Everbridge Mass Notification Erfahrungen

Über Everbridge Mass Notification

A cloud-based solution that uses targeted communications and workflow automation to send mass notifications for critical events.

Erfahre mehr über Everbridge Mass Notification

Vorteile:

This software is very easy to use. All messages are sent in mass with the option to reply as received.

Nachteile:

Repeated updates can be annoying. Instead of a single message, every update is sent whether or not information changes.

Bewertungen zu Everbridge Mass Notification

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
3,8
Funktionen
4,2
Preis-Leistungs-Verhältnis
3,2

Weiterempfehlungsquote

7,3/10

Everbridge Mass Notification hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 16 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (16)

Cindy
Cindy
911 dispatcher in USA
Verifizierter Nutzer auf LinkedIn
Öffentlichkeitsarbeit und Kommunikation, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

everbridge

5,0 vor 3 Jahren

Kommentare: I use this product often during the week and am very pleased with it

Vorteile:

I use this product every time we have to do a mass notification through the PD or Fire department. It is the easiest product ever!

Nachteile:

To be honest there is not anything I don't like about this product. Its functional and so easy to use. Everyone gets the notification at once and is alerted via phone or email

Benjamin
Information Systems Administrator in USA
Öffentliche Sicherheit, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Polished, effective tool- but pricey

4,0 vor 6 Monaten

Kommentare: This is a nice looking program with a somewhat intuitive flow when you understand how it works. At first glance it looks confusing, however, after using it once or twice it becomes more apparent on how the flow works. It is very expensive, especially compared to other programs with similar features. The contacts management can be cumbersome. For example, if a contact is part of multiple organizations, (i.e. police officer/EMT) you want them part of different lists, you need a unique "employee identifier" for each entry which is cumbersome when this contact would switch badge numbers for a promotion or something similar. It would be better to be able to list this contact with "skill sets" so you could select everyone with that skillset instead of having to select different contacts from multiple agencies.

Vorteile:

This software is extremely polished and professional looking. It is not very complicated once you get accustomed to the software which does not take very long.

Nachteile:

The cost. This platform is EXTREMELY expensive compared to very similar products. Another platform with VERY similar features is almost half the cost.

Syed Saqib
Syed Saqib
Operations Engineer in Indien
Verifizierter Nutzer auf LinkedIn
Computer-Software, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A Decent "Collaboration" tool

3,0 vor 4 Jahren

Kommentare: A good tool for live environments where issues are realtime and SLA's are short and need urgent work to be done

Vorteile:

Reachability to people cannot be made easier. Lets you work with great mobility Very intuitive user interface.

Nachteile:

Should provide a feature for knowledge base articles or documentation to be stored Should also provide more flexibility in duration of broadcast Should improve the navigation

Tom
GSOC Analyst in USA
Sicherheit & Untersuchungen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Everbridge

5,0 vor 2 Jahren

Vorteile:

Resident mapping function- easy to quickly send out mass notifications based on locations of impacted area

Nachteile:

Still seeing issues when it comes to the traveling employees at airports. It is not always accurate.

Verifizierter Rezensent
Business Systems Analyst in USA
Verifizierter Nutzer auf LinkedIn
Glücksspiel & Casinos, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A Tool That Offers Cohesive Emergency Notification Process With Built-In Alerting Function

5,0 vor 2 Jahren

Kommentare: Everbridge, in conjunction with organization's internal ITSM technology, facilitates consistent, glitch-free, prompt and complete communication every time to responders and stakeholders. Based off of the preconfigured business rules, Everbridge covers emergency alerting for IT outages, Cyber Security Breaches, Power Outages and Major IT Escalations.

Vorteile:

Everbridge adds notable business value by adhering to right IT Service Management processes and ITIL standards which significantly reduces negative impact of operational issues, improves productivity, saves production slowdowns and expedites communication for critical outages/incidents. This tool complies with organizational and industry guidelines, which is really an important factor.

Nachteile:

Customization from Administrator's standpoint can be improved in order to let the Admin can make changes to default message templates as well as can edit reporting capability, per business and process owner's requirements.

Verifizierter Rezensent
Jail Administrator in USA
Verifizierter Nutzer auf LinkedIn
Strafverfolgung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy Solution for Notifications

5,0 vor 4 Jahren

Kommentare: This tool has come in handy. For example, we were able to notify county residents to avoid a deadly gas spill on a highway that was closed off.

Vorteile:

I like the ability to notify residents within a drawn geographical region.

Nachteile:

The one thing I least like is that in order for persons to receive notifications they would need to subscribe prior. We overcame this by promoting the service.

Courtney
Manager in USA
Gesundheit, Wellness & Fitness, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Solution for a large group

4,0 vor 2 Jahren

Vorteile:

You can get the word out (or call for help) quickly. Especially during a disaster.

Nachteile:

Sending the alert itself could be more convenient. Since you have to get back to a computer.

Stephanie
Communications Coordinator in Kanada
Bürgerliche & soziale Einrichtungen, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Everbridge Tool

4,0 letztes Jahr

Vorteile:

I liked the ability to be able to record your own voice for phone call messages. This was a nice touch.

Nachteile:

The training was lengthy and difficult. It was also very hard to focus on listening to training sessions with a computer voice and not an actual recording or teacher. The platform was complicated and not always user friendly.

Harry
Harry
Learning Business Partner in UK
Versicherung, 501-1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Does exactly what it says it does

4,0 vor 3 Jahren

Kommentare: It has helped support our business continuity planning.

Vorteile:

End user experience works a treat and is straightforward to set up.

Nachteile:

I haven’t experienced any cons yet, as the system is fairly simple.

Verifizierter Rezensent
Volunteer in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Everbridge Review

4,0 vor 3 Jahren

Kommentare: It has been good and beneficial to help everyone stay informed.

Vorteile:

I like a quick way to be communicated about building/road closures. Versus waiting for a text message or a phone call if any.

Nachteile:

I dislike having to have the app on my phone for something occasionally/rarely needed. Wish there could be a mass email program.

Donna
Experience Attendant in USA
Gastgewerbe, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Everbridge Alerts

5,0 vor 3 Jahren

Kommentare: So far it has been great!

Vorteile:

It is very efficient and fast. One think that bothers me with apps is that they can be slow and often lag with responses, but I have noticed when our company sent a mass notification, I quickly received it and the options to respond that I have received the notification was very straightforward. It definitely is a great way to notify large groups of people particularly with alerts that could pertain to safety for everyone to be aware of. I'm looking forward to seeing what more this app can provide. I even found the option of sharing my location so I can receive notifications from the surrounding area which reminds me of the Ring app but is also for convenient as this would be more aligned with me job rather than my home.

Nachteile:

So far not much that I have to complain about. It works as it should and I have not noticed any glitches or issues. Perhaps if there could be an option to allow a sound that comes up when an alert is sent that is immediate as I am not always looking at my phone especially when it is on silent.

Kenyatta
manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Notifications System

5,0 letztes Jahr

Kommentare: My team members all love how simplistic this software is.

Vorteile:

I was able to get a demo before purchase for global company. Love the ease in use. Users caught on quickly after demo.

Nachteile:

The cost..... compared to our previous system this was a little more.... but you get what you pay for.

Darlene
Section Supervisor in USA
Krankenhausversorgung & Gesundheitswesen, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

For when the message has to get there

5,0 vor 2 Jahren

Kommentare: Very easy to keep in touch and up to date with emergency or necessary information.

Vorteile:

This software is very easy to use. All messages are sent in mass with the option to reply as received.

Nachteile:

Repeated updates can be annoying. Instead of a single message, every update is sent whether or not information changes.

Verifizierter Rezensent
Social Worker in USA
Verifizierter Nutzer auf LinkedIn
Regierungsbeziehungen, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Mass notifications

5,0 vor 2 Jahren

Vorteile:

Everbridge is a great system that notifies all contacts on your account with the emergency or notice needed. Notifications are sent out to every email, phone number or cell phone listed on the contact account so it will be received in many forms.

Nachteile:

Everbridge sends the notice out to each contact phone number at the same time. For example a work phone number and a personal cell phone will ring at the same time.

Verifizierter Rezensent
Supervisor, Facilities Operations & Support in USA
Verifizierter Nutzer auf LinkedIn
Versicherung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great mass communication tool

5,0 vor 4 Jahren

Vorteile:

the ability to send out a message in multiple media formats instantly and the ability to track responses make this a great tool

Nachteile:

how easy it is to send out a false message accidentally.

Jim
EM Coordinator in USA
Staatsverwaltung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

AlertSense Killed Everbridge

1,0 vor 2 Jahren

Kommentare: inherited this system and switched when ALertSense came along

Vorteile:

Nothing! Ease of use and customer service were poor.

Nachteile:

dollars per customer service, as in too many dollars fro what the product offered