Review - Celebrating the Challenges

Bewertet am 8.6.2011
Melanie C.
Conference Chair
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Suggestions for improving User Interface: Need to build in a "Pay Now" or "Pay Here" or "Checkout" button to make it easier for the user to follow the process "Submit Registration" button is confusing; makes people think they are finished. Recommend changing this to read "Continue", so people know they've submitted their information, but that there's still more to do. Further to above, users are confused when they receive a Registration Confirmation email prior to having paid; this again tells them that they are "finished" the process, even when they may not have paid yet.

Vorteile: Super easy to build a site & tweak it
Support is timely and thorough
Lots of nice features available, without becoming overwhelming
Source code is accessible so tweaks are easily made
Love all the reports available

Nachteile: User interface is too disjointed, presents too many "steps" or "speedbumps" between Registration & Payment processes. Needs improvement so that it is: 1. Simple (not a lot of words)
2. Clear (buttons)
3. OBVIOUS (buttons with concise language)
4. Typical of what users see when they make purchases on other internet sites (i.e. Amazon, Chapters, etc.)
Example:
Enter personal information...CONTINUE...
Review order....PAY NOW/CHECKOUT....
Enter payment information....SUBMIT
Difficult to troubleshoot in some situations where 2 different vendors are being used (i.e. Event-Wizard & Beanstream) - need a better process of communication among all parties. Building process is almost too simplistic. Would be nice to be able to drag & drop, make edits or additions to page ON actual site view page, rather than having to go to Edit/Change/Add section all the time & then having to "refresh" the view page to see every change.

Event-Wizard has made our lives easier

Bewertet am 7.6.2011
Kim K.
Director of Operations
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: As registration processing is the client's first interaction with our company, it is extremely important that the online registration interface, confirmation letter, and receipt have a professional appearance. With Event-Wizard 5.0, I can be confident that the client is getting the best impression of our company.

Vorteile: Event-Wizard's automation of email confirmations and payment processing has been a huge help for us. It frees us up from mundane processing tasks, and allows us to spend more time with our clients to provide them with even better customer service. For someone with intermediate computer skills, the Event-Wizard 5.0 interface is well-designed and robust; minimal instruction is needed to set up events, and there are lots of options to customize function and appearance.

Nachteile: There are still some bugs in the design and function, but my questions and concerns are always addressed promptly.

Event Wizard Registration Site

Bewertet am 13.6.2011
Nicola G.
Research Analyst
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Keep up the good work! New features allow more options to the customer registration forms. Keep streamlining the process.
Stay connected a service providers. Being able to contact someone and get assistance when issues arise is invaluable.

Vorteile: Can use create own event registration template.
Not necessary to re-enter same information for every new event - can edit existing templates.
Variety theme selection
GREAT technical support team. It's a big plus that I can pick up the phone when having issues, or when new features need explaining. Generally quick response to customer problems.

Nachteile: New Group Registration feature needs a little more tweaking. One should be able to register at an individual or as a group. Too confusing for a single registrant.
Feature needed: standard option to add 2nd email address field to each registration (in case of assistant)

Rowing Canada Aviron Coaches Conference 2012

Bewertet am 4.4.2012
Brenda P.
Director of Operations & Finance
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Excellent product and customer service. Would not hesitate to use them for our next event.

Vorteile: Event Wizard is very User Friendly. The reports are a critical tool for our event and I found them easy to use. Having the ability to choose a "canned" report and also create an "adhoc" report was fantastic. We opted to have Dot Com produce our accreditation badges with the schedule printed on the flip side. This was a big success and Dot Com even delivered the badges to our event! Great customer service by the entire staff of Dot Com

Nachteile: I would like to see more "help" sections or tips on the set up pages - how to add links, how to add text, how to create a page, etc. But the staff were always helpful when I had questions and was stuck in moving forward.

Event Wizard is Great!

Bewertet am 8.6.2011
Amy C.
Administrative Assistant
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Overall, I'm very pleased and would reccommend EventWizard to others.

Vorteile: I really love the new Pro version. There's so many great features and it's so easy to use! I can run reports, do mass emails and modify my event anytime and anywhere. And the event wizard staff are so supportive and helpful whenever I'm in need of assistance. Overall, I've had very positive experiences using their software.

Nachteile: There aren't really any "cons" I can identify, however there are a few features that could be added. I'm sure that as customers provide more feedback EventWizard will update and add features to meet their client's needs. One thing that would be very useful is if they could create a series of online tutorials so that we could increase our knowledge and skills.

Event Wizard Experience

Bewertet am 15.6.2011
Kelly B.
PRESIDENT
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We've used Event Wizard for the 9 years our company has been offering marketing management services for our clients. The tools are easy to use, the support is fantastic and the team is second to none. Great work. Thanks for allowing us to give feedback. Improving client experiences is also a great thing to see.

Vorteile: I love the plug and play nature of your products and the features provided within the tools. Many of our clients have last minute requirements and knowing we can accomplish their objectives easily when working with Event Wizard products makes it easy for us to continue to use.

Nachteile: There's a bit of redundancy with the process of setting things up that would be nice to have removed. Don't have specifics for you right now but could provide them when I use the system next.

OTF Review September 2010 to June 2011

Bewertet am 7.6.2011
Siria S.
Manager, Professional Development Project
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: would certainly use again
improvements are always coming

Vorteile: Easy to set up
fast, accessible support
looks great
very flexible to suit our needs
lots of features
affordable
Dotcomyourevent people are very responsive

Nachteile: registrations are accepted before payment is made
glitches with payments (due to different browsers or other reasons)
not all problems could be/were promptly fixed
can't see refunds or partial reimbursement transactions
would be great to access more than one event at a time
would be great to access dashboard without having to exit event
few other things would be great (too hard to find credit balance)

Great! Alot of different ways you can use it. Easy to customize to your event.

Bewertet am 7.6.2011
Kathryn B.
Marketing and Fundraising Coordinator
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Great for large events to organize registrations and sponsorships.

Vorteile: Great customer service that takes you through all the different ways you can use the program. After getting a short introduction I found it very easy to use, edit and work specifically to my needs. Would recommend to others and will definitely be using again in the future.

Nachteile: With so many options, it can be a little daunting to start, but their costumer service is great, they get back to you right away and once you grow accustom to the way the program works its quite easy to use.

Used Event-Wizard with ease the first time out!

Bewertet am 15.6.2011
Philip A.
Business Development Manager
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I would recommend this registration software to anyone planning an event. I feel that it has all the neccesary capabilities plus some nice added features like social media, easy to use templates, and at a glance reports

Vorteile: - Easy to setup
- Great Customer Service
- Easy to use by all involved
- Multilanguage was simple
- Reports were great
- Flexible support staff
- Hands down better than Cvent
- Easy to pull reports

Nachteile: - We got an error message on some occasions due to server updates. However this was resolved quickly. - The website went down twice.

We love Event Wizard!

Bewertet am 7.6.2011
Kerry T.
Owner
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Recommended Event Wizard for all businesses, large and small since there are many tools to use and promote your events customization is available, and you only pay for the registrations you need.

Vorteile: We have used Event Wizard for our online training registration and had excellent results. It is so easy to use and they customized a unique registration code system for us with no problem. Customer service has been prompt and friendly and we are very pleased with our purchase.

Nachteile: We have found no cons

Review

Bewertet am 7.6.2011
Rose L.
Technology Director
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Excellent service to date. Will be excited to use Name tags and registration sorting methods closer to date of event.

Vorteile: I like the trial period that you could click and play as much as possible so that you could figure out the system. I liked that I was contacted by a customer service person that has helped out with any questions that I have.

Nachteile: More information for financial payment systems. I was trying to integrate Beanstream for some time before I asked for help.

Excellent event registration service

Bewertet am 7.6.2011
Flavia S.
Meeting Planner
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I have had the pleasure of using Event Wizard for three events to date and would not hesitate to recommend Event Wizard to clients and colleagues. This Canadian owned and operated company provides excellent service at a very competitive price.

Vorteile: - creative designs
- flexibility of formats
- ease of reporting
- efficient and speedy tech support
- very good value

Nachteile: - learning takes some time

McLennan Ross Review

Bewertet am 10.6.2011
Tracy S.
Marketing Manager
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I would rate it 4 out of 5

Vorteile: Easy e-commerce payments, Can brand effectively,

Nachteile: Can't register more than one person at a time, e-commerce has to be paid by cheque which takes a while.

Antwort des Softwareanbieters

von DotCom Your Event an 10.6.2011

Thank for your review. We now have a full Group Registration feature - see more here http://www.event-wizard.com/features/group-registration

Great alternative events registration platform!

Bewertet am 23.3.2018
Founder and CEO
Eventservice
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Beneficial in regards to easy registration for all events!

Vorteile: Event Wizard is a great and functional event registration platform software. As always dedicated to Eventbrite, I must say that Event Wizard is a good alternative.

Nachteile: Event Wizard visual design could be a bit more interesting. Events should be memorable and fun in regards to all aspects.

Afshin IAIA

Bewertet am 7.6.2011
Afshin P.
Mr.
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I am very satisfied and will keep using the services.

Vorteile: Easy to set up, lots of options

Nachteile: Limitation in the use of custom graphics

Antwort des Softwareanbieters

von DotCom Your Event an 14.6.2011

Thanks for your review! We have very powerful custom graphic options within Event Wizard, learn more here http://www.event-wizard.com/features/themes

Rural Ontario Institute Event Wizard Review

Bewertet am 7.6.2011
Kathie M.
Communications Manager
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I would highly recommend using Event Wizard for any event registrations

Vorteile: Easy to use...lots of ways to customize....good reports

Nachteile: not sure....haven't really noted any yet

User Friendly system

Bewertet am 9.2.2012
Ted F.
Treasurer
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Overall, I'm happy with using the system and would recommend it to others

Vorteile: relatively easy to use
good support

Nachteile: would like ability for more customization

FDFA-June

Bewertet am 7.6.2011
Allison B.
Office & Convention manager
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: have recommended and will continue to recommend

Vorteile: Easier interface to work with
like the group option

Nachteile: can better answer this when our registration closes

Tips for Traders

Bewertet am 15.6.2011
Dianne W.
Coordinator, Member Education Serivces
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I would highly recommend this product.

Vorteile: Very user friendly system. And, Monique Papy provides exceptional customer service.

Nachteile: No Cons to report.

Dynamic and easy to use

Bewertet am 7.2.2012
D S.
pr markeitn coordinator
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Great product, would definitely recommend

Vorteile: simple to use, great data and very customizable

Nachteile: No cons observed for our needs

Good Solid System

Bewertet am 16.6.2011
Natalie S.
Admin Coordinator
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Great system

Vorteile: Turn around time and Customer Service is excellent.

Nachteile: The Payment gateway costs are high