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Über ChatFood

ChatFood is the leading e-commerce solution for F&B Entrepreneurs to sell on Instagram & WhatsApp.

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Nutzerbewertungen filtern (33)

Nabeeh Q.
Nabeeh Q.
General Manager in Vereinigte Arabische Emirate
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Chatfood is our main business tool to engage directly with our customers

5 vor 3 Monaten

Kommentare: My experience has been very positive and I consider both chatfood as a platform and a team as a strategic partner and crucial success factor in my business.

Vorteile:

It solves the problem of how to create a digital menu quickly, efficiently and effectively. Unbelievably intuitive user interface and can easily be deployed on matter of days without relying on anyone outside of your organization.

Nachteile:

Very little cons so far. Chatfood does what it says it will do very well. Looking forward for more features to allow more effective order tracking.

Bassem J.
FOUNDER in Vereinigte Arabische Emirate
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Highly Recommend

5 vor 2 Jahren

Kommentare: ChatFood has been a pleasure to work with, I wish I would have started with them earlier. Unfortunately I worked with many others in the market before I found them but thankfully since we started working together our Companies sales have grown due to our mutual attentiveness to Customer experience.

Vorteile:

Adaptability; since inception we’ve watched this platform continue to adapt with the market trend and lead the space in reliability.

Nachteile:

It would be great if the ChatFood platform could be adopted by more companies allowing further integration to streamline.

Sugandha S.
Marketing Coordinator in Vereinigte Arabische Emirate
Restaurants, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Chefs Play

3 letztes Jahr

Vorteile:

Easy to use Marketing tools ..............................

Nachteile:

Customer can not edit the personal details once filled.

Tamer E.
Tamer E.
Managing Director in Vereinigte Arabische Emirate
Verifizierter Nutzer auf LinkedIn
Restaurants, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great interface that increases your sales and profits!

5 vor 2 Jahren

Kommentare: We have minimized the commission and enhanced the customer online ordering experience. The fact that we can get customers to order directly through Instagram is a win win scenario for any restaurant.

Vorteile:

ChatFood is very easy to use and has helped Pinza to conver customers to order through Instagram. Our online orders have increased due to the new loyalty program and 20% discount for first time customers. The entire ordering experience is very simple and customer enjoy the experience and keep on coming back.

Nachteile:

Nothing that comes to mind, but the team behind ChatFood are great when it comes to innovation and always looking for ways to improve. They have introduced amazing new features since they launched.

Alessandro D.
Partner in Vereinigte Arabische Emirate
Restaurants, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great product

5 vor 9 Monaten

Kommentare: Great product and even better support system.

Vorteile:

Ease of use for customers and back end too

Nachteile:

I wish we could arrange customers data by amount spent and number of orders in addition to choose how many contacts to list in the table at the time 10 vs 50 vs 100

Antwort von Chatlab

vor 9 Monaten

Thanks so much, Alex for your review. We can't be more grateful to have partners like you. We're upgrading, the customers data vizualisation to so you can access that data more easily.

Lucas N.
Owner in Vereinigte Arabische Emirate
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The Best Food Business Aggregator!

5 vor 9 Monaten

Vorteile:

User Friendly Highly Customizable Amazing Customer Service Unique Features

Nachteile:

No Open API Few Features missing but Chatfood constantly adds new features

Antwort von Chatlab

vor 9 Monaten

Thanks so much Lucas for your review. It's so great to have seen you growing your order volume month after month so consistently! Looking forward for much more! As for open API, it's coming very soon. The team is working hard on it!

David A.
Owner in UK
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very happy customer

5 vor 9 Monaten

Kommentare: Nothing but positive things to say

Vorteile:

Easy of use and my customers like using it. Its done exactly ehat I need it to

Nachteile:

Printer drivers have been a bit tricky to instal.

Antwort von Chatlab

vor 9 Monaten

Thanks so much David for your review. It's so great to have seen you an insane amount of orders right from the start. You definitely have been building an amazing audience of loyal customers and all we helped you with is just to open the door of your online restaurant to let them order. Really looking forward keep building a strong partnership together.

Raihan J.
Managing Director in Bahrain
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

An Amazing Expererience!

5 vor 9 Monaten

Kommentare: A great marketing integration! Very important as its just not enough to have a website in these times!

Vorteile:

Great Marketing Support and integrations Very comprehensive Menu Bar Very good customer service Order food directly from Instagram

Nachteile:

Landing page can be better (Design and layout) Credit card commissions higher than Bahrain User log in account can be added Graphic designer can be added to the team for basic guidance and support

Prashant S.
Owner in USA
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A must for food industry

5 vor 10 Monaten

Kommentare: Very Satisfied. Just that, the receipt printer should work.

Vorteile:

Clips, widget on website, blending with social media, order flow for customer, potential to increase average ticket value,. And most importantly the low cut they take per order

Nachteile:

Printer setup for receipt printer, autobot not functional yet, full or partial refund to customer, integration with major POS sw example Clover,

Ridhima C.
Project Manager in Schweden
Architektur & Planung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

My favorite way to order food

5 vor 3 Monaten

Vorteile:

The app is really easy to use , there isn't much of an upcharge and the selection of places you can pick from is rich .

Nachteile:

The only issue I have had is that the opening hours of some venues aren't updated and this could lead to delays in orders or them not being accepted to begin with .

Mae anne B.
Marketing Strategist in Vereinigte Arabische Emirate
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Chatfood Review

5 vor 2 Jahren

Kommentare: I think chatfood is revolutionary in terms of integration especially to digital marketing strategies for businesses. Tracking is on point which greatly helps me with targetting and eventually conversions.

Vorteile:

I like the ease of use, few clicks, short customer journey. On our side as a restaurant, dashboard is clear and info are organized. Interface is great and we are not overwhelmed with too much info and functions.

Nachteile:

There are some features that I believe are yet to be developed - like discount on specific items only or codes to apply on selected menu only. Other than that, it's the best among the other options.

Omar B.
Owner in Vereinigte Arabische Emirate
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Chatfood Review

5 letztes Jahr

Kommentare: Chatfood is great when it comes to customer interface as it makes it easy for our customers to order with clarity.

Vorteile:

Easy to use and helpful support staff. Also the customer interface is very good for our customers.

Nachteile:

Could be a bit more user friendly when it comes to menu changing. When compared to other platforms it seems weak on the user interface front.

Thomaz C.
Operations Manager in Vereinigte Arabische Emirate
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A brilliant solution for F&B

5 vor 2 Jahren

Vorteile:

How seamless it integrates the ordering with existing apps (Instagram & Facebook Messenger).

Nachteile:

Nothing. They were super professional and yet very friendly in all our interactions.

Mohamed A.
owner in Japan
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good job

5 letztes Jahr

Vorteile:

I liked the idea of having 100% control over my menu

Nachteile:

I'd like to see more features coming to chatfood

Sohail A.
Operations Manager in Vereinigte Arabische Emirate
Essen & Trinken, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Platform

5 letztes Jahr

Vorteile:

We really like how easy to use and the customer service is great!

Nachteile:

When customer lands on the page, they need to select the location from the list. It would be better if chatfood would be able to pin point on the map the exact location of the delivery address

Dario L.
Founder in Deutschland
Marketing & Werbung, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Chatfood For Restaurants

5 vor 2 Jahren

Kommentare: My overall experience is great, the team and rep are always super supportive and there to help

Vorteile:

Easy and fast configuration of the menu items and adjust pricing accordingly All in one Plattform

Nachteile:

I didn’t like that some of the discounts options weren’t updated but fixed now

Shourit S.
Owner in Vereinigte Arabische Emirate
Restaurants, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

One in all

5 vor 2 Jahren

Kommentare: Excellent service

Vorteile:

This is an amazing platform without too much complications for new startups in the online ordering field and also possibly for the existing ones - starting from menu compilations to marketing everything is under one roof.

Nachteile:

The customer interface for ordering needs some changes to make it more attractive to order

Oleksii K.
Director of Operations in Vereinigte Arabische Emirate
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

ChatFood rules

5 vor 2 Jahren

Kommentare: great!

Vorteile:

easy to use collecting your own database no commision user friendly

Nachteile:

quiet difficult to set up certain promotions like buy 2 and get 1 free and similar without assistance emails are answered fast but still complicated to understand how to execute

Nanette M.
manager in Vereinigte Arabische Emirate
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Love the platform

5 vor 2 Jahren

Vorteile:

Love the platform as its easy to integrate, no commission asked and easy to manage your own menu updates

Nachteile:

could add a function to introduce your product, we offer a home experience rather than a restaurant experience

Jason W.
Owner in Jamaika
Lebensmittelproduktion, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Convenient and easy to set up and use

5 vor 4 Monaten

Kommentare: Great software to use and I would definitely recommend to any growing entrepreneurial business.

Vorteile:

What I love most about this app is that I can sell on Instagram and WhatsApp because that’s what most of my clients use. It’s easy to set up and use. Also, great customer service, helps with any problems you might have.

Nachteile:

A bit hard to install different printer drivers to the software. Other than that, it’s a great software to use.

Ahmed M.
Technical Account Manager in Ägypten
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Ease of use

5 vor 10 Monaten

Vorteile:

Chatfood is one of the best restaurant delivery tools/platforms when it comes to user experience and analytics

Nachteile:

I find it hard to customize the overall experience to meet our needs

Victor K.
Victor K.
Co-Owner in Vereinigte Arabische Emirate
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great beginning of independent orders

5 vor 2 Jahren

Kommentare: after 1 month is good

Vorteile:

Integration with delivery service, quickly to order food

Nachteile:

not automated access to discount codes..

Saud B.
Owner in Vereinigte Arabische Emirate
Restaurants, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Perfect but more enchacment needed

5 vor 2 Jahren

Kommentare: You guys should add the option of Pre-Order as some items in our menu requires pre-order request and now we are facing issues to fulfil this request. although in the description we are writing its a Pre-Order the customer places the order as ASAP

Vorteile:

The software is perfect for startup and it is user friendly

Nachteile:

admin has less access to do changes to the outlet and no privilege to assign discounts or offers

Joel harold S.
Owner in Vereinigte Arabische Emirate
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

General Feedback

5 letztes Jahr

Vorteile:

The ease of setup and transperancey, customer service

Nachteile:

This platform doesnt have own customer database unlike Zomato, Talabat etc.

Giselda A.
gm in Oman
Restaurants, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

CHatfood for FResco

5 letztes Jahr

Kommentare: very positive

Vorteile:

ease of use, very user friendly for customers and restaurant owners

Nachteile:

none, There is no negative features so far