---
description: Detaillierte Informationen über SmatBot zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmatBot Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Lead Generation Tools](/directory/30963/lead-generation/software) > [SmatBot](/software/181581/smatbot-)

# SmatBot

Canonical: https://www.capterra.com.de/software/181581/smatbot-

Seite: 1 / 4\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/181581/smatbot-?page=2)

> SmatBot, ein intelligenter Bot, beschleunigt die Lead-Generierung mit erhöhtem Engagement und wandelt sie direkt in MQLs um.
> 
> Bewertung: **4.6/5** von 74 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet SmatBot?

KMU, Unternehmen in B2C und B2B mit gutem Datenverkehr auf ihre Website oder in sozialen Medien.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.6/5** | 74 Nutzerbewertungen |
| Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: SmatBot, Subsidiary of ByteQuark

## Gewerblicher Kontext

- **Startpreis**: 19,00 ₹
- **Preismodell**:  (Kostenlose Version verfügbar) (Kostenlose Testversion)
- **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Indien, Vereinigte Arabische Emirate, Vereinigte Staaten

## Funktionen

- AI Copilot
- Abfragevorschläge
- Alarmfunktion / Benachrichtigungen
- Automatische Antworten
- Automatisiertes Routing
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- CRM
- Chatbot
- Code-Free Development
- Daten-Import / -Export
- Echtzeit-Chat für Kunden
- KI/Maschinelles Lernen
- Kalenderverwaltung
- Kommunikationsmanagement
- Kundenbetreuung
- Kundenhistorie
- Kundenspezifisches Branding
- Lead Segmentierung
- Lead-Pflege
- Lead-Qualifizierung
- Live-Chat
- Mehrsprachig
- Multi-Channel-Kommunikation
- Online-Zahlungen
- Spracherkennung
- Terminverwaltung
- Third-Party Integrations
- Transkripte / Chatverlauf
- Verarbeitung natürlicher Sprache
- Verfügbarkeit-Management
- Vorkonfigurierte Bots
- Webseitenintegration

## Integrationen (7 insgesamt)

- Freshdesk
- Freshsales
- Google Sheets
- HubSpot CRM
- Zapier
- Zendesk Explore
- Zoho CRM

## Optionen für Kundensupport

- E-Mail/Helpdesk
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Lead Generation Tools](https://www.capterra.com.de/directory/30963/lead-generation/software)

## Ähnliche Kategorien

- [Lead Generation Tools](https://www.capterra.com.de/directory/30963/lead-generation/software)
- [Dialogfähige KI-Plattformen](https://www.capterra.com.de/directory/31596/conversational-ai-platform/software)
- [Lead Capture Tools](https://www.capterra.com.de/directory/31017/lead-capture/software)
- [Live-Chat Software](https://www.capterra.com.de/directory/30797/live-chat/software)
- [Conversational Marketing Plattformen](https://www.capterra.com.de/directory/31562/conversational-marketing-platform/software)

## Alternativen

1. [ChatGPT](https://www.capterra.com.de/software/1049484/chatgpt) — 4.4/5 (336 reviews)
2. [Tidio](https://www.capterra.com.de/software/144040/tidio-chat) — 4.7/5 (590 reviews)
3. [Wati](https://www.capterra.com.de/software/204314/wati) — 4.6/5 (202 reviews)
4. [Intercom](https://www.capterra.com.de/software/134347/intercom) — 4.5/5 (1131 reviews)
5. [Zipchat](https://www.capterra.com.de/software/1056535/zipchat) — 4.8/5 (26 reviews)

## Nutzerbewertungen

### "Value for Money" — 5.0/5

> **Vinay** | *13. Januar 2023* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Integrating the product for my requirement was critical to me and the team helped me get the integration done as per requirements with all the changes being made from time to time. Having a video was very important for customer engagement and the team did that very effectively.
> 
> **Nachteile**: The presentation UI can be made for colourful with impactful colours.
> 
> Best in Class.

-----

### "Easy for non-technical" — 5.0/5

> **Prabhat** | *11. Februar 2021* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Excellant user friendly interface, easy to develop, navigate, customize
> 
> **Nachteile**: At this point nothing to point out. The team is working to make it better.
> 
> Connecting health providers to "learn" best practices in addiction Management

-----

### "Fair service support" — 3.0/5

> **Mukul** | *13. Januar 2023* | Informationstechnologie & -dienste | Empfehlungsbewertung: 5.0/10
> 
> **Vorteile**: I am using it for a month what i like about them is support team availability.Product need lot of improvement but support is strong that's why they can do it.
> 
> **Nachteile**: Missing commitment on getting verified to have green tick.
> 
> Good service with good support.

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### "Time saver for working from home" — 4.0/5

> **Omar** | *11. Oktober 2022* | Computer-Software | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: That the features are so helpful including Live Chat and the contact database which helps us to like manage a newsletter (by email) with the customer's name, email, etc., and also the ease-of-setup or deployment is super simple\! However, the price is affordable which is good.
> 
> **Nachteile**: I think there are not many disadvantages noticed by our team about Smatbot for now, but it would be really good if the AI is improved significantly.

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### "Smatbot : Honest Review" — 4.0/5

> **Verifizierter Rezensent** | *21. Juni 2019* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: Easy to set up. Great pricing for small businesses, I like that they have a fremium model to it. A great way to generate qualified leads.
> 
> **Nachteile**: No chatbot templates for all industries. This could have made it easy to implement. But they are working on it and are willing to prioritize based on customer needs.
> 
> I could define it as a smart experience.

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Seite: 1 / 4\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/181581/smatbot-?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/181581/smatbot-)

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