Über Search.io

Search.io is a real-time, cloud-based site and ecommerce search platform powered by machine learning.

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Vorteile:

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Nachteile:

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Bewertungen zu Search.io

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,9
Kundenservice
5,0
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,9

Weiterempfehlungsquote

9,7/10

Search.io hat eine Gesamtbewertung von 4,9 von 5 Sternen basierend auf 7 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (7)

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Nutzerbewertungen filtern (7)

Michael D.
Michael D.
Publishing Manager in Australien
Verifizierter Nutzer auf LinkedIn
Staatsverwaltung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Like Google Search your site. Devilishly smart and easy to use

5 vor 3 Jahren

Kommentare: A previous web dev project had implemented Solr to peform search on our Drupal sites. Unfortunately it' wasn't configured well, probably because it was so complex the business didn't understand it. We just didn't have that technical maturity. As a result, Solr wasn’t working well for us and probably would have needed extensive redevelopment - it was giving us poor results that weren’t relevant and very shallow searches. Rather than try again, we cut the knot and implemented Sajari. It took 2 weeks to do and the results were immediately significantly better. And they've only gotten better since.

Vorteile:

Very easy to implement. Quick, responsive customer service. Very good configuration options via the customer dashboard, including weighting and synonyms. Machine learning ensures relevant results. And it's Australian.

Nachteile:

It's not set and forget. You need a web content person regularly tweaking it or you won't get the most out of it. But I would expect that.

John S.
OWNER in USA
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Affordable, easy to use search for small business retail website

5 vor 3 Jahren

Kommentare: Needing to find a replacement for Google Site Search for our online retail business, we researched and demo'd many options; most were way overpriced and required advanced tech staff to implement. While not perfect, Sajari was a very reasonable and surprisingly easy to implement solution for us. And despite being located on the other side of the earth from us, online support has generally been quick and effective.

Vorteile:

Implementation/integration quite simple; admin interface is effective and easy to use; results page looks good. Overall Sajari delivers an effective, easy to use search solution at an affordable price for small business with limited technical staff.

Nachteile:

Automatic indexing only works with new pages, not with updated pages, requiring manual re-indexing after updates. Queries in larger more complex product sections hard to control to desired results.

Corey R.
Director, Website & Social Media Management in USA
Hochschulbildung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Likely the best bang-for-your-buck search application on the market

4 vor 2 Jahren

Kommentare: [SENSITIVE CONTENT HIDDEN] and the other team members at Sajari are very easy to work with. They made sure that my team had what they needed to make good use of the product, despite very dynamic world events (the wildfires in Australia and now COVID-19). For a small company on the other side of the globe, they are committed to quality software and customer service.

Vorteile:

My favorite feature of Sajari is its speed. I was able to get a proof-of-concept implementation running on a preview server in about 5 minutes. The web-based dashboard makes it very quick and easy to configure your collections and apply weighting rules.

Nachteile:

The Promotions tool is very new and has room for improvement. It was a little late in making it into production. I am confident that the Sajari team will continue to refine and enhance this new feature. For now, it works and the configuration is very quick. However, it would be even better if you could edit a Promotion instead of recreating it. I would also love the ability to schedule a Promotion to only appear within results during a preset time window.

Greg H.
Marketing Director in USA
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Sajari for the save

5 vor 2 Jahren

Kommentare: A+

Vorteile:

When Google dropped their paid, private site search we had a problem. The search box on our site not only returned our own products, but since it was now suddenly a regular Google search, it returned our competitors products on OUR website. Needless to say, highly unacceptable. We had to find and implement a solution fast. That's what we got with Sajari . A reasonably priced solution that we had up and running the next day. It's fast and we were able to make it work with our unique needs. Best part is that it's been working so well ever since that we never have to stop and muck with it. So much so that nobody in this department really remembers when we made the switch.

Nachteile:

Some of our searches return more than they should, but that's something I'm sure we could fix if we fiddle settings a bit. Haven't bothered to do so as it's functioning well.

Sandi S.
Owner in Australien
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great customer service

5 vor 2 Jahren

Kommentare: no comment

Vorteile:

The product does what it says it will do. I'm not overly technical so when I have an issue with implementing something, I send off a quick email and the reply comes back promptly and succinctly.

Nachteile:

no comment .

Roberto carlos L.
Roberto carlos L.
Director for Communications in USA
Verifizierter Nutzer auf LinkedIn
Religiöse Einrichtungen, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Service, Great Features

5 vor 3 Jahren

Kommentare: Thanks to this program we were able to improve our in-site search result experience, in our website.

Vorteile:

It is very easy to set up. This is especially helpful for non-profits with limited human resources.

Nachteile:

Nothing in particular; however, I would like to suggest some sort of video manuals to help small organizations implement this software.

Darren R.
CEO in UK
Verifizierter Nutzer auf LinkedIn
Internet, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great software and superb replacement for G CSE

5 vor 3 Jahren

Kommentare: Excellent. Support and communication is quick and efficient and always ready to assist in an almost 24 zone time zone.

Vorteile:

Super easy to set-up, implement and configure. Was up and running pretty quick and the site implementation was extremely straightforward. Search results and data was fairly accurate from the outset but rules allow you to tweak for your own requirements.

Nachteile:

Not much really. Had a few minor design snags with the install but the support was super quick in helping to resolve.