Customized and simple interface

Bewertet am 27.12.2018
Tamim H.
HR
Telekommunikation, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Total Web Art’s apps is very efficient to use. One can feel very much satisfied and comfortable to use the apps. It has a very robust technology nevertheless it is very cost effective.
A very fascinating user interface having an Agent panel and Admin panel. This is a web-based apps so that we can be logged in if we have a real IP form anywhere. The apps can be maintained from cloud. The apps can support multi-campaign. Multiple task can be performed like inbound and outbound and multi-company van be supported by it. Its IVR feature is very much customizable and manageable as well as easy to use. CRM, SMS, Agent View, in-group and mute option is very much easy to use as contained in menu bar.
Total Web Art is a very extraordinary path to stay connected with the customers.

Vorteile: Powerful customization interface, CSS are attractive make the Agent portal and Admin Portal user friendly.
Mobile also new era.

Nachteile: Very easy to use and the whole system is pretty much innovative a robust system