Ok

Bewertet am 29.1.2019
Rachel F.
Health Information Management Director
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
4 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Easy to use, easy to find what you're looking for

Nachteile: Very slow search field. Cannot even view the note until doctor signs it. Lag time between doctor signing and the note being available. Hard to correct mistakes. If doctor wrote a visit note under a "History and Physical" heading, he can't correct it to say "Progress Note" instead.
I wish we still used a clinical program that included Progress Notes. With a integrated system, it was easier to track and schedule required visits, easier to access notes, and we were able to included notes about the visit...

Antwort des Softwareanbieters

von Geriatric Practice Management an 1.2.2019

We appreciate your insight regarding our software and sincerely thank you for taking the time to review CareTeam.

Thank you for the opportunity to address your concerns. The encounter module is a direct feed from GEHRIMED Physician EHR. As such, the visit note title can easily be edited, but must be changed in the EHR before you see changes on the dashboard. Your request to view encounters before they are signed is not permitted due to regulatory constraints.However, the second they are signed you have the ability to view or download directly from the dashboard.

If you have additional questions related to these features or other CareTeam features, our support team (support@gpm.md) is more than happy to assist you.

Medical Records

Bewertet am 17.1.2019
Christina E.
Medical Records Director
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
2 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Good experience so far. The IT support team is excellent and follows-up immediately.

Vorteile: Layout of notes is clear and helpful with meds, diagnoses and psh on the left hand side

Nachteile: Notes should be available for longer than 90 days

Antwort des Softwareanbieters

von Geriatric Practice Management an 18.1.2019

Thank you for taking the time to write a review and provide feedback for CareTeam. We are continuously working to improve the platform and your insight is critical in this process.

Per your comment regarding 'Notes should be available for longer than 90 days,' There is a new functionality in place to allow you to see ALL previous notes for a given patient on one screen. One of our account specialists will reach out to you to highlight our newest product features and functionalities.