Great Quoting Engine for Small Group Marketplace

Bewertet am 8.2.2019
Cathy B.
Owner
Versicherung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We had a one-on-one in office presentation of the software; I was so impressed that we signed up right away. The customer support staff is good about getting back to us quickly and everyone working there is super nice and helpful. I would highly recommend the software.

Vorteile: The Rate Factory has made quoting groups AND handling small group renews a breeze! With very little effort we can create Excel Spreadsheets that show plans with both Composite and Age rates for employees. If a client wants to 'shop', we have instant access to all carriers in our state and can show them the cost on one phone call. No more requesting quotes, making a spreadsheet, and getting back to them a week later! This has been a life-saver for us during our busiest time (year-end) when we have Open Enrollment for ACA, Medicare, and dozens and dozens of groups renewing 1/1.

Nachteile: They made some changes to the spreadsheet, so we do have to modify the document before sending to the client. We are hoping they will make changes so that the company name and effective date for quotes will automatically appear. There are a few columns that need to be cleaned up, but other than that, the excel sheets saves us HOURS of time!

Antwort des Softwareanbieters

von RateFactory an 11.2.2019

Thank you so much for the review, Cathy! We also love how quick and easy RateFactory is. And yes, we're making changes to the Excel exhibits to include company name on every one instead of just some of them. Watch for the updates in the coming months. Thanks for being a great customer!

Rate Factory

Bewertet am 25.1.2019
Verifizierter Rezensent
Group Ancillary Specialist
Versicherung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This allows for a fast quote turn around time so your clients are never left waiting.

Vorteile: I really like the ease of quoting small group. It is strait forward to use and prints quotes nicely.

Nachteile: This is a very good quoting tool. I look forward to seeing what updates may come.

Antwort des Softwareanbieters

von RateFactory an 6.2.2019

Thanks for reviewing!

Love!

Bewertet am 1.2.2019
Jennifer E.
Benefit Consultant
Versicherung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Quick and easy quoting. I love that when the numbers are put in correctly it amazing!

Nachteile: There can be occasional errors with the numbers. This is frustrating bc we depend on them to be accurate. Would also love dental and vision to be included

Antwort des Softwareanbieters

von RateFactory an 6.2.2019

Thanks for reviewing, Jennifer! We're glad you love it! As long as we receive correct files from carriers, our rates are within $0.09. Sometimes rate files change and we don't always get notified right away, but we strive to find out any way we can and correct rates immediately upon learning of any discrepancies. Oh - and watch for dental and vision in the platform soon! We're developing them now and will have them available in a few weeks.

Review of Rate Factory

Bewertet am 14.2.2019
Alexandra D.
Market Service Team Manager
Versicherung, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall experience is great. Wish we had this system a while back.

Vorteile: Easy Set up and Access. The speed in getting the rates & quotes returned is the main reason we like Rate Factory so much.

Nachteile: Just wish it did Ancillary but I know it's in the works to be added.

Antwort des Softwareanbieters

von RateFactory an 25.2.2019

Thanks for the review, Alexandra!

Super Easy

Bewertet am 1.2.2019
Catherine B.
Insurance Broker
Versicherung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Quick quotes for clients vs sending in a request and waiting for days.

Vorteile: A little data entry and saves me a ton of time on proposals for clients.

Nachteile: Some of the spreadsheets can be super wide and it would be nice if that width could be minimized.

Antwort des Softwareanbieters

von RateFactory an 6.2.2019

Thanks for the review, Cathy! Most of our spreadsheets limit the number of plans to five per page and automatically add the extra plans on additional tabs in Excel. Let us know if you want to get together to review the exhibits!

RateFactory Review

Bewertet am 12.2.2019
Brian W.
Director, Employee Benefits
Versicherung, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have NO regrets in purchasing RateFactory and think many brokers out there would benefit from the technology.
Hopefully there will be some more enhancements down the road to help with groups that have multiple plans.

Vorteile: RateFactory really helped me quote/present in the 2-50 market. Groups that are age banded can be difficult as there are many more variables in play. RateFactory allowed me to slice and dice data that saved me time when presenting.

Nachteile: It was difficult when comparing groups that had multiple plans.

Antwort des Softwareanbieters

von RateFactory an 13.2.2019

Thanks for the review, Brian! We actually just released an upgrade for beta testing to handle multiple plans! We'll reach out to you to get it set up on your portal.

Pleased with this software

Bewertet am 25.1.2019
Melissa H.
Account Manager
Versicherung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: very easy to use. We have been pleased

Vorteile: pre-loaded rate tables for all products and all Medical carriers

Nachteile: that I have to manipulate the excel spreadsheet every time to eliminate empty columns and add our company logo

Antwort des Softwareanbieters

von RateFactory an 6.2.2019

Thanks for the review, Melissa! Watch for additional exhibit options coming soon!

Value of having RateFactory

Bewertet am 30.1.2019
Corinne L.
Benefit Administrator
Versicherung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: RateFactory's software is a very cost-effective tool and extremely time-saving. Also the availability of having various carrier's medical rates/plans at your fingertips is a valuable asset. This is a great program to have. The only issue we encountered was in the composite rate calculations. Our office notified the company of this discrepancy and immediately their staff began working for a solution to the problem. Their customer support is outstanding and there is always followup communication. Great company!

Vorteile: The software is very user friendly and in a short period of time you become familiar with all the features available. Having this tool at your disposal allows you the ability to provide various quotes for clients within minutes.
A great time saver is also having spreadsheets created automatically and they can be modified to your liking.

Nachteile: There wasn't any item or feature that we disliked.

Antwort des Softwareanbieters

von RateFactory an 6.2.2019

Thanks for the review, Corinne! We love having you on board!

Easy to Use, Quick Results

Bewertet am 8.2.2019
Karie G.
COO
Versicherung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Set up went Quick and the tool was helpful.

Vorteile: The ability to use the drop down boxes to review plan designs with multiple carriers.

Nachteile: Level Funded Quoting was missing. We use that a lot in our agency.

Antwort des Softwareanbieters

von RateFactory an 21.2.2019

Thanks for your review, Karie. Watch for level-funded plans in the next few months! We're working with the carriers right now.