Über HOP

HOP Software ist ein leistungsstarkes, aber erschwingliches cloudbasiertes Immobilien-Management-System.

Erfahre mehr über HOP

Vorteile:

Nicht verfügbar

Nachteile:

Nicht verfügbar

Bewertungen zu HOP

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,8
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

7,7/10

HOP hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 8 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (8)

Verifizierter Rezensent
VP Revenue Management in UK
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

One stop shop!

5 vor 4 Jahren

Vorteile:

This PMS has allowed us to improve our revenues. It is great and easy to navigate and allows for good data capture.

Nachteile:

Based on the data captures some more reporting would be great!

Antwort von Hop Software

vor 2 Jahren

Thank you for your review and great to hear that Hop had helped to improve your revenue. Hop has a full reporting suit, but please contact us if you need any help finding a specific report. The Hop Team

Rajeev K.
Head Of operations in UK
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great PMS for SME for small to mid size hotel

5 letztes Jahr

Kommentare: Their whole process is seamless starting from Sales to implementation.
Special mention to [SENSITIVE CONTENT HIDDEN] from Sales team.

Vorteile:

The integrated payment system , revenue management and the facility to integrate sage is great feature of this software .

Nachteile:

Reviews are not directly pulled in to the system from BDC , expedia etc , will be a great feature to add.

Antwort von Hop Software

letztes Jahr

Thank you Rajeev for your review of Hop. You will be able to receive guest reviews from your new hotel branded app directly into your PMS and we will look at the possibilities for BDC and Expedia too.

Peter E.
Director in UK
Gastgewerbe, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

TRTINGTO DO TOO MUCH IN TOO MANY WAYS

3 letztes Jahr

Kommentare: Feedback is that it is too clunky and we will look for a new providor. After sale support zilch, other than if we reach out

Vorteile:

It allows functionality of adding offers

Nachteile:

Too many steps, repetitive, time consuming

Lisa M.
Revenue Manager in UK
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

HOP Software

5 letztes Jahr

Kommentare: HOP is basically a one stop shop and has everything a hospitality business would need at reasonable prices. The revenue management tool is great as is the conference diary.

Vorteile:

Great system that does so much, its always being updated too and they are happy to take on board any reports or changes in the system to make it slicker. Migration was a bit of a nightmare but I think we were one of the first groups to sign up so I'm sure they have this down to a fine art now.

Nachteile:

I feel reports perhaps could be improved and more easier to pull.

Antwort von Hop Software

letztes Jahr

Thank you Lisa for your lovely review of Hop. We very much enjoy working with the team at Cobbs.

Jonathan M.
Manager in UK
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great start

5 letztes Jahr

Kommentare: Due to the Pandemic and us only just setting up in Jan 2020, we haven't had the opportunity to really explore the software but the support from HOP was very promising.

Vorteile:

Ease of use. Reporting. Able to manage many facets of the business from one place.

Nachteile:

Transfer of data from previous system was a little sticky and stressful and has on a couple of occasions let to a little confusion down the line.

Antwort von Hop Software

letztes Jahr

Thank you Jonathan for your review. We look forward to a long partnership with 24 Royal Terrace Hotel.

Gabriela M.
Revenue Manager in UK
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good overall product

5 vor 4 Jahren

Vorteile:

We used several different softwares over the years and never been 100% satisfied with the service received. Last year we changed to HOP and the process of moving system was very easy and the support is second to none. Any issue is getting dealt with immediately.

Nachteile:

Every two weeks the new features which are getting implemented are getting updated. During this time we are unfortunately experiencing some down time for the system but we got assured that this will change soon.

Antwort von Hop Software

vor 2 Jahren

Thank you for you review Gabriela and we are glad you found our onboarding process easy. Our new features are updated now on a monthly basis and we try and limit the down time as much as possible by implementing out of core business hours. The Hop Team

Danie V.
Finance Analyst in Mexiko
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

HOP Review

4 letztes Jahr

Kommentare: Ive solved accomodation settings for when clients come along to visit, it is helpful to the team given that the we save time in accomodations for everyone involved in doing business with our company.

Vorteile:

This software was impactful from the very moment I started using it, it completely facilitated the work done by all of the office saving us a lot of time, to focus on other tasks, the UI was neat and easy to navigate beginner friendly and customer service was readily available.

Nachteile:

Not really difficult to use but having such a simple UI maybe can come as an issue in the long road since features can be quite limited, as it evolves im sure the hospitality setting will improve.

Antwort von HOP Software

letztes Jahr

Thank you for your review. Team Hop

Emmanuel M.
Glen Mhor Hotel in UK
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The new generation of PMS!

5 vor 4 Jahren

Vorteile:

So easy to use, so fast with so many new functionalities that I can't compare it to our previous PMS. And so much cheaper....!

Antwort von Hop Software

vor 2 Jahren

Thank you for your review Emmanuel. Hop is easy to use and exceptional value for money! The Hop Team