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Über StyleSeat

SaaS-Lösung mit wiederkehrenden Terminen, Fotogalerie, täglicher Berichterstattung und CRM-Funktionalität für Friseure und Kosmetikerinnen.

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Vorteile:

I like that the software is easy to use and access across various devices most of all.

Nachteile:

They just-- don't want to do their jobs and that's depressing. If you have time-sensitive policies that require certain actions, not having time-sensitive customer service makes absolutely no sense.

Bewertungen zu StyleSeat

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,1
Kundenservice
3,6
Funktionen
4,0
Preis-Leistungs-Verhältnis
3,4

Weiterempfehlungsquote

6,3/10

StyleSeat hat eine Gesamtbewertung von 4,0 von 5 Sternen basierend auf 52 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (52)

EDUARDO
EDUARDO
IMAGE CONSULTANT/STYLIST/MAKE-UP ARTIST in Kolumbien
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Efficient and functional web system.

5,0 vor 5 Jahren

Kommentare: This tool has accompanied me since my business started, when it was a small undertaking because it provided me with automation in the scheduling of appointments, so it helped me to quickly develop an organized and effective way of working, so my customers are very satisfied with the services provided, should not wait long to be served because thanks to the self-service portal can make reservations online according to the schedule of their preference, however the greatest benefit I got with this tool was the visualization of my work through the gallery, which helped me increase my customer base, in addition to digital marketing promotions on different social networks, have helped me to my work as a stylist is recognized.

Vorteile:

StyleSeat is a web-based solution that allows you to schedule appointments, book online through the self-service portal, manage employees, inventories and payrolls, plus a customer database and billing. An aspect to emphasize of this program is that it offers differences with others available in the market, provides a photo gallery, in which your customers or people who visit your profile, can see part of your work, in addition, has a powerful digital marketing tool that will serve for promotional campaigns, on the other hand, it is very easy to configure and has a configuration wizard and its design is very simple so it facilitates its use. You have an extraordinary quality-price ratio, as it offers a lot of functionality at a modest price.

Nachteile:

Its operation is outstanding, however, I would like the development of a mobile application, as it will facilitate access to this platform.

Charlie
Hair Stylist in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Client Fees

4,0 vor 5 Jahren

Kommentare: My overall experience is ok, but it doesn't allow me to add important info about services. My clients are tipping me less because of the booking fees.

Vorteile:

It is user friendly and I am able to set up my services easy with pricing, time frame, and description.

Nachteile:

My clients are complaining about all of the fees that they are being charged and I am getting the backlash.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Kosmetik, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung
Quelle: GetApp

These people are BIG SCAMMERS!!! they will take money from your account

1,0 vor 2 Jahren

Vorteile:

This company is very complicated to use. Number one: they allow clients to take their money back after a service. Number 2: they don’t have a good enough contact system. When you need help no number to call just a stupid email that takes 5 business days to even get a response. Number 3: they don’t care about their workers they take most of your hard earn money. This business is not a professional at all!! Why wouldn’t you want to help your workers that’s making this app move but no they don’t care. All they care about is your money . Don’t use this app save your time. They will take money from your account without knowing.

Jarah
Owner in USA
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Building clients

4,0 vor 2 Monaten

Vorteile:

When I used, LLC was at the beginning of my Hairstylist career, I love the fact that people were able to find me using the search feature, and that is what help me to grow my business rapidly

Nachteile:

Price increases over time and the quality of the product didn’t

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verlagswesen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A niche booking system

4,0 vor 3 Jahren

Vorteile:

While managing Sauna & Spa resort, the Availability feature is critical. And this software does its job perfectly here.

Nachteile:

The software indeed needs a lot of other features like Billing & Invoicing, Automated Scheduling and Attendance Tracking.

Bri
Bri
MUA in USA
Kosmetik, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great System

5,0 vor 5 Jahren

Kommentare: Overall my experience with this app has been pretty decent for what I use it for.

Vorteile:

I like the fact that this app is bee users friendly. I am able to store my clients information. And I love the fact that clients are able to leave reviews for my business.

Nachteile:

The only part about this app that I do not like is not being able to take deposits from my clients. For the monthly price of this app I feel like that setting should be offered automatically. It is with other systems that cost less.

Stephanie
Coach in USA
E-Learning, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Styleseat is great

5,0 vor 5 Jahren

Kommentare: I enjoyed the service. I don’t enjoy the fact that people that haven’t received the service are still allowed to review as long as they have booked an appointment. So even if someone’s appointment is canceled they are still allowed to leave a review which led to receiving bad reviews from people that were attacking my business. Ultimately that led me to switch to another platform.

Vorteile:

I love how the customers can leave reviews and the ease of setting up. It’s also aesthetically pleasing.

Nachteile:

I wish I had more options to add add-ons and additional services instead of me having to create a different package for each option.

Henk
Henk
Remote Technical Support Representative in USA
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great user interface for your client!

4,0 vor 6 Jahren

Vorteile:

Extremely convenient for both myself and my client, they can book an appointment and see availability from nearly anywhere their phone, their computer etc. I can see what exactly they need done and make my schedule work better for me so everyone is happy.

Nachteile:

I have almost nothing bad to say about this, besides I wish all my clients would use it exclusively.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Buchhaltung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Looking for a Stylist? Styleseat has plenty of options no matter where you are.

4,0 vor 5 Jahren

Kommentare: I have set a handful of appointments through StyleSeat, definitely not a bad experience.

Vorteile:

Great way to look up stylists in new areas. I like how you can search different location for stylists and hairstyle types. I love that you can view pictures of the stylists work, and most of their accounts are linked to Facebook or Instagram if you need some more convincing. Email reminders come in handy.

Nachteile:

Doesn't always work, might be a bug. Need to update hairstyle options for we type in what we are looking for (ex: Kinky Twists, Senegalese Twists, Box Braids)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Versicherung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Styleseat review

4,0 vor 6 Jahren

Vorteile:

I used to use it as a hairstylist. Now I only use it as a customer. It’s easy to set up a profile and create a menu. Great customer service.

Nachteile:

I stopped using it when Styleseat started charging stylists to use the software. Didn’t feel like it was worth it at the time.

Kenia
Cosmetologist in USA
Kosmetik, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Finally switching over

2,0 vor 4 Jahren

Vorteile:

Simple to use at one point, of course over time they changed. Clients found it difficult to use.

Nachteile:

Honestly, the history I had with them. I’ve been using StyleSeat since it was free, and of course once they started charging they upgraded. However over time, the fees got ridiculous. Not only do you pay a monthly fees, your clients pay booking fees. If a client cancels last minute and another clients books that spot, they’ll pay $10 that goes to THEM, NOT YOU. Clients had trouble looking for their own appointments at times, and once in a while the whole app would crash. An entire day of clients without being able to see who’s scheduled next. I can keep going, StyleSeat is not worth it.

Alake
Attorney in USA
Verifizierter Nutzer auf LinkedIn
Anwaltskanzlei, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung
Quelle: GetApp

Theft and Fraud

1,0 vor 2 Jahren

Vorteile:

None, scammer company, will never use again, they stole money from me and refused to refund it.

Nachteile:

I attempted to make an appointment for June 2 and the system made an appointment for June 2 and May 20. The May 20 appointment must have been made in error when the computer froze, as it froze when I was waiting for the confirmation of the appointment to load. I never got a confirmation about a May 20 appointment, only June 2. I never went to the May 20 appointment because I never made it and knew nothing about it. Then Style seat charged my card $60 and claimed they were going to add a 20% tip for a service I never had, for an appointment I never made! When I sent them proof of the appointment I attempted to make and told them the may 20 appointment was an error, I never clicked on anything or attempted to make it, they told me they couldn't refund my money. The stylist would have to refund my money. So you can take my money and take a tip but you can't refund my money! I will never book another appointment on this fraudulent system ever again. Be careful about using this. Your card could be charged for an appointment you never made and then you will have to go through your bank to try and get your money back, for services you never received, for an appointment you never made! Scammer app.

Candice
Candice
Scripted Development Associate in USA
Verifizierter Nutzer auf LinkedIn
Unterhaltung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Horrible Customer Service/Horrible App

2,0 vor 4 Jahren

Vorteile:

It lets you find hairstylists in your area when you're new or the service you need for your hair is scarce. In my case, getting relaxers in Los Angeles is like finding water in the desert. It's incredibly hard to find professional hairstylists who know how to do the service. So within these last few years, I've been depending on Stylseat and it's issue after issue constantly.

Nachteile:

Customer service is atrocious. You can't speak to a human, and even when you submit a request (type in all the fields) they still just send an automated response that's incredibly unhelpful. They just-- don't want to do their jobs and that's depressing. If you have time-sensitive policies that require certain actions, not having time-sensitive customer service makes absolutely no sense. I had to change my entire card information just so they wouldn't charge me for a service I no longer needed (and they wouldn't let me change online).

Maia
Cosmetologist in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Pricey

3,0 vor 4 Jahren

Kommentare: Overall, initally when I started with Style Seat they were not charging for a basic setup. Now they are and I think $35 a month is a little pricey which is why I went over to 10to8

Vorteile:

I like the whole set up of the software. It is very professional and pretty basice. You can lists tons of services and also can take appointment deposits. You can upload a ton of pictures and they do offer you perks if you are willing to pay for them. Like marketing, spotlighting your business, etc... They also offer you a few tips from time to time.

Nachteile:

What I like the least is the price. I feel that they are expensive for what they are offering. It should not cost as much as they charging in my personal opinion. Because there is definitely similar software that is still be offered free or cost next to nothing.

Kishasha
Attorney/Educator/Administrator in USA
Bildungsmanagement, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review for StyleSeat

5,0 vor 5 Jahren

Vorteile:

What I like the most about SytleSeat is the ease of use. The app is very user-friendly. My hair and makeup stylist uses the application to schedule and pay for appointments. I appreciate that the application stores my credit card information for future appointments. I don't have to worry about forgetting my credit card. The payment is made automatically on the day of the appointment from the stored credit card on the app.

Nachteile:

I don't have any cons on this program. As the end-user, the program works for me. I have also recommended the program to other stylists that I know.

Lateema
Cosmetologist in USA
Kunst & Handwerk, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Styleseat

5,0 vor 5 Jahren

Vorteile:

Easy to setup appts Can make payments Reviews on stylist Can find a stylist anywhere

Nachteile:

No problems at all All good here Maybe decline fee

Kevin
Kevin
Recruiter in USA
Verifizierter Nutzer auf LinkedIn
Internet, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Style Seat: was a decent service when it was free.

3,0 vor 6 Jahren

Kommentare: I see that it’s successful for some beauty professionals and then there’s folks like me where it did nothing for me.

Vorteile:

It was fairly straightforward on set up and the free version (which is no longer) had the features I needed.

Nachteile:

Being a hair stylist, I never obtained any new clients, phone calls or email inquires. It’s a pay only service now.

Hermana
Aesrhetician in USA
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

StyleSeat Review

5,0 vor 5 Jahren

Kommentare: Great just need more.

Vorteile:

Great everyone knowns about style seats.

Nachteile:

There is really no con. Everything was very easy but limited advertise.

Vanessa
Nail Tech in USA
Verbraucherdienste, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Review

5,0 vor 5 Jahren

Vorteile:

I love that you get clients by using this service. You are able to look up services in your area. It is definitely a great marketing tool.

Nachteile:

I don't like That you cant rearrange pictures They raised the cost from 0 a month to 35t hat you have to create an acct to see a profile or book with someone That you have to have add ons as a a service instead of a sub service

Jimmy
Owner in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

No Customer Service Numbers

1,0 vor 5 Jahren

Vorteile:

Help organize my schedule. It also helped me stay organized.

Nachteile:

It has no customer service number at all if and when you have a problem. Only email.. that’s not always fast enough to solve a problem.

Tinisha
Stylist/ Salon Owner in USA
Kunst & Handwerk, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Things have truly changed

3,0 vor 3 Jahren

Kommentare: I've been with StyleSeat since the beginning. Now that they charge for the service they have gottten out of hand. I do t mind my fee I'll pay it if that's a requirement of course but charging EACH one of my clients to book each time is OBSERD!!!

Vorteile:

Sometimes It finds new clients for you and it adds them to your schedule.

Nachteile:

It cost for the clients to book, in addition to my monthly fee. L

Charlisa
Makeup artist in USA
Kosmetik, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Styleseat booking

5,0 vor 5 Jahren

Kommentare: It’s the only booking site I use! It’s very effective.

Vorteile:

Fast and reliable booking site for yourself and clients

Nachteile:

A person can book with no money on their card.

Ednifah
Quality Improvement Specialist in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good booking tool for stylist

5,0 vor 5 Jahren

Kommentare: I love how when I book an appointment with my stylist in NJ, I get friendly emails if I haven’t booked with my stylist in a while. The menu is clear who’s which awesome without having to call the stylist for cost questions!

Vorteile:

I love how I can seatbelt by my city to find a stylist in my area.

Nachteile:

No complaints, booking was made to be easy

Azuri
Hairstylist in USA
Personalwesen, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Style seat review

5,0 vor 4 Jahren

Vorteile:

This software is very up to date, I love the fact that you can set up your own schedule!

Nachteile:

I feel as though there could be a little change in the software such as better features!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bekleidung & Mode, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung
Quelle: GetApp

This platform has become a nightmare

1,0 vor 5 Jahren

Kommentare: Styleseat is a scam, horrible,.

Vorteile:

It was easy to use, and that is all, I have no other positive. They are thieves.

Nachteile:

I realized they were charging all of my clients just to book, plus a percentage of the credit card sales, plus my monthly fee. So I decided to cancel my account, yet they still allow clients to book, and then chaos, every time I reach out to support they do not get back to me. I am outraged. Terrible customer service, they raking in money on my hard work and ignoring my request to absolutely close my account.