---
description: Detaillierte Informationen über Dialing Innovations Call Center Application Suite zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: Dialing Innovations Call Center Application Suite Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/30007/call-center/software) > [Dialing Innovations Call Center Application Suite](/software/173066/call-center-applications)

# Dialing Innovations Call Center Application Suite

Canonical: https://www.capterra.com.de/software/173066/call-center-applications

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Weiter: [Nächste Seite](https://www.capterra.com.de/software/173066/call-center-applications?page=2)

> Eine gehostete Wählanwendung für eingehende Anrufe, ausgehende Anrufe oder beides. Beinhaltet SMS-Nachrichten, E-Mails und Dashboard-Berichte.
> 
> Bewertung: **4.8/5** von 14 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Dialing Innovations Call Center Application Suite?

Alle Callcenter oder Unternehmen, die ein Telefonsystem der Enterprise-Klasse zu minimalen Kosten benötigen

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.8/5** | 14 Nutzerbewertungen |
| Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Dialing Innovations
- **Region**: Greenwood, USA
- **Gegründet**: 2010

## Gewerblicher Kontext

- **Startpreis**: 10,00 $
- **Preismodell**:  (Kostenlose Version verfügbar)
- **Zielgruppe**: 2–10, 11–50, 51–200, 201–500
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Kanada, Vereinigte Staaten

## Funktionen

- Anrufaufzeichnung
- Anrufprotokoll
- Anruftext-Aufzeichnung
- Anrufverfolgung
- Anrufüberwachung
- Aufzeichnung
- Automatische Anrufverteilung
- Automatisches Telefonwahlgerät
- Befragungs-/Umfragemanagement
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- CRM
- Call Screening
- Call-Center-Management
- Computer Telephony Integration
- IVR
- Kampagnenmanagement
- Kontaktmanagement
- Mehrfache Skripts
- Power Dialer
- Prädiktive Wähler
- Rückruf-Terminplanung
- SIP-Trunking
- Stimmenanpassung
- Telefon-Tasteneingabe
- Text in Sprache (verwandeln)
- Umleitung der Anrufe
- VoIP (IP-Telefonie)
- Voice-Mail
- Warteschlangenmanagement
- Weiterleitung von Anrufen (Call Routing)

## Optionen für Kundensupport

- E-Mail/Helpdesk
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Call-Center Software](https://www.capterra.com.de/directory/30007/call-center/software)

## Ähnliche Kategorien

- [Call-Center Software](https://www.capterra.com.de/directory/30007/call-center/software)
- [Telefon Software](https://www.capterra.com.de/directory/30084/telephony/software)
- [IVR Software (Interactive Voice Response)](https://www.capterra.com.de/directory/30231/ivr/software)
- [Kontaktcenter-Software](https://www.capterra.com.de/directory/32035/contact-center/software)
- [Dialer Software](https://www.capterra.com.de/directory/30999/auto-dialer/software)

## Alternativen

1. [DialedIn CCaaS](https://www.capterra.com.de/software/29589/callcenternow) — 4.8/5 (314 reviews)
2. [Convoso](https://www.capterra.com.de/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [Dialpad](https://www.capterra.com.de/software/190976/dialpad-sell) — 4.2/5 (562 reviews)
4. [CloudTalk](https://www.capterra.com.de/software/182004/cloudtalk) — 4.4/5 (268 reviews)
5. [Bright Pattern](https://www.capterra.com.de/software/130369/bright-pattern) — 4.8/5 (104 reviews)

## Nutzerbewertungen

### "DI provides personal, high-level service." — 5.0/5

> **Bill** | *8. März 2018* | Telekommunikation
> 
> **Vorteile**: Feature rich, combining the best call center software features from all the competition.   Incredibly stable.

-----

### "Great system\! Saved my business money." — 5.0/5

> **Gypsy** | *1. Mai 2019* | Essen & Trinken | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Great price for a quality service. Easy to set up and manage. I have had no issues with service. I have reached out to tech support when wanting to make changes to the system and they were helpful\!
> 
> **Nachteile**: Nothing so far has been negative. I really have liked everything.
> 
> We have benefited not only be reducing costs through canceling our traditional phone service but also greater productivity. Employees no longer waste time answering the phone for sales or robo calls and customers calls get routed to the appropriate person which reduces employee time spent on the phone.

-----

### "Dialing Innovations" — 4.0/5

> **Karl** | *24. April 2019* | Restaurants | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: Its a cheap alternative to a big phone bill.
> 
> **Nachteile**: When you call in the phone system often doesn't ring. It just goes strait to the automatic attendant.
> 
> We have 30 of these systems, and i i probably have to call once a month for support for all locations.

-----

### "A good Dialer System" — 4.0/5

> **Justin** | *14. März 2019* | Telekommunikation | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: Able to add just about any feature necessary. They don't have downtime that often. Pretty easy to use for the most part. They don't charge for minutes which is great.
> 
> **Nachteile**: Not the best customer service. Adding new features is not cheap.
> 
> Over the years they've become a very stable dialer system. Would recommend for most businesses.

-----

### "The software is excellent and very reliable." — 5.0/5

> **Tania** | *28. Februar 2018* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The ability to manage multiple campaigns for different departments simultaneously has been easy and beneficial. This software has increased our productivity and workflow. We have the ability to view the results/data for the campaigns throughout the day.
> 
> **Nachteile**: The software looks intimidating with all of the screens, but it is easy to get used to and there are training videos on the website.
> 
> Productivity, profit increase, workflow efficiency, ease of system management.

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Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/173066/call-center-applications?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/173066/call-center-applications)

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