Power Diary Erfahrungen

Power Diary Is An Amazing Comprehensive EMR

Kommentare: Power Diary solves multiple problems for me by offering an All-In-One type EMR platform that allows me to document, track my invoices, communicate with clients, manage my schedule, and pay attention to my reports.

Vorteile:

Power Diary offers LOTS for features: built-in CRM for email & SMS marketing, appointment reminders, and client correspondence; HIPAA compliant EMR for SOAP notes; customizable templates for SOAP notes and intake/consent forms; the flexibility to create your own SOAP notes and forms; automatic invoices generated when appointments are created; easy scheduling in-person & online through a client portal; capability of clients to pay in advance when they schedule online; Stripe integration with payment processing; reporting for KPIs to understand practice management; ability to create session packages; ability to create 1-on-1 sessions or group classes

Nachteile:

1-way sync with Google calendar - 2-way sync would be much better so that the calendars could fully communicate

Very satisfied with Power Diary

Kommentare: Very satisfied with my overall experience. Technical support has also been exceptional when I have had queries

Vorteile:

Power diary is very user friendly, with lots of wonderful and helpful features

Nachteile:

Compared to Cliniko, I think cliniko presentation is a little nicer; however, overall I prefer all the additional features that Power diary has to offer

Not too bad, with potential

Kommentare: Overall it isn't too bad, Notes are quite good. And staff are good.
However, it does remain a very restrictive platform with multiple irritating imperfections. They are keen to listen and let you know they are making changes, but the role out is extremely slow and slightly disappointing following the long wait. They have the potential to be very good if they implemented the changes they say they would do, but sometimes get they feel they are complacent with their product.

Vorteile:

Support is good in that staff to try their best to help quickly with the availability they have. Have some good features e.g notes. It can be a cheaper option if you avoid using SMS. (This is where they make up the difference.)

Nachteile:

They take a very long time to implement changes, yet they can implement changes fast if need to such as adding telehealth during COVID 19 in a week (if they didn't they would have lost business). They discussed intake forms since I started a year ago (and has been a popular demand by many users) and still just talk of it happening, yet keep you hooked by saying coming in a few months. They make their money on SMS so be careful , never known SMS to be so expensive. They recently did a user interface facelift with new features. It is still quite dated compared to competitors and you're restricted to what you can do. They could do with a graphics designer or ergonomic designer on their team.

Make your practice yours!

Vorteile:

The confidential, secure billing, communication, portal, and private mode are immaculate. It is so easy to customize your needs and make the PD work for you and your practice effectively. It never has lag or downtime and they’re always working on improvements.

Nachteile:

It may be harder for less tech savvy users to customize efficiently.

PowerDiary Review

Vorteile:

I like the user interface. I also really like that I can do everything in one system, including email communication. I don't manage the program but it seems that it is highly customizable, which is not always an option in other EHR systems.

Nachteile:

Sometimes it takes a while to load and get started. Once it does, everything runs smoothly. More importantly, I do miss the app from our old EHR. It is ideal to be able to have that accessible but I can access it via webpage on my phone browser and that works just fine.

Everything I need and nothing more!

Vorteile:

I love how easy it is to use the features. Theren't aren't a bunch of bells and whistles - just what I need to for this field. It's pretty easy to figure out how to use the platform even without using the tutorials. I use it for scheduling and for EMR and my Telehealth platoform.

Nachteile:

It's a little difficult managing the form templates and other templates you might use.

Poer Diary usage

Kommentare: Positive, I have it open when I need, and I don't have to log on to get into it as the memory works well.

Vorteile:

I can set appointments then forget that I need to remind them because the system reminds them

Nachteile:

A bit tricky (as a sole trader with a bit of a social life) to use it as a personal diary, to put in the different activities, with whom etc I just block out those times I need away and hope I remember what they were for

Power diary one stop shop

Vorteile:

Handy integration with payment systems that saves so much time. User friendly - instructions readily available for different functions.

Nachteile:

Would appreciate formatting options within the notes section.

Works Great For My Small Business!!

Kommentare: We use Power Diary at my job and we love it!! It is so easy to use and there are so many amazing features that make our schedule run so smoothly. Our clients love it also which makes us look good. And the price is so affordable for our small businesses! I'm so glad they offer a free trial period that was easy to sign up for so that we could quickly see if it was the right choice for us!

Vorteile:

Color-coded Calendar, email and text reminders, easy to use templates for all types of communication and notes.

Nachteile:

I just wish they had an app. that is the only thing they are missing.

Very happy with PD

Kommentare: Very helpful and quick responses to troubleshooting. Easy to set up and use

Vorteile:

Easy to use and somewhat intuitive in nature.

Nachteile:

The creation of forms is a little cumbersome. I’d like more inbuilt measures

New Powerdiary user

Kommentare: Convenience of online access to Powerdiary for practitioners and online booking for patients is huge for us.
Communication with the team is easy and quick responses are the rule. Great value.

Vorteile:

Convenience, communication, ease of use (with a couple of qualifiers)

Nachteile:

Clunky re-appointment system, online booking system could look more attractive to users/patients

Easy to use, great functionality, responsive team

Kommentare: We moved from Front Desk PM to Power Diary after 12 years. We were naturally anxious about how the information would be migrated to the new system, and whether the system would be able to handle the frequent, high intensity use our multi-practitioner, multi-disciplinary team demands. We have 42 users, and 29 practitioners so we needed a system that was responsive, adaptable and customisable and easy to use. Power Diary has been all these things in the two weeks we have used it, and anything we couldn't use the team were an email (and a phonecall) away, fixing issues for us, helping us navigate and making our lives easier.

Vorteile:

The flexibility of the product and the willingness of the support team to take on suggestions for improvement or tweaks that would improve functionality further.

Nachteile:

Would love to drill down a bit more on the toggle restrictions but will be passing that suggestion on.

Private practice assistant

Kommentare: Staying up to date. For example, online booking people don't have to catch us in business hours, they can book anytime. Being able to take a payment within the software, in person or over the phone saves money from missed payments. No one carries cash anymore.

Vorteile:

Powerdiary gives ease to my everyday business tasks, from storing my client statistical data, automatic client number generation, online booking and invoicing. It makes business run more smoothly as it is inituitive and the client information is quick at hand when needed. It is so easy to navigate, my staff have required minimal training to use it. Being able to see the little note on the current appointment diary, when the client's next appointment is scheduled or previous booking was, is very helpful and time saving. It allows you to jump straight to it with one click of the mouse.

Nachteile:

The additional charge for sms reminders in today's tech environment is a little disappointing, as locally, unlimited sms are included in most data plans. However, if it for the moment this means keeping costs down and I can choose to use or not then it is only a minor concern.

Clinical Psychologist

Kommentare: Benefits - quick ability to get Medicare rebates once relevant data entered- not as easy to enter less frequent options - such as DVA clients or overseas student insurance options for online rebates Good ability to do quarterly tax accounts/ records from the program Still using other online storage/ memory options for client records (other than session notes) as not a great way to upload quickly -such as with google drive from the printer scanner

Vorteile:

Easy to use/ find way around for new receptionists etc Easy to find/ record client information/ details

Nachteile:

Difficult to look up problems/ find information on the frequently asked questions - I've wasted a lot of time trying to find an answer to problems such as where to input Medicare/ Referrer/ Third party details- and have ended up having to call the customer support line due to bad info/ options etc It would be better to have an easy option to colour diary entries/ customise the colour of the client diary options from the drop down menu -to easily change/ add other colour options unique to our practice -

Brilliant practice management software for specialists!

Kommentare: We are a specialist respiratory and sleep medicine practice with 10 physicians. We use powerdiary for all of our appointments and billing. It integrates seamlessly with medicare for our billing, is intuitive, fast, with an excellent team behind it always ready to respond to our queries and cater to our needs. We love it and would recommend it without hesitation.

Vorteile:

Easy to use, intuitive, fast, much simpler than any other practice management software. Very responsive team always willing to engage, field queries and respond to our needs.

Nachteile:

We don't have any issues with Power diary. We have found it meets all our needs.

Power Diary is an amazing tool

Kommentare: I am not solving any business problems, but love the convenience of being able to remote in from any device anywhere to access it.

Vorteile:

I am not an IT person and I can use the product easily. It makes simple sense. Little features to help make it more timely for all.

Nachteile:

It assumes everyone sees different people. Which mans if I put a referral into persons A diary and person B is seeing the same person, the can not set settings for their use, only the main diary persons use. So each time the client comes in, they have to change their settings and billing options and referrals. It can confuse medicare to no end.Though this is said to be a a modification for the future. As the other diaries in our system are contractors I would have liked to be able to have the option to calculate a split fee from it as all the finances, i.e. who has been paid, what is outstanding, is in the system, but it will not allow this.

Transformed business operations

Kommentare: I would highly recommend for practice owners.

Vorteile:

It streamlines operational task like client forms, billing, appointment reminders and general correspondence. I can access it on most devices so it is readily available.

Nachteile:

Notes and email formatting could be improved to be more Word like. Also online scoring of outcome assessment would be handy. Also great if telehealth could be available to more than two attendees at different locations.

Easy to use and so many features

Kommentare: We have solved all our timetabling difficulties and sharing information dilemmas easily.

Vorteile:

I love that you can do so many things in one program. You can schedule clients, set up automatic texts, send emails and letters, invoicing, store files and so much more. For a small private practice it's great to be able t add multiple users and write our progress notes straight in the one place. We can access stored files for shared clients and you can access it from so many places. Also love how easy it is to get help when things go wrong :)

Nachteile:

That the view keeps changing (It's great that you can switch things around though and that it isn't changed all at once). Other than that everything is great!

Solves a lot of problems

Kommentare: Very happy.

Vorteile:

Very customisable. Great customer support at onset

Nachteile:

Billing area needs a tweak for my personal liking.. if individual customers could be given custom discount on monthly bills that would be very help ful.. And if we could attach video links to notes so that can be stored securely... not completely sure about putting video on a private channel in you tube.. I would also love to create a searchable problem list that can be linked to daily entries.

Great service, easy to use, but a little clunky

Vorteile:

- Customer service is quick as they are available straight away on the online chat so you can keep working and have questions asked/problems solved without having to sit on the phone

Nachteile:

- Odd things will happen about 1-2 times a month. Today we have opened our program to find all the cancelled appointments have disappeared from the diaries - It would be great if it was integrated with HICAPS ( I hear this is on the way)

Excellent appointment tracking system

Kommentare: No comparison between our old paper diary system and Power Diary! The ability to access from anywhere, see details of diary entries for multiple practitioners, and instant notification of updates to appointments are invaluable.

Vorteile:

Power Diary is extremely easy to use, allowing for easy client scheduling and reminder contact via sms. Simple, intuitive interface that has many powerful features and can keep track of a wealth of information. Love the fact that I can check for changes to my schedule from my laptop, phone, and iPad. Invoicing and payment records are easily accessible and there are a number of useful summary reports that can be run. An invaluable tool for our clinic.

Nachteile:

No real cons of note! Only issues have been when internet has been down or very rare issues from Power Diary's end of things, technically speaking.

the garden room

Kommentare: The appointment reminders have proved invaluable and I believe improved no-shows and forgotten appointments. This also makes your practice look professional and well-run, which instils confidence in my client base.

Vorteile:

I love the fact it's relatively easy to use and if I have ever had any issues the online support has been amazing.

Nachteile:

The only things I can think of that I would find helpful to be improved would be some function so you can only allow specific clients to book appointments online. And the other issue I have found is if you have consent forms that you send out for new appointments they seem always to go out every time you book follow-up appointments just thought that that might be something you could look at

Using Power Diary

Kommentare: Very positive

Vorteile:

Easy to use, can easily enter and change appointments, can check my appointments using the app on my phone

Nachteile:

I don’t have any negative comments and our receptionists like it but would like it to use text messaging

My review of Power Diary software.

Kommentare: It solves many problems. It keeps excellent records
There is a complete history of my business on the software.

Vorteile:

Ease of use Can be transportable on my phone. Also on laptop, PC, desktop computer. Excellent record keeper.

Nachteile:

The price seems to continue to rise, I now pay double what I was paying previously. I need more training to get some use out of facilities That I currently don't understand.

A comprehensive practice management system that is easy to use and has great customer support.

Vorteile:

Easy to use . Comprehensive, it does everything I need including financials. I love the SMS reminders. Excellent prompt technical support.

Nachteile:

The only problem is I have encountered were to do with my Internet connectivity, which makes an entirely web based practice management system a little tricky.