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Über ePACT

ePACT hilft Freizeiteinrichtungen dabei, medizinische Formulare, Verzichtserklärungen und Einwilligungen in Papierform in ein sicheres, HIPAA-konformes, cloudbasiertes System zu übertragen.

Erfahre mehr über ePACT

Vorteile:

Ease of use, company support, quick changes and adjustments, price.

Nachteile:

Some of the general ePact functionality vs our set up has been confusing for customers.

Bewertungen zu ePACT

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,7
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

8,9/10

ePACT hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 110 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (110)

Whitney
Whitney
Administrative Assistant in Kanada
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Epact

5,0 vor 6 Jahren

Vorteile:

everything can be on one place, and you can edit and update information at any time. You can access it on your phone through the app

Nachteile:

some times can be hard to navigate if you are not computer savvy

Antwort von ePACT Network

vor 6 Jahren

Thanks for taking the time to leave us a review, Whitney! We've made some recent changes to our system to ensure it's fully responsive on mobile devices, and there are overall improvements for flow on desktop as well, so we hope that helps those less confident in their computer skills. Please don't hesitate to reach out to your Account Manager, our Customer Success Team, or our Help Center for lots of resources to help you and your families get the most out of ePACT. Thanks again!

Molly
Program Coordinator in USA
Sport, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

EPACT SOFTWARE CITY OF BOULDER COLORADO REVIEW

4,0 vor 6 Jahren

Kommentare: Overall experience is good. I love the quick responses I get from anybody I email so that is very nice!

Vorteile:

-I love that we are saving so much paper -I run multiple camps so Epact is awesome that parents only have to fill out the paperwork once and it transfers to each camp -I feel it is easy from a parents standpoint and admin to use -Everything is right in one app where you need it to be -The app function is awesome and really easy to use -Overall I feel its a great software

Nachteile:

-I really do not like that when a form is outstanding because it is missing certain info that the admin still cannot view it. This is really hard for us when parents are telling us they filled everything out and cannot figure out what they need to do to make it complete and we cannot view it to see what they are missing so we cannot guide them anywhere but the helpdesk. It also is hard when we get audited by licensing that we cannot view anything in that kids file. -There are certain pieces of information that our licensing dictates for us to have on the forms and when there are additions that we have to add to epact they can only add it as a waiver. When it is added as a waiver parents are only signing off that they did something when in reality they did not and then the info is missing. An example for this is, I needed parents work names, phone number and addresses to be added to the parent info section, that was added but not required so they added a waiver for parents to sign that they added that info but they never do, they just sign off on the waiver that they did.

Antwort von ePACT Network

vor 6 Jahren

Thanks for taking the time to leave us a review, Molly! We understand that it can be a challenge to support families with their ePACT forms when you can't see the details that are missing. However, the privacy and security of families' data is our top priority, which is the reason you can't see information on a record before it's completed. Being able to see data requires the family to choose to share their ePACT record with your organization. We are looking at ways to make it easier for parents to identify what information is missing as they're working through the form. We're also working on fixing the contact information section too, so stay tuned for more details. We'll pass both of your comments on to our Product Team as this is really valuable feedback for us. Thanks again and please don't hesitate to let us know how we can continue to support you and your department!

Terrin
Youth Programs Coordinator in USA
Staatsverwaltung, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

still learning

3,0 vor 5 Jahren

Kommentare: customer service for set up has been awesome
user friendly
still learning the ins and outs

Vorteile:

shared with other programs when things are completed correctly, the ease of finding information quickly

Nachteile:

no Spanish translation I can't see the parent view when they call and ask questions about how to finish profile still don't understand how it talks with ACTIVE wish there was better training on the program.. maybe there is an I was just not informed of it

Antwort von ePACT Network

vor 5 Jahren

Thanks for taking the time to leave us a review, Terrin! To address your feedback: - We're working on adding multiple languages to ePACT, including Spanish, so stay tuned for those. - Administrators only see completed information from a parent/family - you cannot access the parent view as it's from their account and is private to them. To assist families, we recommend referencing the form that was approved with our Implementation Specialist at your account set up. - To learn more about how our ACTIVE Net/ePACT API works, there is a webinar on our website that you can download. Also, you can learn how to enable auto-reminders and reconfirms by visiting our Help Center. - For Administrator Training, there are recordings of our recent webinars on our Help Center as well. Thank you for using ePACT and if you have any additional questions or support needs, please don't hesitate to reach out!

Amanda
Supervisor in USA
Non-Profit-Organisation Management, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great for Child Care, Camps and Afterschool Programs

5,0 vor 6 Jahren

Kommentare: My overall experience with ePACT has been amazing. It's transformed our communication with families and streamlined our processes. Families no longer have to fill out an information package every time the register for a break program, they just need to log in to ePACT and confirm that their information is current.

Vorteile:

Using ePact has meant that our organization has gone from a 18 page registration package to 2 pages. Our employees can access children's information with ease at any time and parents can update it as necessary. Recently we added the text and email notification feature and during the recent power outages it meant that we were able to notify families of the outages at the programs, the steps we were taking to ensure their child's safety as well as where to locate us once they arrived.

Nachteile:

The phone app does not update automatically, once in the app you do need to select "Update Records" to provide you with the most recent information for participants

Antwort von ePACT Network

vor 6 Jahren

Thanks for taking the time to leave us a review, Amanda! We're so happy to hear that ePACT continues to make life easier for your staff and the families you serve. Our Admin App requires staff to prompt record updates upon log in because there can be a lot of data to download, especially before the start of a program or activity. We recommend that staff perform updates on a secure, wireless connection to avoid using up data on their devices, and a manual prompt is the best way to protect your data plans and ensure that records aren't being downloaded on an unsecured network. Thanks again for your feedback, and please let us know if there's anything else we can do to support you!

Sara
Recreation Programs Coordinator in USA
Erholungseinrichtungen & -dienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

1st Year ePACT User

5,0 vor 5 Jahren

Kommentare: Overall, ePACT has been a great additional to our camp programs. I think it is easier for parents, staff, and administration to access and update emergency contact information and health forms with ease.

Vorteile:

I like that this software is easy to use from the administrative side. The best feature is that it sends regular reminders to parents to fill out their required paperwork. Access to emergency documents from anywhere is extremely easy. And, of course...it's paperless!

Nachteile:

Getting people to fill out paperwork to the point of uploading their immunizations and required documents can be tough. Parents struggled with uploading photos and immunization records, and I don't like that I have 0 access to their emergency/contact information until that is all submitted. It makes it hard when a camper is dropped off and we don't have access to even contact a parent to have them fill this out (in the case of registration software information being out of date).

Antwort von ePACT Network

vor 5 Jahren

Thanks for taking the time to leave us a review, Sara! We're thrilled to hear that the automated reminders are making things even easier for you and that you're enjoying going paperless. We're happy to help you with any resources you might need to get parents on board with the new process and we can provide technical support to those who are struggling with any of the requirements. We completely understand the frustration of not being able to see information for a camper without a completed ePACT record, but this is a key way that ePACT protects participant information. Families give permission for authorized staff to view their records by selecting the "Share" button once they have completed their record. Consider providing families with a way to complete their ePACT record on-site to address those last-minute drop-offs so you're not missing that vital information. Thanks for choosing to use ePACT and don't hesitate to let us know how else we can help!

Jennifer
Assistant Superintendent of Recreation in USA
Staatsverwaltung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A company worth working with!

4,0 vor 5 Jahren

Kommentare: ePACT allowed staff to communicate with parents in quicker ways, including texts! We were able to customize many of the questions in the participant files to our needs, rather than gathering more information than we would use. We love being able to search participants by allergies and other concerns. Lots of great efficiencies with this easy-to-use program!

Vorteile:

We love that ePACT looks out for the safety and security of our participants, while improving efficiencies for our staff. ePACT is easy to work with and responsive to suggestions. While we are still looking for solutions to ActiveNet FlexReg partnering, standard programs work extremely well with the ePACT system. Families have found information input and updates easy to do and ePACT staff responds quickly to any of the more difficult situations.

Nachteile:

We are hopeful that solutions will soon arrive for: FlexReg daily rosters; grouping program codes in one class throughout a school year or extended season; "staff" added to all participants as a standard sign in/out person for moving between programs and a few other things. Communicating with ePACT about these challenges has been a positive experience.

Antwort von ePACT Network

vor 5 Jahren

Thanks for taking the time to leave us such a detailed review, Jennifer! We're thrilled that the transition to ePACT has been so positive for you and that both staff and families are enjoying the system. We'll continue to share your feedback with our Product Team as they work on finding solutions to your additional needs. Thank you for using ePACT and please don't hesitate to let us know if there is anything we can help with at any time!

Jamie
Jamie
Administrative Assistant - Healthy Child Developmt in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Truly a great product run by a team that is passionate about what they do and how they do it.

5,0 vor 6 Jahren

Kommentare: Saving the environment, time and money.

Vorteile:

Easy to use, ability to modify what is needed (ie waivers), simple interface, sending invites to parents is quick and easy, achieving, the search function useto be very limiting but that's been fixed to allow for great flexibility, adding members is fast and simple, adding group admins is easy, the homepage interface for group admins is simple to read and follow for my staff, once you've learnt the basics, the program management is quite intuitive

Nachteile:

I think parents don't understand what it is and so they often call and demand that we fix the problems, so we have to send them to epact, however, epact's customer service is close to flawless so it turns out pretty well. I think my only struggle is that I have to be in a main full roster to when I want to affect a childs account. Sometimes I want to be able to find the child in their group and remove them from the epact in that screen.

Alessandro
Supervisor in Kanada
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ePACT review

4,0 vor 5 Jahren

Kommentare: It's been very good apart from the uploading incomplete forms factor.

Vorteile:

I like that ePACT has parents fill out 2 emergency contacts. I also like that you can use the app even when you're not connected to the internet.

Nachteile:

I don't like that if a parent misses something on the form, the entire form doesn't upload. It dissuades a lot of our clients from completing the form.

Antwort von ePACT Network

vor 5 Jahren

Thanks for taking the time to leave us a review, Alessandro! We're thrilled to hear that ePACT is making a difference for your organization. So that staff always have the most accurate and complete information, families are prevented from submitting records that are missing required data. To help prevent the frustration of getting to the end of a form and receiving an error upon submission, parents can see what information they're missing by looking for red exclamation points in the menu along the left side. With a single click, they can see what information they are missing, add it, and then complete the submission once they have green checkmarks in all sections. Thanks for choosing to use ePACT and please let us know if there is anything else we can do to support you and your families!

stephanie
Kasper Manager in USA
Verifizierter Nutzer auf LinkedIn
Erholungseinrichtungen & -dienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Schaumburg Park District working with ePACT to make all users more effecient

5,0 vor 5 Jahren

Kommentare: Having the most up to date information about our participants in case of an emergency. Being able to get rid of paper and keeping their information secure is a huge plus for our park district.

Vorteile:

The ease of training and use. The overall reaction from staff and parents about going electronic.

Nachteile:

Getting parents on board and having to remind them that they need to fill this out, but we are getting there!!!

Antwort von ePACT Network

vor 5 Jahren

Thanks for taking the time to leave us a review, Stephanie! We're thrilled to hear how ePACT is making a difference for your staff and the families you serve. We understand that getting parents' buy in can be a little bit of a challenge, and we're ready to support you through that process. We have a number of articles and resources on our website to help with the transition from paper to ePACT, and your Account Manager can also provide guidance and access to Marketing support should you require it. Thanks again for your review!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Erholungseinrichtungen & -dienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Summer Camp with ePACT

5,0 vor 6 Jahren

Kommentare: Overall, my personal experience with ePACT was very positive. The program offered a lot a options and learning experiences. I would recommend ePACT to anyone needing to collect this kind of information.

Vorteile:

The program is very easy to use. The ability to add groups for our different weeks of camps and allowing the different levels of use for our counselors made it very user friendly and easy to break down. Customer support was great and very extremely helpful.

Nachteile:

The program did not seem to flow between desktop use and the app for cell phones. I would make updates on a desktop and when my counselors looked up stuff, it was not updated, even after refreshing pages. It seemed they had to log into a desk top in order for it to update.

Antwort von ePACT Network

vor 6 Jahren

Thanks for taking the time to leave us a review! When your organization receives new or updated records from families, authorized staff need to re-sync those records on the Admin App. We suggest doing so on a secured wifi network, in case there's a lot of new information to sync. Thanks again and please let us know if there's anything else we can do to support you and your department!

Kathleen
Manager HCD in Kanada
Non-Profit-Organisation Management, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Service

5,0 vor 6 Jahren

Kommentare: The team is friendly and always willing to help when needed.

Vorteile:

Makes keeping information for all of our families easy. It is central, easily shared with necessary parties, and simple to maintain and up to date.

Nachteile:

The platform isn't the most user friendly in looks, in that the look of the site is not necessarily intuitive.

Antwort von ePACT Network

vor 6 Jahren

Thanks for taking the time to leave us a review, Kathleen! We're so happy to hear that you're enjoying ePACT, and that it's making your information management process easier for you and your families. For families, our site is now fully responsive so families can access, update, and share their records from any mobile device, much easier than before. For administrators, we have a number of training resources that might be helpful, so be sure to visit our Help Center (via our website). Thanks again, and please don't hesitate to let us know if there's any additional ways we can support you and the YMCA of Greater Vancouver!

Lori
Manager in USA
Erholungseinrichtungen & -dienstleistungen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Transitioning user forms from paper

4,0 vor 5 Jahren

Kommentare: We moved our childcare user forms from paper to ePact. Both our customers and staff like the accessibility, ease of use and management of participant information.

Vorteile:

User friendly and ease of set up in working with ePact staff.

Nachteile:

Some of the general ePact functionality vs our set up has been confusing for customers.

Antwort von ePACT Network

vor 5 Jahren

Thanks for taking the time to leave us a review, Lori! We're thrilled to hear that you and your staff are enjoying the benefits of collecting participant information through ePACT. There is a transition period for parents and families as they get used to the new process - following your initial rollout, they will realize how much easier it is to review their ePACT record instead of filling out multiple paper forms each program/year. Thank you for using ePACT and please don't hesitate to let us know if you have any questions or support needs!

Audree
Supervisor in Kanada
Erholungseinrichtungen & -dienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

My Review

4,0 vor 5 Jahren

Kommentare: Very positive to transitions and ease of use for staff and parents.

Vorteile:

Ease of use, can add people to admin very easily. I like how we can't edit anything, it's on the parents to do so.

Nachteile:

Can't filter people in multiple groups to see what activities they share together.

Antwort von ePACT Network

vor 5 Jahren

Thanks for taking the time to leave us a review, Audree! We're glad to hear that ePACT is easy for you to use and saving you and your staff time over paper forms. While you can run filters to see who is in multiple groups (if you're an Organizational Admin or a multi-Group Admin), you would still have to view individual records to see who shares common activities. You do have the option to export that information and run your own filters in the spreadsheet. We'll be sure to share your feedback with our Product Team. Thanks again!

Lynne
Administrator in Kanada
Sport, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ePACT Review from Crowfoot Minor Hockey

5,0 vor 5 Jahren

Vorteile:

EPACT is easy to use, straightforward and has great customer support. The form is very thorough; it covers all the information our Association needs for our 600+ young athletes. Our parents are happy that they do this once, and easily keep their information updated. Our team managers and coaches appreciate having all the information they need in one accessible spot. We have used ePACT for two seasons and with an overwhelming favourable response from our membership, we didn’t want to return to the paper forms. Thanks very much for making one aspect of sports administration easier at a reasonable cost.

Nachteile:

Can't think of any negative issue with this software.

Antwort von ePACT Network

vor 5 Jahren

Thank you so much for taking the time to leave us such a stellar review, Lynne! We're so happy to hear how ePACT has helped your staff and your parents, and we look forward to continuing to do so for a long time to come.

Julie
Recreation Program Division Manager in USA
Erholungseinrichtungen & -dienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Remote Access

5,0 vor 5 Jahren

Kommentare: Very helpful that ePACT talks directly with our registration software - rectrac.

Vorteile:

Like the ability to look up information remotely using a phone. Also like that parents can update information as often as needed.

Nachteile:

When using a phone to look up participant information you can't enlarge the photo.

Antwort von ePACT Network

vor 5 Jahren

Thanks for taking the time to leave us a review, Julie! We'll be sure to share your feedback about the App with our Product Team for future improvements. Thanks for using ePACT!

Sarah
Supervisor in Kanada
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good overall

4,0 vor 6 Jahren

Kommentare: It is easy to manage for parents and staff to upload files and ensure everything is secure. it is a bit tedious waiting for parents to upload and accept their access to ePACT, but its worth it once everything is uploaded.

Vorteile:

Pretty easy to use, took a little bit of adjusting to understand the entirety of the website. I enjoy using it, and think it is super worthwhile to use.

Nachteile:

There was a bit of a learning curve at first, but it is easy to overcome if you spend some time searching around

Antwort von ePACT Network

vor 6 Jahren

Thanks for taking the time to leave us a review, Sarah! We're glad that ePACT is helping the YMCA of Greater Vancouver better manage the collection of critical information. ePACT's family form is now fully responsive so parents who might want to create, update, and submit their record from a mobile device can so very easily - this might help speed up the process from the family side as parents don't have to wait until they're at their computer. Thanks again for your review, and please don't hesitate to let us know if there's anything we can do to support you and the YMCA of Greater Vancouver!

Conor
Superintendent in USA
Erholungseinrichtungen & -dienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent Product

5,0 vor 5 Jahren

Kommentare: It has been a great experience. Cici is very helpful and makes herself available whenever needed. Tech support is also quite helpful.

Vorteile:

User friendly for both staff and customer; functions well; clean interface; customizable; accounts can be shared from program to program as well as other agencies.

Nachteile:

Currently, photos do not load when offline.

Antwort von ePACT Network

vor 5 Jahren

Thanks for taking the time to leave us a review, Conor! We're thrilled to hear how happy you are with ePACT, and that you're enjoying use of the system across multiple programs and agencies. Photos are not available in offline mode because they would need to be downloaded to a user's device, and can take up a lot of space as a result. This is something our Product Team has on the roadmap to optimize in the future. Thank you for choosing to use ePACT and if there's anything we can help with ongoing, please don't hesitate to reach out!

Jason
Assistant Manager - Programs in Kanada
Staatsverwaltung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

ePACT

5,0 vor 6 Jahren

Vorteile:

The ease of use for the phone app and that all staff can have the app on their phone and access it from where ever they are.

Nachteile:

We are still having some issues with buy-in from parents, it's a bit more time consuming the first time they fill it out, and it doesn't work very well on a phone when filling out the forms.

Antwort von ePACT Network

vor 6 Jahren

Thanks for taking the time to leave us a review, Jason! To help parents with buy in, be sure to direct them to our Help Center for articles, videos, and resources on getting started with ePACT; as well as the For Families section on our website, which might help answer questions and reassure parents that ePACT is a long-term benefit over paper forms. We're working on some updates to the mobile experience so stay tuned for those, as they'll make a huge difference to families filling out forms on a phone or tablet. Thanks again for your feedback, and please let us know how we can continue to support your organization.

Jamie
Recreation Coordinator in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great software to gather important information!!

5,0 vor 6 Jahren

Vorteile:

I like how there is an app to see this information on site during camp and it is easy to read. It is also a secure way to keep all of this important information.

Nachteile:

I don't like that I can't manually enter information for those who don't have computer access. It would be nice to be able to print off the form and enter in the information for participants.

Antwort von ePACT Network

vor 6 Jahren

Thanks for taking the time to leave us a review, Jamie! For those participants without computer access, you can direct them to our Customer Success department who will be able to assist them on your behalf - this is to ensure the complete privacy and security of our users' accounts and the information within them. Please let us know how we can continue to support your and your department!

adam
Recreation Coordinator in USA
Staatsverwaltung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ePACT Review

5,0 vor 5 Jahren

Kommentare: Overall it's been a good experience with helpful staff and troubleshooting by the staff. I think it's necessary for our program to be successful. I just wish the parents would take the time to fill it out like they are told countless times.

Vorteile:

Easy access to data for each child/participant/parent. The fact that the user has to go in submit the data.

Nachteile:

I don't think it's really anything to do with the software, more so it's just the laziness of the parent going in and submitting the data for their child. This drove me nuts because this information was very important for us to have in the case of an emergency.

Antwort von ePACT Network

vor 5 Jahren

Thanks for taking the time to leave us a review, Adam! We're so happy to hear that ePACT has been a huge help to you and your team. We understand that moving to a new process takes time for parents to get comfortable with and we're happy (and able) to support you with any resource you might need to encourage adoption and subscription rates. Please don't hesitate to reach out so that we can help! Thanks for using ePACT!

Kristy
President, Minor Hockey Association in Kanada
Sport, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very Happy

5,0 vor 5 Jahren

Kommentare: Very please with how this program has helped us reduce the amount of paper we carry around. I also enjoy how easy it is to share the data with those who need it.

Vorteile:

Ease of use from an Administrator point of view.

Nachteile:

I wish it were easier to get an update -- eg, halfway through the season could our parents click a button that says "no, changes in health or medical history".

Antwort von ePACT Network

vor 5 Jahren

Thanks for taking the time to leave us a review, Kristy! We're so happy to hear that you and your administrators are finding ePACT easy to use, and that you've eliminated the need to carry around all those paper forms. While you can send a general message to ask parents to check their ePACT records mid-way through the season to review and update applicable information, ePACT will only provide updates only for players who have information that's changed, so that staff are aware of, and have, those details immediately (whether data has been added or removed). We'll be sure to share your feedback with our Product Team, so they can consider your request for future planning. Thanks again for your review!

Becky
Business Support Coordinator in USA
Erholungseinrichtungen & -dienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

ePACT Review

5,0 vor 5 Jahren

Kommentare: I'm really liking ePACT. We are using it for our emergency forms for programming and it's been very helpful. Especially because it saves everything, making it easier for parents in the long run.

Vorteile:

-Customer Service -Access to disconnected customers -Reduces paper waste/accessible anywhere -Marks those with flagged conditions -Ability to sort by allergies/medicines/medical conditions

Nachteile:

-Can't download records and files at the same time in one go -When downloading files, it saves as a zip file -If we upload a required file for a family, it still doesn't let them share their profile

Antwort von ePACT Network

vor 5 Jahren

Thanks for taking the time to leave us a review, Becky! We're thrilled to hear how much ePACT is making a difference for your organization and that parents are finding it easy too.

Emma
Supervsior of Recreation Programs in Kanada
Erholungseinrichtungen & -dienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

City of Woodstock Review

5,0 vor 6 Jahren

Kommentare: We no longer have to carry written personal information off sit with our programs therefore reducing liability risk. It is also saving staff find locating information.

Vorteile:

That all information is together and easily accessible for staff. We also like being able to pull the reports on different aspects of participants profiles.

Nachteile:

We have a fair amount of parents who struggle to complete the profile online.

Justin
Risk Manager in Kanada
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great support team. Fairly easy to use once you get the hang of it.

5,0 vor 6 Jahren

Vorteile:

Support, help is always close by. The space team is very helpful with data entry and keeping everything up to date. It's easy to add records and send reminders to your users.

Nachteile:

I wish it integrated with our registration process as this would allow our users to enter all of their information in one sweep.

Brea
communications coordinator in Kanada
Sport, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ePACT review

4,0 vor 5 Jahren

Vorteile:

The software is easy to use, very little learning curve.

Nachteile:

There are a few functions I would update, such as the ability to list more names per page. This would give the ability to add many people to different groups at once, without going page by page. It makes a difference when you have hundreds users, rather than just a few.

Antwort von ePACT Network

vor 5 Jahren

Thanks for taking the time to leave us a review, Brea! We're so happy to hear you're finding ePACT easy to use. Our current record limit per page is 50, which is primarily to help with faster load times. However, with updates to our system ongoing, we'll share your feedback with our Product Team so that they can consider this for future updates. Thanks again for your review!