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Über Fundraise Up
Spenderorientierte Online-Spendenplattform für gemeinnützige Organisationen, die Reibungsverluste beseitigt und die Konversionsraten und Online-Spendeneinnahmen verdoppelt.
Very easy interface to set up and operate. The software is the best that I found after trialing and researching several other Fundraising platforms on the market.
I can't say I've found a dislike, every time I start wondering what else can we do they launch a new feature.
Nutzerbewertungen filtern (78)
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Nutzerbewertungen filtern (78)

Incredible turnkey fundraising software for any organziation
Kommentare: I've had a stellar experience with the Fundraise Up product and team. The software is robust, intuitive, and the perfect fit for any online donation workflow, and the Fundraise Up team is responsive, encouraging, and truly dedicated to ensuring their customers get the most out of the platform.
Vorteile:
The primary selling point for Fundraise Up is that it provides an optimized donor checkout experience, and they nail this. But the optimization doesn't stop at checkout. For platform admins, navigating Fundraise Up's dashboard is a breeze and requires little to no onboarding education. This is huge for small teams that don't have dedicated IT support and still a bonus for large organizations because the intuitive user experience saves time and staves-off frustration. You can literally get up and running with Fundraise Up in minutes and feel confident about navigating transactions, payment processors, and other records from the start. I have yet to find these qualities in another piece of online fundraising software.
Nachteile:
My first thought when creating an initial checkout experience with Fundraise Up was that I wanted more customization with design elements and colors so I could better match the experience to my client's branding. Here's a huge selling point for Fundraise Up: they have incredible support for their product. I emailed my contact at the company and they shared their development roadmap with me and it includes EXACTLY what I want to accomplish with customization, and it's launching soon. So even though what I want isn't available just yet, I appreciate the fast-paced development schedule for Fundraise Up and am excited to try new features as they become available.
Antwort von Fundraise Up
vor 5 Jahren
Thanks for your review and kind words! Yes, some parts of the checkout we need to "lock down" to protect conversion rates for User/Donor Experience. For example, we need to make sure there is proper color contrast to maintain our WCAG AA 2.1 accessibility rating. While our roadmap will allow for more customizations, some things will always be guided and "locked" based on experiments with our data for what raises the most revenue. Thank you again!
Look no further than Fundraise Up
Kommentare: Overall, I would recommend Fundraise Up to any and all nonprofits. Our donors love how easy it is to use and how nice the donation forms look.
Vorteile:
What I like the most about Fundraise Up is the ease of use. The insights page that opens up as soon as you login in is great and lets you know how your donations are looking for that month. Creating campaigns and implementing their elements to your website is easy. They have goal meters, buttons, overlays, and lists for you to choose from! Did I mention the customer service? When the nonprofit that I work for was looking for a new donation platform, we were connected with Salvatore and he made us feel so comfortable and helped us every step of the way!
Nachteile:
I don't have anything negative to say about Fundraise Up
pricey but easy
Vorteile:
People find it easy to use and it has an attractive and simple design
Nachteile:
People are put off by the expense. I have had people email me and say they don't want to donate online because of the cost. As a small non-profit, we previously used a free software that was not as simple or visual, but avoided hefty fees.
Antwort von Fundraise Up
vor 5 Jahren
Thank you for your review, Liz! As you likely are aware, we are 100% performance-based pricing. We don't earn unless you do. Taking a look at your account we see over 85% of donations have all fees (ours and credit card) covered, meaning it's paid for itself *and* most of your credit card fees (which otherwise would have been out-of-pocket). Best-in-class tech can cost a bit more, but *must* pull its weight, which we hope we are doing for your organization. Tip: Be sure to make the "cover fees" optional if you have a sensitive donor base! :)
In Betracht gezogene Alternativen:
Our donation amounts SOARED!
Kommentare: My organization's donations have soared. A significant percent of our donors contribute at the recommended level, and the vast majority elect to cover fees which means my organization gets 100% of their donation. It also made monthly recurring donations incredibly easy, and many of our small dollar donors have elected to go monthly to maximize their total annual giving.
Vorteile:
I am NOT a tech-savvy user, so the ease of use was extremely important to me. It was easy to set up, easy to add a pop-up to our website, easy to link to our bank, and easy to use on a daily basis to pull the information I need; also, it works great on PC or mobile device.
Nachteile:
That my database software does not link directly to it, so information would be automatically added to my database.
Antwort von Fundraise Up
vor 5 Jahren
B Michael, thanks for the review! We're stoked that your online revenue has soared. It's exactly what we set out to do! You rock.
Best Online Giving Setup
Kommentare: I can't say enough good things about FundraiseUp and now we are excited that they have developed an integration with a database we are currently moving to and so our online giving will be synced with our CRM.
Vorteile:
What I liked most was that it is a one-stop shop for all credit cards, PayPal, ApplePay, GooglePay, bank transfers and so forth. I had been looking for this kind of setup for a long time and could not find it anywhere. I also liked how it has no monthly fee; it only takes a percentage of each transaction. We found FundraiseUp easy to use, the customer support is fantastic and they are constantly refining it and adding new features, such as employer matching.
Nachteile:
The only negative is that the transaction fee is a bit steep, but this is made up for by allowing donors to cover the transaction fee. We have found that at least 80% do this, thus making FundraiseUp extremely affordable.
Antwort von Fundraise Up
vor 5 Jahren
Thank you so much for your honest feedback. We'll keep working to make online giving easier, and adding new features that increase revenue for your mission (part of why we have a platform transaction fee instead of fixed fees -- keeps us moving and innovating!)
In Betracht gezogene Alternativen:
We have tried many platforms and FundraiseUp is the absolute best!
Kommentare: We are very happy with FundraiseUp! I cannot say enough great things about the software itself as well as the customer service. We have used other platforms in the past and whenever we encountered an issue we had a nearly impossible time reaching someone for help. With FundraiseUp, we hear from someone almost immediately. It is visually stunning, other nonprofits have actually reached out to us to inquire when they visit our landing page. There are so many awesome features but we especially love the wide variety of payment options--it's awesome to have Paypal and Apple Pay in the form, especially for donors who tend to make the majority of their donations from their phone. Altogether we are very happy with FundraiseUp!
Vorteile:
User friendly (for administrator and users), many payment types accepted, visually attractive design, multiple logins for team members, useful reporting features, wide range of integrations,
Nachteile:
When we first joined, FundraiseUp was a brand new start up. They were still working on getting integrations set up so we did not immediately have access to some of the features we were used to with our previous platform. As the company has grown, that issue has seemed to resolve itself. They are constantly adding new features and asking for critical feedback from users in what appears to be an effort to bridge this gap.
Antwort von Fundraise Up
vor 5 Jahren
Thank you for your feedback! And for jumping on board when we were just getting started. Thrilled to have you with us on this journey.
In Betracht gezogene Alternativen:
Excellent Fundraising Platform!
Kommentare: Overall I/our organization has had a great experience.
Vorteile:
It's incredibly easy to use and I really like that you can create and run different campaigns at the same time. I also really like the way it automatically gives you suggestions for amounts as well as suggests the option to become a monthly donor. The system makes it easy to customize with ready-made card/templates and it's very streamlined. I also really like their incentive-based fee structure and the fact that there is no monthly or annual fee and Fundraise Up only makes money if you do! Overall it's a great fundraising platform with $0 overhead and I highly recommend it!
Nachteile:
There's no option to include VIDEO! This is a huge minus and the main reason I didn't give 5 stars. Also, the amount of text you can add with a picture is very limited. It would be WAY better if there was a MUCH higher character/word count to be able to effectively communicate everything you/your organization would like to to potential donors.
Antwort von Fundraise Up
vor 4 Jahren
Hi Max! Thanks for sharing your review of Fundraise Up. I'm really happy to see that you're pleased with the AI and machine learning capabilities of the platform. Our goals are aligned with yours and I'm excited to see how we can help Rhythmic Mind grow this year. I really appreciate you sharing your thoughts on including video. Here's a great study by NextAfter on the conversion impact of video on a donation page. It addresses some of our concerns with implementing a feature that might reduce donations for your nonprofit: https://bit.ly/38zN92a Thanks for the opportunity to partner with you and your team! Nic
In Betracht gezogene Alternativen:
The BEST by Far
Kommentare:
We have raised over $340,000 using Fundraiser Up since Dec 19, 2020
. We haven't even hit the 1 year mark yet. All of this with almost 90-92% of the donation fee being covered by the donor.
Vorteile:
Fundraise Up solves the most valuable problem for Nonprofits and the brand experience. Providing a donor experience that seamlessly integrates with your brand. Most donation platforms have a generic styled form or require you to break the donor funnel to redirect to their platform. But, Fundraiser Up allows you to break down donor experiences all the way down to the element.
Nachteile:
I can't say I've found a dislike, every time I start wondering what else can we do they launch a new feature.
Antwort von Fundraise Up
vor 4 Jahren
Thanks so much for your detailed review. It's particularly rewarding because as you say, you've worked with all the options out there so you have a professional context for the value we strive to bring to our customersand yours. Thanks!
Donors love it
Vorteile:
We are in the business of bringing joy to our donors. Some (including a Board Member who is herself in Development) have actually reached out to us to tell us how much they enjoyed the checkout process. And I am confident we are raising more money thanks to the intelligent features: visual cues to nudge the donor to give monthly, suggested giving amounts, customizable checkout questions (about 30% of donors are telling me how they discovered us and why they are giving), integration with Double the Donation makes it SO easy for the donor to indicate an employer match (we've gone from 0 matches to 32, and some of those are recurring gifts!), the ability to filter and search for all of this data SO easily. It's a joy to use! At first we got FundraiseUp as an integration when we migrated to Kindful (which has integrations with Mail Chimp and DonorSearch - wouldn't you like to see the donor's wealth screening right in his or her profile?) but I never imagined how much we would love it. Make yourself and your donors happy...and Kindful is now merging with Bloomerang, which has the best education platform for fundraisers (IMO).
Nachteile:
Our [SENSITIVE CONTENT HIDDEN] balked at first at the 3% fee, but we managed to convince him that the ROI would be positive - and it is. 84% of our donors have covered the fees. You can't put a price on making donors happy. It is the foundation of donor retention. Period!
Antwort von Fundraise Up
vor 4 Jahren
Hi Betsy! Thanks so much for the opportunity to partner with Daily Table. I'm happy to learn you're having a great experience with Fundraise Up :) And thanks for sharing your gift matching numbersfantastic!
In Betracht gezogene Alternativen:
Fundraise Up was a great move for our nonprofit!
Kommentare: It's been a really great experience and our donors are loving it, too. The customer service is incredible! After years of dealing with Network for Good's robotic and impersonal customer service, FundraiseUp is like a dream! Our contact at FundraiseUp [SENSITIVE CONTENT HIDDEN] is a ROCK STAR and is always willing to jump on a call or Zoom meeting, answers all my questions quickly and with great detail, and is just really wonderful to work with. She makes MY job easier, and that is HUGE in a nonprofit where I wear a lot of different hats. I highly recommend FundraiseUp!
Vorteile:
After relying on Network for Good for years for our growing organization, we needed something that integrated with our donation database, was easy to use, had auto-receipts that we could customize, had an e-card option for donations, and was more user-friendly to our donors. It's also great that it has a Peer to Peer option as well. So many fun ways to make this software work for us! Fundraise Up has been a great answer to all of our needs and has been so easy to use!
Nachteile:
So far the only thing we have come across software-wise is not being able to ask any custom questions for Peer-to-Peer Fundraising. The only other issue was that Network for Good would NOT allow us to migrate our monthly donors over, so we had to ask monthly donors to cancel and then move over to FundraiseUp manually, but that is Network for Good's fault, not Fundraise Up!
Antwort von Fundraise Up
vor 4 Jahren
Dawn, it's a pleasure for us to serve you and Young at Heart Senior Pet Adoptions. You can look forward to many years of excellent customer service from your Success Engineer!
FundraiseUp makes taking donations seamless
Kommentare: It just makes taking donations on our website seamless and user friendly.
Vorteile:
I love the donor interface that allows people to choose one-time gifts or monthly. I also love that people are reminded if they do not complete a donation, to ensure maximum ROI.
Nachteile:
I can't find any yet. SUPER excited that P2P is coming!!
Antwort von Fundraise Up
vor 4 Jahren
Thank you for your review Abby -- your organizations mission is something we need, and the new movie released is fantastic. We all watched it and were moved. We love what we do here supporting your mission.
I was dubious at first, but I am now a big supporter
Kommentare: We have benefited financially from incorporating Fundraise Up into our website. We were able to remove a clunky donation page (CRM provided) with their software providing an easy to use way for donors to open their wallets.
Vorteile:
The product is quite easy to use, the support is fast to reply and work with you when there is a challenge, setup was easy, the elements you can place on your website are very clever (and quite customizable), integration with our CRM package, increased donations that I believe are due to the donation environment created using Fundraise Up.
Nachteile:
Apple Pay setup (not really the software's fault), could use more formatting flexibility in text creation (like Bold, Italics, other text formatting features), it took a little while to understand the language of the software; unfamiliar terms like Social Proof, Elements, etc.
Antwort von Fundraise Up
vor 4 Jahren
Hi Allen, Thank you for selecting Fundraise Up as your donation platform of choice. It's a pleasure to serve your nonprofit, and I'm glad to read that you're seeing meaningful financial benefits. Looking forward to seeing how your organization grows! - Nic
Fundraise Up is a platform worrth looking into - for all not for profits
Kommentare: The support and interaction from Fundraise Up has been incredible. We are new to the product and they have stuck with us the whole way through , always having our organisations best interest in mind.
Vorteile:
It is so simple to use, the team are super helpful and the product matches our needs
Nachteile:
Mt least favourite feature was that there was a popular payment method missing for the Australian Donor - However Fundraise Up are developing it as I write this review
Fundraise Up- A Must for Digital Giving
Kommentare: We've been impressed by the Fundraise Up experience. Besides seeing an increase in overall donations, we've seen less abandoned checkout, increased monthly donations, increased mobile donations, and increased coverage of transaction fees.
Vorteile:
The Fundraise Up platform is easy to use and implement and you'll immediately see gains in online donations. The team is supportive and always there to give helpful tips to maximize your giving.
Nachteile:
Fundraise Up is a mass market tool and encourage gifts mostly at the bottom of the pyramid. You cannot customize gift range by donors, so lift in mid-level program is not as great, but overall gains are worth the switch.
Simple layout and ease of use
Vorteile:
The emphasis on a monthly giving option is perfect for our nonprofit's focus. Looks great and easy to use.
Nachteile:
There isn't an option to give monthly through PayPal but I think that is on PayPal's end. There is also a minimum giving level for donations through ACH but again, I don't know if that is because of Fundraise Up or not.
Antwort von Fundraise Up
vor 5 Jahren
Thank you for your review, Heather! Yes, monthly giving via PayPal is on the way. It's incredible complex but we are working on providing that option very soon! Regarding ACH minimums - we have research on this. :) Often, a small-amount donation via ACH ends up being abandoned as it's quite a "hassle" for the donor to confirm their micro-deposits for $10 donation. In order to avoid losing this donation, we steer them toward other instant-payment methods in the interest of the nonprofit organization. Hope this helps!
Fundraise Up is a leading fundraising platform
Vorteile:
Fundraise Up is a great fundraising platform that offers helpful tools and fabulous customer service. My favorite thing about Fundraise Up is its ability to integrate with our CRM software. The ability to automatically push donors and donations into our CRM has saved me hours a week manually adding donations.
Nachteile:
It's hard to come up with anything to complain about with this software. One thing I do wish was available was a chat feature for customer support.
Antwort von Fundraise Up
vor 4 Jahren
Thanks for your feedback, Jennifer! We wish we had chat too... we're getting there. At the moment we're only able to offer "book time with us WHENEVER you want to", which hopefully is the next best thing. We're growing our team and hope to have chat this year.
High Quality Platform
Vorteile:
This software provides its users with easy accessible tools that allows the user to fully understand all the features within the software.
Nachteile:
The integration could've been a challenging task but the support team did an outstanding job with walking me through it, which provided a full understanding of how it works.
Antwort von Fundraise Up
vor 5 Jahren
Love that your CON is actually a PRO! Thank you for your honest review -- we appreciate it!
They are the greatest to work with!
Kommentare: It has been so easy and complete, when we need help they are all over it and it is done!
Vorteile:
It is like adding a development team on our website, and our donations amount has increased each month.
Nachteile:
At the very beginning we needed some features to work with our donor software and they made it happen.
Antwort von Fundraise Up
vor 5 Jahren
Thank you, Arnie! Yes, we like to think of ourselves as an extended part of your team -- fully focused on optimizing your online donor experience, 24/7. Thank you for being part of our FunFam!
Great giving and donor management software
Vorteile:
I really like all the information that provides on our donors and the Salesforce integration, it really helps to have everyting in one place and working in sincrony. Also is very easy to use as a donor, it's a straight forward and transparent process.
Nachteile:
At the beginning as a bit hard to understand where all the settings were, especially for campaigns management, but once you get a hold on it gets easier.
Antwort von Fundraise Up
vor 4 Jahren
Thank you, Charlotte! We try to make the dashboard part as easy as the donor part -- not always possible, but we try. We love the work you all do -- keep it up, and we will keep supporting you!
Game Changer
Kommentare: FundraiseUp has been a game changer. I love the ability to receive recurring donations and all the automated thank you emails and receipts. It immediately elevated the profile of our organization and commands confidence of where a donor is investing their money.
Vorteile:
I did a ton of product demos to determine what my organization's first fundraising platform would be, and Fundraiseup totally took the cake. I am not tech-y at all, but my engineer [SENSITIVE CONTENT HIDDEN] is a rock star. She is so kind, helpful, and responsive. She walked me through all the back end to get the code working on Word Press and is always around to answer questions or sanity check. FundraiseUp is intuitive, easy, and really elevates the profile of our organization.
Nachteile:
I think the team made it relatively easy to implement the code into our website.
Antwort von Fundraise Up
vor 4 Jahren
Game changer. We couldn't have hoped for a better title to a review. Thanks so much!
Love it and have not had any problems
Kommentare: So far we have done pretty basic projects but are moving into more technical events and I can't wait to see how it goes.
Vorteile:
Easy to use and have had good customer support.
Nachteile:
We have not had any big issues yet that we couldn't work out with a little training.
Antwort von Fundraise Up
vor 4 Jahren
Thank you for the review, Nathan! And thank you for the opportunity to serve Chair the Hope as its fundraising platform of choice.
Fundraise Up for Local Youth Focused Nonprofit
Kommentare: I loved delpoying this platform for my campaign. It is easy to use and was fun to set up.
Vorteile:
I like how it looks. The buttons are clean and easy to understand. I also liked how easy it was to integrate into our website and social media.
Nachteile:
I was very pleased with it. I got a few complaints about the way it captured data i.e. there were too many screens/steps.
Antwort von Fundraise Up
vor 5 Jahren
Thank you for your review! Regarding "too many steps", we've found in our testing that the step-by-step is much more effective. In fact, most steps after the donation are optional -- so the donor *could* leave the process at any time without risking that the donation doesn't happen.
A donor experience unlike any other.
Vorteile:
The most impactful feature is the giving portal. It does not require a login (no backend maintenance for us to manage for our donors) and is simple and intuitive for our donors.
Nachteile:
We're still early on with Fundraise Up. So far, it has exceeded our expectations.
Antwort von Fundraise Up
vor 5 Jahren
So glad you're finding value in our Donor Portal. It took us some time to release this, but we only release our features when we feel we've absolutely nailed it. Thank you for allowing us to work with you all!
ONLINE DONATIONS SOLVED!
Kommentare: Fundraise Up enabled us to take online donations without problems and to be GDPR compliant. They have turned administration into a dream as they issue all the receipts and thank you´s automatically. What´s more when we had a payment that failed to go through, they notified us of the donor right away so we were able to contact them and encourage them to sort out the problem with their bank. Due to Fundraise Up´s swift action, we were able to prevent that supporter from ceasing to support our charity.
Vorteile:
The fact that it was so easy to install - we just gave the go ahead and they did all the work of installing it and making sure it worked properly.
Nachteile:
We have been so pleased with the product and their service that I cannot think of any cons.
Antwort von Fundraise Up
vor 4 Jahren
Anthony, this is exactly the kind of thing we strive to achieve. Not only making it easy for the donor, but also the administration team. Thank YOU!
Fundraise Up Actually Helps You Raise More Money
Kommentare: The FRU team has been incredibly helpful in implementing the platform and in putting it to use. We've already had positive results, which we expect will only continue to improve.
Vorteile:
Besides making it simple to customize a fundraiser and add links to your website and social media channels, FundraiseUp makes it easy to get people to become monthly donors. We've increased our numbers in that area in the short time we've been using the platform without any other efforts to encourage montly donations.
Nachteile:
I could always use more options when designing layouts of fundraisers (the user inteface for visitors to our website). We use OneCause for our online auction and gala ticket sales. It would be great if this functionality was added at some point.
Antwort von Fundraise Up
vor 4 Jahren
Thank you, Penny! We love hearing about the increases in monthly donors... we're often hearing 2-4x faster acquisition/growth rate of monthly using Fundraise Up. We're just glad that this ultimately will benefit more of the animals that you all work hard to take care of. :)