freetobook Erfahrungen

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Kommentare: Sehr positiver Gesamteindruck.
Das Supportteam ist sehr professionell.
Wie bereits beschrieben, nur in englischer Sprache, das ist einzige Kritik in dem Sinne.

Vorteile:

Der Kundensupport ist genial und reagiert sehr schnell. Die Kosten sind sehr niedrig, was heutzutage in diesem Bereich selten ist. Wer Zusatzfunktionen will, kann diese dazu kaufen.

Nachteile:

Ein wenig unübetsichtlich aufgebaut und nur in englischer Sprache.

Easy, simple to use

Kommentare: - great and fast support

Vorteile:

It's very simple to use and all basic component, which you need to start and work are free of charges

Nachteile:

- calendar in channel manager to close out the channels is too much complicated - miss the connection to the google Hotel Ads - for the moment can be used only in UK, would be nice to use it over EU countries

Brilliant Software

Kommentare: Started with the free version about 10 years ago with our 2 holiday cottages. That saved us work. Then added messaging (paid function) and on line payments (stripe). Both saved us even more work. Recently added the connection to google vacation rentals (paid function) which has increased our bookings due to increased exposure in google searches. Everything has worked flawlessly. We do not use any of the on line travel agents so pay no commission. All our bookings are direct

Vorteile:

Indefinite free use of the basic structure so you can test it to see if it is a fit for you. The support is friendly and really good. It works and saves us loads of work. It keeps improving with new features. It works out much cheaper than alternatives. They do not engage in high powered misleading advertising or use pushy misleading salesmen.

Nachteile:

There is nothing really that we do not like

A lot of manual input

Kommentare: There was a lot of manual input required for the "free" application.

Vorteile:

I was able to manage my rooms. There was also a direct booking function.

Nachteile:

The function to manage rooms on multiple platforms was expensive so I had to be on top of the bookings to ensure I didn't get double bookings. I could only put one room on an OTA and if I took a direct booking I had to ensure that the room was available and/or close it out on the OTA first.

Great Product and great custome service

Kommentare: Collates all calendars accross multiple OTAs User friendly and guest booker friendly

Vorteile:

Seamless integration, idiot proof training videos, cost effective

Nachteile:

nothing I can think of

Aberfoyle Inn recommends Freetobook

Kommentare: This has been a godsend to our business, it's features are easy to use, understand and implement to our staff, the cost is inexpensive but if using a few OTA's I would definitely recommend the channel manager feature, it saves so much time and effort allowing us to concentrate on the guests instead of a computer

Vorteile:

Freetobook is so easy to use, set up and integrate with current systems

Nachteile:

Nothing yet, so far I have nothing but praise for Freetobook and its care team.

Excellent product and service

Kommentare: Primary benefit is the customer service, it is easy to get help when it is needed. following close behind is the cost, I only pay for add-on features and the price of those is reasonable.

Vorteile:

Easy to transition from previous software and easy to use. I pay for what I need.

Nachteile:

I have not come across any cons that have not been dealt with promptly.

Efficient, Dependable and cost effective with great support

Kommentare: No problems and very happy with my experience, I see no reason to change my freetobook booking system in the foreseeable and the cost when i do compare to other options (even including all the extras added on) are still cheaper than the competition.

Vorteile:

Its user friendly, I've never experiences a technical error in over 4 years, its easy to customise and adapt as the seasons, guests change and pricing ebbs and flows. It does what it is supposed to do and i can relax knowing my booking system 'just works'. The support is second to none with timely responses from the team.

Nachteile:

Dynamic pricing and more OTA links would be a bonus but the team are constantly updating and improving with dynamic pricing coming on line soon and the ical link as a back up is useful.

Perfect solution for a small (or probably larger) business

Kommentare: It runs the back end of our business, processes payments, keeps us in touch with customers and manages availability. It is an excellent tool and is priced to help business. Their online prescence is also excellent, working with partners (and how I wish some others knew what this is!) to make sure the right solutions are implemented.

Vorteile:

Freetobook is easy to implement, simple to use but flexible enough that it can be customised for more complex needs. Support is fantastic and our business could not run without it.

Nachteile:

Many features are chargeable add ons, but the core system is free - you get what you pay for. Would be nice if there was a simpler (all in) package, but would be complex to provide with the current model.

Brilliant, professional and supportive company

Kommentare: We ran a Guest House for 3 years and Freetobook were our Channel Manager. In the entire time we used them, they were absolutely fantastic. Any question/query we asked was quickly answered. We weren’t dealing with an “outsourced” customer service department, so everything was clear. It truly felt like a “partnership” rather than a service provider we used. When we sold our business, Freetobook made the transfer over to the new owners simple. All the other service providers we were using made the transition unbelievably difficult both for ourselves and the new owners. In our opinion you will never find a better Channel Manager than Freetobook. Awesome!

Vorteile:

Simplicity to use and robustness of the product. Customer service was also exceptional

Nachteile:

There is nothing I didn’t like about Freetobook.

Great starter channel manager

Kommentare: I would recommend this if you only have plans of having 1 or 2 properties.

Vorteile:

Ease of use Value for money Good customer support

Nachteile:

As we increase our properties, we have outgrown the platform. There are many functions we need that is not supported. They also have limited integration with platforms we want to use.

Valuable for integrated booking and payment

Kommentare: Overall happy with it as serves me well - I haven’t looked at alternatives so not sure if it is the best out there in terms of functionality and value.

Vorteile:

I was able to set it up and test, fine-tune and set live quickly without any previous website building experience

Nachteile:

Calendar view options are not ideal and I’d love to have the more up to date functionality without having to use the daily pricing calendar.

It's free, it works like a dream, what's not to like?

Kommentare: All our bookings are made using Freetobook. Most happen online from our own website but occasionally we add a manual booking that comes in over the phone. Both routes work absolutely fine.

Vorteile:

100% reliability. No downtime that I have been aware of. The booking system itself is completely free. Good value card management link with Stripe that has also worked flawlessly over the 18 months I have been using it.

Nachteile:

The graphics of the interface are rather dated but I'm all about functionality so that really doesn't bother me.

Simple, practical and transparent

Kommentare: I have had a very positive experience using Freetobook who I changed my business to during Covid lockdown as my current provider had me locked into a contract whilst during that time I had no income.With Freetobook if I do not earn I do not pay. No hidden charges and a simple comprehensive system with great customer support

Vorteile:

The system is designed so that someone with limited digital knowledge can easily navigate the system

Nachteile:

Nothing I have had no problem at all with the software

Perfect for any hospitality business

Kommentare: Easy to set up, easy to use, makes my self catering business run alot smoother, and reasonably priced

Vorteile:

The range of features and add ons it had which makes the booking system automatic and stress free.

Nachteile:

It could do with a feature where you can set up weekly pricing rates instead of just nightly and then have to set up discounts for different night stays

Tried free trial

Vorteile:

Looked good in the demo, cant' get it to work, can never get the login email - no response from company

Nachteile:

didn't get to try it, would like to.......