ManageEngine Remote Access Plus Erfahrungen

Remote Access Plus the solution that makes IT support easier

Kommentare: My experience implementing Remote Access has been the best since it is a tool with various options and easy to implement. The best thing is that it allows you to record all support sessions and it helps a lot as evidence.

Vorteile:

The ease of use and the number of available modules it has to be able to provide correct remote support.

Nachteile:

What I liked least was that it doesn't have as many reports on the available machines.

Remote access Plus - 5 Stars Remote Support Program

Kommentare: As IT we are using it daily to support end users this is reduce the cost and time of going to branches.

Vorteile:

File Transfer, Mange the remote Easly, Chat useful advantages.

Nachteile:

Easy use, Easy Deployment on end point PCs, Easy to make inventory to your IT devices.

Good

Kommentare: We are a small team, Due to the covid pandemic all of sudden govt has announced lockdown, I tried different software but within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync.

Vorteile:

within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync.

Nachteile:

Remote desktop is unable to connect few connections.

Resolve issue faster with it's extraordinary features

Kommentare: It is one of the most advanced solution to remotely support users.

Vorteile:

We are logistics company and we have our own inhouse ERP for inventory.As a inventory manager i have to take remote access of user's system frequently to resolve ERP related issues.Manageengine remote access plus is helping me to resolve user's issue by taking remote access of his system. Along with common features like screen sharing, chatting, File sharing it also provides advanced features like start or stop services from my laptop which helps me to troubleshoot and resolve issue faster.

Nachteile:

I am using it since last 3 to 4 years and I didn't faced any issue with it.

Great Tools for the money paid

Kommentare: Good value for the cost.
Not as great as some tools but the price tag for what we need is better.
Once you get over a small learning curve it works well.

Vorteile:

Lightweight agent that allows you to connect to machines connected to the internet. Nice Graphical Interface to see machines online and connect remotely.

Nachteile:

Agent requires a code for each instance so makes it more difficult to deploy out to devices (or we didnt find the option to do so easily). Unless you bookmark the exact link to the remote management page, it is very difficult to find on the main website.

Great Management and Remote Support without breaking the budget for small business

Vorteile:

We enjoy the ease of use and access. Logging into the control panel is so easy and takes seconds. This allows us to quickly handle IT issues within seconds rather than minutes using other alternatives.

Nachteile:

I don't have many cons to state. I believe that if I had a gripe about anything, it would be the lack of UI control. However, that would likely be more or less my own personal desire and not a needed feature.

ManageEngine Remote Access Plus trial experience

Vorteile:

I find ManageEngine Remote Access Plus quite a system that I'm looking for, have the tools I need.

Nachteile:

Maybe at the home screen can put more abit on the registered devices, with some dashboard analytical kind.

This Software is a Must for big companys or multinational companies.

Kommentare: I have been using the system for some months now, and I can say that it's perfect for IT departments because it allows to see if a device is working and connected to the net, which user is using the device and give u the posibility to connect and do any configuration or check taht you need without leaving your seat.

Vorteile:

It give me the posibility to connect with elevated permissions to the company's user's devices to manage configurations. install and uninstall software, and even switch between users on the same device.

Nachteile:

When loggin out of a session, the system takes a few minutes before allowing me to log back into the same device. It alsi takes a long time todetect a device that has just been turned on.

Decent product

Kommentare: Over all this has been a pleasant experience and easy to use this tool to remote and support our faculty and staff from all over campus and at home.

Vorteile:

I enjoyed how easy it was to set up and how it was quick to deploy and start a remote session with a user.

Nachteile:

Once the website was down, I had to wait a few hours to sign in.

Remote Access Plus for my Advertising Agency - KUDO Advertising

Kommentare: I would recommend this software to anyone who runs a remote team for their business. It helps you easily manage your team and documents that need to be worked on, so the team can easily co-operate with each other.

Vorteile:

What i liked most about the software is its onboarding process and guides. The integration for my company through these was easy and made it easy for us at KUDO Advertising to realize our goals of having a remote access software.

Nachteile:

The integration to my business was easy and I find the software fits my needs. User experience can be improved its little bit old-school.

Excelente herramienta para asistencia remota a usuarios.

Kommentare: De momento mi experiencia con la herramienta es muy positiva al ser la herramienta tan fácil de usar y tan completa no he necesitado usar otra aplicación.

Vorteile:

Lo mas interesante encontrado en la herramienta es que fue fácil la configuración y es muy completa para dar asistencia remota a usuarios.

Nachteile:

Lo menos agradable de la herramienta es que depende de un servidor dentro de la localidad no funciona en la nube. También el agente de la misma solo funciona a nivel local en la red.

Amazing Remote Desktop Manager!

Kommentare: It makes diagnosing remote workstation problems a breeze.It's cost-effective compared to sending technicians physically to different remote workers.

Vorteile:

I like how it has a variety of remote working tools to resolve any issues that crop up.I like how easy it is to connect between computers on the same network.I like how easy it is to collaborate with fellow technicians and manage an issue using this software.I like how affordable the software is. I enjoy how the learning curve is not so steep for someone tech survey. I enjoy how you can wake systems connected within a LAN.I like how it has an announcement feature whereby people in the company can get notifications in case you are planning on doing maintenance to the systems at a particular time.

Nachteile:

It can be a bit hard to learn for someone who is not tech survey. If you have more than 10 computers, you need to get a paid version.

A normal remote support tool

Vorteile:

I used this tool to provide remote assistance to our users who were facing issues with software and hardware. It's secure and we can send/receive documents. We can also add devices to our favorites and stop/resume and transition between different sessions without any issues.

Nachteile:

compared to other remote tools, ManageEngine is doing a great job and it has more features with 0 cons.

Ideal for support

Vorteile:

Always available, easy to use, branding,

Nachteile:

Not working on Linux, Sometimes works weird when connecting more than one person

ManageEngine Accesso remoto Plus

Vorteile:

the fact that I can wake up PCs from the dashboard with a single click

Nachteile:

for the moment nothing will be seen briefly

so easy and cheap !!

Kommentare: Literally used the free trial for 30min and then signed up for the pro subscription. its so easy to use beets the pants of teamviwer

Vorteile:

Been using this remote access plus for like 30min and love it its so cheap costs be around £7 to manage 15 of my clients computers

Nachteile:

cant find any literally so easy to use straight away

Review ManageEngine Remote Access Plus

Kommentare: ManageEngine Remote Access Plus is user-friendly and offers an intuitive interface, making it easy to navigate and use. It also provides robust security features to protect sensitive data and ensure compliance with industry standards.

Vorteile:

Improved productivity: IT professionals can remotely manage and monitor multiple computers and servers simultaneously, allowing them to be more productive and manage their time more effectively.

Nachteile:

Compatibility issues: Remote access software may have compatibility issues with certain operating systems, hardware configurations, or network environments, which may limit its usability.User error: Remote access software requires users to have the appropriate technical knowledge and skills to operate it effectively, and user error can result in data loss or other issues.

Ease of use is superb!

Vorteile:

I like that client side installation is a breeze. There is no need for configuration on the client end. I also like that approval is required before a computer becomes part of the list.

Nachteile:

MFA for technicians when they login to the cloud based portal

it works, and he made what say

Kommentare: we easy manage a bit pool of machines, works fine on cloud for me

Vorteile:

easy to use, quick and start, manage groups and checks services of machines.

Nachteile:

dont have a mail advice if the machine its down or up.

Using Remote Access Plus

Kommentare: I support my clients.

Vorteile:

It is easy to use if you work in a web-enviroment daily. would prefer an app instead.

Nachteile:

Need a standalone version. Need to be more user friendly.

Gestion a distance pour nos clients

Vorteile:

la possibilité de prendre le contrôle a distance très facilement

Nachteile:

je souhaiterai une meilleure compatibilité du Wake on Lan

Excellent software

Vorteile:

It's an easy-to-use product, many feature are embeddeed and it really help daily operation.

Nachteile:

Agent distribution is easy, but sometimes is difficult to understand what is not working and how to perform troubleshooting.

ManageEngine Remote Access Plus

Vorteile:

The reason for selecting this software was its HIPAA compliance, which is met for this remote desktop manager. A classic tool for managing, connecting devices and troubleshooting. I like the live chat and video option for quick problem management. Cloud deployment without issue, we did not use the on premise solution. Communication with the client without any problems. Ensuring constant monitoring of applications, processes and services. Another advantage for me is the very friendly price. Installation of the small agent is easy and also very fast.

Nachteile:

Sometimes the connection session takes longer, but nothing dramatic. I am happy with the software and have nothing to complain about.

Very good at what it does

Kommentare: Remote administration

Vorteile:

Does exactly what I need it to and the price per seat is reasonable

Nachteile:

Deploying at first I had issues but was able to push past and resolve them.

Good product, but a bit deceptive about the free-level licensing

Kommentare: I was happy until I realized it really wouldn't work for a small implementation solution. Now I'll be looking for an alternative.

Vorteile:

Pretty easy agent install. Lots of flexibility. The functionality is good for a web-based front-end tool, and I like the multi-monitor support.

Nachteile:

The key to the product is in its title. Remote Access. However, if I can't access an agent system unless it's behind a distribution server (what they call roaming), it very much limits its utility for a small environment with a few systems to access, each on different networks. I'd rather do without some of the extended features... But that's the trick to get you to upgrade. The most basic function won't work on roaming systems unless you are paying for the highest edition...