PDQ Deploy & Inventory Erfahrungen

Das zweite Jahr mit PDQ

Kommentare: Seitdem wir PDQ Deploy im Einsatz haben, können wir mit wenigen Klicks unsere Clients mit Software versorgen. Das spart viel Zeit und mit Inventory gemeinsam hat man stets einen guten Überblick über die Hardware.

Vorteile:

- Klasse Paketverteilung für individuelle Software- mit Inventory zusammen lassen sich leicht gefilterte Gruppen nutzen

Nachteile:

- benötigt etwas Eingewöhnung in die Benutzeroberfläche- Paketverteilung bedarf manchmal etwas händische Nacharbeit

PDQ Deploy and Inventory repairs automatically manage software updates

Kommentare: IT teams use PDQ on a daily basis, which allows them to manage machines remotely, but also to keep our fleet up to date.

Vorteile:

PDQ Deploy allows you to deploy and install software remotely in bulk PDQ Inventory allows you to take inventory of obsolete software it's simple to use!

Nachteile:

You have to buy both software together but the product is very good

Inexpensive, Hierarchecal, and Scalable

Kommentare: My overall experience with inventory has been very positive. Whenever I change jobs I encourage them to switch to PDQ. After its adoption, my team shares my enthusiasm.

Vorteile:

I like the ability to create nested groups, that can be dynamic or static. I will also enjoy the ability to use multiple compound statements, without limitation in order to drill down and find devices that meet whatever criteria I can dream up or that I've been given.

Nachteile:

The only problems I've really run into is the speed that you're able to scan large scale organizations with a lot of VPN users. Occasionally DNS does not update quickly enough so you wind up with an IP pointing to a different workstation. This doesn't really cause a great deal of problems, it just causes the scan to fail. It's not a huge deal because it will correct itself during the next scan typically

A good choice for privacy conscious companies

Vorteile:

There are no agents to install on systems being inventoried and it is installed locally on your own network (even just a local desktop) which make a it quick to install and keeps all the communications and data within your local network.

Nachteile:

Because it is agentless there are issues when trying to inventory systems that are removed from the local network, e.g. Home workers.

PDQ the IT Professional's best deployment tool

Kommentare: A great management tool for our organization.

Vorteile:

Ease of use and ability to do the tasks needed for managing devices. A huge time saver. A huge travel saver as I do not need to be on site to push programs, add printers, etc.

Nachteile:

It's not free. Seriously, I don't have a con that I can think of. It meets my needs,

The one thing you got to have

Kommentare: Used it at previous job, and when I came discovered they had a competitor. Tried to learn the competitor's patch management and device management. It was a headache and time consuming. Got the boss to purchase PDQ and right of the bat, everyone could use it quickly and efficiently without reading a 100 page pdf on how to use it. So intuitive and easy to use. I use it daily to manage my computers and make sure everything is up to date. Boss has come to me a couple times asking for a list of XYZ, and expecting that it is a project for the rest of the day, I'm able to get that to him within the hour, sometimes in ten minutes.

Vorteile:

the dynamic collections you can make has been life changing. Able to create one on the fly and it continue to update and tell me if new computers have something unwanted on it, or computers that are missing important programs. I use it daily to check things. I also use it to quickly remote into computers. I have computers on the road and I have to jump in there sometimes remotely and need to be able to look at software lists quickly and a couple clicks my remote software is already connected. Or I can use pdq deploy to shoot out a program update or install something new. PDQ Deploy has all the right switches and knows exactly what to do with files to silently deploy practically anything. Testing is simple and easy and usually I have it tested and deployed within an hour. Saves me time everyday to quickly do what I need to do and have time to work on other projects. Support is also a godsend. Quick, easy, and friendly to the max!

Nachteile:

Not much that I do not like. The new icons are weird and there are some bugs in pdq deploy that get updates stuck and they just sit in the list forever. Usually when I have a con come up in my mind, I find out that the feature request I thought of, is already in the system some where.

Great Product but....

Kommentare: Overall I love the functionality. I wouldn’t change a whole lot other than having access to systems outside of our network

Vorteile:

We love being able to set custom scans for things like registry values. I can quickly pull reports or scan systems for up-to-date information when I need it.

Nachteile:

We really need to scan systems that are outside of our network. We deploy about 80% of systems as laptops. During the last year most have been off the network or on a VPN connection for a varied amount of time. Without a client, PDQ has really struggled to meet our needs. I have expressed our struggles to your support team but I did not receive any reassurance that a client is in the works. We will continue to look for a replacement to PDQ until there is a client. I’m hopeful to find something suitable soon if PDQ can not meet the challenges of many machines outside of the network.

PDQ Inventory - wouldn't want to live without it

Vorteile:

The interface closely resembles MMC which I'm used to. It's super fast when searching for something in particular about a computer or computers. The reports are customizable and very useful.

Nachteile:

I have no complaints about this software. It's amazing.

Best all around remote management and monitoring tool in the industry, no contest

Kommentare: Mindblowing, if all software was this good there would not be any conflict in the world.

Vorteile:

-> Intuituve -> Extensive and detailed documentation -> Good technical support -> Low maintenance, great performance -> Fantastic UI -> Phenomenal integration with external scripting languages like powershell and batch.

Nachteile:

-> Hard to think of anything, this thing WORKS. Reminds me of Windows 7 when it came out, kicked ass out of the box (and kicks ass even today). We're on a 4 year old version of PDQ and even with all the missing updates, it still works very well.

Great price for a product that does what it supposed to do. Love it!

Kommentare: Easy to install and collect asset inventory.

Vorteile:

Ease of install and use. Great inventory/asset management functionality.

Nachteile:

Can't manage remote devices at user's home that's not on the LAN/WAN (corporate network).

Great software that keeps getting better!

Vorteile:

As a small IT shop PDQ helps me stay on top of updates and schedule them where it does not inconvenience the user.

Nachteile:

Sometimes confusing creating an inventory collection.

PDQ is awesome!

Kommentare: Everything about PDQ is amazing. Easy to use, its flexibility and continuing improvements. Really no bad things to say about it aside from keep it up and making improvements.

Vorteile:

PDQ is an easy to use tool to scan machines for information on each machine as well as deploying apps. We use it with our deployments to segregate different builds for machines. The ability to deploy powershell scripts, install .exe files and copy files is amazing and very easy.We also calls PDQs API to deploy different things making it a central hub for app deployment. The future will be making a service that users can just call PDQ to deploy an app to them.PDQ connect has a lot of promise, which will allow us to deploy apps that are not connected to our network. Giving us more control beyondAnother plan soon will be to use PDQ for software license counts.PDQ was also easy to setup and migrate to a new server when we wanted to increase the specs of the machine it was on.

Nachteile:

They are working towards it now, but the ability to deploy to machines beyond our network is amazing. Giving us information too and status updates on those machines so we can monitor them.Not a con but I do hope they continue adding to their PDQ inventory and API. A future request/project for us is to beable to use PDQ to keep an accurate license count of software. We have some long ideas but would love to use PDQ to keep tabs on everything for us rather than relying on basic data entry.

PDQ Inventory and Deploy ROCKS!

Kommentare: I've been using PDQ for about 5-6 years. For us, it's a life saver because until recently I have been the only IT on site. I just hired a admin and he's loving this software as well. Their support is top notch!! When I am stuck, I get a quick answer.

Vorteile:

I highly like all the details collected for each servers and workstations and the ability to created dynamic collections that can integrate with Deploy.

Nachteile:

Not that much. The only thing I can think of, ......ugh. Can't think of a thing right now :)

PDQ Deploy is wonderful for Windows networks

Kommentare: Overall, I absolutely loved PDQ products when paired in a mostly Windows environment. My needs were simple, and PDQ worked wonderfully. You can test out both PDQ Deploy and Inventory before you buy, and I highly suggest you do so. It is one of the fastest, most lightweight products I've ever used, and I'd recommend it in almost all scenarios where Windows is your main OS.

Vorteile:

PDQ Deploy and Inventory are one of the absolute best if you have only Windows based end machines in your network. It is really, really fast, and well laid out. I doubt you'll have to read the manual in most cases. The resource usage of PDQ products is extremely light and not demanding.

Nachteile:

It's really made for mostly Windows based networks, and works best when all machines are on-prem, or connected via VPN in my experience. If you need really complex IF / THEN type deployment or patching on other OSes, you may wish to look at BigFix.

Keeping tabs with PDQ Inventory

Kommentare: I started using the free version at a former job and introduced it to my team at my current job. I asked a few times for the licensed version and eventually after i produced a potential ROI document i managed to get 2 licenses for both deploy and inventory. My colleague and i get so much more accomplished leaving time for the more physical side of our jobs.

Vorteile:

I love everything about this software. The tools are all there, command line, MMC Management, Reboot, remote assist and desktop wake... Dunamic grouping so i can keep abreast of what needs this or that software. What operating System, whether it is laptop, desktop or server. Registry printers etc etc, is there anything it cant do.

Nachteile:

None absolutely none. With this in my tool box i save myself weeks worth of work within a year. The ROI impresses the fiscal department, our turnaround of work requests jumped staggeringly according to our quality and rounding departments.

Inventory management at it's best.

Kommentare: Having Inventory is wonderful. Being able to quickly gather data on new or existing PCs is crucial. The more recent addition of the Powershell scanner makes the product pretty much universal to do whatever you can think of for reporting.

Vorteile:

The report writing is so much nicer than other options which typically require in-depth knowledge of SQL or other coding languages.

Nachteile:

Adding a large amount of file and registry scanners when scanning 5000+ devices has caused some issues with the database growing too large leading to performance issues and/or memory leaks.

Just Get It !! You will never regret it !!

Kommentare: It is an amazing piece of software what takes a huge amount of headache away. It is quick, easy. If you want want to do software install and update deployment quick and easy you need PDQ Deploy !!

Vorteile:

This product is super easy to use. Most standard packages are already build for you (and every new update there is more) what can be super easy rolled out to a test machine and then production. If you want custom installation it is so easy to install/copy - install/ create little batch files or full on powershell scripts. This is super easy comparing to SCCM or even WSUS.

Nachteile:

I had to think long and hard about what could be improved and even asked my co-workers.... and really there is nothing at this moment what needs to be improved. It does what needs to be done and is super easy. (edit: Perhaps the only thing is that the log files with errors could be more detailed to directly been viewed)

An efficient solution for monitoring asset status and reporting.

Vorteile:

- mostly easy to use - lots of templates to use and edit - provides a wide range of information and details about a specific device - grouping devices into collections according to different combinations of parameters

Nachteile:

sometimes it is not easy to debug some more complex reports, but this is not directly a defect of the application itself

Easy to get started with - lots more features once you're up and running!

Kommentare: PDQ is a massive time-saver - it allows me to manage way more devices than I could manually. It automates the drudgery of setting up and subsequently updating devices for users in my organisation, allowing me to get on with value-added development work, enhancements to business systems etc. PDQ gives me the peace of mind that my endpoints are updated, secure and all offer the same experience to my users.

Vorteile:

I took over at an organisation with a fleet of servers, laptops and desktops that had been poorly maintained - each seemed to have a random selection of applications on an unpatched OS and there was no central knowledge of what was installed where. I was also on my own so didn't have time to investigate each endpoint individually - PDQ made it easy to automatically catalogue and then remediate all the issues out there - from the comfort of my desk!

Nachteile:

There's nothing that I don't actually like about PDQ - my only issue is that I haven't had time to investigate all its many options and features! It was easy to get up to a good baseline and then I guess I didn't further my knowledge of its capabilities - that's all on me. Reading this questionnaire, it's clear it can do way more than I was aware of.

Reliable patching at a reasonable cost

Vorteile:

What made me look at PDQ was the cost. What made me keep using it was how flexible I could get with deployments when used in conjunction with their inventory product. You really want both of these to take full advantage and the cost still remains reasonable. It is easy to setup something like monthly patching using the packages that PDQ maintains and updates have it auto update these packages on your system after a delay period such as 7 days then push it out to all systems as they come online. We even use it to deploy out base packages on new PC builds as they come online.

Nachteile:

There can be some quirks with a system being detected online and it is very important your DNS is accurate. My biggest con would really be that it does not do a great job with remote users because there is no agent on the device. This is being addressed though in a cloud version of the product.

Your ServiceDesks best friend.

Kommentare: Amazing, PDQ Deploy has been an outstanding piece of software that we could never live without.

Vorteile:

PDQ is an amazing tool that I could not live without, it provides the helpdesk with one click installation of custom MSI packages, pre-built MSI packages to make software deployment a breeze. It has built in scheduling to ensure all machines across our entire network have all the right software and are always up to date. It was an absolute breeze to set up and we were up and running within a couple of hours. Support has always been next level with detailed responses about almost any question we throw at them.

Nachteile:

I don't like how vague some of the error messages can be on deployment when it fails but these are usually Windows errors that PDQ is simply feeding back.

Excellent Decision Making Tool

Kommentare: Extremely simple to implement, and we keep finding new ways to utilize the data we have collected.

Vorteile:

Ability to pull reports on any piece of information that is collected about any of my computers. This allows our team to make decisions that are much more informed. I've used it for targeting software that needs to be removed from our network. One particularly interesting case was to track down a specific printer attached with USB by serial number. We wrote a custom WMI query scanner and located the computer the printer was attached to.

Nachteile:

I wish the capability of this software extended beyond the local network. Always-On VPN is not a feasible option in our environment. An agent-based option is something I would be willing to pay extra for.

Great Inventory and Patching System for Network Administrators

Kommentare: It is a critical component in our Inventory and Security Patching process. Helps us keep systems patched so that we are less vulnerable to security threats.

Vorteile:

You can setup automated scheduled tasks to patch systems at any time during the week or weekends. Allows patches to automatically be pushed out afterhours to avoid any system downtime.

Nachteile:

It is mainly intended to only inventory and patch Windows products. It would be great to have more integration where it could go out and inventory printers and linux type devices.

Great, cost effective way to manage software, patch and vulnerability deployments

Vorteile:

Being able to have PDQ automatically scan and monitor our devices allows patches, new software and vulnerability fixes to be deployed in a set and forget method.

Nachteile:

We've had some technical issues that have been hard to get support with as there is no support provided in our time zone, allowing only one question/response a day.

Modern Tool for Deployment

Vorteile:

easy to use and no prior experience needed and no need of agent

Nachteile:

not all features that sccm offers available in this deployment tool ..no full reporting available