Forcura Erfahrungen

Forcura Orders Review

Kommentare: Forcura staff from the Administration to support have been very professional and helpful. They follow the customers and tailor your needs to help assist you through the initial process and on going. They have been great with us.

Vorteile:

That we no have an EMR System that attached and labels the documents electronically as we were previously doing this manually. We also use it to seperate, combine, label, and fax out other documents not associated to actual patients.

Nachteile:

As a end user for orders, I really don't have a con for the software, it does exactly what we were told it would do.

Great document workflow software

Kommentare: One of the benefits is that Forcura has cut the time spent in Orders Processing. With a simple click, documents get assigned to the patient, making it super quick and simple to process orders, referrals and faxes.

Vorteile:

Forcura is very user friendly even for employees who are less tech savy. They're customer service is really good, and they set up a meeting time to provide different demos to show you how it all works. The best part is that Forcura links with your EMR system, making tasks like Order Management/Referral attachment and other data entry aspects of the job smooth and easy. They use a barcode system on top of each document that helps connect that document to the appropriate client/patient.

Nachteile:

I've been using Forcura for about 4 years now, and the only negative aspect that I've found so far is that if the bar code is not appropriately place on top of the document, it will send the document to "Inbound" where the user will have to manually grab it from that buck it and archive it into the correct patient.

Forcura-no cure

Kommentare: I think that the sales team pushes new features without fixing the current issues, it is clunky for users and is not organized.

Vorteile:

I like it for tracking and reporting purposes. It has a clear orders outstanding workflow. It would be nice to organize paperwork by clinician name and/or region/location for ease of following up on missing documents.

Nachteile:

I don’t like that I don’t always trust that paperwork is being uploaded correctly and that these is a lot of room for user error both in the mobile app and via computer. I don’t like that because of the clunkiness and room for error, my staff don’t trust sending their documents to process.

Hard Work Pays Off

Kommentare: Forcura is a company that wants to put in the work to be a market leader. They are keen on listening to their customers to keep a pulse on the problems that their technology can help to solve. They are motivated to adapt to the industry by staying abreast of industry trends but most importantly look to their customers to drive the roadmap. Their customer service is fantastic and they stick by their word to support their customers with superior quality.

Vorteile:

In a paper-oriented post acute industry, Forcura is working hard to break down the barriers to paperless technology. From their initial platform to reduce paper-based faxing to their integration with HCHB, Forcura is pushing the boundaries of what it can do. Their new Forcura Connect API should reduce the burdens of platform integrations and enhance the benefits already provided by the product.

Nachteile:

The User Interface. It isn't unbearable, however, with today's front-end platforms, Forcura can leverage a more intuitive UI. This is a goal of theirs based on customer feedback and we are looking forward to the improvements.

Forward thinking

Kommentare: As noted above process is streamlined with increased cash flow. My staff is also now communicating HIPPA compliantly- by using the app on smart phones. The staff is forward thinking, solving problems that existed in home care for decades.... Love it....

Vorteile:

The ability to develop processes that track data in real time, decrease man hours, and decrease over head. This product has streamlined our orders, and increased our cash flow. We are able to drop a RAP in 7 days, compared to 21 days previously. Our quality improvement has seen significant changes in order compliance, and we were in the Pre-CLaim Review Process in Illinois with 100% affirmation, thanks to this product.

Nachteile:

I have nothing. This company listens to concerns and makes quick changes when needed.

Review

Kommentare: Our company has noticed the physicians sign and return orders quicker utilizing Forcura. Also the ease of attaching documents to our EMR has been the biggest benefit.

Vorteile:

The ease of using the software, less steps to return a signed order for billing, allowing field staff to capture images from the patient's home, and the ability to send a secure message.

Nachteile:

The reports feature still needs some work as we've been waiting for quite some time for the Orders Tracking Report to be 100% functional.

Love it! Efficient, constantly evolving for the better

Vorteile:

Increased productivity in our Intake and medical records department. Allows our mobile clinicians to view important documents directly from the web. Their support is by far among the best I have experienced.

Nachteile:

nothing... Couldn't have been more please after implementation and continue to feel that way three years later.

Project Manager

Kommentare: The experience overall is great. The group is always willing to show us how the system works and ways to address the various issues we have

Vorteile:

Integration with HCHB for its referral and order tracking.

Nachteile:

The system ability is not able to identify current patients in the system easily. Would like to see the reporting system broken down more in the order tracking system

Back End Office Support

Kommentare: Service is 5 star and their wiliness to work through any obstacles

Vorteile:

Allows us to quickly and efficiently assure all documentation gets distributed to right area of our business. Speeds the process for referrals, orders, while organizing documentation.

Nachteile:

little harder for my less tech savy members to grasp

Best Customer Service EVER

Kommentare: We've been using Forcura for 2+ years now, but felt an objective comparison with their competition was in order. Forcura won, hands down... now we're implementing more of their offerings.

Vorteile:

Easy to Use, always UP, and Customer Service is extremely quick and proficient

Nachteile:

Editing user access needs improvement to be faster and easier

Forcura Review

Kommentare: Forcura has improved our return on faxed order requests which in return improves our unbilled episodes. Forcura customer service is the absolute best. They are friendly, knowledgeable and prompt to respond.

Vorteile:

The functionality is simple and very user friendly.

Nachteile:

Forcura could improve on the editing capability within the PDF view of the documents.

Great Software with Great Support

Kommentare: We have been able to streamline all paper document processes with Forcura.

Vorteile:

Very user friendly and customizable. Excellent support

Nachteile:

No cons for me with this software. Upgrade from previous vendor.

Forcura

Kommentare: Eliminating the need for multiple programs to be able to scan and fax, is amazing for my team.

Vorteile:

The ease. It is incredible simple for my users to get a handle on, and the support team is amazing.

Nachteile:

Nothing in particular, the app was frustrating at first due to updates every week, but that was on our end to implement and by no means was a fault of forcura.

Excellent Software

Vorteile:

I love this product! It is excellent for electronic faxing and document management.

Nachteile:

I would like to be able to send faxes and attach documents from the mobile app.

Great way to keep documents

Kommentare: We had a great in-depth training on how to use Forcura to help our role and it is really a game changer in many ways. So happy with it and the ease of use.

Vorteile:

Easy to use and store all of my important documents to scan in to different places.

Nachteile:

Nothing really stands out as a con with this product.