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Über Your.Rentals

Komplette Lösung für die Vermietung von Ferienimmobilien. Nur ein Konto, das auf allen wichtigen Websites veröffentlicht und pro Buchung bezahlt werden kann.

Erfahre mehr über Your.Rentals

Zeigt 76 Bewertungen

Verifizierter Rezensent
Manager in Rumänien
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good option

5 vor 11 Monaten

Kommentare: Good. I will continue for sure.

Vorteile:

It is to list just in one platform and then the platform to list for you on many others websites.

Nachteile:

The software is okay. I did not like that in this period i received reservations only from booking.com

Antwort von Your Rentals

vor 11 Monaten

Thank you for taking the time to write us a review. We are happy to know that you would recommend us to others. To get more bookings from other channels and diversify your marketing effort, be sure to turn on all channels such as Airbnb, Vrbo, Expedia, Google Vacation Rentals; adopt a flexible cancellation policy; and leverage our direct booking feature!

Alessandro A.
ditta individuale in Italien
Gewerbeimmobilien, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Highly recommended **********

5 vor 2 Jahren

Kommentare: in 7 months of activity with the site I had 4 reservations and at least 7/8 requests for information. I'd say it's a good average. I hope to be able to implement reservations for the winter and the next summer season

Vorteile:

Easy to use and understand, complete for the management of a tourist services activity

Nachteile:

When a customer's reservation arrives, I can't trace the guest's data so I can contact him later for check-in.

Verifizierter Rezensent
Lawyer in Vereinigte Arabische Emirate
Verifizierter Nutzer auf LinkedIn
Anwaltskanzlei, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Horror Story during Covid19

3 letztes Jahr

Kommentare: I have a holiday rental property listed on the Your Rentals Application. I have a holiday renter who rented my property in the UK in May 2020 and paid Your Rentals £1,383 for his stay. He moved into my property and confirmed to Your Rentals that it is lovely and all is well. I incurred £400 in costs for cleaners, agents,WIFI, electricity costs to make the apartment ready for the renter. Your Rentals has ILLEGALLY kept my rent monies for more than 5 days and still has not paid me. IS YOUR RENTALS GOING BUST IN THIS CORONAVIRUS PANDEMIC? CAN THIS COMPANY BE TRUSTED WITH OUR RENT MONEY? Home owners are paid by the Most popular holiday rental sites such as Airbnb, Home Away, Trip Advisor and Booking.com within three days of guest move in date. There are financial strong and reputable companies that we can trust and depend as property owners. Your Rentals, cannot be trusted in these difficult economic times! Your Rentals during the 5 days was giving me excuses that they were waiting for the renter to confirm he had arrived okay. They had the renters number , doubtful if they even called him. I asked the renter to call them, to confirm his stay, he came back to me saying no one at Your Rentals is answering the phone. IS THIS COMPANY GOING BUST? Fact- in the hospitality industry, no one gets into hotels rooms unless they have checked in and PAID for their rooms. Do why has Your Rentals devised this cunning scheme to keep our rent? OUR PROPERTY & RENT IS AT RISK WITH THEM

Vorteile:

One advert gets populated on so many holiday rental channels

Nachteile:

Payment to owners of rent money Lack if prompt responses from customer care. Their attitude is biased in favour of the renters yet they encourage home owners to list their property with them to owner's detriment.

Ruthelzon L.
supervisor in Philippinen
Import und Export, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great System and very useful and professional service

5 vor 5 Monaten

Kommentare: The software is great very well organized and a very user-friendly application.

Vorteile:

Reservation mistakes can be avoided since we use the system. More visitors comes in and I think it doubles the turnover and I can managed it easily.

Nachteile:

Its all in there. I think the Chat features should be revise for a good communication for the guest and host within the system.

Antwort von Your Rentals

vor 5 Monaten

Thank you very much for your feedback! We appreciate your words, they help us to keep improving our service and our product. Best regards.

Massimo I.
proprietari in Italien
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

good service

4 vor 9 Monaten

Kommentare: As titled, good service, very present in the market with good ad care.

Vorteile:

I appreciate the flexibility of the management that does not take away the control of my accommodation and the management of payments.

Nachteile:

more or less everything is fine with me, the commissions are a bit high, and sometimes the working time zone does not allow me an immediate communication.

Antwort von Your Rentals

vor 9 Monaten

Thank you for your time and comments Massimo. We'll keep working to make Your.Rentals simple for you and all property managers community.

Sybille C.
executive manager in Frankreich
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Réactivité et proche de nous

4 vor 9 Monaten

Vorteile:

facile à utiliser, et un chat réactif réservation à la demande et réservation immédiate possibilité de faire un site internet

Nachteile:

l'intégration des annonces avec les canaux

Antwort von Your Rentals

vor 9 Monaten

Thank you for your time and comments Sybille. We'll keep working to make Your.Rentals simple for you and the property managers community.

Verifizierter Rezensent
Business Owner in Sri Lanka
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

worse customer care ever

3 vor 2 Jahren

Kommentare: Take ages to reply and payout process is slow sometimes you will not have payout reference email and i felt like they only care about their service fee & commission and in my experience i have lot of confusion with guests which i get through your.rental as they were not aware of many things end of the day i have issue with guests and they will bad experience and it has huge impact on my property reviews as your.rentals management is not properly updating information on other channels like booking.com airbnb .etc

Vorteile:

lot of channels available easy to input all information

Nachteile:

lot of bugs poor customer service you will have to wait over 48 hours to get a reply specially there is no CS at weekend

Diego O.
Associate in Aruba
Gastgewerbe, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good app

5 vor 9 Monaten

Kommentare: I have got a few customers from the app self and it has been good, however I have got 99% of customers from other apps.

Vorteile:

Pros: the variety of companies in the portafolio where the same listing can be seen worldwide, it gives stronger online precense.

Nachteile:

Chat features should be upgraded for a better communication experience between guest and host within the platform for protection of both parties.

Antwort von Your Rentals

vor 9 Monaten

Thank you for your time and comments Diego. We'll keep working to make Your.Rentals simpler for you and all the property managers community.

Verifizierter Rezensent
CEO in Indonesien
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The Best System for Future Online Booking

5 vor 2 Jahren

Kommentare: Direct booking and collect payment from the guest, so I do not need to install the payment gateway

Vorteile:

Direct Booking Feature and Chanel Booking

Nachteile:

NO Smart Pricing where we can set for minimum and maximum

Verifizierter Rezensent
Chief Strategic Planning in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Good idea, not enough reservations

5 vor 3 Jahren

Kommentare: Too few reservations

Vorteile:

It seems like this software would be sufficient exposure to fill an small space like mine

Nachteile:

I don't get almost any reservations , would like to see one daily.

Jacque T.
Owner in Italien
Freizeit, Reisen & Tourismus, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A very useful and professional service

5 vor 3 Jahren

Kommentare: After a couple of false starts due to mistakes I made in the pricing information, I had to cancel the bookings as the prices were much too low, which resulted in penalties (ouch!), I am now much more savvy and can tweak prices on the fly to match local competition. The price changes promptly get broadcast to the listing sites.
Communication with guests is simple.
Payment is smooth too, in my bank on the day the guest arrives.

Vorteile:

I was first attracted by the claim that I only needed to set up one listing and that would be broadcast to most of the popular listing sites around the globe. It saves a lot of time as now I do not have to setup and update of individual sites - I previously had seperate listings on HomeAway, TripAdvisor, AirBnB, OwnersDirect, etc. which took a lot of work and co-ordination. And best of all, there is only one calendar to keep updated! Even If do I forget, a helpful email jogs my memory every couple of weeks.

Nachteile:

When first using the website I found that it did no seem to allow much flexibility to have different rates and charges however the site has developed over time and it is now easier to customise the pricing to suit your preference. The consequence is that it means you have to be very careful to read every bit of information before putting your listing online, otherwise you can get unpleasant surprises! Thankfully you can test the listing yourself and double check that it produces the results you expect.

Antwort von Your Rentals

vor 3 Jahren

Hi Jacque, thank you very much for your comments and sharing your experience using our software. We appreciate it. Best regards!

Anna S.
Entrepreneur in Griechenland
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Effective channel manager

5 vor 11 Monaten

Kommentare: I’m really satisfied with the app and I will continue using it for advertising my property.

Vorteile:

It easy to upload your property and use it to manage your bookings. It is also very well organized and I get response to my questions quickly. It also provides with bookings quite often but the commission is quite expensive so that makes potential guest a bit reluctant to proceed with a booing. All in all I’m really satisfied with the quality of the platform and the whole process of my bookings through Your.Rentals. I have been using the platform for over a year now and I’m convinced of its effectiveness.

Nachteile:

I liked everything but it would be easier for me if I could log on automatically without using username and password all the time. Another thing is that it is time consuming when you want to change the prices on a daily based. There should be a way to do this more quickly.

Antwort von Your Rentals

vor 11 Monaten

Thank you for your review. It's great to know that you like Your.Rentals! We will take your feedback and continue to enhance our product.

Katarina B.
Ph.D. in Economics, finaance manager in Kroatien
Freizeit, Reisen & Tourismus, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Sales and support

4 vor 11 Monaten

Kommentare: the most value are counselors which are kind and always ready to help

Vorteile:

The process of connecting to other portals is unclear. Although I asked for and received clarification, I still do not understand the criteria according to which some units are listed and others are not

Nachteile:

I think that use of program can be improved. when I want to see how a guest sees my facility offered by Your Rentals, I can't, or don't know, see it. This should enable us, the hosts, looking through the eyes of customers, to do bench marking with the competition and on the basis of this information, improve the offer. This would also allow Your Rentals a higher commission

Antwort von Your Rentals

vor 11 Monaten

Thank you Katarina for giving us a high star rating, and your recognition of our sales and support team. We appreciate your feedback and will take that to further enhance our software. Thank you.

Mary J.
Chalet Owner in UK
Freizeit, Reisen & Tourismus, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Ski Chalets at Pamporovo Village Vacation Rentals

5 vor 11 Monaten

Kommentare: Helpful staff and gets the bookings!

Vorteile:

It gets bookings! Staff are helpful. Easy to navigate the site.

Nachteile:

Perhaps the site is a bit slow and it seems to take a while to update changes especially the minimum number of nights on seasonal rates

Antwort von Your Rentals

vor 11 Monaten

Thank you for your review! We will continue to provide the best-in-class support for our customers. We also take note of your feedback and will further enhance our product.

Werner P.
Manager in Italien
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great system to ease rent out apartments

4 vor 2 Jahren

Kommentare: Great team and service, making renting out apartments a joy especially to online platforms. Great help for getting performance tips.

Vorteile:

The synchronization of the channels connected to Your Rentals are handy, as everything is included. This is an up and a downside, as single adjustments and corrections are not available.

Nachteile:

Rate management should be made easier, especially if there are more than 1 accommodation to be administered. Cross comparison and combined management of several objects following similar patterns should be made available. E.g. seasonal management for all, rate adjustments with variations per object, (fixed/flexible), such as rate object 1 + x€ or x% for object 2 and all following settings.

Werner P.
Manager in Italien
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great site to have your

5 vor 3 Jahren

Kommentare: Your.rental is a great add on helping us sell better the apartment, as it probably doubles the turnover we would have gotten otherwise without it.

Vorteile:

The ease to expose the apartment to international online sales channels. Furthermore, also payments are not left out, which is what at the end counts. Great! A great add on is the synchronization to the ical calendar. Your.rentals also helps in making your apartment more visible, giving you hints and tricks how better to sell it.

Nachteile:

Unfortunately there is no hold to influence presentations on the channels offered, as sometimes information is missfigured, even though Your.rentals got the correct information. Unfortunately the help desk was unable to solve that. It may be cumbersome in maintaining rates and seasonal offerings for more than one apartment.

Herdis O.
manager in Griechenland
Personalwesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Your.Rentals review

4 vor 2 Jahren

Kommentare: Got a lot of bookings, Airbnb gives me just 5-7% , so all my bookings are coming via YR and appreciate it a lot.

Vorteile:

The calendar view and functionality and love your customer service, it's really fast, always helpful (use a lot online chat-system).

Nachteile:

Transactions system, it should be separated by the monthly view as well, mean - would like to see my earnings not only per transaction, but there should be some alternative to see it monthly.

Thomas H.
Head of Sales and Business Development in Spanien
Telekommunikation, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Professional concept, professional SW, engaged and responsible employees. Great results!

4 vor 3 Jahren

Kommentare: Safe time, save money, be more effective. All in one application.

Vorteile:

The dashboards are giving a quick and effective overview about reservations, payments and future guests. Easy to handle and to use. Intuitive. Simple and great menu bar. Quick and easy access for any consultation or administrative task. Works fine syncing reservations with iCal!

Nachteile:

I wish there would be an app for for the iPhone and iPad. I guess this is under development. Quality score: Not sure what the criteria is to value the account. I had a score of 98 with 3 languages. I added another language and the score dropped to 96, indicating that adding more languages would leverage the score. I don't think this is very important for the use of the SW or even on the operational side but I thought its worth to mention it.

Antwort von Your Rentals

vor 3 Jahren

Hi Thomas! Thanks for the nice comments, it's great to hear that you're finding Your.Rentals useful. Regarding your comments, we've been hard at work improving our mobile usability so you can manage your properties directly from your phone and tablet. I hope you like the improvements! That's interesting to note about the quality score - we're regularly reviewing our algorithm to make sure we're giving the best feedback possible. Keep an eye on your dashboard over the next few weeks and months - we've got some cool developments regarding listing quality in the works!

Lorenzo R.
IT in Dominikanische Republik
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

This is an affordable tool that I use daily, I highly recommend it

5 vor 11 Monaten

Kommentare: A great experience since I began to work with them

Vorteile:

That my listing can be promote in many different platform

Nachteile:

Photo uploading I think should be more easy to do it, it has a high level requirement to do so, it must be easier to upload them.

Antwort von Your Rentals

vor 10 Monaten

Thank you Lorenzo for your feedback. Please feel free to let us know any further ideas about our software to keep improving it. Best regards.

Jose O.
Hospedaje in Mexiko
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The best platform

5 vor 2 Jahren

Kommentare: I think that since we started using this platform, I don't have to worry about making any reservation mistakes.

Vorteile:

I change the image of my business. Now we are more visited and it helps me in my administration.

Nachteile:

the first times is that the software didn't have many help and efficiency tools

Denis Z.
Denis Z.
manager in Kroatien
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

your.rentals

5 vor 2 Jahren

Kommentare: We are using your.rentals for several sales chanels as a channel manager .

Vorteile:

it is very easy to use and a good tool for us from the hospitality business. You can easy connect to many sales channels and evaluate your home .

Nachteile:

it is missing to maintain for example 20 same units on one add , you have to add each one which is causing a lot of work to maintain the calendars .

Geoff G.
Director in Neuseeland
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

All the lights seems to be on!

2 vor 11 Monaten

Kommentare: 3) So far we never got any payment for guests who stayed in our properties.
4) Managing payout methods would be easy if we could receive a SMS code which we applied for over and over but never received despite they have the correct number.
5) We sent several emails, never got 1 reply except for advertising.
6) There is no free calling number from NZ for customer service, if they have such a service.
Legitimate or not this company seems totally internet based and human resources are probably very limited. In today's world customers dealing with computerised systems loose confidence and need stronger and easy-to-access human customer supports.
So not getting paid is not good after we delivered the service, having no contact, no replies make us wonder why do we need to bother with another unreliable, unresponsive, untrustworthy and inefficient sub contractor.

Vorteile:

Easy to use at first glance and the software seems pretty simple. They give you all the right advices.

Nachteile:

1) It doubles up with other partners such as Expedia, Booking.com or Airbnb adding taking a few more dollars out of the host's profit. 2) It tends to block other calendars using the bugged and inflexible Ical calendar software which has already created too many double bookings. 3) They let you go live online and start taking bookings without making sure that you have a valid registered payout method. If this is not fraudulent, it is a grave lack of professional ethics.

Antwort von Your Rentals

vor 10 Monaten

Thank you for taking the time to write us the review. We have further investigated your case and understood that the delayed payment was due to the missing information from you in the payment registration. Our customer support had reached out to you and had resolved the issue. We are happy to see that you have got your payment.

Letizia M.
Sales manager in Italien
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Your.Rentals - pubblicizzazione case vacanza

3 vor 9 Monaten

Kommentare: Esperienza positiva, senz'altro un valido modo per ampliare la pubblicizzazione online delle case vacanza.

Vorteile:

Semplice il caricamento dei dati (descrizioni, foto, dettagli, regole delle Proprietà in nostra gestione). Gestione dei pagamenti precisa da parte di questo software. Apprezziamo che il team Assistenza ossa esser contattato facilmente attraverso la chat diretta.

Nachteile:

Alcuni bug andrebbero fissati, come ad esempio, errori nella sincronizzazione dei calendari di altri canali. Domande alle volte inutili da parte del team Assistenza poichè basta leggere le descrizioni o guardare le fotografie e le tariffe da noi inserite per avere già la risposta.

Antwort von Your Rentals

vor 9 Monaten

Thank you Letizia for your comments. We appreciate your feedback and we will consider to keep building a better experience for you and DSL. BR

Antony V.
Chief Operations Officer in Griechenland
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Review About Your.Rentals

5 vor 3 Jahren

Kommentare: Your.Rentals is a very good company with excellent personel very from the account manager, to the reservation team and their leader Andrew. it is truly a pleasure to have such a good collaboration now and for the future.

Vorteile:

The pms is very userfriendly, and as a system it is very easy to navigate.

Nachteile:

considering i have uploaded almost 1000 properties, there isn't anything not to like.

Gary D.
owner in Costa Rica
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Your Rentals Review

5 vor 2 Jahren

Kommentare: glad you asked... because of all the sites I use to market my property, your.rentals gives me the least traffic... like 0! ... why? what do I need to change or update?... is anyone listening to this question? will I get a response?

Vorteile:

easy to use (for a non-technical person like me).

Nachteile:

nothing.... I like it.... what else do I need to say?

Antwort von Your Rentals

vor 2 Jahren

Hi Gary thanks for your comments. One of our account managers will contact you soon to help you make the most out of your account and clarify all your doubts.