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Über CScan

Mit der Fingerabdruck-Software können die Fingerabdrücke einer Person für eine landes- oder bundesweite fingerabdruckbasierte Hintergrundprüfung eingereicht werden.

Erfahre mehr über CScan

Vorteile:

It’s a quick and easy process, and takes the prints quite accurately. If learning to operate it, i’m sure it will take some time to learn, but once learned, is simple.

Nachteile:

We have had a lot of confusion with the billing portion of Certifix, but after speaking with customer service have been able to work it out.

Bewertungen zu CScan

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,8
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

9,2/10

CScan hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 71 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (71)

Joel
Fingerprinting Administrator in USA
Non-Profit-Organisation Management, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Service Without Hassle

5,0 vor 5 Jahren

Kommentare: Certifix provides excellent customer service. All employees are very friendly, professional and courteous. Our experience with Certifix has always been very positive.

Vorteile:

I like the Certifix software the most because it is very user easy to use, light to carry for mobile services and has remote in assistance if ever needed. Software is simple and fast. We fingerprint up to 3,000 people a month and I've never heard of any of our live scan operators having issues with the software. This is the best system for your money.

Nachteile:

Many companies provide all the whistle and blows incorporated in their software of which very few people really use. Why spend money for things that are not a necessity even in the long run? Certifix is simple which works perfectly for us.

Yvonne
CEO/Owner in USA
Rechtsberatung, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Certifix is the complete package...

5,0 vor 5 Jahren

Kommentare: I chose Certifix when fingerprints were required for my notary business, and the UPS store was utilizing Certifix equipment. Shortly after, I contacted them to get more information and was intrigued with their full team that I decided to become a Live Scan Technician (own business). From start to now, they provided excellent service, equipment and training.

Vorteile:

Functionality...the software is always kept up-to-date with the DOJ/FBI, and I am able to process fingerprints with clients seamlessly. Equally, I can view the history and sort in several data areas in order to track complete and in-progress scans. In the midst of scanning, the software is fast and accurately displays scan results, with alerts on the quality of the scan if they need to be modified.

Nachteile:

No cons. The DOJ/FBI only allow your history to show for 30 days (which is not a Certifix issue with the software) -- wish we had access to 90 days worth of history.

Donna
Administrator in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Certifix gets the job done

3,0 vor 5 Jahren

Kommentare: Customer service though is excellent. Very knowledgeable staff. Great problem solvers. I've been in contact with several different CS persons at Certifix. All of them were friendly, helpful, and patient.

Vorteile:

Easy to navigate, user friendly. Great software support.

Nachteile:

Features are basic. Comment option would be nice. Equipment needs to be updated. No option to view individual error reports/scores to help with improving the quality of printing.

Stephanie
Franchise Operations in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Comments

4,0 vor 5 Jahren

Kommentare: Certifix has definitely grown from when our centers became one of the first clients to sign up. The product has still remained user friendly.

Vorteile:

It is easy to use and train others to use. The information fields are clear and easy to understand. I appreciate the supply of products we can get. I like that we can call and get basic information answered.

Nachteile:

We cant view a transaction over 30-45 days. When we call for support, we get inaccurate information. At times, our questions can not be answered concisely. The customer support staff could use additional training.

Malia
Owner in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Tab Order

5,0 vor 5 Jahren

Vorteile:

I like that the software is easy to use. I wish that the tab order was set so you can tab thru many fields, but it jumps to random fields - no set tab order.

Nachteile:

If you have to go backwards = creates a new ATI # Tab Order jumps to random fields rather than to the next field. Would be best if Billing # stood out or you had to enter that so it is not forgotten or overlooked, same with Account number.

Kiruu
Manager in USA
Geschäftsbedarf & -einrichtung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The UPS Store 1244

5,0 vor 5 Jahren

Kommentare: Pending transactions due to DOJ server issues, our customer's get live scans as job requirements the last 10 people we scanned on June 7, 2019 are still awaiting results because of this their hiring process has been delayed. We got a real snarky review on our store ratings on google because of this issue. We know it's a DOJ issue, we hope it can be resolved quicker in the future.

Vorteile:

Tech Support is always helpful and quick to resolve issues

Nachteile:

Inability to look up scans past 30 days.

Hiten
Owner in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My experience

5,0 vor 5 Jahren

Kommentare: Software is really good, user friendly and high quality scanner. Great customer service.

Vorteile:

It's user friendly so it's easy to use . Scanner is high quality , captured fingerprints are of good quality and clear.

Nachteile:

Only things I don't like it, the SSN field is not mandatory so system will allow us to move forward. So just incase your forget to type SSN number you are screwed. I wish SSN Field was mandatory .

joshua
Store Manager in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Quick and easy

5,0 vor 5 Jahren

Kommentare: We use Certifix live-scan daily for our business, we serve on average about 20 customers per day with minimal to zero downtime.

Vorteile:

The software is easy to learn and to use, Certifix gives us outstanding support when we need to call them for any issues.

Nachteile:

none. the software is pretty self-explanatory and the training mode makes it easy to learn for new fingerprint technicians.

Dan
HR Coordinator in USA
Gesundheit, Wellness & Fitness, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Certifix Feedback: Incredible Customer Support

5,0 vor 5 Jahren

Vorteile:

Amazing and accessible customer service (where I've interacted with Certifix the most). I can call them while new applicants are getting their fingerprints scanned and resolve issues before they even leave the store.

Nachteile:

Live Scan operators are sometimes unfamiliar with the way Certifix runs their billing

Mary Ann
Owner in USA
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very Pleased!

5,0 vor 5 Jahren

Kommentare: Great source of support to our team. Always helpful and training is an added bonus!

Vorteile:

It is the ease of use, the mobility of the hardware and the value for the money.

Nachteile:

Nothing negative comes to mind. We are very pleased with the product.

Sunny
Owner in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

usage of software

5,0 vor 5 Jahren

Vorteile:

Software is so user friendly. I am so glad I have life scan at my location. It added so much more walking customers to my shop. The customer service is awesome. There is always someone there if you need help!

Nachteile:

There is nothing I can think of. It is so easy to use.

VANESSA
MANAGER in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

GREAT COMPANY FOR LIVESCANS

5,0 vor 5 Jahren

Kommentare: We enjoy using Certifix Live Scan software is very user friendly, staff is great to work with. They are always willing to answer and solve any issues we have during a transaction. Our business has increased with advertisement through Certifix for Live Scans, and having the option of going mobile is a big plus as well.

Vorteile:

software is very user friendly, easy to understand.

Nachteile:

software is easy to use, as a user I have no co

johan
owner in USA
Verbraucherdienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

certifix

5,0 vor 5 Jahren

Kommentare: They always there when I need to ask questions/support/help. Staff been very helpful and friendly to deal with.

Vorteile:

Software easy to use and straight forward.

Nachteile:

i can't type the number by using the numerical part from the key board. Its only can use the top part of the keyboard for typing a number.

MARY ANN
OWNER in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

SOFTWARE ANALYSIS

5,0 vor 5 Jahren

Vorteile:

ACCOUNT VERIFICATION OPTION ON LAST PAGE IS CONVENIENT.

Nachteile:

WOULD BE HELPFUL TO GET AN AUTO RESPONSE IF THERE IS AN ISSUE WITH A SCAN AND IT DIDN'T GO THROUGH - VERSUS US HAVING TO CHECK DAILY TO CONFIRM THE PRIOR DAYS SUBMISSIONS WENT THROUGH.

Jorge
store manager in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy Learning Curve

4,0 vor 5 Jahren

Vorteile:

I was able to learn and to teach my employees on the software fairly quickly.

Nachteile:

sometimes the scanning portion of the program freezes, but with a quick restart of the application the program is back up and running in no time.

Elizabeth
Chief Planning & Measurement Officer in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fast, Reliable

4,0 vor 5 Jahren

Kommentare: It has been a straightforward process. Any issues in billing have been resolved quickly and efficiently. We have also been able to schedule some in-office Live Scan processing for our board members, which makes it very convenient for us to have everyone comply with our policies.

Vorteile:

That there are several locations available where we can send candidates to get their fingerprints taken.

Nachteile:

The website needs to be updated to reflect changes in locations, closings, etc. We have had a few candidates now tell us that they went to a few locations that were listed on the website, only to find that they were closed permanently.

Bardia
Owner in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software and company

5,0 vor 5 Jahren

Kommentare: The support is great, also like how the community in notified of you service.

Vorteile:

It highlights the important fields necessary to complete the live scan.

Nachteile:

To look up past applicants, the history option does not go back far enough.

Avneet
Owner in USA
Paket- & Frachtlieferung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy Fingerprinting

5,0 vor 5 Jahren

Kommentare: Very positive, the staff is great and very supportive

Vorteile:

This is an awesome software. I know a lot of hard work has gone into this product to bring it to this level.

Nachteile:

we don't see anything least in this software

Sudhir
Owner in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review about software and general business policy

5,0 vor 5 Jahren

Kommentare: It has been now over 8 years with them and they have been loyal and fair to me.

Vorteile:

Easy to use and constantly upgrading to make it user friendly.

Nachteile:

lot of features which I think are basic and easy to upgrade are not there.

Ahmed
Manager in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great company for Livescan

5,0 vor 5 Jahren

Kommentare: Certifix is a great Livescan provider that I would recommend to everyone.

Vorteile:

The ease of use, the support is fast to answer and solve all my problems.

Nachteile:

Sometimes the software lags and I have to redo the scan again.

Joel
owner in USA
Druck, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

great

4,0 vor 5 Jahren

Kommentare: great

Vorteile:

easy to use hard to make a mistake since the system will let you know if the print is not good

Nachteile:

the system does not allow you to go back more than 30 days to review past transactions

Luis
Owner in USA
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software for Live Scan

5,0 vor 5 Jahren

Vorteile:

It is so easy to use. Self explanatory but even if you do not understand something their customer support is fast and efficient.

Nachteile:

Everything is great, there is nothing to dislike.

Lindsey
VP in USA
Verpackung und Container, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Certifix Review

5,0 vor 5 Jahren

Kommentare: It is very positive. Everybody in support are very helpful.

Vorteile:

It is very easy to navigate and find information within your finger tip.

Nachteile:

I can't think about anything. It works very smoothly.

hillal
owner in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

good experience

5,0 vor 5 Jahren

Kommentare: very good...good customer service and support...directing new customers to our location

Vorteile:

simplicity...easy to use easy to learn and use...

Nachteile:

Nothing that comes to my attention at this point....

Carlos
CEO in USA
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

System

5,0 vor 5 Jahren

Kommentare: There is no problems other than the eventually delay in transmitting or receiving the status.

Vorteile:

The easy to use that is been developed,

Nachteile:

A possible verification of need it information .