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Über ClickSend

Kommuniziere mit deinen Kunden und Mitarbeitern wie nie zuvor per SMS, Sprachnachricht, E-Mail, Rich Media und mehr über Dashboard oder API.

Erfahre mehr über ClickSend

Vorteile:

The best system to send messages to my community.

Nachteile:

In some cases the page was lagging for a few seconds.

Bewertungen zu ClickSend

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,2
Kundenservice
4,2
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,1

Weiterempfehlungsquote

7,3/ 10

ClickSend hat eine Gesamtbewertung von 4,1 von 5 Sternen basierend auf 54 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (54)

Gaurav
Gaurav
Influencer in USA
Verifizierter Nutzer auf LinkedIn
Kunst & Handwerk, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

All in one communication app

5,0 vor 6 Tagen Neu

Kommentare: It is awesome to use, it has the mobile view as well inbuilt which tells how it will look on mobile screen

Vorteile:

It is an all-in one app for multiple features like email, post, sms, voice call etc.

Nachteile:

The pricing can be more aggressive since basic features competitors provide it for free

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great for Basic Needs, But Lacking Advanced Features

5,0 vor 2 Monaten Neu

Kommentare: My experience with ClickSend was very good. It is an excellent choice for businesses that need an easy-to-use platform for sending SMS, emails, and voice messages.

Vorteile:

1-ClickSend allows send messages via SMS, email, voice, and even postcards which makes it a versatile communication tool. 2-ClickSend provides 24/7 customer support.

Nachteile:

It lacks some advance features that other competitors provides. Like 1- It lacks in depth mobile app features. 2- It lacks advance SMS personalization.

Diana
Founder in Kanada
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Flexible pricing, and that's about it

2,0 letzten Monat Neu

Kommentare: Overpriced, but good for those who want to test to see of SMS or omnichannel coms are right for their business.

Vorteile:

There's not much to like about Clicksend other than the fact that it's owned by Message Media/Sinch which makes it more reputable. I do like how they're fairly transparent with their pricing. It's just all pay-as-you-go with no commitments. That's why I'll give them 2/5 stars instead of 1/5.

Nachteile:

The platform is outdated, and it's priced quite high compared to Twilio. They also only offer a 99.95% uptime guarantee compared to the 99.99% gold standard.

Maria
Customer Support Manager in UK
Unternehmensberatung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Why ClickSend Is Best For Marketing

5,0 vor 2 Monaten Neu

Vorteile:

With ClickSend, we enjoy best marketing features and I particularly like SMS marketing capabilities. It is affordable, allows customization and is fast and effective.

Nachteile:

It is all smooth with ClickSend and has made marketing easy. No dislikes.

Tony
Director of Sales and Support in USA
Telekommunikation, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ClickSend - Amazing Services

5,0 vor 2 Monaten Neu

Kommentare: Very happy we started using their services a couple of years ago.

Vorteile:

Our ClickSend Account Manager & Customer service are amazing. Very Friendly, helpful and Knowledgeable.

Nachteile:

Honestly, there is nothing we can think of that we don't like about ClickSend.

Janene
Director in USA
Musik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Satisfied Customer

5,0 letzten Monat Neu

Kommentare: Very easy to understand and easy to use!

Vorteile:

This tool makes it easy to send multiple texts to a saved or uploaded list of contacts.

Nachteile:

You do have to watch the length of your texts in order to avoid a double-charge per text.

Abdul-Basit
Abdul-Basit
General manager in Ghana
Verifizierter Nutzer auf LinkedIn
Lagerung, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

The versatility of ClickSend

3,0 vor 3 Wochen Neu

Kommentare: In my opinion it actually delivers the text unlike others and secondly it's ability to schedule text to be delivered at prescribed times.

Vorteile:

The ability to send text from anywhere anonymously and it's scheduling capabilities

Nachteile:

The free trial credits aren't enough for full experience of a new to product user

Shania
Assistant Finance Manager in Indien
Buchhaltung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great SMS sending tool

5,0 vor 3 Wochen Neu

Vorteile:

ClickSend is the best tool for sending SMS.

Nachteile:

ClickSend has no negativity in my opinion.

Shlomo
President in USA
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Successful platform

5,0 vor 2 Monaten Neu

Vorteile:

The best system to send messages to my community

Angela
ptr in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Easy to navigate

4,0 letzte Woche Neu

Kommentare: Haven't tried all the features yet but so far easy to use

Vorteile:

24 hour support to me is huge when you are in need of help after hours.

Nachteile:

Pricing I am comparing with our local cell carrier service

Lisa
CEO in Australien
Umweltdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Works well priced fairly great customer service.

5,0 vor 2 Monaten

Kommentare: Great. A rare great customer service. It just works for me and is priced fairly.

Vorteile:

It just works. Any minor glitches and I contact customer support who actually answer and try to fix it.

Nachteile:

Still have a weird glitch in the send part of mass sms if I only have 1-3 mobile numbers they group as one number. But, it's minor compared to the benefits.

Thinkwell Sharp
Cashier in Südafrika
Landwirtschaft, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Cheap,affordable and fast way

5,0 vor 2 Monaten Neu

Kommentare: It is fastest way ,i didn't see or here any problem about clicksend now

Vorteile:

Your charges are affordable and your rates are very good.it easy,fast way to send money to the loved once

Nachteile:

Cash pick up services is good for those not register ecocash or innbucks.

Oscar
CFO in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Glitchy, missed communications.

3,0 vor 2 Wochen Neu

Kommentare: We discontinued use of the software given the repeated missed communications in our distribution list.

Vorteile:

Fairly easy to do the initial setup of setting up contacts etc.

Nachteile:

Somewhat glitchy, we discovered that some of the text messages were not being received as expected.

Tim
Chief Programmer in USA
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Need paging? Try ClickSend! It's AWESOME!

5,0 vor 2 Monaten Neu

Kommentare: Simple. Straightforward. Up and running in no time. Inexpensive. Reliable.

Vorteile:

Super easy to use. Works perfectly. Love the API.

Nachteile:

Nothing. The doc was good. Implementation was fun. Loved it!

Jamie
Jamie
Senior Account Manager in UK
Verifizierter Nutzer auf LinkedIn
Geschäftsbedarf & -einrichtung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simple and effective

5,0 letztes Jahr

Vorteile:

An easy to use UI means that the platform is simple to navigate. Templates mean that we can contact multiple customers with ease.

Nachteile:

A recent update has affected loading times in a negative way, but it’s not a major issue.

Aria
Coordinator in Kanada
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Easy to use

5,0 vor 4 Monaten

Vorteile:

Very user-friendly and easy to get the hang of!

Nachteile:

In some cases the page was lagging for a few seconds.

Martin
Director in Australien
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Constant issues, cannot perform the basic tasks it is designed to

1,0 vor 9 Monaten

Vorteile:

It can send SMS and keep track of contacts.

Nachteile:

It doesn't do what it is supposed to do, which is send and receive texts. Constant issues are noticeable with receiving texts from contacts as well as contacts receiving texts.

Ayoub
Owner in Indonesien
Unterhaltung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Clicksend review

5,0 vor 6 Monaten

Vorteile:

Very productive and smart as well, its very helpful

Nachteile:

Support system sometimes take longer to aid

Yan
Manager in USA
Import und Export, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great people great tool.

5,0 vor 2 Monaten Neu

Kommentare: Great! ClickSend is a versatile communication platform that empowers businesses to send SMS, MMS, voice calls, and emails globally. It offers a user-friendly interface and robust features to automate and streamline communication workflows. With ClickSend, you can easily reach your target audience, track message delivery, and generate detailed reports.

Vorteile:

Great people great tool. [sensitive content hidden] Account Manager is just wonderful

Nachteile:

doesn't tell me if my message is violating the rules or not.

Dan
Sr. Growth Advisor in USA
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Invaluable for our Marketing

5,0 letztes Jahr

Vorteile:

Easy to setup with great customer service. I was able to get setup and staring sending messages in minutes. As a non-tech-savvy user, I find it intuitive, particularly for sending text messages. No onboarding fees or monthly charges, just a pay-as-you-use model, adds to its appeal. The support team is responsive and patient in guiding users through the system.

Nachteile:

Nothing! The features are more than enough at an excellent price.

Mpumeleloo
General Assistant in Südafrika
Unterhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Convenient and Efficient

5,0 vor 2 Monaten Neu

Kommentare: Fantastic, from the way the customer service conducts itself to the actual product you feel valued.

Vorteile:

Clicksend is very effective and convenient for office work

Nachteile:

At the moment everything is good i cannot complain about anything.

Bhabishya
Bhabishya
Sales Manager in Nepal
Verifizierter Nutzer auf LinkedIn
Unterhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The best software for SMS and other marketing needs out there

5,0 vor 3 Jahren

Kommentare: I was using ClickSend to send SMS to me and my customers every time a customer places an order on my WooCommerce store. And it helped me a lot to know about the orders faster and to inform the customers about their order faster.

Vorteile:

I like everything about ClickSend. They have lots of features and my favourite is SMS. It's the only feature for which I joined their platform, but after joining their platform I found lots of other services they provide. I'm yet to use their every service. But their SMS is the best and they have integration with Zapier which makes it even amazing.

Nachteile:

What I like the least about this software is the pricing and payment method. Their pricing is higher compared to few platforms I have came across and their minimum top-up is $20 and it's fixed and top of that they only have card as payment option. And this is what I like the least about ClickSend.

Daava
Director of HR in USA
Konsumgüter, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It's great when it works

2,0 vor 2 Jahren

Kommentare: Overall, it works great - WHEN IT WORKS. It allows people to respond to messages. But we are disappointed right now because no one will return our request for help, or even send a list of things to look at. This stopped working during a critical time in communication with our staff, and left us scrambling for a different way to reach out to them. We've not been able to use this for 4 weeks (or so) now, and our funds are stuck there with no response.

Vorteile:

We found it easy to upload our teams' numbers and track how many text messages went out. Easy to track billing. After doing a trial with no set phone number, we decided to invest in one specific phone number. Most of our employees do not work at a computer, so it made broadcasting messages simple, quick and effective.

Nachteile:

Recently, texts started failing. We can't figure out why. We have reached out to Customer Service twice to resolve the issue. While we aren't a big user on their platform, the fact is the failed text messages are costing us. We can't trouble shoot effectively this way. No one is reaching back out to us.

Antwort von ClickSend

vor 2 Jahren

Hi Daava, I'm sorry to hear that you have concerns about message delivery in the ClickSend platform. While global messaging can be complex, our Support Team should be able to assist, and I am both surprised and concerned that they were not able to solve your problem. I'd love to hear more about the issue so that we can improve our service and product. Please feel free to email me directly, or you can get in touch with our Support Team 24/7 via Online Chat, or at support@clicksend.com.

Kristen
Co-founder in Argentinien
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

I love the Clicksend phone app!

5,0 vor 2 Jahren

Kommentare: Really love them! And I have to say their customer service is top notch

Vorteile:

The mobile App was by far my favorite feature of Clicksend. It didn’t matter where I was I could see a detailed report of the delivery status for all of my messages

Nachteile:

To get a private or dedicated senders number it’s not very cheap. Other than that I’m very happy with Clicksend

Thomas
Website Developer in USA
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great addition to our marketing set up

5,0 vor 2 Jahren

Kommentare: For 3 years Clicksend has been the perfect text messaging tool for my business. It's a set it and forget it solution that works like clockwork.

Vorteile:

I love the ease-of-use for this platform. Being a small business, I don't have time to manage all of the personalized communications in a timely manner. Clicksend saves me about 30 minutes each day!

Nachteile:

I currently use this platform for basic text messaging in tandem with Active Campaign. I haven't explored many of it's features, but love the ones I do use.