Zoho Bugtracker Bewertungen
Bewertet am 13.9.2018
Zoho's BugTracker for Issue/Bug/Change Management
Kommentare: We are using the bugtracker for case management as being a SaaS provider and on Agile, we are need to be very flexible in our product. Hence the changes, issues need to records more frequently and quickly so that we can respond well in time. this tools helps achieve the goal
Vorteile: Zoho Bugtracker is a very simple yet powerful tool for managing the issues/bugs or changes. The layout is simple and you can respond or add comments to your bugs from email/app. The categorization within projects helps narrow down to project and gives a better overview of the status of the project. The dashboards are also very useful.
Nachteile: Unfortunately, i have noticed that as the comments/notes or screen keep accumulating in a case - the page behaves weird. For eg: we had a very length email which contains lot of details and when this email was sent as it to the case through email, the page went extremely long at bugtrackers and the verticle scroll bar almost disappeared. But in general it is very good for all project types
Bewertet am 17.4.2018
Feature Rich, Customizable, Easy to Use Project/Bug Tracking at a Good Price
Kommentare: My company FINALLY adopted some project/bug tracking software after 2 failed, previous attempts. Love Zoho.
Vorteile: My entire company LOVES using Zoho Projects/Bug-Tracker. We had previously used JIRA and were pulling our hair out trying to customize it with some simple workflows. I usually excel at that sort of thing but we did not seem to get along. Next I found Zoho and from the trial through today, they're amazing. It's easy to customize anything, the pricing is great, the support is fantastic and very responsive. They do regular updates and explain everything so you can jump on any new features right away. I HIGHLY recommend Zoho Projects/Bug Tracker.
Nachteile: Occasionally we run into an issue with a complex project where we'll need more custom fields to be able to add to it and have to be a little creative.
Bewertet am 11.9.2018
Zoho Bug Tracker
Kommentare: Very Good.
Vorteile: I really like the user interface which is very friendly for users from all background. The software is easy to use and has lots of functionalities. Moreover it is easiest for a small company like mine with only 5-6 users to use the basic features for free. We don't have either the budget or the knowledge to use the more complex bug tracking softwares and this works perfectly for us.
Nachteile: I wish we could customize it a bit more. I also wish there were more ways in which we could classify bugs with larger range of severity. But honestly saying I am very satisfied with Zoho Bugs and these are only minor points.
Bewertet am 28.10.2018
Instantly Spots and Tracks Bugs You Don’t Need
Vorteile: I use Zoho Bug Tracker to identify if there are any bugs in the programs I use. This software is quite helpful because it alerts me each time there are bugs. There are software that can slow your system down or even occupy a lot of bandwidth which causes your computer to freeze or lag. Some software automatically has you download other features you don’t need without you even knowing. Zoho Bug Tracker is quick to spot these issues and keeps my computer running at the speed I desire it to be. I never have to worry about bugs with this software.
Nachteile: My main issue with this software is the steep cost. Lowering the price would make it more attractive for consumers to purchase since people do need this type of software.
Bewertet am 1.11.2017
Powerful features with Simple interface
Vorteile: I use it regularly and never felt anything lacking in this app. It is loaded with powerful features. I have been using it for more than two years and not paid a penny yet. It's free for small teams but pleasantly exceeds your expectations.
Nachteile: Though nothing much to complain, the look and feel is a bit too functional. Would love interesting bits in design here and there.
Bewertet am 26.3.2019
Must have for indie projects
We are using it for indie game and it's really amazing. Easy to track bugs and project status. It automatically creates Relase notes for each milestone, which is great! Also, collaborating is also great.
Free version is more then enough for small teams like ours.
-Ease of use
-A lot of functionality to help the project organization
-UI is really good
-Fast and stable
-Free version is enough most of the time
-Nothing and no one will bother you when using free version
-Collaborating is easy
-You even get a forum (even with the free version)
There is a lack of customization:
-Can't add new custom entries for bug status (for example "re-opened" or "waiting for")
-Milestone status is always set to Open, even if it's just a planned milestone for the future. Can't add new status for milestones
-Can't add new custom entries for bug severity, classification In short, you have to use it as they meant to, no customization at all.
Bewertet am 24.7.2018
Very fast custom views and a user-friendly dashboard to manage bugs.
the feature I liked the most is their kanban view of the portal it gives ease of use in tracking bugs.
Increases the productivity with predefined privileges for every user and hierarchy.
It is on the little pricey side than other bug tracking solutions.
Doesn't have the mobile app.
It doesn't provide the mobile app.
Bewertet am 7.4.2019
A very good bug tracking application
Of all the big tracking softwares I've used, Zoho bug tracker is easily that simplest to use. The ease of use doesn't mean it's a lightweight. Rather, it's very powerful and easy to customize to fit my workflows.
Zoho bug tracker has very reasonable pricing.
I also like the support from the team. They're usually very quick and helpful whenever help is needed.
Nachteile: The only thing I've always felt zoho bug tracker lacked was a mobile app. Now there's a mobile app that works very well, there's absolute nothing to complain about.
Bewertet am 12.9.2018
Efficiency for connecting Support and Projects areas
Kommentare: Great experience, helps keeping an accurate record for each area on its own tools.
It establishes a link between Support and Projects areas in our Company:
The tickets that our Support area receives through Zoho Desk are sometimes a problem or an issue that relates to a specific project either active or completed by our Projects Area which uses Zoho Projects to keep a record of all projects.
In this case the attention of this ticket is often provided by our Projects area, and each area needs to be able to visualize, register and manage the requirement in its own tool.
By using BugTracker our Support area still keeps an eye on these kind of tickets and register its development in Zoho Desk, while passing the requirement to our Projects area leaving a link between both tools (Zoho Desk and Zoho Projects); meantime, our Projects Area registers this "issue" attention related to the specific project, and keeps an accurate record of the projects history.
Nachteile: When you register the time spent on the attention for a Bug in Zoho Projects, it doesn't automatically updates de time registers of the linked ticket over Zoho Desk
Bewertet am 9.10.2018
Kommentare: It is excellent
Vorteile: Easy to access bug list and filtering and also email notification for each action
Nachteile: Able to track team bug list very easily
Bewertet am 11.4.2019
All in One Solution
Vorteile: I love this bt, no separate logins required, no hastle. If you use zoho mail or other crm through them, this is a must to keep your IT running.
Nachteile: The learning curve is slightly irritating, but if you have time to sit and explore the software, you're good to go.
Bewertet am 30.4.2018
Best place to log and manage bugs
Kommentare: Worth having in the organization to avoid the cost of infracture
Easy to log and track
best integration with calendar
Supports blogs and forums
Easy to collaborate with the help of the chat
Good support to add related documents
Good work flow support
Lack of change log support
Not having good support for complex projects support
Overall not much to complain
Bewertet am 10.10.2018
Zoho Bug Tracker is Awesome! It tremendously increases the productivity and Collaboration
Kommentare: It has increased the Productivity and collaboration and helps us to keep track on the issues.
Easy to use and intuitive
Reports are good
Nachteile: Whatever we want it's there. So, no comments
Bewertet am 6.6.2018
Best Solution for Bug Tracking
Vorteile: Have been using Bug Tracking Tools last 7 Months it got way easier to manage and plan new product updates. You can easily divide between new product updates and bug fixes.
Zoho's technical support is not helpful whatsoever, Little expensive and there is no mobile apps.
Overall not much to complain
Bewertet am 14.4.2019
Zoho bug tracker really useful
Vorteile: Easy to understand UI. New users can easily start using it
Nachteile: free version does not have the ability to export bugs
Bewertet am 10.10.2018
Bug Tracker Review
Vorteile: I like the support given to the customers.
Nachteile: Improvements can be done to the Customization options given.
Bewertet am 8.5.2019
Excellent Bug Tracking Tool that Does The Job
Kommentare: We needed software to allow us to identify problems with configurations to our clients.
Vorteile: There are many tools that allow you to capture bugs and issues. Zoho Bug Tracker is one of the very few that is easy to use, and to the point. The clutter is kept to a minimum and it is efficient to use.
Nachteile: There is nothing really negative, however it would be nice to have a custom URL for accessing the Bug Tracker.
Bewertet am 14.9.2018
Perfectly made for Tech Startups
Kommentare: For a product development company like us it offers all the functionality require to keep track of software bugs.
Vorteile: Ease of use and complete set of functionality.
Nachteile: Cost structure could have been more stretched.
Bewertet am 9.10.2018
About Bug Tracker
Vorteile: Everything about this software, especially features
Nachteile: nothing about this software, but sometimes loading doesnot happen in a quick manner
Bewertet am 11.9.2018
Zoho is a good Platform
Vorteile: I use most service in zoho , it's easy to use , very nice UI/UX , we are a startup company and when we a go to huge company i think we should use zoho services , so anyone need a Good services i hope to use zoho Thank you zoho
Nachteile: I don't have any Cons , so it's a good software
Bewertet am 18.5.2019
Kommentare: Very good
Vorteile: Very good It is a good software useful and version clean interface
Nachteile: There is nothing really not good about this software
Bewertet am 19.3.2019
A nice tool
Vorteile: zoho bugtracker is very easy to use and full of features
Nachteile: The free plan is very limited, just one project, 10Mb storage...
Bewertet am 12.4.2019
Bugtracker is Excellent
Kommentare: The original tracking of bugs using email, sometimes meant an issue would go missed. We no longer have that problen
Vorteile: The application proved all our daily needs in tracking bugs, backlog that needs to be schedule.
Nachteile: At this time we have not found any issues with the software.
Bewertet am 4.10.2018
Zoho Bugtracker is on-cloud ticket or bug management System
I like it because:
1. It Provides simple and easy to navigate dashboards.
2. It list and prioritize tickets on the basis of Severity.
3. Its easy to track and manage task.
Nachteile: We generally uses simple projects so its working fine
Bewertet am 31.3.2019
Zoho Versatility in features.
Vorteile: It provides all the features that make it very easy to manage issues, users, upload files.
Nachteile: if you add portal users then their account is automatically created they have to click forget password to log in.