HOA Compliance Software Bewertungen
von Smartwebs4 / 5 1 Bewertung
Bewertet am 1.1.2019
poor customer support
Kommentare: If I could find a competitor that was half ass competent we would change in a heartbeat. Goal is to find a reasonable alternative this year.
Vorteile: getting better as they improve the updates. doesn't crash as much as it used to. for a while we were able to log into associtiations in other states and make updates. reported this to the vendor , they never acknowledged receipt of the problem and didn't fix for several months.
Nachteile: extremely poor customer response. difficult getting replies to problems.
Antwort des Softwareanbieters
von Smartwebs an 2.1.2019
We're normally known for our exceptional customer service and address/fix any issues that are reported. If you'd like to discuss this further, please contact our Client Services Manager at 512-218-9996.