Friendly UX/UI and great support team

Bewertet am 28.5.2019
Francisco O.
CEO - Director
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The Conversations/Chat section work flawless, the support team at any time, even Sundays (Team did that) working for me, helping me with the setup and integrations. All experience good from the very beginning.

Vorteile: Feature rich focus on Ecommerce, integrations for that area work great. (Woocommerce, etc)
Central Data at hand with customer (Lead cards)
Powerful API for integrations

Nachteile: Qualification of leads via chat do not allow name capture, probably this is the only cons that I have found.
You must have authentication in place to prevent multiple site visitors count.

Live chat tool for your website that does not let your site speed performance down

Bewertet am 26.10.2019
Muhammad I.
Web Design & Developer
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The first impression when I use Dashly is this live chat tool does not let your site speed performance down. The speed of a load of this tool is really fast when you put it on your site. Other Pros that I know are much-much more but what I also really like about Dashly, this tool can trigger auto message chat or pop-up for a done event that the customer did on your website. Ex: your customer has bought for a product on your site so Dashly can track it and can give auto gratitude for your customer. This is cool right...

Nachteile: The small con is on the support. You need to be patient because of time differential but the support is still amazing.

Great service

Bewertet am 20.4.2019
Verifizierter Rezensent
CBDO
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Used the service for e-commerce. The results were very pleasing. For the first month, sales grew by 43%.
Service is easy to work, convenient analytics, excellent support, a lot of training materials. Good job guys.

Vorteile: Everything was great. Easy to use the software.

Nachteile: Did not find any negative sides, besides some of the features.