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Über Bettermode

Foren sind tot! Tribe ist eine cloudbasierte Plattform, die die neue Generation von Online-Communitys unterstützt.

Erfahre mehr über Bettermode

Vorteile:

This, by far, has been one of the easiest investments and exciting platforms I've used to date.

Nachteile:

No mobile App to download with notifications on the mobile phone.

Bewertungen zu Bettermode

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
4,8
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

9,3/10

Bettermode hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 92 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (92)

Ryan
Ryan
Managing Director in UK
Verifizierter Nutzer auf LinkedIn
E-Learning, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Premium Community Software

5,0 vor 3 Jahren

Kommentare: I have had a very positive experience with Tribe so far. I have been very impressed by their ethical approach to customer support and to "get things done". [SENSITIVE CONTENT]
at Tribe has really helped us a lot. Thank you.

Vorteile:

Tribe to me is the best of the best. There are many community tools, but Tribe would be considered the top tier in both functionality and price. However, it more than delivers in the quality of the product and the teams dedication to look after its users/customers.

Nachteile:

The only thing is to have more more apps please on the v2.

Mike
Product manager, Community & Learning in Estland
Informationstechnologie & -dienste, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A very promising tool with an amazing team behind it!

4,0 vor 5 Jahren

Kommentare: We needed a better place then Facebook for our community to gather. Tribe with it's topic and channel functionality and flexibility in customization was the obvious choice for us. That and the team behind it is full of rockstars!

Vorteile:

The flexibility of the platform is great. When it comes to content structure or design, you can get creative. I also really enjoy the additional apps available on the app store as well as the amazing team behind Tribe. The team is super responsive and great in thinking along.

Nachteile:

I wish there was a better build in analytics tool. However, with their webhooks, api and integrations with some tools like Amplitude they do give good alternative solutions for this.

Mateus
Mateus
Analyst Programmer in Indonesien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Implement Tribe for eaglepay.io Community Engagement

5,0 vor 6 Jahren

Kommentare: I am satisfy so far. Since the development keep going for the new features.

Vorteile:

Similar to Quora but more advanced. Coin reward distribution is a plus.

Nachteile:

The navigation will make confuse at the beginning.

Antwort von Bettermode

vor 6 Jahren

Hi Mateus, Appreciate you for sharing your experiences. Tribe has a very strong use case for communities around blockchain projects and we do that with our virtual currency distribution system apart from loads of other features and customization capabilities. Tribe has come a long way since the time you used our free trial. It has definitely become more intuitive. Thanks again for your review; we hope to see you as our successful customer in future. Best Regards, Team Tribe

Jim
Jim
Owner in USA
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easy community platform

4,0 vor 5 Jahren

Vorteile:

Since using Tribe, I've found that the platform is easy to use and fairly intuitive. The things I haven't been able to figure out, I've been able to find really quickly through Tribe's own community page. This, by far, has been one of the easiest investments and exciting platforms I've used to date.

Nachteile:

Limited chat feature, although there is a Telegram integration that works well.

Antwort von Bettermode

vor 5 Jahren

Hi Jim, Thanks for the feedback. Glad to see that you found the platform intuitive and easy-to-use! Regarding chat feature - we're releasing the real-time chat feature by the end of this month. We look forward to serving you.

Shaun
Shaun
Founder in USA
Verifizierter Nutzer auf LinkedIn
Unternehmensberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Tribe makes it easy to start and grow a community for your brand

4,0 vor 4 Jahren

Vorteile:

Tribe is the easiest, simplest way to launch a community for your brand. They have removed the technical hurdles to allow coaches, consultants, and freelancers to thoughtfully host a vibrant community of supporters, clients, and prospects.

Nachteile:

While the software is easy to use, the tradeoff is some limitations. Customization is limited to colors and graphics.

Antwort von Bettermode

vor 4 Jahren

Hi Shaun, Thanks for taking the time to share your feedback. Appreciate it! We see that the limitation mentioned here is around customizability (ability to only change colors and images). We'd love to expand on that and showcase some of the current capabilities. We allow clients to customize the community based on the components they want to showcase and make changes using CSS and JavaScript as well. 1. For instance, the design of this marketplace community (https://bit.ly/3kXl2NW) is completely different from banking community (https://bit.ly/3oMqUvQ) and SaaS customer community (https://bit.ly/384EXqM). 2. Another example is NEXL - here is a video (https://www.youtube.com/watch?v=5I7F1xcUj_Q) that shows how they integrated the community into the product. However, this requires a technical team for implementation. Thanks again for the review!

Madison
Madison
Marketing Coordinator in USA
Verifizierter Nutzer auf LinkedIn
Programmentwicklung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Online Community With High Potential

4,0 vor 4 Jahren

Kommentare: Our company has been very happy with Tribe's features and functionality. We wanted to create a community for pharmacy technicians to interact with one another under the umbrella of our certifications and brand as a whole. We looked at a few other companies but ultimately chose Tribe as they had all of the features we needed for a lower price. Although we haven't officially launched to the public yet, the site has been useful both internally and externally as we utilize both secret, private, and public groups. By offering access to an early group we have seen the site's value as individuals share personal experiences, ask questions and help one another.

Vorteile:

The ability to customize the header and URL allowed for a seamless integration, look and feel from our own website. One of our favorite features is the Reputation Score, which encourages members to actively participate in discussions to receive points.

Nachteile:

Some features are lacking but we value Tribe's transparency in the site's continuous improvement as they outline upcoming goals on their website and are quick to share work-arounds or fixes for whatever problem you may be experiencing.

Nguyen Van
Nguyen Van
CEO in Vietnam
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The best community platform

5,0 vor 3 Jahren

Kommentare: I am moving to the new version and they help my move very fast.
I am very satisfy and always support Tribe.

Vorteile:

Elegant appearance, many of functions, easy to manage and customize the community.

Nachteile:

New old version 1.0 is full of function. We are going to move to version 2.0 and it is still lack of some function, especially the language that make my community is more frustrated because our community is not the native English speaker.

Khothatso
Khothatso
Freelancer in Südafrika
Verifizierter Nutzer auf LinkedIn
E-Learning, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent platform to use for community building

5,0 vor 2 Jahren

Vorteile:

Tribe is an amazing platform that offers an opportunity for community building and engagement. it provides an interactive space and its easy to use. the interface offers simplicity and easier navigation with the option to customize it to suit your needs which is great. I also like that you can integrate it with your existing social media platforms makes it ten times easier to use.

Nachteile:

In the beginning when we started using it I had integration issues but otherwise I have no complaints.

Darryl
Darryl
Book Author in Kanada
Verifizierter Nutzer auf LinkedIn
Verlagswesen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Exactly what we were looking for

5,0 vor 5 Jahren

Kommentare: Tribe is easy to set up and easy to use. We appreciate being able to set up a community platform that we can create and curate ourselves. It's exactly what we were looking for!

Vorteile:

It's beautifully desgined, easy to use, and does exactly what we want.

Nachteile:

I have absolutely no complaints. It does exactly what we need.

Antwort von Bettermode

vor 5 Jahren

Hi Darryl, We appreciate the feedback! Great to learn that you're happy with the design and easy setup process. This is going to make our team immensely happy.

Taha
Taha
Program Manager, Producer in USA
Verifizierter Nutzer auf LinkedIn
Computerspiele, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great value for money!

5,0 vor 6 Jahren

Kommentare: We have tried a few different solutions in the market. When we decided to switch to Tribe, the team walked us through redefining the community objectives, make it more aligned with business and organization objectives. They also supported the whole smooth migration process. The fact that Tribe customer success team has a great business and community knowledge helped us realize great ROI. We started with their basic plan and as we saw results coming we upgraded to premium.

Vorteile:

Pricing is fair and flexible. Facebook integration was somehow magical and increased users retention. Fast and reliable customer service.

Nachteile:

As Tribe was a new venture, we had our fears of switching to this solution. But after working with their customer success team, we had tons of confidence in them as the right partner.

Antwort von Bettermode

vor 6 Jahren

Hi Taha! Thanks for taking the time to review Tribe. Glad to hear this was the right solution for you. We are looking forward to celebrating the growth of your community!

Rachel
Director of Operations in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

AJAS Review

5,0 vor 3 Jahren

Vorteile:

The product is very easy for both the admins and users to navigate. Users have been very engaged. We like that they can customize their notifications and how often they are received. The groups and topics are great.

Nachteile:

We'd love to have an app that our members can access on their phone! One of the biggest issues we had when we launched our community is that the invites went to spam and there was no way to ensure that this wouldn't happen. We had to send dozens of invites multiple times because members couldn't figure out where it went or how to find it. Ensuring a way for the invites, especially if we're importing a list of hundreds of contacts, not to go to spam would be important for future clients.

Antwort von Bettermode

vor 3 Jahren

Hi Rachel, Thanks for your kind words and candid feedback. Regarding the email - apologies for the experience you had. Tribe's customer success team recommends SendGrid integration to improve email deliverability. You will also be pleased to learn that we recently set up separate dedicated email servers for paying customers and free customers to further improve email deliverability. That said, I have conveyed the feedback to our product team as well as the customer success team. Best, Team Tribe

David
CEO in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

This is a "no-brainer."

5,0 vor 4 Jahren

Kommentare: Tribe has been great to work with. I use their chatbot often and get responses quickly. I test and buy many software platforms and this is one that has been an awesome addition to my agency.

Vorteile:

I have been looking to build my own social media site for a long time. As CEO of a marketing agency, we routinely get blocked from some social media companies for posting too frequently when we manage many pages. The lost revenues in 2020 from big tech was huge. We have looked to develop our own social media when we discovered Tribe. Everything that we wanted is on this platform. It's easy to use, set up and manage. I am amazed at the price. You can't get software with this great quality anywhere else at this price. If you aren't making the switch now and building your own site, you are going to be late to the game soon.

Nachteile:

Building your social media site requires you to remind your followers, friends and family to join. It may take two or three times to remind them to move. They will.

Evan
Technology & Risk Advisor in USA
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Product!

5,0 vor 4 Jahren

Vorteile:

Tribe has added value to membership in our trade association, especially during a time when in-person events and meetings cannot happen. We created an Online Community on Tribe at a fraction of the cost of what competitors are charging. This Online Community allows our members to ask questions and engage with us virtually! We have received great feedback so far from our members and people love joining our Community as it is so simple to use and requires zero onboarding. In terms of customizability, Tribe offers a Community platform for the biggest tech geeks and for beginners. Whether you want to add your own code to make it your own or if you want to keep it as is and add your logo and change the colors, the platform is incredibly user friendly and easy to use! Go Tribe!

Nachteile:

Nothing! Tribe has been so easy to use and east to manage

Antwort von Bettermode

vor 4 Jahren

Hi Evan, Thanks for your feedback and kind words. Glad that you loved the customizability and usability of Tribe. Best, Team Tribe

Oviene
Content Creator in Kanada
Unterhaltungselektronik, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great platform, easy to use!

5,0 vor 5 Jahren

Kommentare: Our experience with Tribe has indeed been a great one!

Vorteile:

Navigating the features on the platform is easy. The instructions are straight forward and the Tribe community is filled with useful articles on how to use all the features. The team is also very supportive and responsive whenever we encounter any difficulties or need any advice. The team has also accommodated our suggestions and requests to better our community. They are also proactive in offering help and making sure we are satisfied with the platform.

Nachteile:

There was a bug with one of the features during our early stages of Tribe but the team quickly addressed it and made fixing it a priority.

Antwort von Bettermode

vor 5 Jahren

Hi Oviene, First of all, thanks a lot for taking the time to write such a detailed review. We consider our clients nothing less than our Tribe family and are always committed to your success. Glad to see that you found of support, content and the platform useful. Look forward to a long-term partnership. Regards, Team Tribe.

Susie
Producer in USA
Marketing & Werbung, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easiest Ever Online Community Solution

5,0 vor 4 Jahren

Kommentare: I immediately liked this project for its ease of use. The sales and support team are friendly and quick to respond. The platform can be used for a wide array of applications (support, community, collaborative teams), and several of my clients who will gain substantially from its use.

Vorteile:

Quick setup, multiple options, fast learning curve, great price.

Nachteile:

Some options are on the TO-DO list for the development team, but they're really open to ideas and suggestions.

Antwort von Bettermode

vor 4 Jahren

Hi Susie, Thanks for sharing the candid feedback. We appreciate your kind words. Glad that our design patterns and engagement models derived from popular social networks helped you minimize the learning curve. I'm conveying this to our product team.

Iman
Iman
CEO in UK
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

10/10 The best community platform!

5,0 vor 6 Jahren

Kommentare: A well-thought community platform with integrations that made us focus more on driving growth and engagement and less time on software development.

Vorteile:

Tribe community platform was really easy to set up. Building a thriving customer support community around our software was crucial. The modern design and the smart widgets helped us implement and integrate the community elements into our product. The gamification system boosted the engagement by encouraging users to contribute. The customer success team was always available and supported us with their understanding of the business and their know-how of online community building.

Nachteile:

The custom integration app that Tribe implemented for our product had some bugs but to be fair, they fixed them right away after reporting by our team.

Antwort von Bettermode

vor 6 Jahren

Hi Iman, Really appreciate you for taking the time to share your experiences. Your review really made our day. And we're happy to see that you liked the simplicity, customization options and support from our customer success team. Thanks for understanding that bugs can be present during the early days. We're completely committed to delight our customers, so quick resolution of any customer issue is our first priority. Best Regards, Team Tribe

Pawel
Software Engineer in Polen
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A Community “Platform” in the true sense

5,0 vor 3 Jahren

Kommentare: Our company’s community team and customers are loving the community we built. Right now it is fully integrated with our tools and processes. We are collecting feedback from our customers to see how we further improve the community experience.

Vorteile:

If you are looking to create an online space where you can connect and collaborate with your customers, Tribe’s community platform can help you. During the implementation, we found that you can just mold it into any form/design you want. Amazing technical documentation and easy SSO configurations also made it easier to deploy this quickly. Not to forget, the customer success team is there to guide you through the strategy. The biggest benefit of this platform is that it allows you to build solutions on top of the core solution. You can extend the functionality of the community using their developer platform.

Nachteile:

This is not a con, but advice - pay special attention to the technical documentation and make sure it is always up to date. Given the nature of the platform, without discipline in documentation, implementation can quickly become complex.

Oleksii
Director of Operations in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent private and customizable platform to keep your team socially engaged

5,0 vor 3 Jahren

Vorteile:

At Asiya Shriners we love using Tribe to have a private online space to exchange our ideas, stay connected and more engaged with our membership. We really appreciate the ability to customize every little aspect of the platform to provide our members with the polished and intuitive experience at the same time. 👏

Nachteile:

Really can't find much negative to say, but it would be great to have more integrations (which I'm sure are in the works). It would've been awesome to have a dedicated app for our Tribe community, but that's hard to implement given all the regulations that Apple and Google impose on their app markets.

Celia
CUI Developer in Australien
Rechtsberatung, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to Use and Integrate

5,0 vor 4 Jahren

Vorteile:

I am loving the Tribe platform. It’s been really easy to set up. I’ve also really enjoyed how easy it is to integrate notifications to Slack so we can keep up with what’s happening on the Community pages at all times.

Nachteile:

There are new features that could be added but this is the same with all software and I believe as this product grows it's going to be amazing.

Antwort von Bettermode

vor 4 Jahren

Hi Celia, Thanks for investing time in writing this review. Appreciate it! Slack is definitely a powerful integration that helps both your internal team and community members stay updated with community activities. 2021 is an exciting year for Tribe -- We'll be releasing amazing features, apps, and integrations as we move forward. Best, Team Tribe

Andreea
Andreea
Programmer in Rumänien
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Branded community space that you control

5,0 vor 3 Jahren

Kommentare: We have been satisfied with the community platform so far. Looking forward to evolving with Tribe as they add new features and functionalities.

Vorteile:

We love the Space and Collections structure for categorizing content. The design and customizable components add a unique flavor to this product (in comparison to traditional forum packages). Also, they have an amazing customer support team. Their own customer community is also quite active - we can publicly share our feedback and suggest features.

Nachteile:

There are some missing features such as mobile app, ideation app, multilingual support. We’ll wait for these before moving to higher plans.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Unternehmensberatung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Helpful & quick!

4,0 vor 5 Jahren

Kommentare: The customer service is exceptional. Very helpful and very fast!

Vorteile:

Tribe is always helpful every time we have a support request or even just a question on how to best utilize the platform. And the rapid responses are awesome! We are often trying to serve our customers in the group, and we need to be able to do that quickly! Thank you!

Nachteile:

Just the spacing in the question answering is really the only thing I would change. Right now, it looks very crammed since you are unable to add spaces between lines.

Antwort von Bettermode

vor 5 Jahren

Thanks for the feedback. Support response time and quality of service have been a priority at Tribe since the very beginning. We look forward to keep delighting you!

Elisa
CEO in USA
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Loving this software!

5,0 vor 5 Jahren

Kommentare: This is a really easy to use platform. I had to contact customer service for an issue once (on my end) and it was a very pleasant experience.

Vorteile:

This is so completely easy to use and set up. I love how simple it is for users to understand and for our employees to figure out.

Nachteile:

I honestly haven't figured out much that I don't like yet. We are still in the beginning stages of implementing this software, but so far I am loving everything! I would highly recommend this to anyone looking for a community platform.

Antwort von Bettermode

vor 5 Jahren

Hi Elisa, Love that Tribe's simplicity and easy setup process worked for you. We'd continue to delight you with our customer support!

Karen
Community Manager in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to use!

5,0 vor 4 Jahren

Vorteile:

Tribe has been so easy to set up for this non-techy community manager! I especially appreciate all of the community support resources that are available - and that by searching through them, I'm also learning how the community can function since they use all the features they're helping support!

Nachteile:

I’m still learning what all of the features are, so I’m not entirely sure what I don’t know yet.

Antwort von Bettermode

vor 4 Jahren

Hi, Karen - Thanks for the feedback and review. We'll pass this message to our success team; it'll make their day. Best, Team Tribe

Rick
Director in UK
Verlagswesen, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

An Interesting Tool - Has Potential

5,0 vor 5 Jahren

Kommentare: Off the bat, I've been impressed in what it has to offer. At one point, I reached out to the admin team for some guidance and they gave me a substantive answer -- this is always nice.

Vorteile:

The idea behind Tribe is that you have your own social network out of the box. It's incredibly easy to get it up and running, and the social media website you launch can be white-labeled - in other words, you can make it look like it was your own creation.

Nachteile:

I would like to see more means to monetise this product. At the moment, there is limited room to - for instance - put advertising on your social media website. In fairness, Tribe is a young company, and I think various things like this are on the horizon.

Antwort von Bettermode

vor 5 Jahren

Thanks for taking the time to share the feedback. We understand that in some use cases (especially when the community is the product), monetization is important. This is something we have on the roadmap.

Serkan
Founder in Türkei
Einzelhandel, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A visionary company with a rock-solid community app

5,0 vor 5 Jahren

Kommentare: I have recently launched my community website with tribe.so and up to now I am excessively satisfied with the functioning of the platform and the support I have been given. The road map and vision of the company is crystal clear which also makes me feel that I will be working with a solid and a visionary partner in the long term.

Vorteile:

The support is excellent and the application interface is very easy to use

Nachteile:

Up to now I haven't faced with any issue