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Über Moki Total Control

Moki Total Control enables you to quickly and easily manage all of your Android, iOS and BrightSign devices at scale.

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Nutzerbewertungen filtern (18)

Ryan T.
Ryan T.
Remote Connectivity & Mobility Engineer in USA
Verifizierter Nutzer auf LinkedIn
Chemikalien, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Perfect for Shared Devices in Manufacturing

5 vor 3 Jahren

Kommentare: Our overall experience has been very positive. Moki has recently been more engaged with their customers as they look to expand their services, which is good to see after they went a few years without any new major feature releases. We plan to expand our use of Moki within our Manufacturing environment and look forward to their future updates!

Vorteile:

The best features to have with Moki is the overall ease of use. We launched several hundred shared Android devices into our Manufacturing environment within a short amount of time, and it is now a breeze to deploy and support new devices. We have the ability to silently push app updates, and the option to schedule changes during turnarounds, which is key with a 24/7 operation. Also, we used this in conjunction with our MDM provider, which allows us to enroll devices as Shared, giving users the ability to login and get SSO into their apps. With our MDM and Moki combined, we have a complete package for Shared Android devices for shift workers. Every worker sees the same kiosk, the same apps, and has the same user experience, which makes it much easier for IT to support.

Nachteile:

There are key functions that your average MDM vendors have that Moki does not. I would say that Moki is an enhanced add-on for your average MDM (for Android at least), in that where your MDM might fail to provide the features you need, Moki can fill that void. For us, the features we needed from Moki was Remote Support, with full capability to control the device, and the ability to schedule App or Firmware updates during non-business hours. But it could still use more MDM-like features such as more Restriction options, better Role Based Access Controls for IT administrators, and a few more IT Security controls. If you don't need your MDM, and just need a kiosk to an app or browser, then Moki is what you're looking for hands down.

Antwort von Moki Mobility

vor 2 Jahren

Thank you, Ryan, for your continued business and support. We are glad that you find great value in using the service. Also, some of those missing gaps in terms of functionality should be resolved now that Moki fully supports Android Enterprise. You will find more of the traditional MDM features on that platform. Let us know if you have any questions or if there is anything that we can do to help.

Thomas L.
IT Manager in USA
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Moki Review

5 vor 8 Monaten

Kommentare: We solved for everything with the help of [SENSITIVE CONTENT HIDDEN], our salesperson, and [SENSITIVE CONTENT HIDDEN], our support specialist. If I needed help [SENSITIVE CONTENT HIDDEN] was there in minutes. He would take things to the engineering team. We even found that the App Configuration for TeamViewer broke, and it was T[SENSITIVE CONTENT HIDDEN] team who realized it was a TeamViewer developer issue. I took the findings from [SENSITIVE CONTENT HIDDEN], and TeamViewer created an updated release to fix the problem. All in all, during the pandemic, we looked at all MDM platforms. Only Moki Total Control gave us everything we wanted and needed, was affordable, and by far, the BEST customer support I have experienced in my 20 years in this industry. The other vendors would get an email back to me within a day, or a phone call within 48 hours. I would click on the purple chatbox and [SENSITIVE CONTENT HIDDEN] would be there in a few minutes.

Vorteile:

The most impactful feature is Kiosk mode. We sent these phones out to about $1,500 patients across Massachusetts so they could attend Telehealth meetings. We were able to lock down the phones, add all the apps needed for each particular Community Health Center, and could support the phones using the App Config for Teamviewer. Using the App Config with Tokens and APIs made it so we did no have to touch 1,500 phones, just give them to patients. When they needed support, they just opened the Teamviewer app.

Nachteile:

I cannot find anything that is a "Con" for Moki Total Control.

Chris H.
CEO in USA
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Moki has been great

5 vor 2 Monaten Neu

Kommentare: Moki has been great to work with. Very responsive to our needs and easy to use.

Vorteile:

Moki is easy to use and continues to be the most stable MDM software we'd ever worked with.

Nachteile:

I really haven't had any major issues with software.

Collin S.
Collin S.
Post Producer in Deutschland
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Moki provides Total Control

3 vor 3 Monaten

Vorteile:

Moki helps me to get more customers to my business. Brings more connection between people and businesses

Nachteile:

Its difficult to understand in the first moment, but they give good explenation on their website.

Faith C.
Head of Service Delivery in UK
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Moki meets our needs

5 vor 3 Monaten

Kommentare: The experience is good - it does what we need to do and allows us to service clients easily

Vorteile:

The software is easy to use and is flexible allowing us to set up devices in accordance with client needs as well as being able to manage the estate of devices easily and securely

Nachteile:

It is slow at times and we still have users on Classic and it is labour intensive to move to later iterations of Moki

Patty J.
Accounting Manager in USA
Immobilien, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Moki is great when dealing with multiples site

4 vor 3 Jahren

Vorteile:

I really like that you can process updates from 1 place. I have 80 IPADs and 43 different sites and it was so difficult walk through everything with all of them. It makes it easier to process these things from here.

Nachteile:

Moki sometimes has a long delay when I do updates and I don't see accurate information on my screen.

Antwort von Moki Mobility

vor 2 Jahren

Thank you for your review, Patty. We have completely revamped the system over the past 18 months, and the issues that you saw should be 100% resolved. Overall, you should find that Moki is more responsive and supports more of the features that you need. If there is anything else that you need from us, please let us know.

Tom K.
Tom K.
Partner in Finnland
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Perfect in simplicity

4 vor 3 Jahren

Kommentare: Overal experience has been very good and we have used the platform for little over 4yrs. now. As in many other systems, there are it's own tricks to learn but once you got those, you'll be satisfied enough and a need to look elsewhere is low.

Vorteile:

The basic use of the platform is simple enough in a computer. It is easy to check all the vitals in one or two views, which is great and the scalability to manage larger networks is made easy. It is at it's best in Android platform. IOS is great too but Apple limits the experience at their end.

Nachteile:

Moki's lack of responsiveness does not support your viewing experience in iPhone and only nearly in an normal size iPad. A responsive UI to check my system status without the need of computer access would be great.

Antwort von Moki Mobility

vor 2 Jahren

Hello, Tom, and thank you for your review. You are correct that Moki's platform does not render very well on smaller 5 to 7-inch devices. We have plans to make the UI more friendly for those customers who need to access their accounts on the go. Thank you for your continued business and let us know if there is anything that we can do to help.

Russell G.
Vice President in USA
Computer-Vernetzung, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great support, great product, great price

5 vor 8 Monaten

Kommentare: We rolled out 1,500 phones to patients in our state using Moki for application push, kiosk mode, language support, and device management. We trained non-technical staff to manage the software, which went well. I don't think we would have accomplished all this with another product.

Vorteile:

The Kiosk mode feature was a game-changer for the project we needed it for.

Nachteile:

Nothing about Moki, Google changed some things in the beginning of the project which impacted features of Moki we would have liked.

Tom P.
Tom P.
Content Manager in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Moki is a simple and effective mobile device management platform

4 vor 3 Monaten

Vorteile:

* Very simple and fast to provision * Simple user interface * Great device health reporting * Fast and friendly support

Nachteile:

I have no issues with the platform. It does what I need it to do, effectively.

Leesa F.
Executive Administrative Assistant in USA
Museen & Institutionen, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

User-friendly and efficient

4 vor 2 Wochen Neu

Vorteile:

I most like the features that have made the necessary processes more seamless and efficient in our sales sector.

Nachteile:

The integration into the business was challenging and took some time, but I do believe that to rely more heavily on how the staff was trained.

Luke M.
Head of Platforms and Capability in Australien
Design, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Moki powers over 800 Apple iPad devices concurrently

5 vor 3 Jahren

Kommentare: We are running over 800 devices is Moki control and the platform has been very robust. No unscheduled outages in the last 24 months that we have been on the platform, great reliability

Vorteile:

Easy to use, comes with kiosk capability out of the box.

Nachteile:

Some help articles need an update, but the support team is knowledgeable and help close any gaps

Antwort von Moki Mobility

vor 2 Jahren

Thank you, Luke, for your business and your review. Thank you also for your suggestion about updating our documentation. We just completed that process and everything should be 100% up to date now.

Verifizierter Rezensent
Accounting Manager in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Moki MDM

5 vor 3 Jahren

Kommentare: My experience has been great. Customer Service has greatly improved. I love working with Carlos.

Vorteile:

I have 80+ Devices at multiple sites and I like the fact I can monitor the software and also process updates and maintain them from any web browser. Makes my job easier for sure.

Nachteile:

Sometimes there is a delay on the dashboard when I process a change

Antwort von Moki Mobility

vor 2 Jahren

Thank you for your review and your business. If there is anything else that we can do to assist, please let us know. Thanks!

Simon L.
Engineer in UK
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Overall Review

4 letztes Jahr

Kommentare: Very positive. Great team, good support / open discussion. Product works well.

Vorteile:

- Easy to setup and update devices - Moki created a custom low data version which made the use of mobile data possible - Easy to manage inventory

Nachteile:

- Would be nice if devices were searchable by an ICCID or IMEI - It would be good if the first time success rate of updates was higher (but suspect this is more down to use on mobile data rather than wifi)

Cordellier R.
Solution Architect in Frankreich
Rundfunkmedien, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MOKI, good way for Kiosk

4 vor 3 Monaten

Vorteile:

The interface and the search engine are powerful and easy to use.

Nachteile:

The remote control does not always work perfectly.

Alan B.
Alan B.
CEO in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great platform for MDM

5 vor 3 Jahren

Vorteile:

We have 300+ android kiosks devices currently deployed coast-to-coast. Moki's simple UX & consistency have been critical to our ability to support these devices so our doctors/nurses can have a great experience with our software.

Nachteile:

It's a premium product, and it's priced with that in mind.

Antwort von Moki Mobility

vor 2 Jahren

Thank you, Alan, for your review and your continued business. If there is anything else that we can do to help, please let us know.

Fahman R.
Manager, IDT in Kanada
Konsumgüter, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Moki for Asset Management

4 vor 3 Monaten

Vorteile:

The customer support team and the account reps.

Nachteile:

UX leaves a bit to be desired, especially when the application requires multiple clicks on some features to proceed.

Codi A.
Owner in USA
Verifizierter Nutzer auf LinkedIn
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Stay in control with Moki

4 vor 5 Monaten

Vorteile:

Moki Total Control was so simple to set up. I was surprised at the ease of use and it’s a feeling of relief and security to be able to see, access, control all of our companies devices from one centralized location! The amount of devices that have “gone missing” has drastically reduced since integrating Moki to our business!

Nachteile:

I have not found anything lacking with Moki and am excited to continue to use them as our business grows.

Chris H.
Director in UK
Elektrische/elektronische Fertigung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

SteraScreen Review on Moki total control

5 vor 10 Monaten

Kommentare: Brilliant and intuitive

Vorteile:

easy enrollment process, feature and facilities to ensure remote control and CMS

Nachteile:

When managing devices or content updates, the device you are connected and managing in Pulse Player to does not display in that window so unable to double check.