Very complex but complete

Bewertet am 24.10.2019
Verifizierter Rezensent
Engineer
Vorstandsbüro, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: it's good but it's not perfect

Vorteile: It's a very complex software with a lot of features

Nachteile: It's very confuse even with webinars and tutoriais, it seems like a lot of softwares that were merged into one

Great Product, Support Needs Some Work

Bewertet am 25.7.2018
Verifizierter Rezensent
Performance & Inbound Marketing Manager
51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It does what it's supposed to do and it does it well. I have no idea how I would found all of the cookies on my site without it. It really makes GDPR compliance simple.

Nachteile: The UX is pretty clunky but not the worst by any means. It did take a couple of tries to figure out where to go and how to correctly save my cookie settings. The support team needs a bit of help though. It took them over a month to respond to my question. To their credit, they did solve the issue that I was having.