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Über Track-POD

Track-POD ist eine Liefersoftware mit KI in der Cloud, mit der du Profit und Leistung steigern kannst, indem du das Verkaufsteam mit dem Logistikteam in Einklang bringst.

Erfahre mehr über Track-POD

Vorteile:

Very fast to set up and implement, and easy to use on a daily basis... very little technical training of drivers, logistics team and internal customer support team needed.

Nachteile:

Overly sensitive map scrolling, no historic tracking of drivers speeds etc, can be a little cumbersome & additional drivers are expensive.

Bewertungen zu Track-POD

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,4
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,8/10

Track-POD hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 127 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (127)

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Nutzerbewertungen filtern (127)

Engin
AG in Schweiz
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Services

5,0 letzten Monat Neu

Kommentare: A-Z ist schneller und einfach seit 5 jahre debai

Vorteile:

Optiemierung toure und Kalkulationen und auch Rechnungen schreiben

Nachteile:

gar nichts alles ist Besser bei kleinigkeiten ist hilfsbereit

Antwort von Track-POD

vor 4 Wochen

Thank you for your feedback and for using Track-POD for five years! We're glad to hear it's been working well for you!

Zac
Zac
Business Analyst & Purchasing Manager in Australien
Verifizierter Nutzer auf LinkedIn
Logistik & Lieferkette, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Track Pod Review

5,0 letztes Jahr

Kommentare: Great, would definitely recommend.

Vorteile:

easy to set up and use software, fits well with our business.

Nachteile:

Mobile usage across android and iso have different capabilities.

Antwort von Track-POD

letztes Jahr

Hi Zac, thanks for sharing your feedback!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great TMS system

5,0 letztes Jahr

Kommentare: We have used this software since opening the business and although we researched the market in depth to see what else is out there we really like this system due to it's reliability, ease of use and great client interface. The new client portal update is fresh and easy to use and the client feedback system has been great for our team morale.

Vorteile:

Very easy to use with an increasing number of functions and good customer service. Very little downtime or glitches. Over the last 2-3 years we've seen a lot of development of the software and new functions come in which gives us real faith in the platform being constantly progressed to meet our needs. Vehicle checks, client feedback and custom form boxes all help make this software versatile and help our business to run smoothly. Our clients constantly feedback that they love the live tracking all day with driver info so that they never feel anxious about missing a delivery!

Nachteile:

The software is constantly being developed but there is more functionality which could be added such as more options for using the software as a transport company rather than pre-dominantly an outbound delivery software so that the tracking facility is cohesive for both ends of the job. Also small things like auto formatting phone numbers and addresses would help especially where our clients use the portal to book in themselves as we spend a lot of time verifying their data entry which could be automated. Creating new shippers records including notification settings and contact info within the new booking window would be a time saver also but otherwise the overall usability, reliability and function range is extremely good value for money.

Antwort von Track-POD

letztes Jahr

Thank you for leaving such a thorough review, your feedback is very helpful!

Dan
IT Dept Manager in Philippinen
Möbel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Superb support!

5,0 vor 4 Wochen Neu

Vorteile:

Customer service is top notch. [sensitive content hidden] was especially helpful in solving the issue and was fast to respond to my emails.

Antwort von Track-POD

vor 3 Wochen

Dear Dan, Thank you for your excellent review of Track-POD! We're thrilled to hear about your positive experience, especially with our customer service. Knowing that the team provided swift and helpful support fills us with pride. Your satisfaction is our top priority, and we're eager to continue supporting your business. Best, The Track-POD Team

Jake
Director in UK
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Close but no cigar

2,0 vor 4 Jahren

Kommentare: A good effort, but coming up far short in many areas and we are exploring other solutions that cost more but are more useable long term.

Vorteile:

The price is good, it’s a fraction of the competitors offering for a small company. The overall design of the product is about right.

Nachteile:

The support is AWFUL. Rude, argumentative and unhelpful. Rather than admit to failings in their product and take suggestions on board, the support team deliberately confuse and delay conversations. There are many features that are essential that just aren’t implemented. For example, being able to see an updated ETA for a delivery in the admin UI. The app has the info, so why not show it? They have a good API, but make certain data hidden for no good reason. A complete lack of webhooks is also completely unexplained. The driver mobile app itself will randomly crash and require deleting and reinstalling. The whole ‘flow’ of the mobile app is confusing. Editing orders and routes after starting them is convoluted and unnecessarily difficult. If the drivers miss a step in the app, the admin user cannot fix it (such as closing a completed route).

Antwort von Track-POD

vor 4 Jahren

Hi Jake, thanks for your review. We are very sorry that our application does not support some of custom functions for your business needs and we do not provide the web-hooks at the moment, instead that we offer our powerful and comprehensive API. We try do the best efforts according our practice in logistics. On the other hand, most of the features are available - you can close a route, you can delete an order. We recommend you to visit out help center.

Adi
Managing director in Niederlande
Möbel, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Veru useful Proof of Delivery and Logistics App

5,0 vor 3 Monaten

Vorteile:

In principle, it is a user-friendly and useful tool for everyday logistics.

Nachteile:

Lack of status update widget for the Shopify Stores. A price for additional vehicles.

Ryan
President in Kanada
Paket- & Frachtlieferung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Oneextraguy- Review

5,0 vor 4 Jahren

Kommentare: Track pod has taken us from using google calendar to send work to my drivers and has instead provided a functional app along with desktop software that has made my company more efficient from routes to billing and seeing at a glance EVERY job that needs to be billed by the day.

Vorteile:

I like most that it optimizes the route for the day. Making us more efficient and saving us money on wasted fuel and time.

Nachteile:

The preview option (optimizing yourself) works great. When the software optimized for you it doesn’t allow you to correct the route without complications. (The numbering remains not allowing me to change the routing)

Antwort von Track-POD

vor 4 Jahren

Hi Ryan, Thank you for your review. We value your business and wanted to notify you that the feedback functionality about your delivery service soon will be available on your mobile devices. So, you will be able to monitor your feedback about provided service in the web-dashboard analytics page.

Liz
Operations Support Specialist in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Automated Excellence

5,0 vor 4 Jahren

Vorteile:

Even the lowest subscription with Track-Pod allows me to manage my courier with ease. The process of uploading routes, and adding new routes is extremely intuitive and streamlined.

Nachteile:

For the future, I would like to be able to use Track-Pod on a mobile site. Currently even with another phone app that allows me to view desktop versions of websites, I'm unable to add more routes on the fly if I'm not at a desktop computer.

Antwort von Track-POD

vor 4 Jahren

Thanks a lot for your generous review, we really appreciate it. The Mobile Dispatcher app is on our to-do list. We will be glad to make your daily operations even easier.

Neil
IT Manager in UK
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

One of the best

5,0 vor 4 Monaten

Kommentare: We are solving the endless task of routing each vehicle ourselves with the optimisation

Vorteile:

I had to move away from another system due to the scanning on and off function that they did not have and i found with Track-Pod they offered more than what i was getting with the other company anyways!

Nachteile:

The integration was seamless but I do wish we had ore options when it came to what information our website that it fed into de-track.

Gertruda
Gertruda
Project manager in Litauen
Verifizierter Nutzer auf LinkedIn
Logistik & Lieferkette, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good complex of functionalities

4,0 vor 3 Jahren

Kommentare: Comparing price, it is a good deal. Also very flexible plans. We satisfued with it while we are small.

Vorteile:

Easy to use, helpful and fast customer service, many fuctions are included in main plan. Also you can customize your data fields, reports and documents.

Nachteile:

We are missing the feature to control the orders that are arleady delivered and in the HUB. Also customers have small amount of information in the reports they can get from customer accounts. Customer service is opem with new suggestions, they work hard and has a good comunication

Antwort von Track-POD

vor 3 Jahren

Dear Gertruda, Thank you for your fair feedback. We will keep working hard to make the app as flexible as possible to provide you with the personalized experience fitting your business flow.

Kishalan
Senior IT Engineer in Südafrika
Unterhaltungselektronik, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

TRACKPOD HASSLE FREE

5,0 vor 2 Monaten Neu

Kommentare: Excellent.
Any support ticket that is logged is dealt with ASAP.

Vorteile:

There are minimal system issues where tickets would need to be logged.

Nachteile:

The initial setup took some time due to the customization.

Robert
Founder in UK
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Managing and Planning Logistics Team

4,0 vor 4 Jahren

Kommentare: Overall we'd be lost without it.

Vorteile:

TYrack-POD is our main tool for planning and managing our cargo-bike logistics team. It's ability to create routes and manage orders for deliveries and collections, shipping client and end customers is easy to use and straightforward for most day to day operations. Importing xls or csv file is extremely useful if a little quirky and simple integration with Woocommerce is exceptionally useful

Nachteile:

There are a number of improvements I'd make, and I have sent these to the support team for inclusion to their development plan. Multi modal planning, cargo bike and electric vans for example, shipper notifications as well as a few minor improvements.

Antwort von Track-POD

vor 4 Jahren

Hi Robert, We appreciate your review and will do the best for new functionality of routing including the bike and electric vans/trucks to be optimized at the same time.

Mgcini Norman
MD in Südafrika
Buchhaltung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Track-POD Review

5,0 vor 3 Jahren

Kommentare: The excellent features provided to logistic businesses. I suggest all new courier corporations to apply Track-POD. Being capable to check deliveries being dropped off and that they are able to signal and take an picture that is right customer support , growth our client satisfaction and engagement. Greater, person friendly and smooth to use for drivers.

Vorteile:

Driver is tracked through GPS and notifications are computerized. Auto routing, Customisable POD. Drag and drop. The capacity to speedy create and optimise routes .The Dashboard design is simple to use and extremely useful. Addresses and item records stores and auto populates automatically. Easy to use, intuitive studying. Easy to setup. Real time statistics .And very consumer pleasant.

Nachteile:

You can not edit . Finding cope with every so often inaccurate, particularly in rural regions. Battery drain at the phones became the most important concern, however adequate if plugged and charging inside the car .Not capable of trade the phone quantity for text monitoring updates.

Antwort von Track-POD

vor 3 Jahren

Dear Mgcini Norman, Thank you very much for such a detailed review. We will continue to improve and optimize our apps.

João
Operations Manager in Portugal
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Review ChefPanda

5,0 vor 2 Jahren

Vorteile:

Is great to plan and optimize routes for our couriers

Nachteile:

I would like to add on the map a pickup point and have a sumary of an order to see which pickups the order has.

Amanda
CEO in Deutschland
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The best software for POD

5,0 letztes Jahr

Kommentare: This software brougth to my company so much benefits. We are loving to use it. With it, we are able to control all the external process. It brought more confidence to our clients that receive immediatly the signed document by email.

Vorteile:

The most impactful feature for my company is POD - Proof of delivery. This is perfect to control all deliverys and colletcions without using paper. We can see online the logistic and check photos and signature of who received. It is a very good software!!

Nachteile:

I think they could improve the report. For uso to be able to verify the role route in a unique report, with all informations of deliverys and colletcions.

Antwort von Track-POD

letztes Jahr

Hi Amanda, Thank you so much for sharing your detailed feedback on Track-POD features and solutions, we're proud to power your logistics operation!

Justin
CEO in Malta
Logistik & Lieferkette, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Software

5,0 letztes Jahr

Kommentare: very good communication and customer support.

Vorteile:

It provides many features and the latest update of the pin point improved even more

Nachteile:

it need to have more integrations with cheaper packages

Antwort von Track-POD

letztes Jahr

Hi Justin, Thanks for sharing your feedback!

Lorraine
Purchasing in USA
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

review

4,0 vor 2 Jahren

Kommentare: We love it!

Vorteile:

It is easy to use and keep track of our deliveries as well as follow up to make sure everything is recorded properly.

Nachteile:

dont really have anything that we dont like

Antwort von Track-POD

vor 2 Jahren

Hi Lorraine, Thanks for sharing your experience with Track-POD, we love to hear you find the system easy to use!

Jean Claude
Managing Director in Australien
Lebensmittelproduktion, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Tool

4,0 vor 2 Jahren

Vorteile:

Great logistics solution for our fleet. We could not mqnahe our drliveries without Trackpod.

Nachteile:

Thougt there was better AI to recognise drlivery chronolgy

Antwort von Track-POD

vor 2 Jahren

Thanks for sharing your feedback, Jean Claude!

Hannah
Director in Australien
Großhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy and streamlined

5,0 letztes Jahr

Kommentare: We don't have many support requests, but when we do contact Customer Support they are always great to deal with.

Vorteile:

We love how easy it is for all of our staff to use and for management to access reporting.

Nachteile:

We are happy with how the software currently operates!

Antwort von Track-POD

letztes Jahr

Hi Hannah, Thank you for sharing your positive experience with Track-POD and the team!

Joaquin
Operations Manager in Puerto Rico
Logistik & Lieferkette, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

This is the best POD/Driver tracking software, gets the job done

5,0 vor 5 Jahren

Kommentare: We're a small team of 4 drivers that serve multiple customers every business day. We transport over 4,000 boxes a month, around 1,000 orders a month. We wanted to move away from pen and paper and on to a digitalized program where our customers could find out real-time if their order had been delivered and to whom. Our customers are much happier now than before we started using TrackPOD. I had tried other similar software but many of them were both expensive and limited. TrackPOD has definitely helped us increase our value to our customers.

Vorteile:

User friendly driver apps (took me about an hour to teach my drivers how to use it properly) Great visibility Easy route planning - the software finds the addresses pretty well even for a country that is way behind on GPS technology. A lot of fields for data

Nachteile:

I wish I could white-label it for less money. Other than that, it's solid.

Antwort von Track-POD

vor 5 Jahren

Thank you for the great feedback regarding our route planning tool featured POD app for delivery drivers.

Gianluca
IT manager in Polen
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The best of the kind and Amazing customer support

5,0 vor 5 Jahren

Kommentare: This is exactly what we were looking for. The workflow is just like the way we used to do this job manually, but much more streamlined and with the linnworks integration this saves plenty of time.
The best is the fast and professional technical support, both with assistance and with adjusting the software to our needs.
In general as our volumes are growing it became necessary to provide real proof of delivery and a tracking number to our customers. Track-Pod does that and additionally facilitate our work of routing and keeping track of deliveries, shortages and damages.

Vorteile:

The Dashboard design is straightforward to use and extremely functional. Creating routes is a breeze with Track-POD. Also love the linnworks integration which the technical support were happy to tweak to accommodate our requirements.

Nachteile:

The mobile apps could be polished a little, but they are functional and user friendly enough.

Antwort von Track-POD

vor 5 Jahren

Hi Gianluca, Thanks so much for your review. We will add Polish support ASAP.

Tamati
Systems Developer / DBA in Cookinseln
Telekommunikation, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Track-POD is a Great App for our business

5,0 vor 4 Jahren

Kommentare: Track-POD solved our manual processing and paper printing also saving on toner costs. Previously we had a dedicated staff to sorting orders on a spreadsheet, printing orders lists then distributing the orders list; Track-POD cut down staff hours to do this job overall savings on staff costs. Great app for us.

Vorteile:

Digital transformation for our company, before we had this app we were printing orders and was time consuming looking for old orders that were signed off to provide customers with proof of delivery. Works great on android so was easier to source equipment to get the POD.

Nachteile:

The app is perfect, we trialed it for a month and the team manager could not find flaws in the app, in fact Track-POD had more to offer like the KPI & reports and also being able to print a POD for customers.

Antwort von Track-POD

vor 4 Jahren

Hello Tamati, Thanks, doe much for your review and warm words.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Logistik & Lieferkette, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great transport optimization tool

5,0 vor 5 Jahren

Kommentare: We solved our ineffective transport problem. Routes are planned optional now.
POD - proof of delivery helps us to have delivery proofs in the database instead of lots of paper works.

Vorteile:

- Interface - web based, easy to use, fast learning. - Functionality - lots of settings, customization possibilities etc. - Mobile app - very intuitive for the unskillful driver.

Nachteile:

- Finding address sometimes inaccurate, especially in rural areas.

Antwort von Track-POD

vor 5 Jahren

Thanks for the feedback.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Track-POD changed our business

5,0 letztes Jahr

Vorteile:

We can plan our routes much quicker and it is reduced our need for delivery drivers

Nachteile:

Once you get to understand how to use Track-POD, there are no issues at all.

Antwort von Track-POD

letztes Jahr

We appreciate your kind feedback!

Ian
business improvements team in UK
Baumaterial, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

gap ltd

4,0 vor 4 Jahren

Vorteile:

Versatility, ease of use for new staff. adaptable to our system

Nachteile:

not capturing all addresses, could be our integration though

Antwort von Track-POD

vor 4 Jahren

Thank you for the feedback which is very important for us.