De Facto ERP Bewertungen

von De Facto Software

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Über De Facto ERP

We provide software and services for SMEs, in Accounting, Logistics & Distribution, BI, Document Management, CRM and Web and Apps.

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IT Dept.
  • Gesamtbewertung
    1/5
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    1/5
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  • Quelle des Nutzers 
  • Bewertet am 29.4.2016

"Don't go anywhere near them!"

Kommentare: You would be amazed at how nothing at De Facto is there fault... They claim that nothing in their software ever goes wrong...This however is not the case. After a dreadful implementation which to be honest, I think was made up as they went a long, things only got worse. Most of the staff is poorly trained, and are continuously clueless when trying to solve issues.
The M.D is extremely rude and arrogant, and needs a lot of lessons on how to speak to his customers.
DO NOT BUY DE FACTO for their WMS system. It is held together with paper clips and gum.
They claim it to be a finished product, however you will spend loads of money for them to 'bespoke' it to you, bespoke meaning actually building the standard product and making it work. In fact we have now bought multiple bolt-on software packages from elsewhere, to replace certain modules in De Facto which proved to be useless.
We chose De Facto over other providers mainly because of the cheap price. The entire company is now living with the terrible consequences. The next chance we get, we will be searching for another.

  • Quelle des Nutzers 
  • Bewertet am 29.4.2016