Bewertet am 5.10.2017
Relias LMS has been a great training resource for my organization
Vorteile: Relias LMS offers a large array of quality training courses which are current and relevant to the needs of my organization's workforce. Many of the courses enable credentialed staff to receive instant CEUs once they have completed them. Relias LMS also provides detailed tracking and alerts for a host of human resources functions.
Nachteile: The cost of the optional human resources management package and specialized training products could seem a little pricey for smaller organizations.
Bewertet am 9.1.2020
Using Relias to Train Staff Who Work 'Round the Clock
Kommentare: Because Relias is accessible any time, any where, we are able to train our 'round the clock staff in an efficient, consistent, user-friendly manner. Putting together training modules, designing training plans and even entering new users into the system is easy enough that this clinical counselor-turned-trainer was able to do it without issue, in an impressively short time. Per staff report, training is easy to navigate, with staff being able to use the system immediately upon training assignments. It's a great tool to keep track of completed, late and missed trainings, including external trainings. Because our staff are mandated to complete specific training on cultural diversity, sexual harassment, ethics, safety, HIPAA, confidentiality and direct care, Relias affords them the opportunity to receive training during available time. No need to think about transportation time to attend training, as all you need is a device connected to the Internet and you're good to go. Although we mainly use Relias via a browser, we also use the Relias app on Chromebooks and phones.
Vorteile: Relias is accessible any time, any where. Once set up in the Relias system, all staff have to do is have access to an electronic device and Internet connection. It's very easy to navigate, with users needing little introduction to the product.
Nachteile: In the past, I would have said connectivity issues but that issue has been resolved; in fact, we have very little issue using Relias. Perhaps updating some of the trainings on a more frequent basis would be beneficial to the customer
Bewertet am 4.4.2019
Great professional development courses
Kommentare: User friendly and very easy to take courses on a variety of topics related to my field.
Vorteile: I have taken over 60 courses through relias and have been very pleased with the content. The courses are easy to navigate, and take approximately the scheduled amount of time to complete or less. There is a broad range of courses available from software (ms office), and HR/management/ leadership to health related topics and direct client service. I was easily able to get professional development credit for the courses, even if they were not preapproved by my accrediting association as the course outline and instructor qualifications were readily available to submit.
Nachteile: I have no significant cons to report. When launched the course always opens in another window, and a pop up will tell you this, so be aware of your settings.
Bewertet am 15.3.2018
Began wonderfully, was great when it was Essential Learning
Vorteile: Good content. There is a wide variety of courses available although staff with family and busy schedules rarely availed themselves of it. It was an easy transition, although we made it with the staff of Essential Learning so I can't speak to how Relais does with it. Everything else with them is more difficult but this could be going well for new companies. It would be nice if they approached things with a customer service prospective vs collection agency forcing unhappy customers to stay.
Nachteile: Staff got little out of it. Did the course work just to get credit. You can pass with little understanding of material so was a waste of money. Customer service abysmal. We asked for one year contract and was provided one. Was verbally assured contract would not automatically renew. Makes no sense they repeatedly call to renew contract then renew even if you say no. We will end up in court so I admit to some bias and should never forget in corporate America that your word means nothing it just what you can squeeze in the paperwork, but this really was a waste of money for our workforce. So many free materials available it makes no sense. Just basically paying so it looks good for licensing.
Bewertet am 18.7.2019
Learning management software with nice features
Vorteile: Ability to customize the look and feel of the site to our brand, as well as tracking all of our employees courses and completion in one place. TONS of content to pick from to keep CEU's up.
Nachteile: Integration with playing their content off a 3rd party site has been a struggle. Content does not report back properly, causing training issues.
Bewertet am 2.7.2018
Relias is an LMS that our company has used to maintain annual trainings for professionals.
Kommentare: compliance on licensing and accreditation.
Vorteile: Relias is an LMS that our company has used to maintain annual trainings for professionals and paraprofessionals alike.
Nachteile: reporting and customer support are lacking and I am certain the system can do more for me than what I have had to teach myself
Bewertet am 29.9.2018
I guess it's better than a meeting
Vorteile: I like it when the training modules can be skipped through quickly. Honestly, all the information is pretty intuitive already.
Nachteile: The training modules that you have to sit through because it won't let you skip are extremely painful.
Bewertet am 31.7.2014
Continues to dazzle
Kommentare: We've been on Relias for approximatley 7 months now and are moving through the process of rolling it out to over 7000 staff in over 50 locations, as well as in community healthcare. This is not a smal project , but throughout the process so far I've found the support to be exemplary. Calls are returned and answered quickly and their "CHAT" help desk is a god-send. With regard to the product itself, the number of options in reporting makes it far more versatile than the previous LMS we had and the feature that allows us to create a report, save it, and have it automatically generated and emailed to the Manager who developed it is a real selling point. There are few cons that I can pinpoint except some minor user-interface issues. In all, a real success story in the making for us.
Bewertet am 8.4.2019
Interface could use some help but otherwise great!
Vorteile: Great to add lots of employees for different trainings, gives email notifications for due dates, has supervisor and learner interface for those in 2 roles
Nachteile: When you start a course, there's multiple pop ups that open up. CC captioning also is not available on all videos/ trainings.
Bewertet am 23.4.2019
Not Perfect, But Does The Job
Vorteile: The software is able to provide instantaneous printouts of continuing education certificates.
Nachteile: It is difficult to search for topics and the software can be buggy.
Bewertet am 19.4.2018
Overall good software, does what they advertise
Kommentare: Tracking ability on employees is done well. Better support would make this product a home run.
Vorteile: Ability to track all employees and which courses they have completed. They have a large collection of courses to choose from.
Nachteile: Customer support for their product is lacking, especially if you use their API. Courses are still using flash content (which has been disabled in most browsers), and they do not plan to update a number of courses until 2020.
Bewertet am 15.5.2018
Alot of promises with very little delivery.
Kommentare: Training compliance if they don't discontinue the course credentials without letting the administrator know.
Vorteile: I like the content offered and the features they stated they had available. It is easy for the learner to use as long as there are no glitches. Support is terrible once there are glitches.
Nachteile: This software is easy to work with from a learner perspective, but then if there is a problem it is so convoluted on how to get support. It is terrible!! Learner's emails for support go to the corporate person's inbox. They have deleted their support email and now you have to fill out a 15 part form in order to submit a request. It's terrible support. It's hard to get the specific reports you want and you can't filter someone's transcript by the training plan you are looking for. I hate this product.
Bewertet am 7.11.2018
Vorteile: Easy to find and assign trainings. Quality of trainings are great and easy for all levels of staff.
Nachteile: Unable to assign matching certificates to sign electronically so still have to complete those separately.
Bewertet am 7.11.2017
Very helpful in providing training for all staff.
Kommentare: Time saving, ease of access
Vorteile: Love the variety of training offered, many options to choose from, site is user friendly, staff more eager to participate in training as they can do it from home or phone.
Nachteile: The cost is not budget friendly, although worth it to me, it was a hard sell to my employers . The expense of adding employee access as your company grows.
Bewertet am 13.3.2018
The ease and use that Relias LMS offers!
Kommentare: The fact that building an in-house LMS gives you the power to fully integrate your branding. Your entire online training program reflects your image on the front and back end, thereby enhancing the aesthetics and boosting credibility.
Vorteile: The benefits of building an in-house Learning Management System tailored to your organization's specificity has much to be desired. Customization, Improved Functionality, Brand Integration and Targeted Expenses.
Nachteile: There are risks of technical challenges as with any in-house system, there's always a chance that you will have to deal with tech glitches, even if you purchased the pre-built LMS. Plus, there are drawbacks to bear in mind in regards to the maintenance of an in-house LMS.
Bewertet am 14.11.2018
Vorteile: I love the way you can add new users so easily and assign training.
Nachteile: There is nothing I dislike about Relias.
Bewertet am 29.6.2018
Allows users the ability to keep their employees up to date on critical training.
Vorteile: The software offers interactive videos that demonstrate trainings, safety, and ethics related topics. As an employer, videos can be scheduled for your employees, and email reminders will be sent out when they are due. Employees also have the ability to participate in trainings that are extracurricular in nature. ie If an employee wants to brush up on excel skills, Relias offers video tutorials on that subject. The videos are high quality, and most are interactive.
Nachteile: The videos can be a bit dull and monotone in nature. This is the nature of the beast as the topics are usually dull anyway. Though, they are necessary.
Bewertet am 21.11.2018
Vorteile: easy to assign courses, complete courses, earn ceu's, and track employee's completion.
Nachteile: sometimes there are bugs that will take you through the whole course and when you think you are going to the exam it kicks you back to the beginning of the course you just completed.
Bewertet am 19.12.2019
Ease of Fulling Dreaded Training Requirements
Kommentare: Using Relias allows me to access my reccurring, training courses - that are required to maintain my employment - online. The ability to access these training courses online, and therefore remotely, lets me do them in comfort and at my own pace.
Vorteile: I really like how clearly everything is laid out. That makes it easy to jump from one area to another when trying to schedule my live trainings.
Nachteile: Although I have no complaints about this software, it would be nice to be able to maneuver back a page without an automatic refresh.
Bewertet am 10.4.2019
Relias Is a Great Fit for Our Organization
Kommentare: Relias is a vast improvement over our last training software and it allows us to meet requirements as an FQHC.
Vorteile: Relias has so many classes to choose from and is a great fit for our organization where we have healthcare providers as well as staff who do not interact with patients. We can offer classes that are more in-depth for our staff who interface with clients and still meet governmental requirements by offering less detailed to training to administrative staff.
Nachteile: Some of the training is a little corny. Relias tries to keep it useful, but on occasion the training is a little over the top and dramatic.
Bewertet am 11.6.2018
Poor Customer Service
Kommentare: None. Staff had to duplicate work . Discussed a short term agreement with the option to extend but was given a 5 year contract. Inflexible. Customer service below expectations.
Vorteile: Has the potential to be a good product. Would be nice if an organization could update how many users. Organizations change and they don't want to pay for unnecessary licenses. A learning system that is flexible as the industry evolves is a better solution.
Nachteile: Your organization will be stuck in a long term contract without any flexibility to make changes to pricing, structure, or terms of service. Take copious notes if you enter into any discussions and read your contract very carefully.
Bewertet am 30.9.2019
Relias Academy does not work with smart phones or tablets
Kommentare: Customer service was anything but. The reps and managers say there is NOTHING that can be done to compensate for time lost, that they have known about this problem for...ever, apparently. It's why they instituted an app for Relias Learning - which is separate from Relias Academy. For some reason they have not expanded their app's use - maybe because it has 2 stars. Utterly, completely ridiculous that they have done nothing to fix this, they do not warn customers when using a phone or tablet, and then say there is literally NOTHING they can do.
Vorteile: Variety of topics for needed CEUs. Had option to register for several courses at once.
Nachteile: It turns out that customers cannot reliably use phones and tablets to take Relias Academy courses. They hide this under system requirements and then blame the customer when the program fails to record their progress. Why on earth would anyone in this day and age think they couldn't use a phone and tablet to take online courses? This beggars belief.
Bewertet am 24.4.2018
Relias is easy to use and very functional. The courses are very informational and up-to-date.
Vorteile: Relias provides great up-to-date courses for anyone that is willing to improve their skills. The courses are very informational and practical.
Nachteile: Although I think the courses are great, employees typically only use the software when they are onboarded. After that, we are paying for a service most employees do not use again.
Bewertet am 2.2.2018
We utilize Relias to accomplish our training needs for compliance and added value learning purposes.
Vorteile: The ability to upload your own content helps with fully tracking and accomplishing compliance needs for training.
Nachteile: If you have multiple roles assigned to you, it can take awhile to notice if you are not under the correct role to accomplish your task. Where you change your role does not visually stand out.
Bewertet am 18.6.2019
Vorteile: They are extremely thorough on training admins to use this software. We selected for their continuing CARF compliance.
Nachteile: I understand the fun aspect of the badges, but it seems pretty childish.