Über Kore

Kore.ai is a globally recognized leading provider of Conversational AI and Digital UX Virtual Assistant Platform and Solutions.

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Vorteile:

It's easy to add channels, use the agent transfer and expose the APIs. Overall a very good experience using this platform.

Nachteile:

Managing the versions of the bots since there is no mechanism to rollback to earlier versions.

Bewertungen zu Kore

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,6
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

9,2/10

Kore hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 15 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (15)

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Nutzerbewertungen filtern (15)

Sathindu K.
Engineer in USA
Computer-Software, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great and easy platform to build chatbots

5 letztes Jahr

Kommentare: As overall its a great tool. Nice UI/UX as a developer.

Vorteile:

The user experience as a chatbot developer in kore.ai platform is great. It has all the tools to built the chatbot from the scratch. Even from the prototype stage. Bot flow creation is very easy and it has many advanced features too considering from AI perspective.

Nachteile:

I think collaboration can be improved further more. And for the cloud version I could not find a way to use specific version (Because it changes frequently)

Antwort von Kore.ai

letztes Jahr

Hi Sathindu- Glad to hear that you liked the user experience. Thank you for such amazing feedback and for recommending the Kore.ai Virtual Assistant Platform. Hope you get the most out of it.

Will R.
Product Manager in USA
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent solution for chat automation.

4 letztes Jahr

Kommentare: We are using Kore to automate chat generation in order to help recruiters hire great talent.

Vorteile:

Robust feature set and thorough training process.

Nachteile:

Documentation can be a bit difficult to wade through at times.

Neha T.
Associate in Singapur
Computer-Software, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good Platform to work on!

3 letztes Jahr

Kommentare: All end user questions are answered by the bot using Kore.ai.

Vorteile:

Easy to use. Don't have to write all the code from scratch to execute.

Nachteile:

Customer support is not that good. Difficulties in resolving issue.

Antwort von Kore.ai

letztes Jahr

Hi Neha- Glad to hear that you found the Kore.ai Virtual Assistant Platform easy to use. Thank you for your feedback on customer support- we appreciate this, as it helps us improve the experience of valued users like you.

Chitrang A.
Software Developer in USA
Computer-Software, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Kore.ai Bots Platform Review

4 letztes Jahr

Kommentare: It's very easy to design virtual assistants which could be used for different purposes, the platform already provides the tools over the counter so that a user will not have to sit a design them, you need only care of the business logic which goes in the development of the bot.

Vorteile:

The dialog tasks are very easy to implement, the types of input which are needed are very neatly documented and implemented, all of the options are very to navigate, some of the features like masking, small talk, and basic training is done by the builder itself. It's easy to add channels, use the agent transfer and expose the APIs. Overall a very good experience using this platform.

Nachteile:

The only thing which I feel could be improved is the sidebar on the bot platform, it's very hard to control the options on the sidebar on mouse hover since it keeps going up and down quite frequently.

Antwort von Kore.ai

letztes Jahr

Chitrang, we're glad you had a good experience. Thank you for your feedback on enhancing the sidebar on the kore.ai virtual assistant platform- we appreciate this, as it helps us improve the experience of valued users like you.

Amila V.
Senior Software Engineer in Sri Lanka
Computer-Software, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Highly recommend for those who are willing to build their own chatbot solutions

5 letztes Jahr

Kommentare: With my all the experiences in developing different chatbots using Kore.ai platform, I highly recommend this Kore.ai platform for anyone who are searching for a better Virtual assistant development platform for their purposes.

Vorteile:

The Kore.ai platform provides several strong NLP rich features for the developers which can be used to make their chatbot solutions really powerful. Some features like managing interruptions and multiple requests, handle multiple intents within a conversation, analyse sentiment tones behind user responses, extracting entities from user utterances and many more. And also it's really easy to integrate our developed chatbots with other messaging/chat applications as it supports most of the popular channels such as Messenger, Slack, MS Teams, Skype etc. or even we can easily integrate with our custom web sites/pages as well.

Nachteile:

I feel that it would be better if the testing UI is developed as a different module within the platform to make it more usable.

Lakshmi prasanna V.
Sr.Analyst in Indien
Computer- & Netzwerksicherheit, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very easy n flexible

5 letztes Jahr

Vorteile:

Its very easy to create any huge bot in a minutes. I am very much interested and liked to work on it.

Nachteile:

As of now, nothing to include in it. I am very much satisfied.

Antwort von Kore.ai

letztes Jahr

Hi Lakshmi - For you to say- "It's very easy to create any huge bot in minutes" makes our day! Thank you for such amazing feedback and for recommending the Kore.ai Virtual Assistant Platform. Hope you get the most out of it.

Ankitha B.
Senior Software Developer in Kanada
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Say hello to the new AI tool to get your ivr experience to the next level!

5 letztes Jahr

Vorteile:

This is a great tool with abundant features and easy to navigate UI. I love how the an entire complex call flow spanning across multiple systems can be implemented under one BOT with Kore.ai while handling multiple features like machine learning, NLP etc. This product itself as so many in built features which are easy to use.

Nachteile:

Kore.aI has too many properties and features which are so good but at the same time can made it difficult to keep in mind/maintain while building new bot/making more changes to existing bot.

Thesni N.
Automation Consultant in Indien
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Kore.ai - Easy to learn

5 letztes Jahr

Vorteile:

- Interface is very user-friendly - Many functionalities and language capabilities

Nachteile:

- Integration with other tools tutorial availability would be helpful

Daniel G.
IT Product Consultant in Mexiko
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Smart and ease

5 letztes Jahr

Kommentare: We are working with some prospect clients, Hospitals and motorcicle brands

Vorteile:

You don't need to develop any code to make a chatbot works

Nachteile:

I guess there should be more example of how to work with javascript to make for functions for the bot, maybe this could be specify in the documentation

Fausto V.
IPA Practice Director in Mexiko
Industrieautomation, 10.000+ Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Fausto Velasco Survey

5 letztes Jahr

Kommentare: Customer Satisfaction Improvement ,

Vorteile:

Very intuitive solution, really low code

Nachteile:

some connectors to integrate Natively with some RPA tools

Antwort von Kore.ai

letztes Jahr

Hi Fausto- It's great to hear that you found our solution very intuitive. All of us at Kore.ai value your honest and positive feedback. Thank you.

Likhita G.
Engineer in Indien
Computer-Software, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Kore Ai Basic Training

4 letztes Jahr

Kommentare: Was fun working with it

Vorteile:

The ease of working, the inbuilt basic machine learning and NLP services, The multiple deployment options

Nachteile:

Keyboard short cuts, like esc to close the dialogue box

Anant B.
Architect in Indien
Computer-Software, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Kore.ai in building conversational experiences

4 vor 2 Jahren

Kommentare: Overall its good platform where customer can build the conversations experiences for the medium complex use cases quickly.

Vorteile:

Machine learning models and designing of the conversations.

Nachteile:

Managing the versions of the bots since there is no mechanism to rollback to earlier versions.

Antwort von Kore.ai

letztes Jahr

Anant, glad to hear that you liked the overall conversation designing experience. Thank you for your feedback on managing the versions of bots- we appreciate this, as it helps us improve the experience of valued users like you.

Dinesh M.
Associate Engineer- Technology in Indien
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Best software for use and learn

5 letztes Jahr

Vorteile:

User friendly Interface that helps new users to understand the software well and good.

Nachteile:

I couldn't find any cons for the software cause it's good and I'm also new to similar softwares

Antwort von Kore.ai

letztes Jahr

Hi Dinesh- We are overjoyed to hear that the Kore.ai Virtual Assistant Platform exceeded your expectations and it has a user-friendly interface. Thank you for such endearing feedback and for recommending the Kore.ai Virtual Assistant Platform. Hope you get the most out of it.

Lalit C.
Analyst in Indien
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easier to use

5 letztes Jahr

Kommentare: Overall, it is a good platform to develop your skills in chatbot development

Vorteile:

Ease of use Productivity Lots of integration options

Nachteile:

Integration for third party app is bit lengthy

Antwort von Kore.ai

letztes Jahr

Hi Lalit- Thank you for such a positive review. Thank you for your feedback on integration with the third-party app- we appreciate this, as it helps us improve the experience of valued users like you.

Abinaya N.
ASSOCIATE ANALYST in Indien
Verbraucherdienste, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good software

5 letztes Jahr

Vorteile:

Natural language processing and low code environment

Nachteile:

Nothing as such as we had a free training offered as well for the course