors that the fundraisers looked professional and were user-friendly. RallyUp continually improves its product and is responsive to suggestions for improvement. Because we are a non-profit, we really appreciate the free pricing option.

Nachteile:

When we did an online craft fair fundraiser, were not able to customize taxable and non-taxable items.

Jessica
CEO in USA
Unterhaltung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great platform for white labeling

5,0 vor 2 Jahren

Kommentare: Overall, I love the Rally Up software and support team. Rally Up keeps improving the software and adding in new features to give customers/clients the best options for our fundraising needs.

Vorteile:

The ability to white label and use it for my business / clients. Easy set up and backend / dashboard. Great social media share features. Overall very user friendly.

Nachteile:

Ideally for me, I'd like to be able to launch my campaigns without waiting for approval. I work with clients that have time sensitive needs, such as pro athletes that advance in playoffs and want something up & running quickly to capitalize. When it's after business hours or weekends, it would be helpful to have a way to launch without waiting on Rally Up support. While I do understand the reason for having this system in place, it would be great if there was a way to have a standardized campaign that does not need a verification prior to launching.

Antwort von RallyUp.com

vor 2 Jahren

Hello Jessica! Thank you so much for taking the time to write this review. We are thrilled to hear you love the Rally Up software and support team. We feel the same way about you! RallyUp is dedicated to continuously improving and updating the software and features for optimal customer success. We completely understand your plight with the need for verification prior to launching a campaign. Unfortunately, this process has to be done but we are dedicated to getting this done as quickly as we possibly can to ensure your time-sensitive campaigns get up and running quickly. You can always reach out to us if you need special assistance, and we will do our best to accommodate you. Thank you for choosing RallyUp for your fundraising campaigns. Tommy Garcia | Product Manager, RallyUp.com

Courtney
Teacher in USA
Grundschul- & Sekundarbildung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

RallyUp- A+++

5,0 vor 5 Jahren

Kommentare: The customer service is phenomenal! When calling in you speak to very knowledgeable employees who will go out of their way to help. They are very responsive and they reply quickly. We have used RallyUp for several years and with each update the program gets better and better. RallyUp is the best value for the services and is definitely a step above the competition.

Vorteile:

RallyUp provides a platform for smaller organizations to hosts sales, keep track of fundraisers, and the costs are very reasonable.

Nachteile:

We have a unique situation in that we sell multiple varieties of each item. The listing feature can be complex when adding multiple varieties. The site ends up getting very long when adding all the varieties.

Antwort von RallyUp.com

vor 5 Jahren

Hi Courtney! Thanks so much for taking the time to leave us a review. Your feedback about the page length when you have many items is well taken. I'm happy to report that our team is currently working on a comprehensive update to the sale functionality in RallyUp. Included in this update is the ability to categorize items on your page. This will make it much easier for donors to find the items they're looking for, while still keeping your page length short. This update will also bring a whole host of new features and other enhancements to sale fundraisers that I think you'll like! We'll be announcing more about this in the coming months on our updates page: https://bit.ly/2UV7jyb Thanks again for your feedback! Jimmy Yao | Product Manager, RallyUp.com

Marsey
Community Impact Manager in USA
Unterhaltung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

RallyUp is Efficient, Easy & Pleasant!

5,0 vor 5 Jahren

Kommentare: We utilize it during our United Way campaign for raffles across our region, sending it to over 5,000 employees. Our experience has always been positive - from the ease of creating our raffle to the customer service we receive. We specifically worked with support team last year and hope to work with them again in the future. We would recommend RallyUp to any organization/business looking to have a fun, engaging and professional experience. We have actually recommended RallyUp to our other regions within our company!

Vorteile:

The software is extremely intuitive & efficient. Everything you need to provide is presented in a clear, concise and aesthetically pleasing way. I love the ability to leave comments after purchasing raffle tickets - it makes the experience fun and engaging.

Nachteile:

There are no cons from me but if I could change/improve one thing, it would be linking the Stripe account to RallyUp - it can be confusing/complex if you're unsure of where to go. RallyUp continues to improve year after year and I'm always pleased with the upgrades/changes.

Antwort von RallyUp.com

vor 5 Jahren

Hi Marsey! Thanks for taking the time to leave a review; we really appreciate the feedback. I wanted to let you know that we recently introduced a new user experience for linking a Stripe account in RallyUp. I think you'll find the process is now clear, streamlined and very simple. We hope this helps! Thanks again, Kevan Mann | Product Manager, RallyUp.com

Scott
Assistant Pastor in USA
Religiöse Einrichtungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Quality Online Fundraising

5,0 vor 5 Jahren

Kommentare: It’s been really great! We’ve used the service the past (4) years and it not only helps the students fundraise online but also saves our sanity by keeping all the accounting straight! Good job RallyUp!

Vorteile:

Individual crowdfunding flexibility for students. This allows them to individually fundraise and see where they stand towards their goals. Customizable campaigns and easy reporting.

Nachteile:

Sometimes it can be difficult for people to sign up, depending on their technical aptitude. Suggestion: Mobile app credit card payments would be amazing!

Antwort von RallyUp.com

vor 5 Jahren

Hi Scott! Thanks for taking the time to leave your review; I greatly appreciate the feedback. As you know, we're very focused on providing a simple user experience. In the coming months, we're releasing a new version of our team fundraising functionality that I think you'll find addresses your request for a cleaner member sign-up. A mobile app for on-site payments using credit card swipe/insert is very much on our radar! We're in the process gathering more customer use case information and evaluating technologies. We already added Apple Pay/Google Pay support as you know, and we want to add physical card support in a way that's just as useful. We are always working on improving the platform through monthly updates, so please feel free to send feedback any time. You can reach out to me directly at hello@rallyup.com. Thanks again! Kevan Mann | Product Manager, RallyUp.com

Alex
Program Development Coordinator in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Platform!

4,0 vor 5 Jahren

Kommentare: RallyUp is a great way for our Foundation to raise critical funds! Not only is it easy for us, but we believe it is easy for our donors too!

Vorteile:

RallyUp is incredibly easy to use and user friendly. There are many different types of fundraising campaigns that you can run, and they all had everything we were looking for.

Nachteile:

During our campaigns, there were various little hiccups, but nothing major. Sometimes, users would think they had finished payment and would leave the page, when in fact they had not confirmed. I believe this had to do with the placement of the “next” or “complete payment” buttons. Furthermore, I wish it was possible to automatically transfer teams/players/users to future campaigns instead of having to reupload everyone. Otherwise, the platform is great!

Antwort von RallyUp.com

vor 5 Jahren

Hi Alex! Thanks so much for taking the time to leave us a review and your product feedback. Earlier this year we realized that the user experience for the checkout process wasn't as smooth as it could be. Our product team has since reviewed the entire payment process for all campaign types and made substantial improvements. The feedback we're receiving is that donors now find the process simple and easy. We like your enhancement suggestion for the "copy campaign" feature. We've got that in our product roadmap and will schedule it with other similar enhancements. Thanks! Linsay Chavez | Operations Manager, RallyUp.com

Jonathan
Head of Strategy in USA
Fundraising, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best Platform Ever!

5,0 letztes Jahr

Kommentare: The Rally Up team was possibly the best part of this experience. The customer support and white glove service I recieved was amazing. I had my own concierge type service and the team was always accessible. Easy to schedule meetings and they walked me through every step of teh process, pre and post event. This was one of the most customer friendly organizations and teams I have ever worked with in my career. Every Board call my organization had, I mentioned how great the Rally Up team was. They were instrumental in the success we had in our first fundraiser. We exceeded our goal and the Rally Up team played a huge part in this.

Vorteile:

Ease of use and set up was amazingly simple. Intuative and user friendly. Technology was simple but sophisticated and professional looking. Easily sharable using multiple devices (iPhone/ laptop etc.) Very descriptive and perfect from a reporting standpoint. Also the ability to export data.

Nachteile:

Nothing. I loved it! I would not have anything else to put here.

Richard
Executive Director in USA
Fotografie, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

RallyUp Review

5,0 vor 5 Jahren

Kommentare: 9 out of 10. Excellent company and a great way to have fundraisers without the hassle.
Thank you.

Vorteile:

I enjoy the ease of use. Set up is quick and once you've done before, the second and third times are a snap.

Nachteile:

I wish there were more flexibility (options) in the looks and formatting, but all in all, I still like it. I missing having the option of speaking to a real person. It seems as if you have moved away from phone service to email and chat sessions. There are times I need to speak to a person, and you've made it harder to do so.

Antwort von RallyUp.com

vor 5 Jahren

Hi Richard! We appreciate your feedback. It was a pleasure working with you on your annual sweepstakes campaign this year. While phone support is still available, we do find that we're able to respond to in-app messages and emails much more quickly since they are monitored by our entire team. We're also able to provide additional resources and links to our extensive help center resources when responding via email and chat. This has allowed our customers to have their questions answered quickly and get the resources they need to build and run successful campaigns on RallyUp. Please don't hesitate to reach out as you need us in the future! Linsay Chavez | Operations Manager, RallyUp.com

Keri
President in USA
Bildungsmanagement, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lap-A-Thon Success

5,0 letztes Jahr

Vorteile:

This was the second year using the platform for our Lap-A-Thon. We have a small school but was able to increase our raised funds by 40% over last year. The site is easy to use and would use the site again!

Nachteile:

We have a lot of Spanish speakers and didn't see any option to make the site more intuitive for them. We did have a few donations that were entered "per-lap" when they didn't want that. We had to cancel the entire donation due to this and language was the barrier.

Lydia
Development Coordinator in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Ease of Use for the Back End Administrator

5,0 vor 5 Jahren

Vorteile:

I use the program mainly for the Sweepstakes software. The program makes it simple and easier to follow along. In addition they write the rules and guidelines for you to make your life easier and all according to the law.

Nachteile:

We love the program, but we find that alot of customers have a hard time going through the steps to purchase. We hope that the check out process can be more custimizeable and easier for the Front End Consumers. We also had issues in the back end with deleting or changing data once published. But for the most part the Support Team was able to assist

Antwort von RallyUp.com

vor 5 Jahren

Hi Lydia! Thanks so much for taking the time to leave us a detailed review. We really do review all feedback, so your points here are well taken. The platform allows campaign organizers to add steps to the purchase process by enabling features like custom fields, address fields, and additional donation amounts. Our team is currently working on ways to consolidate the checkout process into less steps when organizers enable these optional features. The ultimate goal is less clicks for your donors to complete checkout. We'd love to hear your specific feedback about the checkout process so that we can incorporate it into these future updates. Feel free to email me directly at hello@rallyup.com. Thanks again! Kevan Mann | Product Manager, RallyUp.com

Darla
Project Manager in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Ladd Car Raffle

5,0 vor 5 Jahren

Kommentare: Overall, working with Rally-up has been wonderful. The software is easy to understand, set-up, and execute. The staff is knowledgeable, and responsive.

Vorteile:

The Ladd Car Raffle first used Rally-up last year. It was very easy to set-up and execute.

Nachteile:

Last year, we had to create two different raffles running during the same time frame to account for discounted tickets and regular price tickets. This year, another layer was added which allowed for a limited number of discounted tickets to be sold within the same raffle set-up as the regular price tickets.. It did not work as expected initially, but Rally-up made the correction with a couple of days. My second con is that they have increased their pricing. As a non-profit, the increase may make it difficult to justify using them in the future.

Micah
Media Manager in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great for small non-profits, easy to use

4,0 vor 5 Jahren

Kommentare: Overall, I had a positive experience with RallyUp, I would recommend it to a small non-profit for some basic fundraising

Vorteile:

It's easy to use, simple and straight-forward, customer service is timely and super helpful.

Nachteile:

It's limited in its functionality and customization options - it does a few things well, but all things created through RallyUp will look like RallyUp.

Antwort von RallyUp.com

vor 5 Jahren

Hello Micah. Thank you for taking the time to write a review! I wanted to let you know that our product team recently added extensive new branding and customization options to the platform. These include using custom colors, fonts, headers, logos, URLs, page designs and more. Please know that the RallyUp platform was specifically designed to allow non-programmers to easily create great fundraising experiences. We realize that developers may want to dig into code. But our primarily focus is on ease-of-use for non-programmers. We have an offering for organizations that require development-level control including access to HMTL, CSS, JavaScript and other functionalities. We work with our Fortune 100 corporate clients on this basis extensively. But for most users, the customization options provide everything they ask for. We'd love to hear any suggestions for improvements that you have. Please reach out to us at hello@rallyup.com. Thanks again! Steve Bernat | Founder, RallyUp.com

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Sportartikel, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Pretty Good, needs some improvements

4,0 vor 5 Jahren

Kommentare: It does the job for what we need...

Vorteile:

I like that Rally up is free to clients that we help raise funds. It is also very useable for the people/clients that we send there to purchase their bottles

Nachteile:

I find that there are a bit too many steps.

Antwort von RallyUp.com

vor 5 Jahren

Hi there! Thanks for leaving us a review and providing your feedback. I'm interested in following up with you regarding your feedback about having a few too many steps in the system; we weren't sure which part of it you were referring to. The platform provides a huge amount of functionality, but as you've seen from using it, you have control over the features you see and use. We are always working on ways to improve the user experience, so I'd be happy to hear any specific feedback you have. We use this input when designing future updates to the platform. Feel free to reach out to me directly at hello@rallyup.com to provide it. Thanks again! Jimmy Yao | Product Manager, RallyUp.com

Rodger
Pastor in USA
Religiöse Einrichtungen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Do not use this platform for online fundraising

1,0 vor 4 Jahren

Kommentare: Over all experience is Bad. Harder then it had to be.

Vorteile:

Online platform for fundraising. Ability to incorporate other participants to help with fund raising

Nachteile:

No customer service and fees charged by Rallyup that are not explainable. Beware When trying to short problems out it is almost impossible to get support.

Antwort von RallyUp.com

vor 4 Jahren

Mr. R. surprisingly left this review prior to contacting us with any questions. His fundraiser completed on Friday, the 24th, after successfully raising funds. He then received an email asking him to specify how he'd like to receive the funds raised (he opted not to receive them as they were raised). For reasons we don't understand, Mr. R. then posted this review. On the evening of the 24th, after posting this review, he contacted our client services staff and accused them of "stealing his money". Our staff spent 2.5 hours with him on Friday evening and Saturday walking him through every donation made on his campaign, line by line. Once we answered all Mr. R's. questions, he apologized for his anger and thanked us for our help. When we saw his review, we asked if he'd consider updating it to accurately reflect his experience. We learned that he was no longer with this nonprofit, however. Please feel free to get in touch with us any time. We're here and happy to help!