JULIA easybooking Bewertungen

von Zadego

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Durchschnittliche Bewertung

  • Gesamt
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Kundenservice
    1/5

Über JULIA easybooking

Web based property management system that includes a channel manager, an internet booking engine and automatic guest communication.

Erfahre mehr über JULIA easybooking

Zeigt 1 Bewertung

Verifizierter Rezensent
CEO
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    2/10
  • Quelle des Nutzers 
  • Bewertet am 2.3.2019

"Average software, with average functionality, lots of bugs"

Kommentare: For the price Julia could be ok, unfortunately Zadego the company that publishes Julia is not very customer friendly. The software has a lot of problems and to reduce users contacting the Helpdesk, they have introduced a paid support system. They had a forum for a short while, until they got overwhelmed by issues and complaints. They actively remove reviews from Google. Etc etc So my advice: Stay away!

Vorteile: -Automatic messages works good
-channelmanager is detailed
-integrated biling
-integrated creation of offers

Nachteile: -still works with flash
-slow
-crashes often
-no Airbnb Integration
-lots of bugs that are not being solved

Antwort des Softwareanbieters

von Zadego an 13.2.2020

Dear host, thank you for taking the time to evaluate us! We are sorry that you are not 100% satisfied with our service. Therefore we would like to tell you what has happened since your review: For 3 years now, all our customers have access to a free support ticket system directly in JULIA. Also the academy, webinars and courses in Innsbruck are free of charge! The forum has never stopped, but was re-structured and is still available to all our customers. Since May 2019 there is the direct interface to Airbnb and for more than a year (November 2019), our customers have been able to choose a new HTML room plan. The Channel Manager is already useable with better functionality & design! Soon the rest of JULIA will be available in HTML. We are constantly working on optimizing our services. We are proud to present the new "JULIA" to anyone who has interest in a solid and extremely broad set of solutions all united in easybooking, especially aimed at the small to mid-sized businesses.

  • Quelle des Nutzers 
  • Bewertet am 2.3.2019