Wufoo Erfahrungen

Above & Beyond Support Thanks Wufoo

Kommentare: Ease of use, Simple to Embed on a Website, Simple to customize. Love the intergrations

Vorteile:

How many times have you come across a software product where the only method of support is via email and groaned. Or in another instance reached out to a support team of a product only to get the feeling from the support person that they either were not taking you seriously or were defensive about thier product. We have been using Wufoo forms for the last seven years and in all of that time we have never had any techinical issue with any of the forms or excellent intergrations that they offer. That is to say at least we didn't until just recently. I won't bore you with the technical details of the issue other then to say some of our cleints could not access the forms. To make matters worse I we discovered the issue late on a Thursday before a four day holiday weekend. I knew from past support tickets that thier support desk was limited during holidays and on weekends. So I pushed the ticket thru not expecting anything until Monday, And also by chance late in the evening I shot them a message on Facebook Messenger. Much to my amazement I got an almost imeditate response. Not only did they take my issue seriously but they listened to what I had told them and advised that this advice helped to narrow down the underlying problem that had just cropped up in thier system. Not only did the fix the issue in a timely manner but they followed up several times of the next few days to ensure it stayed fixed. One could not hope for a better partner!!!

Nachteile:

I do not have a lot of cons about the product but could use more sort features when you have a lot of forms.

Easy-to-Use Form Builder with Plenty of Options

Kommentare: Overall, Wufoo is a fantastic, customizable form builder that so far has met all of our needs in some capacity. Any complaints about the product are extremely few and far between.

Vorteile:

The nicest thing about Wufoo is how simple the user interface is. On multiple occasions, I've been tasked with introducing staff members to the platform. Usually, I only give them a simple assignment and have them build something in Wufoo with limited or no instruction. The fact that all of those staff members were able to successfully create forms and utilize multiple functions tells me that the interface is straight-forward, understandable, and very, VERY user-friendly.

Nachteile:

This is not a problem that most users will experience. That said, I created a form that utilized 'branching & logic,' some deeper features that many people might not ever use, depending on their needs. Ultimately, I was creating a form that had all of the US states, and depending on which state was selected, it would display certain information or fields. It was unfortunate to discover that Wufoo maxes out at 50 lines in the 'branching & logic,' meaning I had to break up the form into multiple forms to be able to fit everything. It wasn't ideal, but I fully recognize it is an inconvenience that most users will not experience.

A little dated, but fully functional, easy, and inexpensive.

Kommentare: I used Wufoo to quickly stand up some entry forms for a few different systems - an internal IT ticketing system (via Zendesk), and a couple different project management tools (via Asana and JIRA). All of these groups were getting too many ad-hoc requests either via desk walkups or emails to a departmental address. We set up entry forms, sent the entries to the appropriate systems, and used those as the official channels to request help from. It worked great and allowed for quick changes to the forms as necessary.

Vorteile:

Wufoo is cheap and easy. It's a great scrappy solution for entry forms that need quick and easy setup and integrations with things like ticketing systems or project management tools.

Nachteile:

When I was using Wufoo, the interface and site felt pretty dated - like it was built in 2005 and hadn't been restyled or had much improvement since. That said, it looks like they've done some minor improvements in the last year and the look/feel doesn't really matter as it's purely a functional tool.

Basic but functional

Kommentare: A good starter tool but we have moved away from it for a more complex system.

Vorteile:

Easy to set up and permission sets are fully customisable.

Nachteile:

Basic widget options compared to competitors.

Super Easy & Looks Great

Kommentare: I use it internally mostly for intake & outake forms for clients. My favorite thing is that it can be emailed out with all the information so I dont have to take the extra time to log back into the system

Vorteile:

I really like Wufoo as opposed to some of the other survey options because it is super easy drag and drop type set up, very intuitive, I can add in a direction video, and it looks really good! Best of all, it sends me an email with all the info so I dont have log back in to find it.

Nachteile:

The cost is a little high considering there are some free options out there but I think some of the extra features are worth it.

It has strong data protection measures and SSL encryption.

Kommentare: Wufoo is more visually appealing and has an easy-to-navigate user experience. One notable difference between Gravity forms and Wufoo, for instance, is that the setup process for Wufoo is significantly easier.

Vorteile:

Wufoo is simple to use, even for individuals with limited technological expertise, because to its functionality and design. Forms can be professionally designed with custom branding. The creation of user-friendly forms can benefit from branching.

Nachteile:

In comparison to other platforms, customer assistance isn't very good. Wufoo's lack of an offline option has drawn criticism from users, who claim that this restricts access in places with poor internet.

Wufoo - The Little Engine That Could

Kommentare: I have been using Wufoo Forms for a few years now and wouldn't change to another form building software for anything. In an industry dominated by Survey Monkey, Wufoo chisels their own path forward with eccentric branding and easy to use software.

Vorteile:

They have a great library of templates to choose from to get started, and once you get started the user friendly interface makes it super easy to brand and edit.

Nachteile:

It's a little bit pricey especially when you're collecting a lot of responses and or are creating lots of forms.

I like Wufoo

Kommentare: Overall, its not a bad platform. It gets the job done.

Vorteile:

If you are looking for a simple platform use Wufoo. Its easy and user friendly.

Nachteile:

I would like to have a few more design concepts added. Overall, it's not bad.

Great solution for smart forms

Vorteile:

I've been using Wufoo for so long that I have hundreds of forms under my account. I love Wufoo because they make it super easy to create simple and smart/complex forms. The ease of use is perhaps my favorite thing about Wufoo. Also, their customer service is TOP NOTCH. I get responses within a couple of hours most of the time if I ever need anything. This makes a world of difference when you have clients waiting on a reply. I really appreciate that about Wufoo!

Nachteile:

What I like least is the hideous default form look. They haven't changed the default look for years and it looks VERY dated. You have to always style the forms if you don't want to have a form that looks like it was from 15 years ago. Once you style, it's awesome and beautiful, but it's too bad that Wufoo doesn't take interface and design very seriously. Wufoo brand and site also looks like it targets children. Also, Wufoo isn't cheap, but it's about comparable to other solutions so I guess I shouldn't complain.

Decent Form Builder

Vorteile:

Wufoo has the ability to redirect people to another website url after they submit the form. I Use Google forms for day to day form building as it is a part of Google workspace. Google forms however does not have any ability to redirect people. Started using Wufoo in 2016 and its been reliable for me.

Nachteile:

Not much bad to say about it. One thign to consider if your after a form builder is that a lot of 'all in one' marketing software solutions have form builders built in these days eg High Level, Kartra etc sometimes it can be easier to use a form builder which is already part of your workflow rather than using a seperate website like Wufoo.

User Friendly Form Builder with Payment Options

Kommentare: Overall I enjoy using this form, and currently have 6 forms I use annually, which are easy to update each year. I would only suggest a better method for the customization piece with links and field inserts.

Vorteile:

This form builder integrates nicely into websites, or can be used as a standalone page linked from somewhere else. The pre-made fields accommodate all of general items users may want to put on a form page and offer various options in each pre-made field. I appreciate that you can add payment integration. If you are trying to build a more complex form, the field, page, and form rules work well - however you need to see that you access those from the main form page, not on the form itself. It takes some getting used to, but these options allow customization for taking the form user in different ways depending on their answers. You can also easily export your answers to Excel or other options to review.

Nachteile:

Within the text boxes you can create, it is somewhat more difficult to add links or customize email responses with the users name, etc. than with other websites I use. You need to use templating tags with an API Key, which I hadn't heard of before using this website. I did figure it out, but in other websites I've used, you just select the field name. Adding links to text also isn't as simple as selecting the text and clicking an add hyperlink button. I figured out how to do it, then I just copy and paste the coding to create a new link. I'm not sure where the instructions are to tell you how to create a link.

The best online form builder available, Wufoo makes form creation quick and easy to accomplish.

Vorteile:

Wufoo is extremely easy to use. Drag and drop fields to create a form in minutes. We have been using Wufoo forms for a variety of purposes including orders, approvals, acknowledgements, applications, subscriptions and much more. Wufoo continues to enhance and improve their online product, adding new features and functions regularly. Distribution, notifications, and sharing are easy to implement and options are extensive. We distribute forms by links through email and embedding the Wufoo forms on the website. Analytics and report features help us to track the number of orders received and give us valuable user information on other forms we have created with Wufoo. There is little you cannot do with a Wufoo form, except for adding electronic signatures. Maybe that will be a future feature from Wufoo.

Create forms that work seamlessly on your own website

Kommentare: Before I used Wufoo, all the forms I needed to create lived on third party sites and that means I had to not only build the forms but also design the overall look of the pages the forms lived on to try to match our overall look. Most of these third part sites don't have the ability to achieve the exact look or it would be too time consuming to do so there is a compromise and always the extra step and clunkiness of moving to another site in order to use them. With the simple embed code that Wufoo provides for each form, adding forms to any web page becomes an easy task. The result is a more professional, better looking and easier to use experience for everyone involved.

Vorteile:

The best thing and main reason I use Wufoo is to have form data collecting ability embedded directly on my web pages so the experience is seamless to users. Without having to code everything yourself, you can have forms with multiple kinds of customized reporting available very easily and instead of making users link to an obviously third party webpage, you can let them stay on the same page so it cuts down on steps and enforces your own brand. Forms are very easy and intuitive to build and use.

Nachteile:

While this software is great for making simple forms look great within existing web pages, it does not have the power needed for more complex forms with a lot of logic and options involved. Because of this, Wufoo cannot be the only solution to our web form needs and we still need other products to accomplish the more complicated tasks.

Gets the Job Done. Nothing Sexy About it.

Kommentare: Wufoo does a good job of creating registration forms for out events that also capture data that we can then import directly into our database using a webhook. So on the backend it's great. But on the front end, it pales in comparison to a sexier event based ticketing platform like eventbrite or even brown paper tickets. Wish they would make it more aesthetic and give it a few bells and whistles on the front end for the consumer's sake.

Vorteile:

It captures the data we are looking for and it imports it into our database that we use. And it easily links with authorize.net, which we use for receiving payment

Nachteile:

It doesn't look very pretty and it's difficult to add an image to the intake form.

Wufoo Review

Kommentare: Wufoo is helpful for creating any type of form in which you want someone to enter some type of information. Terms of service, agreements, anything like that its great.

Vorteile:

Very convenient tool for making all different types of forms. It's relatively easy to use, and we've made forms for employee of the month, to terms of agreements, and so on using it.

Nachteile:

Some features can be a little difficult to use, but once you get the hang of it its not too bad. Wish they had more design features to give the forms more ways to look better.

Wufoo Review

Kommentare: Wufoo has helped our department tremendously by saving time on both our end and the requesters end. We now have a streamlined process for our requesters to submit the form electronically and we receive it instantaneously. We can then take the steps we need to address the request and get going on the project instead of sending a paper form via email, having the requester fill it out, scan it, and send it to use via email or fill it out and send via mail. Now our forms are stored electronically and easy to access!

Vorteile:

Wufoo has helped streamline our training request process. We now have our employees submit electronic forms for training requests created in Wufoo instead of paper copies. Using Wufoo to create our forms was quick and easy and now they are submitted online instead of scanned and sent through the mail or email.

Nachteile:

Wufoo was easy to use and took very little time to set up the form. There are no cons to this software.

Gets the job done

Kommentare: Our organization was in need of a form tool that would house documents on a different server than our website for security reason. Wufoo filled this need for a very reasonable price and has been our go-to for forms ever since.

Vorteile:

Wufoo is a very versatile tool. There are hundreds of different forms that we have needed for our university and Wufoo has been able to handle them all. I love the field options and that logic is able to be applied when needed. There are also a handful of other features that we haven't touched yet that I am excited to try.

Nachteile:

The biggest problem that we have had with Wufoo is the notifications. There are several instances where we have needed to send a notification to multiple users (some being variable) and we have not yet been successful.

Wufoo Forms | 2019

Vorteile:

Wufoo offers immediate and seamless edits to their forms. Whenever a client has a request for an edit or change to a form, the form edits go live within seconds or less after clicking save. The forms also are highly customizable so you are able to match the design to its destination's.

Nachteile:

Although they recently added logic branching, the new feature seems as if it is still in beta. The feature takes you away from the initial form setup into a new window which makes it a bit difficult to get a good overview.

Wufoo makes it super easy to create powerful forms.

Kommentare: It only takes a couple of minutes to spin up a new form. Awesome!

Vorteile:

Creating forms is super easy. The power features included are easy to configure and make any simple form more powerful.

Nachteile:

While the Wufoo team is super helpful, they're super slow to release new functionality and improvements. Their pricing is a bit higher than competitors and styling forms can be a bit tricky.

We Love Wufoo

Vorteile:

Wufoo is a responsive company that listens to it's customers. The wufoo product has only gotten better and better, and is easy to use, infinitely customizable, and integrates with almost anything.

Nachteile:

I can't come up with anything that I dislike about Wufoo - the product is that awesome, actually. :)

Review of Wufoo

Vorteile:

We like to use it to create forms that collect payment. We have found this software to be one of the easiest to use for that specific purpose. It is easy to create the form and connect a payment collection method to the form like Stripe. It's also great that you can link payment to a specific item on the form as well.

Nachteile:

It can be a little awkward to use sometimes as you cannot highlight or bold any words in the description fields, there isn't a specific field that you can add just for general information that you might want in the form, and the various methods like drop down menu, radio button, etc might not match with your needs.

Wufoo keeps us Organized

Kommentare: We use Wufoo to process online registrations for many of our events. Having an online presence to register for events give credibility and accessibility to our organization throughout the week, even when our doors aren't open. I love the the process of customizing confirmation emails - it's crisp, professional and furthers our organizational goals.

Vorteile:

I love how Wufoo is so customizable - it's not just a standard form that is filled out online. You're able to communicate your organizational culture through the adaptability and customizable nature of the form.

Nachteile:

I don't have a negative comment about Wufoo - it's been a lifesaver for our organization for processing online registrations.

Cost Effective & Easy Way to Create Forms on the Fly

Kommentare: Overall, Wufoo is a great deal for the price. There's a lot of features in the free and low-tier options which is great because it can grow as you grow. It's easy to distribute links to others and I love the nicely formatted response/reply emails I get as well.

Vorteile:

Ease of use. Lots of question types and formats to choose from. Pretty easy for a beginner to get this set up and working in less than an hour. It might not have all the bells and whistles of similar products, but it's great for just getting the information you need quickly and easily.

Nachteile:

Support used to be outstanding, however now it's not available from what I can tell. They are not very generous with their free version. I would recommend it to more people if not for this. The interface can be slow to respond and update.

Easy to use

Vorteile:

What I like most about this software is that you can create a Wolfle for just about anything. You can also use it to take surveys

Nachteile:

What I least like about this software Is that every department here likes to create their own wufoos

best form out there

Vorteile:

I like the ability to customize forms using they layering of selections within the forms

Nachteile:

there are limitations on how big you can make the form