Bewertet am 8.10.2018
Kommentare: excellent service, love using their app everyday
Vorteile: ease of use and awesome tech support. Team is very open to suggestion and they incorporate the recommended changes in their next release
Nachteile: rate of software updates can be fastened
Bewertet am 9.1.2019
The easiest offline data collector
Kommentare: I am very satisfied with the experience in general. The app deliver what was expected by being helpful on a outdoor data collection along the brand customers in a specific location (couple neighborhoods).
Vorteile: The price of the app is fair enough to a short time or long project. It's easy to create, ajust forms, send information to devices and to manage the data coming from them, in graphics or excel sheets. The costumer support is fast and easily hand general issues, giving solutions or suggestions by instant message (chat) or email. We decided on Brew Survey because it was affordable and could work offline in a area with possibilites of internet sign lack.
Nachteile: The app doesn't provide any translation within the tool which is not helpful when you work with a multidiverse operacional team that doesn't know the language. Despite of being able to name the fields in a form, some structures are not translatable. When you and cancel the subscription, because the data collection was over in the project, the app block all your access to the data stored (have that in mind).
Bewertet am 24.5.2019
Collecting Data in the Field
Kommentare: Customer service has been fantastic and has helped me overcome those issues we have encountered
Vorteile: The ability to collect data in different places using the same survey, and having all the data uploaded automatically when there is an Internet connection
Nachteile: The layout and functionality are not intuitive. The processes are laid out differently from other survey software, so it has taken me a while to learn how this one works.
Bewertet am 13.12.2018
First Time User
Kommentare: The survey reports were not as easy to present as I was expecting. I suggest running an experimental survey and download the results to see the format of answers- especially multiple choice. It required analyzing and formatting. Much of that I could have resolved in the question/answer set up.
Vorteile: Survey set up was easy and relatively intuitive. This was my first experience with a survey app.
Nachteile: I needed to use the survey offline, on multiple devices. (Not in my possession) And wanted it in loop mode. I found if the app is closed in loop mode, when it's opened again, you can't start the survey. (Satellite devices! ) It was ultimately solved, but a royal pain.
Bewertet am 20.9.2018
Great company to work with.
Kommentare: I like everything about this app and the company. I have asked them for features and/or enhancements to their program and they have always come through for me. The app has come a long ways since it was first released and they continue to evolve the app instead of just releasing an app and taking in money like others. I highly recommend them.
Vorteile: All in all the app is VERY versatile with a ton of options so you can create a survey for almost any situation. The admin portal is quite intuitive and easy to use allowing the user to make professional looking surveys quickly and easily.
I experienced some minor data loss early on but that issue seems to have been resolved.
A little more control and a few more tools in the branding are would be useful to insure your able to portray the image you want. Good news is that even if you can't get it quite right if you send them the files they fix it for you!
Bewertet am 19.2.2019
Kommentare: as i mentioned above that its really helpfull in solving business problems it saves our time and moreover data collection through brew survey is accurate.
Vorteile: it is very effective and helpful and the thing i like the most is that it runs without internet
Nachteile: some of its functions are tricky but not too difficult .
Bewertet am 3.1.2019
Great product, customer support and communication!
Kommentare: The customer representative was awesome at communication, answering questions, and customer support. I will look forward to working with him in the future!
Vorteile: The app is relatively easy to use and set up, and instantly provides feedback statistics.
Nachteile: Some of the available "emojies" were not working (or did not work on my device?)... also, I wish that the emojies and other symbols were in a brighter (Yellow?) font, so that they stood out more on a dark picture background.
Bewertet am 5.7.2019
Great customer service, and easy to use
Kommentare: Very good
Vorteile: Chose this software for its ability to collect data off-line. Found it easy to use and set up surveys. But the best thing has been that the customer service is so quick to respond to any queries (big or small) that you might have. I used the chat facility, and always got an almost instant reply, helping to develop my survey.
Nachteile: Only small glitch (but not sure if it is a software or hardware issue) is that I haven't been able to set up a GPS function so far. Hoping to sort this out still.
Bewertet am 25.4.2018
Loved the dashboard and overall mobile experience!
Vorteile: the ability to conduct offline surveys and running the survey in loop mode, the dashboard shows real-time data with accuracy.
Nachteile: Nothing as far, as my basic needs are achieved using the app, would be more keen on waiting for any further updates.
Bewertet am 3.7.2019
Brilliant surveying tool with rich features and cheap
Kommentare: Overall Brew Survey is brilliant for the price and is exactly what we were looking for/needed
Vorteile: The fact that you can install this Brew Survey on a android/iOS tablet while being offline is what made this product stand out as it is exactly what we needed
Nachteile: The only issue I have is I can't change the default message in the text box. For example it says something like "Type Text Here" But I can't change that to something I want.
Bewertet am 22.2.2019
Great user-friendly app for offline surveys
Vorteile: I really like the simple user interface for this software, and how easy it is to publish surveys to devices for offline use. It is very intuitive to create surveys, adjust the design elements, and create nice-looking, functional surveys for minimal cost. I've reached out to customer service a number of times with questions and they are always very responsive and helpful.
Nachteile: The only issue I've come across is the character limit for questions. We have some questions with a paragraph of text to provide background information and that doesn't work in the UI as well. But, that's good motivation for us to be succinct!
Bewertet am 28.9.2018
Kommentare: I used this service at an event to take emails for a competition, I was a a conference and wifi is expensive so I wanted something I could use that looked professional and was offline. Brew survey was perfect I was able to brand the survey with our own logo and no have to worry about wifi costs. The data is taken and held on the app offline and once connected to the internet the data will upload onto your dashboard on the desktop. Also I have never experienced customer service like it, they are amazing ! The response rate is less than a minute and the guys go out of their way to ensure you get the best service. From calling the office talk me through something to arranging a google hangout to show me the cool features allowing me to share me screen. Cant recommend this enough, brilliant software and customer service.
Vorteile: very ease to use, efficient, offline use, customer service is the best I have ever come across
Nachteile: I couldn't find any flaws in teh software
Bewertet am 24.1.2019
Intuitive, user friendly application backed by great customer service
Kommentare: Overall, I had a great experience with Brewsurvey application. I would give a big thumbs up to the customer support team.
Vorteile: Brew Survey is one of the best application available for doing offline surveys. The design is very intuitive. The application offers several response options to choose from. It also offers the option to configure conditional responses, which I required for my project. The customer service team was quick to respond to my questions and requirements.
Nachteile: I faced some issues in synchronizing some tablets (offline responses) to the application. However the customer service team was quick to respond and fix the issue. I think that the survey design can be improved by providing more customization options (eg. design, multilingual support). It would also be nice to get 24x5 customer support.
Bewertet am 21.1.2019
Brew Survey experience
Kommentare: I was using this software to make survey for a new package we were making. To see what people would focus on. It was very handy and user friendly. The offline mode is especially handy for our field research. For the free trail, this software offers as much as you could possible want.
- They answered my mails in less than 10 minutes and problems were quickly solved
- Easy to use software
- Very costumizable
- great research tool
- couldn't add a picture to a question
Bewertet am 17.8.2018
Great easy to use Survey tool that works on the go.
Kommentare: Overall I am quite pleased with the current product. It offers a great value for money compared with the other options currently available. The option to have it work offline is a key differentiator at the current price.
Vorteile: It is easy and straightforward to use. You can easily set up a survey and go use it. It has a good number of question options and logic options as well.
Nachteile: The price is per device, which can quickly become a bit expensive, however currently, compared with other options it is still great. Ideally the price would be a bit more expensive, but per user, with at least 5 devices included in the package. Also further options on the surveys, such as section descriptions, ability to insert pictures and text that people can then answer questions on would be great. Also the option to share the form online in emails would also help in increasing usability.
Bewertet am 22.7.2019
Kommentare: great experience
Vorteile: user friendly and can collect right data
Nachteile: interface is very nice , very easy to set up a survey
Bewertet am 26.11.2018
Easiest App to Collect Offline Surveys
Kommentare: Customer service was very friendly and responsive.
Vorteile: We researched various options to collect data at an outdoor event where there would be no wi-fi connection. We decided on Brew Survey because it was affordable and set-up took less than ten minutes.
Nachteile: I would prefer a pricing model based on number of responses overall rather than number of devices per month. We don't always have events and it is a bit inconvenient to subscribe and unsubscribe devices based what is going on that month for us.
Bewertet am 5.12.2018
Simple and intuitive
Vorteile: Simple user interface. Complete feature.
Nachteile: Sync time issue. Survey loop sometimes error.
Bewertet am 11.3.2019
Very good value for the money!
Kommentare: This solution will allow us to collect and automatically process evaluations for children participating in a bike education program. It is going to save us so much time, I am really looking forward to it.
Vorteile: The pricing is very competitive and straightforward, no bad surprises here, you know exactly what to expect. The features are interesting and answer most of our needs. Customer support has been rapid, accurate and polite, a great experience.
Nachteile: A few features are still lacking. Most importantly, I would like to be able to publish the surveys to all teh devices without having to share the admin credentials with the people involved. It would also be nice to be able to decide, in the settings, that synchronisation should occur only with an internet connection, instead of data. Hoping these features can be added in the future!
Bewertet am 7.5.2019
Best and easy to use Survey App
Kommentare: We managed to get good leads from using this software.
Vorteile: The ease of use and 24 hours customer service. For anything that there might a slight issue with they would identify and fix it immediately.
- The data gathered could be more presentable
- The numbers field could use a digit limiter or a mandatory number of digits required for that field.
Bewertet am 8.4.2019
Customers Reviws on cunlinary Events
- Easy to use
- Customer support friendly and very reactive
- lot of functionality for a reasonnable price
- some issues on the display... but nothing really disturbing
- possibility to take a picture but not a selfie
Bewertet am 2.4.2019
Very useful and simple
Kommentare: Thıs application was solved our corporal survey needs
Vorteile: Easy to prepare surveys, fast working and customer service was great
Nachteile: Logical features and could be better and question types could have a richer choice
Bewertet am 7.2.2019
Simple & good
Vorteile: Easy to use and setup the survey. Great to work with without worrying about network
No indication of the survey count in the app
Dashboard not responsive to mobiles
No feature to include video in the survey
App did not load my survey once and had to uninstall the app
Bewertet am 18.3.2019
Way better than doing it with a paper survey!
Collecting responses offline.
Setting up the survey was easy.
Teaching staff who took the iPads to home visits said the survey was very slow and unresponsive at times. They had to restart the survey on several occasions.
I didn't realize we would be charged a foreign transaction fee on our Visa account.
Bewertet am 18.4.2019
Vorteile: Flexibility and offline use of the application The rep(customer support team) was great to speak to and offered amazing and swift advice; He has definitely gained my trust for this application.
Nachteile: nothing really to say about this application in a negative way.