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Über Lob

Lob Direct Mail ist eine Plattform für die Automatisierung, Skalierung und Effizienz deiner Offline-Direktwerbung.

Erfahre mehr über Lob

Zeigt 8 Bewertungen

Bianca l. P.
Bianca l. P.
Co-founder & CEO in USA
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

So Simple

5 vor 3 Jahren

Vorteile:

The API is so simple to work with, it makes developing fun! We use their postcards API to send thank you postcards to first-time customers, and the address verification API to check addresses before shipping orders. The Address Verification has saved us so much time speaking to UPS to update incorrect addresses and lots of customers that are no longer blaming us for wrong address.

Nachteile:

None. We haven't had any problems with Lob!

Verifizierter Rezensent
Co-Founder in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy Setup

5 vor 2 Jahren

Kommentare: We use Lob to send personalized welcome messages to our customers, improving overall customer conversion rate.

Vorteile:

Clear and simple API documentation made it easy to use. Experienced no issues after initial implementation, meaning we could just set it up and forget about it.

Nachteile:

Price per mailing is a little high at low volumes, but worth saving the hassle of mailing yourself.

Peter B.
Executive in USA
Medizinische Geräte, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Poor Product Quality

2 vor 2 Jahren

Kommentare: Lob has great developer docs but an extremely lack luster product. Supply chain issues are a huge red flag and we are concerned there are bigger issues at play.

Vorteile:

Lob has great developer documentation. The developer docs are easy to read.

Nachteile:

1. Set-up time is extremely intensive. Since lob is an API we needed to hire developers to setup the direct mail functionality. We also had to keep them on staff to maintain it. $$$$ 2. Product skews are extremely limited. Very few options to choose from. 3. Quality was lack luster. We noticed that the same size postcards were being printed in two different states. Each print facility was using different paper weights. Extremely sketchy quality.

Verifizierter Rezensent
PR Manager in Ukraine
Verifizierter Nutzer auf LinkedIn
Internet, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Really helpful API

4 vor 8 Monaten

Vorteile:

A good tool for offline mail automation, simplifies and accelerates this process a lot.

Nachteile:

I think it should be much cheaper, quite expensive for now.

Verifizierter Rezensent
Co-Founder in USA
Verifizierter Nutzer auf LinkedIn
Internet, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Clean API but delivery time is slow

4 vor 3 Jahren

Vorteile:

Really easy to get started sending letters, and HTML template support ensured the letters we sent look great

Nachteile:

The printing and delivery speed ultimately wasn't what we were looking for - we'd submit a request and it would take 4 days to get mailed out, and another 2-3 days for recipient (US) to receive.

Verifizierter Rezensent
Senior Vice President in USA
Verifizierter Nutzer auf LinkedIn
Tiefbau, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Very good software for automated mail pipelines

5 vor 2 Jahren

Vorteile:

Good documentation, easy to get started designing a template for a postcard and programmatically mailing it.

Nachteile:

I would have appreciated seeing some best practice guides, maybe a few examples of working through a project start to finish (instead of just the API documentation). It's possible they may actually have this on the website but I wasn't able to find it at the time.

Michael S.
Michael S.
Office Manager in USA
Professionelles Training & Coaching, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Better Writing

5 vor 2 Jahren

Kommentare: It streamlined mailing projects and greatly reduced waste.

Vorteile:

Lob tremendously helped with mail. We were able to track coordinate and tailor mailings like never before.

Nachteile:

It did what it said with no problems. It was a great asset to our company . Direct mail projects are a breeze.

Verifizierter Rezensent
Lead Program Manager in USA
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easiest way to send mail using an API

5 vor 2 Jahren

Vorteile:

Lob is the best solution on the market for quickly and easily sending postcards and letters to customers. Their API is fairly straightforward and has all the functionality that we've needed.

Nachteile:

It's on the expensive side for small projects. I wish the pricing scaled more favorably for running small experiments.