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Über Gather

Schöpfe mehr Wert mit zeitsparender Datenerfassung. Scanne Visitenkartendaten mit OCR, erfasse Daten offline und integriere sie einfach in dein CRM.

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Vorteile:

Gather recommended the use of a single form which dynamically changes per department, minimising administrative costs for us.

Nachteile:

There is nothing to mention that we don't like.

Bewertungen zu Gather

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
5,0
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

9,4/10

Gather hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 19 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (19)

Henry
Henry
Marketing Executive in UK
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A must of companies who attend a lot of events

5,0 vor 5 Jahren

Kommentare: Overall , great experience, will be using them for the forseable future

Vorteile:

- Ease of use - Look & Feel - Simplicity - Customer service

Nachteile:

- Sometimes the camera data gather feature doesnt record accurately

Hannah
EMEA Event Manager in UK
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Not just a software provider, they offer fantastic customer service

5,0 vor 4 Jahren

Kommentare: Gather has allowed us to effectively and compliantly collected event leads and pass those on to sales with clear details on how to follow up. It has massively improved our marketing and sales lead process and has helped us measure ROI from our events

Vorteile:

An easy-to-use app, fantastic customer service team who are always on hand to support and respond to enquiries

Nachteile:

Training on how to use the app has been been a challenge and getting used to the new app layout and navigation

Pete
Marcomms Manager in UK
Informationsdienst, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Has saved us time and administrative costs

4,0 vor 5 Jahren

Vorteile:

We were referred to Gather after looking for a generic online form builder to create multiple forms which were needed across several departments. Gather recommended the use of a single form which dynamically changes per department, minimising administrative costs for us. It has also begun to save time on the floor with no form set up and no per event set up. We can even allocate data collected in the portal and download it directly to the CRM system it needs to be in.

Nachteile:

As the setup is bespoke, this of course required some initial time investment to have the app customised appropriately, although this was expected.

Antwort von MSP Gather

vor 3 Jahren

Hi Pete, We appreciate the extremely positive review you left us. Hearing how we were a part of being able to minimise administrative costs for you, and save time setting up on location at live events is music to our ears. We hope your bespoke solution will continue to support future success at events for you and your business. Kind regards, Carlie Hoare.

Sohil
VP Sales in USA
Maschinerie, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Data Capture Tool for the Money!

5,0 vor 5 Monaten

Vorteile:

The best part is it's a true 2 way push solution to the CRM and have native integrations instead of just using Zapier. The stability of the application is a major plus and the offline capability is huge when your at events with spotty wifi service.

Nachteile:

The lack of Face ID for unlocking mobile app.

Antwort von MSP Gather

vor 5 Monaten

Thanks so much for the review!

Jessica
Event Operations Manager in USA
Gastgewerbe, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Tool for the Hospitality Industry

5,0 vor 3 Jahren

Kommentare: My overall experience with gather has been a great one. As an event operations manager this software has made my job a lot easier. Preparing for events and communicating with my counterparts in the kitchen has never been easier. I am so glad that our organization decided to use gather for our event management software.

Vorteile:

What I found to be the most important quality about this software is that it easily allows information to be shared between multiple departments in real time. I also have found the communications section for internal communications to be extremely useful when contracts are updated or edited. It also positively helps with planning and execution.

Nachteile:

Getting it set up and initially was extremely time consuming. In that moment it seemed like it was going to be a difficult tool to use however once the setup was completed (with lots of help from Gather support) everyone was so pleased that we made the decision to go with this software. It allowed our organization to be more efficient and effective which also means more profitable.

Gabriel
Director in USA
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Gather does what it says

5,0 vor 5 Monaten

Kommentare: Experience has been smooth and without headaches

Vorteile:

We initially enrolled with Gather for a specific tradeshow and it performed great. Over time, we've realized that the app is instrumental for everyday social events and prospecting as we can capture prospect business cards from our devices and have their relevant data loaded into CRM for follow up pretty much immediately

Nachteile:

No issues to date but will report if arise

Antwort von MSP Gather

letzten Monat

Thank you for your review Gabriel.

Corissa
Senior Sales Operations Specialist in USA
Biotechnologie, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great data capture tool!

5,0 vor 5 Jahren

Vorteile:

Gather software allows our field teams to easily capture and record leads in the field and email literature in seconds. Data then uploads smoothly into our marketing software and SFDC, allowing for quick action by our field teams. Gather has helped streamline our field and marketing teams, and will continue to do so in the future as we identify more use cases. Additionally, it has been a pleasure to work with the team at Gather! Their positive, can do attitude, and willingness to accommodate our business needs has made working with Gather an enjoyable and successful experience.

Nachteile:

The inability to manage users, however, I believe this feature will be available soon.

Antwort von MSP Gather

vor 5 Jahren

Hi Corissa, It's great to hear how enjoyable an experience it is working with our team of in-house experts. We appreciate the warm review so thank you! Yes, you are correct, the ability to manage users will be being added in the new update, amongst a host of other features and UI/UX updates. Your Account Manager will be in touch re this soon. Kind regards, Carlie Hoare

Martin
Customer sucess manager in USA
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Gather is accurate!

5,0 vor 5 Jahren

Kommentare: These guys are there for you - the recent addition of an Apptivo interface makes this the "go to" solution for users of this CRM.

Vorteile:

Accuracy - compares much better to other apps.

Nachteile:

Business card readers cannot read everything - being able to edit on the phone can be difficult with all products!

Antwort von MSP Gather

vor 5 Jahren

Hi Martin, Great to hear from you, we thank you for such a positive review. Our aim is to help our clients along every step of the way, so for you to confirm that's what we've achieved we couldn't be happier. We're taking your cons into consideration and are overhauling the UI/UX which will be released in an update soon. This should address the areas you expressed concern with. Your account manager will be in touch soon. Kind regards, Hugo Spalding.

Carl
Photographer in UK
Verifizierter Nutzer auf LinkedIn
Fotografie, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great company and great software

5,0 vor 5 Jahren

Kommentare: Great business to work with, very professional, hard working but friendly and good partners.

Vorteile:

Very intuitive interface, very responsive. Customisable.

Nachteile:

Nothing comes to mind. I couldn't see any obvious defects

Antwort von MSP Gather

vor 5 Jahren

Hi Carl, Thanks so much for taking the time to give us such a positive review. It's great to know we're on the right track and are constantly working on ways we can better the user experience. We have a new UI/ UX update in the works that will be released soon so look forward to that. Your account manager will be in touch as to when you can expect this. Kind regards, Hugo Spalding.

Will
Product Manager in USA
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great tool for team collaboration

4,0 vor 2 Jahren

Vorteile:

It facilitates productive and meaningful conversations.

Nachteile:

It can be a bit buggy at times, though this seems to be improving.

Desmond
Digital Product Developer in Deutschland
Geschäftsbedarf & -einrichtung, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great solution for lead capture automation

5,0 vor 5 Jahren

Kommentare: Clear communication, fast response from support team, positive experience all-around.

Vorteile:

We love how easy it is to capture lead info with Gather. With 3 easy steps (scan business card, answer qualifying questions, lead review/accept permission statement), we could save the details to the CRM real-time. Our backend colleagues can follow-up on the red-hot leads immediately, so leads get the answers to their questions fast, we convert leads to opportunities more effectively. The ability to add custom questions on the fly is really useful as well.

Nachteile:

Custom questions are only added to local device; wish they can be managed in the cloud and sorted by user group to cut down the repetitive work involved (add the same questions across X devices) prior to an event. However the Gather team mentioned a solution to this issue is in their development backlog, so looking forward to its implementation.

Marc
Consultant in UK
Eventservice, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Event Data Capture

5,0 vor 5 Jahren

Kommentare: An excellent product supported by helpful customer service.

Vorteile:

I've used the Gather App across a range of events within different verticals for several years. It has allowed me access to an additional revenue stream and enhanced my offering to customers. The application has proved to be easy to use and robust in operation.

Nachteile:

The back-office system used for user administration, uploading data and downloading client files wasn't particularly intuitive.

Simon
Retail Experience Manager in Deutschland
Automotive, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Outstanding company to work with

5,0 vor 5 Jahren

Kommentare: Gather have transformed the way we capture customer data and been very supportive partners. We started off with some fairly basic requirements however as the solution became more established, our requirements have pushed the software to be developed even further.

Vorteile:

the software is simple to use and has met our requirements. Gather , flexible and Flexible Insightful

Nachteile:

there is nothing to mention that we don't like

Matthew
New Business Manager in UK
Verifizierter Nutzer auf LinkedIn
Eventservice, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Gather - Ideal for Exhibitors

5,0 vor 5 Jahren

Kommentare: With gather it is not just the product at a great price but also the time they will spend with you to make sure it is right for your needs. I recommended Gather to a client and they were very pleased that it met all of their very specific expectations.

Vorteile:

The functionality and flexibility. You can perform bespoke questionnaires with delegates take a picture of their business card which will be read by the software and downloaded you can then apend notes to that specific delegate. Works on many platforms and so allows you to take as much or as little time as you need with each delegate but come away with real qualitative data to follow up on.

Nachteile:

I have not experienced cons. Just need to make sure you push tour staff to use it.

Antwort von MSP Gather

vor 5 Jahren

Hi Mathew, We really appreciate you taking the time to let us know how we help you succeed. Thanks for such a great review! We currently have in our roadmap a way for form updates to be notified to users meaning managerial decisions won't have to travel down the pipeline for your staff. Your account manager will keep you informed as to when you can expect this so stay tuned. Kind regards, Hugo Spalding.

Sophie
Operations Manager in UK
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Wallace Cotton Review

5,0 vor 5 Jahren

Kommentare: The team was easy to talk to and set up was fast and efficent. We did not have any techinical problems while using it!

Vorteile:

I like how we can easily download all the data into a CSV file- quickly!

Nachteile:

That we can not select which fields to be manditory. E.g. it would be helpful if a customer could not complete the form without entering their email address first.

Antwort von MSP Gather

vor 5 Jahren

Hi Sophie, Thank you for such a warm review. Your first event was a terrific success - glad we could help! We will soon be releasing an update to our Gather Lite version which will provide you with the ability to select mandatory fields. Your account manager will update you soon. Kind regards, Carlie Hoare

Carl
Senior account manager in UK
Sport, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Gather by MSP Gather Review

4,0 vor 5 Jahren

Kommentare: Very good easy to use

Vorteile:

It’s ease of use I like that I could add my own questions

Nachteile:

In the lite mode I want more functions

Antwort von MSP Gather

vor 5 Jahren

Hi Carl, Thanks for giving us such a warm review, we love hearing the hard work we do pays off to supply our clients with a useful product. We are always looking at how best to adapt our product to benefit our users. If in the meantime if you need help with anything, please don't hesitate to get in contact with your Account Manager or our support team. Kind regards, Carlie Hoare

Jason
Events Manager in UK
Automotive, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Gather App Review

5,0 vor 5 Jahren

Kommentare: Very positive. The speed of response is exactly what we would be looking for in a supplier and partner.

Vorteile:

Ease of use has been a real factor along with the ability to tailor to our event. The service support and speed of response though has been the main factor, this is second to none.

Nachteile:

None really, it does everything we require

Brendan
EMEA Customer Engagement Marketing in UK
Verifizierter Nutzer auf LinkedIn
Computer-Hardware, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very Happy!

5,0 vor 5 Jahren

Kommentare: 10/10, couldn't be happier.

Vorteile:

-its extremely easy to use -very efficient way to collect leads - the app is quick an effective - customer service has been 10/10

Nachteile:

At the moment I honestly can't think of any. Being Able to run the form on a laptop would be a nice feature.

Elisse
Marketing Coordinator in UK
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Gather Review

5,0 vor 3 Jahren

Kommentare: Very satisfied/

Vorteile:

Ease of use and data extraction was simple.

Nachteile:

The portal signs you out after you close your device, meaning you have to enter details each time you open the app.