AutoEntry Erfahrungen

Convenient, accurate and time saving

Vorteile:

We have been using Auto Entry as a firm for a couple of months and we’re really impressed at how much time it can save, level of accuracy and convenience. As a medium sized accountancy firm we are always looking at options to save labour hours inputting data and so far it is a good inexpensive solution. Purchase invoices are easy to process, we mostly upload all the invoices we want to process as one PDF and leave Auto Entry to process them, but there are options to process multi-page PDFs and more detailed breakdown. It will read the Date, Supplier name, and amounts, net of VAT and gross including it. When Auto Entry and QuickBooks are linked up, all the Suppliers, Customers and the Chart of Accounts are linked, to the supplier account and relevant nominal can be selected from a drop down, which Auto Entry remembers going forward. You can ‘’Approve’’ invoices that are ready to import and sync up with QuickBooks. Sales work very similar to Purchases. Bank statements are processed quickly and are usually accurate, saving us many hours that our staff would have to spend manually summarising. The files at the end can then be either downloaded as an excel file or imported into QuickBooks. In terms of chargeable time it is inexpensive, freeing up time to work on other tasks. When we first tried out Auto Entry, there is a chat box and the bottom right that lets you know what advisors are active at that time. They were very helpful at the start when navigating it. - On behalf of Jerroms

Nachteile:

Occasionally a figure may be incorrect when converting bank statements, however this is very rare. Sometimes a duplicate items on an invoice may occur when processing purchase or sales invoices, Again quite rare.

Our experience with AE

Kommentare: Excellent. Very good help desk

Vorteile:

Clear , links will in accounting products. Our staff are uploading their invoices and coding on line. Much better than paper invoices floating around.

Nachteile:

Could do with expenses being a little more clear on the page for people not frequently in AE, they have a little trouble getting used to how to do their staff expenses - but we are getting there. Also some features like when an invoice was paid by debit card or credit card. not yet available for Sage users but on the development list. Now owned by Sage I expect it will work even better with sage as time goes on.

Buggy Software . . . and Major Bugs not addressed for months.

Kommentare: Terrible. Have not been able to access for a month . . . and my creditors are screaming. Honestly, do not risk it with this product.

Vorteile:

I've been a customer (and pretty much a fan until recently) for more than 3 years and loved the automatic entry of invoices. Certainly beat manual entry. That said, the interface is very poorly design and generally very buggy in many ways. I was happy to put up with all of this, until recently when I could no longer even log on!!! Keep in mind all my creditor invoices are on this system . . . and the customer service team told me this was a "bug the team is working on". Essentially the 2FA failed and they have not resolved for a month! No work-around offered til just now (and I am still waiting after contacting their help desk again hours ago).

Nachteile:

IT Service Management is terrible. Very buggy and very major bugs are unresolved for week!

Given my team some time back in the day.

Kommentare: This has saved us hours of data entry and irradiated typos when entering bank statements and invoices.

Vorteile:

The ease in which bank statements can be converted in to a Excel spreadsheet or downloaded in to the accounting software

Nachteile:

It would be good if departments could be allocated for Sage Accounting

Good at Posting into Sage 50 Accounts

Kommentare: even when we have to manually put the order number in before we publish, it is still saving time.

Vorteile:

AutoEntry attaches the invoice in to Sage. the chat is very responsive and friendly.

Nachteile:

It does not automate if you need your order number in Sage. It is a lot more expensive than the competitor.

Two days Wasted!

Kommentare: Frustrating.

Vorteile:

What? That is it - I have nothing say that is good.

Nachteile:

I am new - Two days later, over 8 hours on chat support and it is still not working.

best software, I would say try it , once.

Kommentare: I am glad to use it, save lot time .

Vorteile:

some future not there , like undo invoice, soon you chat with help team, they sort it straight away. I won't say any pros

Nachteile:

expensive , worth to buy. it will better if 9 pounds 200 Invoice

I use it daily... I couldnt be without it

Kommentare: I love it I actually hadn't realised how much I needed something like AutoEntry.

Vorteile:

I love that it tells me where there are gaps in my data. It means I don't have to sift through bank statements to look for missing data. It is quick too. Customer services have been amazing and the training is exceptional.

Nachteile:

I hadn't realised I would use it so much and it would cost as much as it does. It is still really reasonable in the grand scheme of things.

Paperless entry

Kommentare: Accuracy is ensured, reduced admin time and seamless integration to cloud accounting, this is awesome.I have had the previllage of meeting the team, I trust the brand, product and people.

Vorteile:

I work with clients that deal with PDF and hard copy bank statements, my accountants are reduced to data capturing for hours, the seamless upload of these documents and bulk import/Integration to accounting systems save so much time and afford them to do what they do best: produce vital financial information to business in time.

Nachteile:

The billing method: credits.In an ideal world this is great, my Account clients deal with clients that have huge amounts of PDF and print outs which prove to be more expensive for them to render thier service.

Was there another way before Autoentry? Goodbye manual input!

Vorteile:

An intuitive product that delivers what is says - sales invoices, purchase invoices and bank statements seamlessly delivered into the accounting product (Quickbooks Online) in super fast time. The access rights are very flexible meaning we can work with clients who we also set up to use it and the recently added App makes it even easier for them. Its 'Pay As You Go' pricing structure is extremely attractive, with every useage credit available across all clients so there is never money wasted on unused capacity - unlike other similar products. Efficient, inexpensive, consistent and reliable, all backed by great support - I wonder how I managed without it.

Nachteile:

None at all. ... but I did have to invest in a better scanner to cope with the volume I am now putting through Autoentry!

Simple to use with flexibile pricing system

Vorteile:

Great customer service and fair pricing model

Nachteile:

Sometimes isnt responsive e.g. Items sometimes don't load. Additional features would be nice such as auto-fetch. User interface could be improved.

Time saving promisses, time wasting results

Kommentare: I have been using AutoEntry for over 2 years hoping that the longer I used it the easier it would be to use. This is not the case. It is a rare occurrence when I can go through a short stack of processed invoices without having to open up support chat and request help or a complete reprocessing of a document. Correcting small discrepancies is a clunky process that requires moving your hands back and forth from the keyboard to the mouse several times for each line. Occasionally a document is so poorly processed that the data is fabricated to manipulate the numbers and force a balanced transaction. It would seem that documents are run through OCR with human assistance. For what ever reason this combination produces a grab bag of unpredictable results and it seems to be getting worse over the last few months. I was hoping AutoEntry would save me time but I it has done exactly the opposite.

Vorteile:

Once I correct the regular invoice inaccuracies in the user interface AutoEntry exports to QuickBooks Online well. Product mapping is easy when it works.

Nachteile:

About 2 out of 3 invoices with line items processed have some level of inaccuracy. There is an "automatically post" option that I would NEVER turn on if you care about having accurate data, cost centers, or inventory.

Great Data Entry System

Kommentare: Overall experience with Autoentry has been very positive and I would take the time to recommend this software to others!! All my friends and family!!

Vorteile:

I loved the fact that entering the necessary data for my business can be done within one software. I am also able to go accounting with the software which is a huge plus!!

Nachteile:

Some cons that I dislike about this software is the fact that I have to physically upload the information on each individual spreadsheet. Becomes a tedious task to partake in.

Brilliant

Kommentare: Have been using Autoentry for about six years and now work much more accurately and efficiently. Find it very easy to use and the support is always very good when issues arise. Took on additional clients as a result of the time savings gained

Vorteile:

Easy to use and teach clients Integrates smoothly with the other I use

Nachteile:

Has most desired features Easy to use Doesnt always integrate well with Sage desktop

AutoEntry

Vorteile:

Very easy to set up and use. The turnaround time for processing is superb and we have used it for many months and we intend to expand our usage and recommend to our clients. It saves time and money and I am happy to recommend this product to everyone.

Nachteile:

Some time is not very easy to identify uploaded files. This is a minor problem though. I do not have any other specific cons to the product.

Dependable product

Vorteile:

E-mail forwarding of invoices makes it easy to operate this on the go. Also, the fact that it remembers what you previously categorised a similar invoice as, saves time over the long term.

Nachteile:

The expenses feature is slightly convoluted. Still haven't been able to fully understand that.

A great time saver that is simple to use and cuts down on paper usage / wastage.

Vorteile:

What I love most about Auto-entry is that it saves a great deal of time, has improved input accuracy and reduces the need to print off invoices as it saves a copy to Xero (Excellent feature).

Nachteile:

Struggles a bit with long itemised bills / invoices - In particular phone bills. This is mitigated by the excellent support I receive from the AutoEntry staff.

Game changing product but very slow response to customer queries

Vorteile:

1) All round ease of use and beautiful UI 2) The fact a scan of documents is stored for quick access

Nachteile:

1) Customer service is extremely slow, response times to the web chat are sometimes days or weeks 2) Integration to Sage 50 seems to have some intermittant drops requiring reintegration

Huge time saver on entry and reduced purchase invoice duplication and errors

Kommentare: Overall, hugely improved the supplier invoice process, easy to use.
Resolved duplicate invoices being entered and saved the company time and money.
Massive time saver on employee expenses entry as each individual submits their own expense and is easy to check and approve.

Vorteile:

Integration with sage was seamless, setting up myself was a doddle and customer service is great as issues get resolved quickly. Huge time saver as we no longer have to use sage batches and also didn't need to have a separate screen to view the PDF invoices on entry as it's all in one screen on autoentry. One of the best features is viewing the invoice directly on sage using the onedrive link. Before this, we had to search the supplier repository on the server. It also helped reduce errors as it detects duplicates, autodetects the supplier and has a learning feature too.

Nachteile:

Can be slow at times and if not used for a few days, the service needs to be restarted. This results in invoices getting stuck until the service is refreshed, however as long as it's used constantly this can be avoided.

Auto Entry

Vorteile:

I like that my clients can upload all their receipts and invoices. Very little paper and storage of files. I also find that my clients do not lose receipts as often.

Nachteile:

When I send the link to a client to download the app and sign in there seems to some difficulty in getting them signed up. It seems like my client ends up having to sign off then back on and reset pin number.

Brilliant app which integrates with xero

Kommentare: Autoentry are constantly updating the app. They also have a great support team who regularly contact us to make sure everythink is ok

Vorteile:

Autoentry has transformed our outsourced bookkeeping and accounting services. Customer support from the Autoentry team is excellent

A real time saver

Vorteile:

I like the pricing structure, in that you are paying for what you use and not per client. I also like the fact that AE will scan in bank statements - I have clients who won't use bank feeds or allow me access to their accounts to import statements - Paper is still the way for them!!

Nachteile:

The one thing I would like from Auto Entry is the ability to forward client emails with invoice attachments or if the client has scanned and emailed an invoice to me. I have to print off the attachment or the scanned in invoice, scan it again and then email on to auto entry, no time saving here. An Auto Entry App would be great so that I or the client could capture the image of the document and send straight to Auto Entry (See Datamolino App)

Great product

Vorteile:

AutoEntry has really improved our efficiency – the pricing structure is good as you only pay for what you use across all clients, brilliant for seasonal clients with peaks and troughs in activity. One of the best features is that you can upload bank statements and access them in various file types including csv. I have recommended it to all clients for the time savings alone.

Nachteile:

Would be handy to have a pricing plan below Bronze for the very small companies who may only have a few invoices per month

Good software

Kommentare: the business problem is solving but still can get better

Vorteile:

The development team is very helpful, customised accordind to business

Nachteile:

the images are blurry sometimes and the system is down and does not post invoices on sage right away

Great bridge between analogue and digital

Vorteile:

We use this system to quickly and accurately transfer paper based or PDF documents to Xero. We are long term users of Receipt Bank for purchase invoice processing where clients are interfacing with the app but use this system heavily for bank statements (where clients are unable or willing to give access to bank accounts or download .csv formats) and sales invoices. The system has an advantage over Receipt Bank for clients that require more detail on invoice processing as the system will extract data line by line if required. Support is always given quickly and accurately.

Nachteile:

We have encountered few problems with the system Pricing is always a consideration especially where your staff have got excess capacity but in my experience this is far cheaper than paying staff to do a tedious job